How to Fix Error Code HPQTRA08.exe

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Error Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.

• The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
• Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
• To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
• Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
• Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
• If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.

So far I believe each person on this planet has at least heard of Marvel superhero movies, perhaps even watched a few of them, and no wonder. Movies are spawning now over 20 titles and they are not really released as events described in them. Throw into mix TV series and you can get confused pretty fast. Now it was officially stated that all TV series that were released before Wanda vision is no canon in Marvel cinematic universe which simplify thing a little but there are still series that are.

So without further blabbering around here is a list of Marvels films and TV series in chronological order:

• Captain America: The First Avenger
• Captain Marvel
• Iron Man
• Iron Man 2
• The Incredible Hulk
• Thor
• The Avengers
• Iron Man 3
• Thor: The Dark World
• Captain America: The Winter Soldier
• Guardians of the Galaxy
• Guardians of the Galaxy Vol. 2
• Avengers: Age of Ultron
• Ant-Man
• Captain America: Civil War
• Spider-Man: Homecoming
• Doctor Strange
• Black Panther
• Thor: Ragnarok
• Ant-Man and The Wasp
• Black Widow
• Avengers: Infinity War
• Avengers: Endgame
• WandaVision
• The Falcon and The Winter Soldier
• Spiderman: Far From Home
• Loki

And there you go, if you have someone who has not yet seen movies or you would like to view that as the story is revealed and not by the date they were released now you can easily with this list.

Booting the Windows computer system includes loading it from the various boot devices such as drivers, network as well as USB drives when the computer is turned on. The instant the startup sequence is done loading the operating system the system hardware will be ready to perform some complex operations – in this process, the Boot Log in Windows 10 is a record that maintains the list of success or failure of many pieces of Windows 10 system during the booting process. In other words, the Boot Log is the one that keeps a record of all that has happened while loading from the computer storage system to the memory during the boot process. It is available for several devices like network, hardware devices, and the operating system which assist in detecting issues during the boot process and other issues with regards to troubleshooting. Through Boot Log, you’ll know which drivers were unloaded and loaded from the start of the system during the boot process. You have the option to either disable or enable this feature on your Windows 10 PC. Named as “ntbtlog.txt”, the log file lists all the successfully loaded processes and the unsuccessful ones during the boot process. It is saved to the drive C:Windowsntbtlog.txt. As mentioned, you can enable or disable this feature in two ways – the first one is by using the System Configuration or MSConfig while the second one is using the Command Prompt. In this post, we’ll show you how you can enable or disable Boot Log in Windows 10 either way.

Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:

• Tap the Win + R keys to open the Run dialog box.
• Then type in “msconfig” and click OK to open System Configuration.
• After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
• Then click on OK to save the changes made.
• Next, click on the Restart button in the prompt window to get started with the Boot Log process.
• After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.

Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below. Disable Boot Log:

• Tap the Win + R keys to open the Run dialog box.
• Then type in “msconfig” and click OK to open System Configuration.
• After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
• Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:

• Go to the Start Menu and then type in “command prompt” in the search bar.
• After that, right-click on the Command Prompt option and select the “Run as administrator” option.
• After opening Command Prompt, type in “bcdedit” and tap Enter.

Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.

• To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
• Next, type in the following command with the operating system identifier to enable the boot log.

bcdedit /set {identifier} bootlog Yes

Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance: In this example, the identifier was replaced with the actual operating system identifier as current.

bcdedit /set {current} bootlog Yes

• Afterward, restart the system to start the Boot log process.
• After the restart, go to C:Windowsntbtlog.txt to open the boot log.

Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do. Disable Boot Log:

• Go to the Start Menu and then type in “command prompt” in the search bar.
• After that, right-click on the Command Prompt option and select the “Run as administrator” option.
• Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.

bcdedit/ set {identifier} bootlog No

Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance: In this example, the {identifier} was replaced with the actual operating system identifier as {current}.

bcdedit /set {current} bootlog No

• Now close the Command Prompt.

