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What is 0x80040154 Error Code?

0x80040154 is a typical ‘class not registered’ error message. It occurs when PC users try to register and Run a 32-bit DLL (dynamic link library) Windows programs on a 64-bit version of Windows.

Solution

Error Causes

• The 0x80040154 error causes include:
• Incompatible software
• Invalid entry command path
• Damaged and corrupt DLL files
• COM components not properly registered
• Active X control and class issues

To avoid the inconvenience of running programs on your Windows PC, it is advisable to resolve the 0x80040154 error.

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve the 0x80040154 error code on your PC:

# 1. Use Regsvr32.exe to Re-register the Failing COM Component

This is one way to resolve the 0x80040154 error code. Regsvr32.exe is a program that you can use to register DLLs (Dynamic Link Libraries) and ActiveX controls in the registry. To use this file to re-register the failing COM components, simply open an elevated command prompt. If the 32-bit DLL is in the %systemroot%System32 folder, then move it to the %systemroot%SysWoW64 folder. After that run the following command: %systemroot%SysWoW64regsvr32 <full path of the DLL>. This will help resolve the issue.

# 2. Install and Run Restoro PC Fixer.

Another alternative is to download Restoro. This is a new, advanced, and innovative PC repair tool deployed with multiple utilities like Active X control and class fixer, system optimizer, an antivirus, and a registry cleaner. It has a user-friendly interface with simple navigation. This makes it quite easy to use for all levels of users. It is safe, fast, and compatible on all Windows versions. The Active X control and class utility scans your entire PC, detects and resolves all errors like 0x80040154 triggering ActiveX and class ID issues in seconds. Besides this, Restoro also offers other benefits. By running this software on your system you can also ensure good PC health and performance as it also removes anti-viruses, repairs registry issues, fixes damaged DLL files, and also boosts the speed of your PC. DLL files often can get damaged and corrupt due to data overload. This is associated with the registry. If you don’t clean the registry frequently, it overloads with data and damages the DLL files. However, with the help of the registry cleaner utility embedded inside this software, you can repair these files easily. The registry cleaner wipes out all the unnecessary files from your system occupying your disk space and simultaneously fixes the damaged DLL files and restores the registry. However, if the DLL files are damaged due to a malware attack, the antivirus module takes care of them. It removes all the malicious software like adware, spyware, viruses, and Trojans and restores your files. Click here to download Restoro on your PC and resolve the error 0x80040154 on your PC now!

Steam has cemented itself as the largest digital game shop in the World. First, release all the way back on September 12^th, 2003, it was meant to be a standalone software client aimed to deliver updates to Valve’s games. It was soon expanded to include titles from third parties. The greatest Steam expansion and its popularity started in 2004 with the release of Half-life 2. Steam allowed prepurchased editions to be downloaded before the official release of the game making it available for play the moment it was officially out. Very soon after Steam gained its popularity, Valve has opened doors to other developers and offered them to use Steam as means for a digital distribution platform. Today it hosts over 30000 different game titles, not including DLC or applications. And how soon Valve’s steam deck is coming out soon we would like to share some great tips and tricks about Steam itself for easy everyday gaming.

Steam guard account security

Security of any of your accounts should be something that you really take seriously. So as always use a strong password for Steam but if you want an extra layer of security for it, and you should, use the Steam built-in feature: Guard Account Security. In order to activate Security Guard go to Steam>Settings>Account>Manage Steam Guard Account Security. Once enabled you will be able to use the Steam mobile application for special code when opening Steam or your email address.

Use Steam beta feature

Once a Steam account is created by default you will download and install the client. In the client, you will have the latest features available but there are more Steam features than default ones, beta features that can offer some improved and new functionality, and do not worry, they are stable and bug-free. I have been in Steam beta for years and not even once have I had any issues with the client itself but I have always had the latest features that will come to regular users later. To enable beta participation to go to Steam>Settings>Account, open the drop-down Beta participation menu, and choose Steam Beta Update. Confirm on OK and restart the Steam client. You will now get all the latest features first.

Manage your library via Collections

The collection is a neat idea for organizing your large game library into different collections or sections easily expanded and contracted for easier navigation and organization. To add the game to a collection just right-click on it and select Add To>New Collection, make a name for a collection like action, RPG, or whatever rocks your boat, and you are done. Once the collection is created other games can be added to it simply just by dragging it into the desired collection.

Make shelves

Shelves are ways to see your collections in the larger areas of the Steam clients. By clicking Add Shelf>Choose a Shelf, you can now add your collection to a shelf on the larger part of the client as a horizontal scrolling container with your chosen games. There are also some predefined shelves like All Games, Recent friend activity, and more.

Hide Game from Library

By right-clicking on a game and selecting Manage>Hide This Game you will remove the game from the active view of your Steam library. Note that the game will still be owned and a part of your library, you will just not be able to see it. This is a great feature when for example you have some things that came as a part of the game pack you are not really interested in when you have 2 different versions of the same game as for example standard and deluxe edition or just by simply not wanting to have game visible in the library. You can find a hidden game by typing its name in the search box and from there you can unhide it.

