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Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well. This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy. Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.

Option 1 – Disable Active History via Registry Editor

• Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
• From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
• After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
• Restart your computer to apply the changes you’ve made successfully.

Option 2 – Disable Active History via Group Policy Editor

Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.

• Tap the Win + R keys to open the Run box.
• Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
• After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:

“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”

• Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
• Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.

In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

• Go to Settings.
• From there, go to System > Storage > Free Up Space and then click on it to launch it.
• Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
• Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

• Tap the Win + E keys to open File Explorer.
• Next, enable the Hidden Files view from the menu.
• Then go to C:/ProgramData/MicrosoftWindowsWER.
• From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
• Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.

Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:

• Right-click on the folder and then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.

If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

• Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
• Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
• Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
• Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
• Now tap F10 to confirm the changes and then use the arrow key to select File menu and then the down arrow key to select Save Changes and then Exit and tap Enter to select Yes. From there, your computer should restart and once it does, use the power button to switch it off.

If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.

• Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
• Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
• After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
• Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
• Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.

• The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
• Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
• Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
• Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
• The next thing you have to do is to insert the installation drive.
• After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
• Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.

CHKDSK /R /X C:

• Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

• Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
• Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
• Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

• Inject the installation drive you created earlier and boot your PC.
• Select the keyboard layout from the Choose your keyboard layout window.
• From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.

The issue with the abrupt system reboots to force Windows 10 updates on a computer has been lessened with Active Hours. This feature keeps a record of the hours during which a system remains active and prevents the installation of updates during such hours. For example, when a system restart is needed to complete the installation of an update, Active Hours delays the update and allows you to finish what you’re doing on your computer. Thus, if you haven’t heard of this feature, then now is the time you do, read this post to configure and use Active Hours in your Windows 10 computer. There are three ways you can configure Active Hours. The first one is for general users, whereas the rest of the two methods are for users who knows their way about the Windows Registry and Group Policy. To get started, refer to every given option below.

Option 1 – Configure Active Hours via Windows 10 Settings

• Go to Settings > Update & Security. From there, click on the “Change active hours” option under the Windows Update section.
• Next, you can select a time (“Start time” and “End time”) during which the restart can occur.
• After that, click on the Save button and exit.

Note: Keep in mind that the values you’ve entered indicate the hours during which your system is in use, namely, ACTIVE. It is important for your active hour’s interval period and it can be anything between 1 and 18 hours since you can’t go beyond 18 hours. In addition, there is no option to configure different active hours on different days and you can’t specify different active hours for weekends and weekdays as well. On the other hand, Windows 10 also offer users an option to override Active Hours. All you have to do is go to Settings > Update & Security > Windows Update > Restart Options. From there, you can choose a custom restart time when your computer will restart to install the updates but this is only a one-time setting.

Option 2 – Configure Active Hours via Registry Editor

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter or click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
• In the given registry path, you can choose to change “ActiveHoursStart” and “ActiveHoursEnd”.

Note: There are no extra settings available in the Registry Editor but you can change the remote computer’s Active hours settings using the Registry Editor.

Option 3 – Configure Active Hours via Group Policy

Note that this option is available for the Windows 10 Pro and Educational or Enterprise versions. It is mostly used by computers in Business or through remote access. To get started, follow these steps:

• Tap the Win + R keys to launch Run and type “gpedit.msc” in the field and tap Enter or click OK to open the Group Policy Editor.
• Next, navigate to this group policy setting: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Windows Updates.
• From there, look for a policy labeled “Turn off auto-restart for updates during active hours” and double click on it. This will open a new window.
• Click on the Enabled radio button to enable Active Hours. You also have the option to choose active hours just like in the first given option above. It works just fine except when the following policies don’t override:
  • No Auto-restart with logged-on users for scheduled automatic updates installations.
  • Always automatically restart at the scheduled time.

• Since Group Policy allows you to reduce the range of active hours, you can configure it if you want it to be less than 18 hours. Just find the policy setting labeled “Specify Active hours range for auto -restarts. The minimum is 8 hours”.
• After you set the Active Hours, click the Apply and OK buttons to save the changes made.