Error code 0xc000021a - What is it?

Error code 0xc000021a occurs when the system is unable to start or there’s a failure in critical system processes. Normally, it would take about several seconds for the system to boot and while on the startup process, error code 0xc000021a may take place to block the system to boot up. Users will get a blue screen of death (BOSD) when this error occurs. When upgrading to Windows 10, be careful; you might encounter other error messages such as error code 8007002c. 

Solution

Error Causes

There are several reasons why error code 0xc000021a occurs. It is important to have a full understanding of what caused the blue screen of death before attempting to fix the error by yourself. See below for a few common causes:

• Computer malware has infiltrated your device.

• Important files such as Winlogon.exe and Csrss.exe are damaged. Winlogon.exe file is responsible for handling the login and logout processes while Csrss.exe is a vital part of Microsoft Client or Server ‘Runtime Server Subsystem’. Once one of these files is damaged or deleted, a stop error will occur.

• When there are mismatched system files installed or system upgrading process failed or still incomplete.

• Premature unloading of Wbemprox.dll

• Newly installed third-party software is not compatible with the operating system.

• There are corrupted, outdated, or incorrectly configured device drivers.

• There’s insufficient space in the system partition. Once the system partition is full, certain errors such as error code 0xc000021a will manifest.

• Windows registry is corrupted or damaged due to a software or system change. This means there are registry entries that are not cleared after uninstalling an application.

Further Information and Manual Repair

In fixing error code 0xc000021a, you might want to try and manually do so. Manual repair methods can give users effective and efficient solutions, addressing the root problems in relation to Windows error codes. Once the manual repair method is correctly implemented, users will be able to resolve issues immediately. However, there might be instances when a Windows professional is needed. In such cases, seek help from a certified Windows expert or you might want to consider using an automated tool whenever necessary.

Method One: Convert the Drive or Partition from NTFS to GPT

In order to fix Error code 0xc000021a in Windows 10, you might need to convert the partition or drive from NTFS to GPT. See below for the procedure: 1. Shut down your device then put in the Windows installation USB key or DVD. 2. Boot your device to the USB key or DVD in UEFI mode. 3. Inside the Windows Setup, open a Command Prompt window by pressing Shift + F10. 4. Type diskpart in the Command Prompt window to open the diskpart tool. 5. Type list disk to identify which drive to reformat. 6. Select which drive to reformat by typing select disk in the command prompt. Afterward, type clean then hit Enter. Once done, type convert gpt to be able to convert the drive from NTFS to GPT. Finally, type exit and press Enter. You can now close the Command Prompt window. 7. Once the partition or drive is converted from NTFS to GPT, the user can now continue the Windows Setup installation. NOTE: Select Custom in choosing which installation type to use. The drive will then appear as a single area of unallocated space. Choose that unallocated space then select Next. At this point, Windows will now begin the installation.

Method Two: Fix System File Errors

There are times when system files get corrupted or damaged which will result in system failure. If this is the case, you can use a Windows free tool to repair corrupted or damaged system files. 1. Right-click on the Start button then selects Command Prompt (Admin) from the list to open a Command Prompt window. 2. Once the Command Prompt appears, type sfc /scannow then hit Enter. Wait until the process completes. If the process is completed and it doesn’t report any error or issues that remain unsolved, you might want to employ the next method.