Play game soundtracks inside Steam

Some games offer you to purchase their soundtracks if you like music from them and some even include OST with a regular purchase. Steam lets you play these soundtracks and even lets you import your own music library folder into it in order to play all of your music inside the client itself. It has even options to automatically stop music playing once the game is run and you can make playlists as well. Your purchased game soundtracks are automatically included, the rest you will need to add by pointing Steam to the folder where you keep music in.

Configure gamepad

Inside Steam, you can configure your gamepad’s general settings, big picture settings, desktop settings, etc. Steam embraced the idea that many OC users these days own and play with gamepads so it has implemented configuration options inside it. To configure your pad go to Steam>Settings>Controller.

Use big picture Steam mode

Big picture mode is Steam's idea of making Steam an entertainment center. Once it is activated it switches from the application into full-screen mode aimed at large TV screens or monitors. You can easily navigate through it via gamepad, mouse, keyboard, or other devices. You have access to the store, your game library, etc. Same as your typical steam app but a little different. You can easily activate it via View> Big Picture Mode and see for yourself is this something you prefer over a standard application layout.

Enable Steam Cloud

Steam Cloud is a great feature that uses cloud storage to save your game progress meaning that you can easily switch to another PC, install games there and continue where you have left off. Many games support this feature instead of keeping saves locally and it is a great feature worth turning it ON. To turn and use Steam Cloud service go to Steam>Settings>Cloud>Enable Steam Cloud Synchronization. Just remember to check does game you are playing supports this option.

Share your Games via Family sharing

Family sharing is a Steam feature allowing you to share your game library with up to 5 accounts on up to 10 different devices. This is a great way to let other members of your family or even close friends enjoy some games you have or vice versa. They will get as well their own save games so you can sleep safe knowing that your progress can not be changed or hindered. Family sharing can be turned ON by logging into PC Steam client where you would like to share your library and navigate to Steam>Settings>Family and then clicking on Authorize Library Sharing On This Computer.

Refund a game

Sometimes the game is not the same as advertised, sometimes it will not work on your PC, sometimes hardware specifications are too high making the game unplayable, etc. For whatever reason, you might have Steam offers you a full game price refund if you wish to do so, you only need to meet 2 criteria, the game must have been purchased within 2 weeks period, older purchases cannot be refunded, and your game playtime must not be over 2 hours of game time. If you fit into this category all you need to do in order to get the full money back is going to Help>Steam Support, pick a recent game from the eligible list, and ask for a refund.

Gift a game

As you can buy gifts for your friends or loved ones in real life, Valve made sure you can do it in digital as well. Gifting game via Steam is simple and straightforward. Choose a game you wish to gift, go to your shopping cart and instead of clicking Purchase for myself, click on Purchase As a Gift, from there you will be taken to your friend list to choose to whom you would like to gift a game along with the option to write a little note to the receiver like happy birthday, enjoy or whatever.

Stream games in Steam itself

Although Steam is not there yet in streaming as Twitch or Facebook gaming is, there is an option to stream your game sessions on it. Click on Steam>Settings>Broadcast to make all adjustments and start streaming. You can also watch streams from your friend list and Steam is now broadcasting popular streams directly to its client if you want to watch it.

Take a game screenshot

By pressing F12, you can take a screenshot from any game and save it inside your Steam cloud library. You can change of course this default screenshot key via Settings>In-Game and if you would like to see your screenshots you can always do it under View Screenshot Library on a game’s page. That’s it, our Steam tips and tricks for easy and good gaming life, I hope to see you soon on errortools.com for your daily articles, tips, and tricks.

There has been recently discovered in the field of malware targeting Android devices. Affecting more than 10 million users of Android phones, the malware GriftHorse is doing its attacks via phishing and premium services scams. A lot of applications have been discovered that are hosts for this malware and many of them are inside the Google store and available for download. According to Zimperium zLabs, this malware that was recently detected has been doing its scams and attacks even in November of 2020 and has thus far accumulated hundreds of thousands of dollars in its scam. On the surface it looks very harmless, asking for typical permissions like internet access, calls, and other related needed functions, and then it waits. After few months the real attack happens when users get charged with premium service they never subscribed to in the first place.

List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.

