Software review series: RocketDock

By default inside Windows 11 in File Explorer, once the file is selected, the small check box will appear beside it on left indicating visually that the file is selected. Older users will remember this feature from old Windows Vista and the feature itself is great if you are on some sort of touch device and need to select multiple files. However, if you are working on a computer with a keyboard and mouse this feature might annoy you and seem like something that is not needed. Like many things inside Windows 11 this feature also can be customized and turned OFF if you do not want it. In this guide, we will see how to turn these boxes off. Microsoft has somewhat hidden this feature but luckily it is not difficult to find it if you know where to look.

Turning check boxes OFF

1. Open File Explorer (if you do not have an icon on your Taskbar, right-click on the Start button and select File Explorer from the menu)
2. Click on View on the top toolbar
3. Select Show
4. Uncheck Item Check Boxes

That is everything that needs to be done, after the checkbox is unchecked all check boxes from File Explorer will disappear. If you wish to turn boxes back ON, just follow the steps and check the box beside Item Check Boxes.

The Internet has come a long way from its infant stages and has become so large and huge that it has gained the status of basic human rights. There are very useful information and a lot of great content on it and among them, there are social media websites and other types of websites where you have, most likely placed some personal pictures or other information. One day you might want to cancel some of the services or you would like to take a break from it all. In this guide we will show you how to do exactly that, to delete and remove your data from the internet.

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How to Delete Your Google Account

Google is arguably one of the most visited places on the Web. It stores a huge amount of data for delivering personalized content. It saves personal information, web searches, watched videos, location data, etc. You can view a summary of the data saved by different Google services by visiting your Google Dashboard. To delete personal data from Google, go to myactivity.google.com. Select the Delete activity by from the left menu to start deleting activities. Select All time to delete all of your activities from different Google services. You can also delete files saved to Google services, such as Google Photos, Google Drive, and Keep. Just visit the site, select the files, and delete them. Note that Google retains some information even after you delete all data. They do this to meet business needs and legal requirements. These will be deleted when you delete your Google account altogether.

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How to Delete Your Facebook Account

Facebook stores a huge amount of data for each user. Some of the personal information stored in Facebook’s databases includes name and email, check-ins, location, images, videos, events, etc. You can view and download all of your personal data using Facebook’s information download tool. However, you will need to delete your account altogether for removing your personal data from Facebook. Follow the below steps to delete your Facebook account.

1. Log in to your Facebook account and go to Settings & privacy > Setttings.
2. Select Your Facebook Information.
3. Select Deactivation and Deletion.
4. Select Delete Account.
5. Select Continue to Account Deletion.
6. Select Delete Account.
7. Enter your password and click Continue.

It can take up to 90 days for Facebook to delete your personal data from the Internet. You will not be able to access any of the data once the deletion starts. However, you can cancel this within the first 30 days.

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How to Delete Your Twitter Account

Twitter has also followed in the footsteps of Facebook when it comes to harvesting your personal data. It utilizes this information for delivering personalized ads and tweets. You can download an archive of all of your personal data from Twitter. It makes it easy to monitor what information is available to the platform. Click the More button from the left menu and head over to Settings and privacy. Follow the below steps to download your personal information.

1. Select Download an archive of your data from the Your Account section.
2. Select Request archive from under the Twitter data section. Enter your password when prompted.
3. It will take some time for Twitter to make the data available to you. You’ll receive an email once the data is ready to be downloaded.

It would be best if you also restrict data sharing and off-site activities. Head over to Privacy and safety and inspect the options under the Data sharing and off-Twitter activity section. Look in the Interests and Your advertiser list sections from the Ads preferences tab. You can disable Twitter from tracking you in the Off-Twitter activity tab. Uncheck the options from the Data sharing with business partners and Location information tabs. Finally, you need to deactivate your account for deleting all personal information from Twitter. You’ll have 30 days to reactivate the account. After that, Twitter will begin erasing your information from its systems. Note that they can still retain some information subjected to platform regulations.

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How to Delete Your Instagram Account

Instagram has risen to prominence in the last couple of years. The company collects a huge amount of personal information from its users, including media, name, email, and much more. You’ll need to deactivate your account altogether if you want to delete everything Instagram knows about you. Head over to the Delete your account page and select the reason you want to delete it. Enter your Instagram password to verify your identity, then click on the Delete button. Instagram will hide your account details for the next 30 days and delete all personal data after the given period.

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How to Delete Your TikTok Account

TikTok is another emerging platform that has become quite popular among millennials. Users share a lot of personal information through personalized music videos. You need to delete your TikTok account permanently to remove all personal data from TikTok. To do this, head over to Me, then tap on the … icon in the top-right corner of the window. Select Delete account from under the Manage Account section. Follow the instructions provided there to continue deactivating your account. Like Instagram, TikTok also offers a 30-day time period to allow users to change their minds. It will delete your personal data from the Internet after this period.

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How to Delete Your Snapchat Account

1. Go to Snapchat’s Accounts Portal and log in with your name and password.
2. Select the Delete My Account option.
3. You’ll be taken to the Delete Account page directly.
4. Retype your password once more.
5. Click on the yellow Continue button.

Do keep in mind that Snapchat will hold on to your data for another 30 days, just in case you change your mind and decide to return. If you do decide to come back, all you need to do is visit the Accounts Portal again and log in to your account. This will reactivate your account. While your account is in this deactivated phase, your friends will not be able to contact you or interact with you in any manner on Snapchat. After the 30-day period has elapsed, your account will be permanently deleted.