Method Three: Reset Windows 10

Resetting Windows will delete all software and user accounts installed in the operating system and will reinstall a fresh Windows. 1. Boot your device using a Windows installation USB key or DVD. Select Repair your computer to locate the Troubleshoot option. Afterward, choose Reset this PC. NOTE: If the device is able to boot the system, you can reset Windows without using a Windows installation USB key or DVD. You just have to boot the device then navigate to Settings in the Start button. Choose Update & Recovery then select Recovery found on the left pane. Choose Reset this PC option then select Go back to an earlier build and Advanced startup. Select Get Started button found in the Reset this PC tab. 2. Depending on your device’s condition, you can either select Keep my files or Remove everything. Both options will remove all applications installed in the device and will revert to default settings. 3. Choose either Just remove my files or Remove files and clean the drive depending on the situation. If you choose the Remove files and clean the drive option, the procedure will take longer as it will erase all the files permanently. In this case, deleted files cannot be recovered. However, if you don’t want to remove files permanently, select Just remove my files. 4. Once you’ve decided how to reset your system, click on Next once the Warning screen appears. Afterward, choose Reset once prompted. When the process completed, click on Continue.

Method Four: Download an Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Lately, Microsoft has trying to fix Print Nightmare with various methods and patches. The last patch has seemingly fixed Print Nightmare but it has broken the Alt-tab key combination. It has been reported that the latest patch has broken famous key combinations for quickly switching from window to window. It seems that combination is not working or it is switching to desktop, even going to blank screen if switching from the full-screen game.

Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

• Stealing instant messenger messages;
• Stealing instant messenger database files (if the root is available);
• Inspecting the default browser's bookmarks and searches;
• Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
• Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
• Inspecting the clipboard data;
• Inspecting the content of the notifications;
• Recording audio;
• Recording phone calls;
• Periodically take pictures (either through the front or back cameras);
• Listing of the installed applications;
• Stealing images and videos;
• Monitoring the GPS location;
• Stealing SMS messages;
• Stealing phone contacts;
• Stealing call logs;
• Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Microsoft sent an email to users on the Dev build channel saying that the company intends to push some builds that don’t represent what consumers will receive with Windows 11 when it officially releases. In other words, these are going to be some rather buggy builds that won’t be too enjoyable to use. The company recommends users switch from the Dev to the beta channel if they aren’t prepared to deal with the instability. We’ll have to wait and see just how buggy these builds are, but if Microsoft is actually sending out a warning about them it is very likely that builds will be plagued with issues and maybe even stability problems.

Back to Windows 10

How we can expect some buggy build of Windows 11 if you prefer a stable system over new features maybe best decision would be to switch back to Windows 10 until the new OS hits official release.

Switching from dev build channel to beta channel

Another solution, if you do not want to deal with too many issues, is to switch from Dev build channel to beta where things will be more stable. Follow the guide below in order to quickly switch to the beta channel. Following instructions only apply to Windows 11 installations that are linked up to the Windows Insider program, not clean installation of OS.

1. Press ⊞ WINDOWS + I to open settings
2. Inside settings click on Windows update
3. In Windows Update click on Windows Insider Program
4. Inside click on Choose your Insider Settings
5. Click on the button next to Beta Channel to select it (you can switch back to the Dev channel here if you change your mind)

The setting will be saved automatically and from now on you will only receive beta channel updates.

A couple of Windows 10 users recently reported getting an error that says, “The group or resource is not in the correct state to perform the requested operation” while opening UWP Applications as well as accessing the File Explorer. You can encounter this kind of error mostly on File Explorer, Microsoft Store application, and other UWP applications. This indicates that this error occurs during both the Windows Classic Application and the Universal Windows Platform Applications. There are several ways to fix this error. You can try to run a System File Checker scan, or run the DISM tool or the Program Compatibility troubleshooter or Windows Store Apps troubleshooter or try to reset or reinstall Windows 10 or the affected application that's not working. However, before you do any of these troubleshooting tips, you can try to perform System Restore first as it could undo the changes you’ve made in the system which might have caused the error.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore wasn’t able to fix the error, then you can refer to each one of the following options.

Option 1 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “The group or resource is not in the correct state to perform the requested operation”. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 2 – Run the System File Checker Scan

Aside from the DISM tool, you can also run a System File Checker scan. It is another built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen

• Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Error Code 0x80070032 - What is it?