mixGames is an Extension for Google Chrome that adds “Games:” functions to Google Chrome. In our testing, this function did not work and only redirects you back to the extension page. There are two variations of mixGames: mixGames Search, which changes the Chrome homepage to one managed by their own advertising-driven search; and mixGames Start, which changes the homepage in Chrome. These extensions utilize Searchalo to change search engine functions from the default or user-set preferences to Yahoo, injecting additional advertising. Due to the browser function modifications, mixGames is classified as potentially unwanted and is flagged for detection and optional removal by some Antivirus programs.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser configuration settings are altered to allow it to do things you do not intend. They are created to disrupt web browser programs for a variety of reasons. These are typically used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Nevertheless, it isn’t that innocent. Your internet safety is jeopardized and it is also extremely annoying. What’s more, hijackers can make the entire infected system fragile – other dangerous malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are various symptoms that could indicate a browser hijacking: 1. the browser’s home page is modified 2. new bookmarks pointing to pornographic websites are added to your favorite pages 3. the main web browser settings are modified and unwanted or unsafe resources are added to the trusted websites listing 4. you’re getting new toolbars you have never noticed before 5. your browser will display constant pop-up windows 6. your internet browser starts running sluggishly or exhibits frequent errors 7. you cannot go to certain sites like home pages of antivirus software.

Exactly how browser hijacker finds its way onto your computer

Browser hijackers infect computers by numerous means, including through a file-share, a drive-by download, or an infected e-mail attachment. Many internet browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to give them extra capabilities. A browser hijacker can be installed as a part of freeware, demoware, shareware, and fake programs. A good example of a well-known browser hijacker is the latest Chinese malicious software known as “Fireball”, which has infected 250 million computer systems globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your web browsing experience by taking command over outbound traffic, substantially slows down your personal computer by depleting a lot of resources, and result in system instability at the same time.

How you can fix a browser hijack

Some hijackers can be easily removed by uninstalling the free software they were included with or by eliminating any extension you’ve recently added to your browser. But, the majority of hijacking codes aren’t easy to remove manually, since they go deeper into your operating system. Besides, browser hijackers can modify the Windows registry therefore it can be quite hard to restore all of the values manually, especially if you’re not a very tech-savvy individual.

How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the consequences of the damage will vary according to the specific kind of malware. Certain malware types modify web browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to remove the infection. If you are reading this, you may have affected by a virus that stops you from downloading a computer security application like Safebytes Anti-Malware. Do as instructed below to remove malware by alternate methods.

Get rid of viruses in Safe Mode

In Safe Mode, you could modify Windows settings, uninstall or install some applications, and remove hard-to-delete viruses. In the event the malware is blocking internet access and affecting your computer, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting possible damage. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can try to download and install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to get rid of standard infections.

Switch over to an alternative browser

Some malware only targets specific internet browsers. If this sounds like your situation, make use of another internet browser as it could circumvent the computer virus. The ideal way to avoid this issue is to pick a web browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB flash drive. Do these simple steps to clean up your affected computer using a portable antivirus. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the pen drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer from different kinds of online threats. But how do choose the best one among several malware protection software that’s available on the market? You may be aware, there are lots of anti-malware companies and tools for you to consider. Some are well worth your money, but most aren’t. You have to be very careful not to choose the wrong application, especially if you purchase a paid software. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious user. SafeBytes anti-malware is a powerful, very effective protection software intended to assist users of all levels of IT literacy in identifying and removing harmful threats out of their personal computers. Using its outstanding protection system, this software will quickly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. The following are some of the best ones: World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding in your computer effectively. Active Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Website Filtering: Through its unique safety rating, SafeBytes alerts you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the web. Faster Scan: This tool has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Low Memory/CPU Usage: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it works in the background therefore you will not see any computer performance problems. 24/7 Assistance: You can get totally free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove mixGames manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser extensions, you could uninstall it by going to the browser’s Add-on/Extension manager. It is also suggested to factory reset your browser settings to their default state. Lastly, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is a complicated task and only computer experts can perform it safely. In addition, certain malware is capable of replicating or preventing deletion. Completing this task in Safe Mode is recommended.

If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:

“Failed install attempt – 0xc1900130”

Here are the technical details of the error:

“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”

If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• Next, execute the following commands. Note that you have to type and enter each command one after the other.
  • SC config wuauserv start= auto
  • SC config bits start= auto
  • SC config cryptsvc start= auto
  • SC config trustedinstaller start= auto
• The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute the following command to flush the DNS cache

ipconfig /flushdns

• Next, restart your PC and check if the problem’s fixed.

Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.

So you just have turned your computer ON only to find out that your device which was working perfectly yesterday is not working anymore. This situation can be very stressful and disappointing but do not despair, before you toss your device through the window know that this kind of behavior can be traced back to a software issue. In this article, we will give you hints on what to do and where to pay attention when something like this happens so you get the device back in working order.