In Windows 11 if you do not own a mouse or it has suddenly malfunctioned you can still move your arrow on-screen using the numeric pad. In this guide, we will guide you on how to turn this option ON, follow this easy guide step by step.

1. Press ⊞ WINDOWS + I to open Windows settings
2. Click on Accessibility on left
3. Scroll down to reach the interaction section on the right and click on Mouse
4. Click on Switch beside Mouse keys under accessibility options
5. Set your preferences
6. Close settings

Settings will be as always automatically applied.

There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.

• A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
• Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
• SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys

• STOP 0×00000050:

PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys

The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f C:

• Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:

1. Physically clean the key and keyboard
2. Disable Sticky Keys.
3. Update, Reinstall, or Rollback Keyboard driver.
4. Test the keyboard on another system.
5. Check your connections
6. Run the Hardware troubleshooter
7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

• Tap the Win + I keys to open the Settings app.
• After that, navigate to the Ease of Access section, and here, select Keyboard.
• Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
• Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.

• Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
• After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.

• Boot your PC into Safe Mode.
• Tap the Win + R keys to open the Run dialog box.
• Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
• After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
• Then check if you can now boot your PC normally and without the BSOD error.

Error Code 0x80070057 - What is it?

Error 0x80070057 is a typical Windows 7 error code. It may occur when you try to back up files by using Windows Backup on Windows 7 and the backup fails.  The error message is often displayed as the following:

“An internal error has occurred: The parameter is incorrect: (0x80070057)”

Besides this, you may also experience this error message when you format a hard disk drive to install Windows 7.

Solution

Error Causes

The error 0x8007005 occurs due to multiple reasons. However, the most common causes for this error code include:

• The partition that is reserved for the system is damaged
• Misconfigured registry keys
• Misconfigured decimal symbol settings

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve the error 0x80070057 on your PC.

Solution 1: Change the Decimal Symbol Setting

As mentioned above the error 0x80070057 sometimes can be triggered by misconfigured decimal symbol settings. Therefore, try changing the settings to fix the problem. The error is likely to occur if the decimal symbol is not set to ‘.’ (dot). This is common in languages and locales other than English such as German. Here’s what you need to do to change the decimal symbol setting:

• First, open the Control Panel, click the clock, then language, and then region.
• Now click the formats tab and go to the additional settings menu.
• Here you will find the decimal symbol field, now type "." (dot) and then click OK twice.
• After that, you must restart your PC to activate the changes.

Solution 2: Create a New Partition and Reinstall Windows 7

If the error 0x80070057 is linked to partition damage, then this method is the best way to resolve it. Here’s what you need to do:

• Insert the Windows 7 DVD and start the installation.
• Select your language preference to install. Here you will see a screen of the Microsoft License Agreement. Click on the I accept option to proceed with the installation process.

Then click next.

• Choose a custom advance option and select the Disk O partition 1 option.
• Once selected, click delete. When you do this you will be prompted if you want to confirm the deletion, click OK to continue.
• Now repeat the same however now select Disk O partition 2.

Delete this partition as well. Now click New to create a new partition. Here define the disk size and then click apply. Please note, the size of the default value is the maximum size of the disk. After doing so, select disk 0 partition 2 and then click the formatting tab. Once the formatting is complete, click next to continue Now you will be able to complete the installation of Windows 7 on your PC without any problem.

Solution 3: Add a Registry Key Value

If the underlying cause of the error 0x80070057 is a registry issue, then it is serious as such issues can put your PC at serious risks like system failure, crash, and data loss. To resolve this error and add a registry key value here’s what you need to do: Go to the start menu and type Regedit.exe in the search bar and then press enter. Locate and click the following registry sub-key: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem. Once you locate it, now go to the edit menu and point to new, and then click DWORD Value. After that, type CopyFileBufferedSynchronousIo and press enter again. Right-click now on the text you just typed and then click Modify. In the Value data box, type 1 and then click ok and exit the registry editor. This will fix the error on a temporary basis but not permanently. However, a long-term solution is to clean and repair the registry.

Solution 4: Restoro

The registry gets cluttered with unnecessary and redundant files like junk files, cookies, internet history, and bad registry keys. If these are not removed timely, they can damage the registry and corrupt DLL files. It often leads to disk fragmentation (disk partition) too. To remove these files immediately, clean and restore the registry and repair the corrupt files, it is advisable to download Restoro.

Why Restoro

• This is an advanced and highly functional Registry Cleaner. It is deployed with a cutting-edge and intuitive algorithm that scans your entire PC to detect all registry issues in seconds. It cleans the cluttered disk and restores the registry back to normal.
• It is safe, bug-free, and efficient. This software is easy to use and compatible with all Windows versions.
• In addition to this, it is also deployed with several other powerful utilities like an antivirus that detects all malicious software and removes them right away. It also functions as a system optimizer and boosts the speed of your PC significantly.

Click here to download Restoro and resolve error 0x80070057 now!

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them. Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

• Tap the Win + R keys to open the Run dialog box.
• Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
• From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

• Go to the C:\Windows WinSxS folder.
• Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
• After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

• Tap the Ctrl + Alt + Del to pull up the Security options window.
• From there, select the option to open the Task Manager.
• Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
• Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.