Error Code 0x80070032 is a command that most often relates to codes or commands that have not been entered correctly or do not apply to the given program. It can also appear when mail folders in Windows Mail are not able to sync in the way that they should between the local device and the servers owned by Microsoft.

Common symptoms include:

• Inability to access your emails
• Emails not syncing between devices correctly
• Inability to use certain commands in certain programs

The primary methods used to address Error Code 0x80070032 are fairly basic and easy to complete. Most users should be able to complete these methods on their own and they do not require a lot of time to do. However, if you don’t feel like you have the experience, skills, or knowledge necessary to complete the steps listed below, consider getting in touch with a qualified Windows repair technician to assist you.

Solution

Error Causes

The two main causes for Error Code 0x80070032 are commands entered into programs that cannot be completed or are incompatible with the program at hand and folders in Windows Mail that cannot sync properly.

Further Information and Manual Repair

There are three basic methods that users can try in order to resolve Error Code 0x80070032 on their machine. These are fairly simple and easy to complete. However, if the methods below aren’t successful in resolving the error code or if you do not feel confident in your ability to use them, get in touch with a certified Windows repair professional to assist you.

If you believe that you are seeing the error due to entering a command that didn’t work, use Method One first. If you believe it is due to a mail syncing error, use Methods Two or Three.

Here are the top methods for addressing Error Code 0x80070032:

Method One:  Reinstall the Program in Question

If you believe that you are experiencing Error Code 0x80070032 because of a command that you have entered, the best solution is to reinstall the program in which you were entering the command. You may also want to try updating your program, if able, before reinstalling it. Remember to restart the computer before reattempting to enter in the command that caused the error.

Method Two:  Download and Install Windows System Updates

For many users, Error Code 0x80070032 appears because of a bug in one of the versions of Windows 10. If you believe that this is the case, open up your Windows Updates and check to see if there are any updates that you can install.

For users who are only seeing Error Code 0x80070032 because of the bug mentioned above, Windows released an update that should address the error code on its own. If your computer is fully updated, the error may be resolved on its own. Always remember to restart your computer after installing updates so that the necessary changes can take effect.

Method Three:  Change Your Windows Mail to Local Access

If the above methods did not resolve the problem successfully, you can switch to local access to your Windows Mail, rather than relying on Microsoft access. To do so, complete the following steps:

• Go into your Windows settings and click on the option for “Accounts.”
• Select the account that you wish to access and choose the option to sign in using a local account.
• Enter your password to verify local access.
• Add in your user name, password, and password hint.
• Sign out of the local account to finish.

Once this is done, you can switch back to your Microsoft account, which should reset your syncing ability. Follow these steps to switch back:

• Go back into your settings, selecting “Accounts” and choosing the proper account.
• Change the option to sign in with a Microsoft account.
• Enter your password, then your username and password again.
• Select “Switch” to change back to the Microsoft account.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

There are times when you encounter some issues while your Windows 10 computer. One of the errors you can encounter in the update process is the “Something went wrong, error code 0x8007042B”. This kind of error might be caused by several reasons and it could also pop up in lots of cases like upgrading to a new feature update or a new build using the Media Creation tool or Windows Update Assistant. There are times when the Windows Update error code 0x8007042B is followed by another error code like 0x2000d. Whatever the extra error code that follows, the core issue still remains the same. To resolve the problem, here are some options that could help. And while going over these troubleshooting tips, you have to keep clicking the Update button right after you carry out a troubleshooting option.

Option 1 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
• After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
• Now click the Stop button to stop BITS and then click the Start button to restart the service.
• Click OK to save the changes made and then restart your PC.

Option 2 – Try creating Windows 10 ISO media

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the Windows Update error code 0x8007042B. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either the Nothing (clean install) or the Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x8007042B during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007042B to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8007042B. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Update Error 0x8007042B a lot easier and faster.