The Steam Autumn sale is coming!

A lot of Windows users, use a second GPU for their computer systems, especially gamers above the dedicated graphics card. The operating system is set such that the dedicated high-end graphics card is set to default but there are times when the system does not recognize or detect the second graphics card. Even though every computer system comes with an integrated graphics card, for the most part, it is insufficient for graphics-intensive games and software which is why if you have an extra dedicated graphics card and your computer does not seem to detect or recognize it, then this post is for you. It could be that the dedicated graphics card has failed or it could also be an issue with the drivers and so on. Follow the suggested options below to resolve the problem.

Option 1 – Update your Graphics drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 3 – Try changing the GPU settings

• Right-click on any empty space on your Desktop and select Graphics Properties. Note that the Graphics Properties screen depends on the graphics drivers installed on your computer and are system-specific as they may be different for other systems but they aren’t hard to find.
• After that, make sure that the dedicated Graphics card is selected as Default under the Select Display drop-down.
• If the Graphics card isn’t set as Default, set it and click Apply and Exit.

Option 4 – Try disabling the driver for the integrated Graphics card

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, expand the list of Display Adapters and then right-click and select Disable device for the Integrated Graphics card. However, if the dedicated Graphics card fails, the display won’t work so you need to restart the system and enable it.

Code 21 - What is it?

Code 21 is a Device Manager error code that appears when you try to use a hardware device attached to your computer and the Windows prohibits you from using it.

This is due to the Windows experiences problems loading the device driver. This error message is displayed in the following format:

“Windows is removing this device. (Code 21)”

Solution

Error Causes

Error code 21 means that Windows is in the device removal process and the device has not been completely removed. It occurs when you set a device to be removed and then select the same device to run on your system.

Upon your instructions, Windows start to remove that device and when you on the other hand try to use/access the same device that you selected for removal, it kicks up Code 21.

Further Information and Manual Repair

If you are experiencing error code 21 on your PC, it is advisable to resolve it immediately.

Though this error will not damage your system, but will significantly lower the performance of your PC which is definitely something you don’t want especially if you work on your computer daily and use it to perform important time-sensitive errands.

To repair and resolve, try the methods given below:

Method 1 - Wait for a Few Seconds and Then Press F5

This is one of the best and easiest ways to resolve code 15 on your system. Wait for a few seconds, and then press the F5 key. This will update the Device Manager view and the error will most probably go away.

Method 2 - Restart Your PC

Sometimes error codes may pop up due to temporary glitches. To resolve such errors, a simple reboot of your PC is enough. Shut down Windows and then restart your system.

This is most likely to resolve Code 21. However, if the error still persists then this means the underlying problem for code 21 is deeper than you think. Try method 3 to resolve.

Method 3 - Install DriverFIX

As mentioned earlier, the error code 21 may occur if you have selected a device to remove and then you try to reuse it.

To resolve, you may have to install the device again and the driver for that the reinstalled device. To reinstall the driver without any hassle, simply download DriverFIX.

It is a smart, user-friendly, and intuitive software program designed to resolve driver problems. The program is embedded with intelligent device identification technology which:

• Automatically detects all the appropriate system drivers
• Matches them with the latest available versions
• And then updates drivers according to their compatible versions on a regular basis

Furthermore, it enables accurate installation and ensures that your system is running at its optimal speed.

Other features that this program boasts are full backup and restoration, safe USB management, and ejection.

If nothing works, you can try the full backup and restoration feature and restore your PC to its previous state when it was functioning properly before the error occurred.

DriverFIX creates a backup of all your files and data hedging keeps you from disasters like data loss. It restores the system to the time when it was working properly.

Click here to download DriverFIX on your system and resolve error code 21 today.

Privacy is a hot topic lately in all circles so naturally themes like private or incognito browsing pop up immediately as discussion topics. Naturally, when discussing private or incognito browsing it is very important to understand what exactly private or incognito browsing is, what does it do and how it works in order to shed some light on is it really private and safe as we are told. So, when you browse the internet normally websites have tendencies to save your browsing data, save cookies, remember passwords, etc in order to provide you with a better surfing experience next time you visit that same site. Private or incognito browsing treats you as a completely new user which is the first time visiting a given website. It clears all your data, including your browsing history, cookies, etc., on exiting. Every website you visit in private or incognito mode treats you as a new visitor, even if you have visited it before in incognito mode. And basically, that's it. So is it really private? No, it is just a non-remembering mode of internet browsing where after your browsing session history and other data is cleared from the browser, but while you are on the internet you are pretty visible to all like any other normal user. There are a lot of misconceptions and wrong thinking about browsing the internet in this mode so let's take a look at some typical ones.