1. Check if it not a hardware malfunction

   To save yourself time and unnecessary frustration with juggling through Windows first inspect the device to be sure that indeed it is working properly, check all led lamps which could indicate that the device is working and receiving power, and if it is an internal device try opening the case and visually check if there are signs of working like rotating fans or led lamps on it.

2. Check Cables

   If it is an external device that has stopped working try checking power cables and cables which go to your computer, see if they are tightly connected. If it is an internal device also check cables, nudge them and if possible disconnect and clean them.

3. Disconnect and reconnect the device

   Try this solution to see will Windows register the device again and start it.

4. Update Windows

   If there is a Windows update not installed, install it and see if the device will start working.

5. Update device drivers

   Go to device manager and update the device driver to its latest version or go to the manufacturer's site and download the latest driver version.

6. Reinstall the device

   In the device manager, uninstall the device driver and reboot Windows. When Windows boots it will recognize the device and install the necessary drivers for it.

7. Disable antivirus and firewall

   Sometimes antivirus can prevent certain devices from working properly, especially if they rely on some system files to which antivirus or firewall has cut access. Try disabling your PC protection to see if this will resolve the issue.

8. Use dedicated error software

   Use DRIVERFIX to automatically search and fix driver issues.

Internal Error 2503 - What is it?

Internal Error 2503 mostly pops up on Windows 8. It occurs when you try to uninstall or install software on Windows 8. The error code message may vary and displayed in different formats such as:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Called RunScript when not marked in progress The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Called Install Finalize when no installation is in progress

Solution

Error Causes

Some of the most common causes for internal error 2503 are:

• Permission not granted to access the Windows Installer Folder
• Viruses
• Problems with Windows Installer

Further Information and Manual Repair

To repair this issue on your PC without any professional assistance, try the DIY methods given below:

Method 1

Internal error 2503 may occur when your account has limited privileges. You don’t have the privilege to use or access the Windows Installer folder. Your inability to access this folder hampers you from successfully install or uninstall the desired program on your PC. To gain access, you need to ensure you have permission.

• For this navigate to the C:\windows folder. Here find the installer folder and then right-click and choose properties.
• After that click on the security tab and check if the System and Administrator account has Full access permission.
• For that make sure the system group option has ‘all’ selected to allow you full permission.

Method 2 - Re-register Windows Installer

Another alternative to resolve internal error 2503 is to re-register Windows Installer.

• To do this, go to Start and click Run. Now type ‘msiexec /unreg’ in the Run box and then press enter.
• Follow the same steps and now type ‘msiexec /regserver’ in the box and then press enter. This will resolve the issue.

Method 3 - Remove Viruses

If internal error 2503 is triggered by a viral infection on your PC, then it is advisable to download an antivirus and scan your entire system. Viruses are notorious for system failures and pose data security threats. If not removed timely, these malicious programs can damage your PC. To remove all viruses on your system, run an antivirus. An antivirus detects all malicious software programs including viruses, malware, adware, and spyware. Delete all the malicious files found right away. This will help resolve internal error 2503.

Recently, a number of users reported not being able to use the Restore, Minimize and Close buttons on their Windows 10 computers. This kind of issue can be quite annoying as you won’t be able to use your computer properly, especially when you navigate between programs and windows. In such cases, the buttons on the right side of the title bar won’t respond to any inputs which could be caused by a number of factors such as different input modes, corrupted system files, and many more. If you are one of the users who are currently facing this problem, worry not for this post will guide you on what you can do to resolve it. There are several potential fixes you can check out to fix the issue. You can try to check if Tablet Mode is enabled and if it is, you have to disable it. You could also boot your computer in a Clean Boot State to check if a third-party program is the one that’s causing the problem. In addition, you could also reinstall the program where you experience the problem or run built-in utilities like System File Checker and DISM tool.

Option 1 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:

• Go to the Start menu and select Settings.
• Next, select the System setting and from the left pane select the Tablet Mode.
• From there, make sure that the buttons next to the options given below are set to the off position:
  • Hide app icons on the taskbar in tablet mode
  • Automatically hide the taskbar in tablet mode

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, try to open the program where the problem occurred.

Option 3 – Try reinstalling the program

If the first two options didn’t work, then you might want to consider uninstalling the program and then install it back with its latest version. This should resolve the problem.

Option 4 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the Restore, Minimize and Close buttons don’t work. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 5 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.