1. The government and other companies can not track me

   Many people think that the Government cannot trace their identity when they surf privately. This is only a myth. There are many ways by which the Government can reach you if you do something illegal. When you surf online, you are connected with an ISP of your area, which helps the officials track your location.

2. Virus and other malware can not infect me while in private or incognito mode

   Many people think that private mode protects them from virus and malware attacks. It is not true because malware and viruses can enter your PC through a software download, phishing email, etc. To protect your PC from virus and malware attacks, you should have good security software.

3. My IP address is hidden when I am in incognito or private browsing mode

   This is not 100% true. If you search “What is my IP” in incognito and standard mode, you will get the same results. This means that websites can view your IP address in private mode also. Using a VPN would be a good option if you want to hide your IP.

4. I can not be tracked via ads

   Since cookies are deleted after exiting private browsing, many people think that ads cannot track them. When you surf in incognito mode, the browser saves cookies in a temporary mode, allowing ads to track you during your entire private browsing session.

5. I am not visible when I am in incognito or private

   You may think if you sign in to your Gmail or other social media accounts in private mode, no one will see you online. This is not true. It does not matter whether you have signed into your account in normal mode or incognito mode; others can always spot you online.

In your regular browsing mode, you may have some addons, extensions, themes, etc installed and you can use them. They may track your activities. The data is deleted when you exit the browser. When you use the private browsing mode, the browser is loaded in its original form, typically without the installed addons, extension, themes, etc. The data gets deleted when you exit the browser. This mode doesn’t save data to disk but keeps it in memory during the current session. If you are really concerned about your privacy we have articles about using DuckDuckGo and deep web where you can be sure that your browsing sessions are encrypted.

What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:

“Install applications the easy way and without the hassle, using the Schooldozer downloader. The Schooldozer platform stems from years of experience with installing applications, resulting in a highly optimized process, yielding faster downloads, better user experience, and more successful installations.”

In addition, once installed Search.schooldozer.com is installed, it will change the default settings of a browser such as the default search engine, homepage, and new tab page. This is why security experts regard this browser extension as a browser hijacker and a potentially unwanted program. The modification of the browser's settings allows it to control users’ browsing by redirecting them to sponsored sites as well as deliver sponsored content from its affiliated sites in order to gain profit via pay-per-click marketing. And if you think that the ads it displays are harmless, think again for some of these ads can redirect you to suspicious websites that might contain harmful content. What’s more is that this browser hijacker can also keep track and monitor all your browsing activities in order to obtain your browsing data like search queries, what sites you always visit, browsing history, browser type, OS version, and so on. The information collected is then used and may even be shared with its affiliated third parties to deliver more customized and personalized advertisements.

How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the entries that contain Search.schooldozer.com.
• After that, save the changes you’ve made and close the file.

Step 6: Reset all your browsers to default to their default state.

Google Chrome

1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
2. Look for Search.schooldozer.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
3. Restart Google Chrome, then tap Alt + F, and select Settings.
4. Navigate to the On Startup section at the bottom.
5. Select “Open a specific page or set of pages”.
6. Click the More actions button next to the hijacker and click Remove.

Mozilla Firefox

1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
2. In the Extensions, menu Remove the unwanted extension.
3. Restart the browser and tap keys Alt + T.
4. Select Options and then move to the General menu.
5. Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

1. Launch Internet Explorer.
2. Tap Alt + T and select Internet options.
3. Click the General tab and then overwrite the URL under the homepage section.
4. Click OK to save the changes.

Step 7: Hold down Windows + E keys simultaneously to open File Explorer. Step 8: Navigate to the following directories and look for suspicious files associated to the browser hijacker such as the software bundle it came with and delete it/them.

• %USERPROFILE%Downloads
• %USERPROFILE%Desktop
• %TEMP%

Step 9: Close the File Explorer. Step 10: Empty the contents of Recycle Bin.

The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• Step 3: After opening the Registry Editor, navigate to the following registry key:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

• Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:

%USERPROFILE%Downloads

• Step 5: Now click OK and close the Registry Editor.

Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.

• Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:

Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}

• Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
• Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
• Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
• Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.

Copy & Paste function is an essential option in properly working Windows, from copying text to weblinks and many other sources like pictures and files it is one of the crucial features in Windows. When the copy and paste feature is not working we are somewhat left in Windows limbo, essentially Windows itself is working but without this specific feature it is very hard, almost impossible to get any work done, if you are an unfortunate user who has faced this particular issue do not worry, we have solutions for you.

1. Update Windows

   Glitches come in various forms and sometimes they are introduced in updates, check to see if it is available Windows update and if it, download and install it, there is a very high chance that the next update will bring fixes for known glitches.

2. Disable antivirus

   A good antivirus is an essential piece of software for any PC, however, sometimes it can interfere with the basic operations of windows itself. Disable it completely to see if copying and pasting will start to work, if this is a case, see can you somehow turn options off in antivirus or switch to another one.

3. Run Check disc

   Corrupted applications and system files can cause issues with Windows functioning, the easiest way to solve this issue is to run build-in Windows Check disk utility and let it scan and fix potential issues.

4. Run SFC

   If the check disk failed to fix the issue, run command prompt as administrator and type in sfc /scannow, file checker will go through all files and fix if it finds anything including corrupted system files. Reboot your system after the operation completes. Please note that an SFC scan can take a long time sometimes, do not interrupt the scanning process and leave it to finish.

5. Restart rdpclip process

   Restarting rdpclip.exe can solve the issue. Open task manager and under process find rdpclip.exe, right-click on it and end it, then go to windows/system32 and search for rdpclip.exe and double click it. Please note that you will be able to find this process only if you are on a remote PC machine, on a local user machine rdpclip is not running.

6. Rollback to the previous system restore point

   If this particular issue was introduced in the latest update and previous solutions have not worked, roll back to the restore point where everything was working as it should.

7. Stop virtualization

   if you are using virtual software there is a chance that the shared clipboard feature is interfering with Windows, turn the Virtual machine off and try copy & paste again.

As you know, just like other web browsers, Google Chrome offers Incognito Mode or private browsing which you can use to make sure that your browsing activities are not being tracked by any websites you visit and it also keeps targeted ads at bay. On the other hand, signing in to a website, even when in Incognito Mode is a different thing since that website can track your browsing activities. Thus, Incognito Mode is still useful especially if you want to browse the web safely and without getting tracked except when you log in to some site. However, there have been reports recently that Incognito Mode is missing in Chrome and users are clueless as to how or why it happened. If you are one of them, worry not for this post will walk you through what you can do if there’s no Incognito Mode in Chrome on your Windows 10 computer. This is an unusual and strange issue since the Incognito Mode in Chrome is available by default and you don’t have to do anything to enable it. It is possible that there might be corruption in the Windows Registry which caused the disappearance of Incognito Mode, worry not though for there are some tweaks you can apply to restore the missing Incognito Mode. To apply these tweaks, you need to create first a System Restore point, and then once you’re done, follow the instructions provided below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor. Step_2: Next, after opening the Registry Editor, navigate to this path – ComputerHKEY_LOCAL_MACHINESOFTWAREPolicies Step_3: From there, look for ChromePolicies and locate the DWORD named “IncognitoModeAvailability” and double click on it. Step_4: Edit the value of the “IncognitoModeAvailability” DWORD by changing its value from 1 to 0 so you can enable Incognito Mode in Chrome. Step_5: Once done, exit the Registry Editor and restart your computer and then check if you can now see Incognito Mode in Chrome. On the other hand, there is also another option that allows you to force open your Chrome browser in Incognito Mode. All you have to do is set the value of the “IncognitoModeAvailability” key to “2” instead of 0. This can be useful especially if you always browse the web in this mode. But you need to remember that you won’t be able to go back to the normal mode once you do this. Here are what the values of the IncognitoModeAvailability DWORD actually mean:

• 0 – Incognito mode is enabled by default
• 1 – Incognito mode is disabled
• 2 – Chrome is forced to always open in Incognito mode

There are times when you might find it difficult to delete folders or files in File Explorer and it could be due to many reasons. One of these reasons can be attributed to the failure that can lock down the folders or files which prevents you from deleting them. In this kind of situation, you can utilize the Command Prompt to delete the folders, sub-folders, and files on your computer, and in this post, you will be guided on how exactly you can do that. Before you proceed, keep in mind that when you use the Command Prompt incorrectly, it might affect your computer and render it inoperable, thus, you must be extra careful when executing the steps given below and it would also be better if you create a System Restore Point. After that, refer to the following instructions. Step 1: First, in the Start Search, type “command prompt” in the field and from the search results, right-click on Command Prompt and then select the “Run as administrator” option to open Command Prompt with admin privileges. Step 2: After opening Command Prompt as admin, navigate to the folder where the file you want to delete is located. Note that you have to execute the “cd” or the change directory command. Step 3: Next, execute the following command in Command Prompt:

DEL /F /A <file path with extension>

Note: In the given command, “/F” is the force delete command, while “/A” is the command that selects the files with the ready for archiving attribute. Step 4: After that, go to the location where you can find the folder you want to delete by using the “cd” command again. And then execute the following command right after:

RD /S <folder path>

Note: In the given command, “RD” is the command that removes the folder from the directory, while “/S” removes all of its sub-folders and files. On the other hand, if you also use the “/Q” parameter, you won’t see the “Y/N” confirmation but if you didn’t use it, then simply tap the Y button to proceed.

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Modules Installer Worker Service.
• Once you found it, check its status and make sure that its Startup type is set to Manual.
• Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.