•     Amazing Video Editor
•     Bag X-Ray 100% Scanner
•     Bus – Metrolis 2021
•     Call Recoder Pro
•     Call Blocker-Spam Call Blocker
•     Cinema Hall: Free HD Movies
•     Coupons & Gifts: InstaShop
•     GPS Phone Tracker – Family Locator
•     Fingerprint Changer
•     Fitness Point
•     Free Calls WorldWide
•     Geospot: GPS Location Tracker
•     GPS Phone Tracker – Family Locator
•     Handy Translator Pro
•     Horoscope : Fortune
•     iCare – Find Location
•     iConnected Tracker
•     Instant Speech Translation
•     Lifeel – scan and test
•     My Chat Translator
•     My Locator Plus
•     Plant Camera Identifier
•     Racers Car Driver
•     Safe Lock
•     Screen Mirroring TV Cast
•     Slime Simulator
•     Smart Spot Locator

These are only some of the many infected apps available on the internet. Zimperium zLabs also warned that GriftHorse Trojan exists in over 70 countries worldwide. The infected app quickly changes the language and displays content depending on the user’s IP address.

Valve has released a big update to its online store and distribution platform Steam. Among typical bugs fixing and making the user experience a little more fluid, we have received some major updates as well. Please take note that you need to update Steam itself to the latest version in order to get new features.

Storage management Page update

The storage management page has received a complete redesign and UX overhaul and it is now much easier to manage your game libraries and create new ones. The page itself looks and feels a little console more like but thanks to that it offers a much easier and clearer look and feel. Another thing with the Steam store management page is the ability to move installation files from one location to another. Let’s say that you have two or more hard disk drivers in your machine and that you have SSD that you use for running stuff since it is fast and larger and slower one for storage. Now you can easily and quickly move one installation from one to another in order to take advantage of your faster SSD for quicker LOAD game times without making a new installation.

Steam Download page improvements

The download page has also received some love from Valve by enabling us to now see the installation progress. So far on the download page of Steam, you would only get download progress but it has been updated to show installation progress after download as well now making it more straightforward and giving you a general idea of how much more time there is to wait in order to start gaming. Also, you can now drag and drop items in the download bracket to reorder download orders or place them as active downloads to start downloading right away.

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:

1. Physically clean the key and keyboard
2. Disable Sticky Keys.
3. Update, Reinstall, or Rollback Keyboard driver.
4. Test the keyboard on another system.
5. Check your connections
6. Run the Hardware troubleshooter
7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

• Tap the Win + I keys to open the Settings app.
• After that, navigate to the Ease of Access section, and here, select Keyboard.
• Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

Error Causes

The 0x0000007B error code is usually triggered by:

• Poor Window XP installation
• Registry corruption
• Device Drivers Issues
• Boot sector viruses

Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are

• To scan for viruses every time you use your PC
• Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
• Always keep your computer updated.

If you suddenly receive an error message that says, “The selected boot device failed, Press <Enter> to Continue” during an installation on your Windows 10 computer, you should know that this kind of error can occur when you use a USB stick as well as a DVD Disk to boot from. This error indicates that some settings inside your BIOS are not compatible with the bootable device that you have created. Note that fixing this kind of error does not vary from device to device at all. All you have to do is change some settings in the BIOS and create a proper bootable disk. Follow the options given below to fix the “The selected boot device failed, Press <Enter> to Continue” error. The options below do not have to be necessarily followed in the same sequence since you can create a bootable USB drive before you change some settings in the BIOS.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further Options including System Restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

A command is not recognized Error, what it is? If you are constantly using programs like CMD or DISM directly from the Run prompt, you might have wondered how they launched instantly and how is it that the Windows operating system is able to find them right away. For instance, when you create a shortcut of a program, the shortcut knows where exactly the program is located and launches it quickly. The Windows operating system keeps a list of paths where the most common system programs are located so when you use the Run prompt, it opens easily. The list kept by Windows is called the Windows Environment Variables. If something goes wrong with this list, the programs won’t work. So in this guide, you will be guided on how you can troubleshoot the problem where any command you use is not recognized as an internal or external command, operable program, or batch file. Before you start troubleshooting the problem, you need to make sure that the program you are trying to run really exists. In fact, this can also happen to the Run program which is pulled up using the Win + R shortcut. To check, go to C:\Windows\System32 and there, check if the program exists or not or you can also try searching for the EXE in the System 32 folder. After making sure that the program exists, refer to the instructions given below.

Modify the Windows Environment Variables:

• Step 1: Tap the Win + X keys and then select System. After that, it will open the section where you can see all the properties on your computer.
• Step 2: Next, select the Advanced system setting located on the left pane and click on the Environment Variables.
• Step 3: After that, locate Path under the System Variables and select EDIT.
• Step 4: Before you edit, you need to copy the entire string and paste it into the Notepad app so that in case something went wrong, you can paste it back.
• Step 5: Next, look for the directory path, “C:\Windows\System32”. If you can’t find it, try adding a semi-colon at the end.
• Step 6: Afterwards, click OK to save the changes made and then exit.
• Step 7: Now restart your computer as all the paths are picked up when your computer restarts.

Note: Now all you have to do is to try executing the programs once again – the ones where you got the error, “ is not recognized as an internal or external command, operable program or batch file” every time you open them and then see if you can now open these programs or not.

All malware is detrimental and the magnitude of the damage will vary greatly depending on the type of infection. Some malware variants modify internet browser settings by adding a proxy server or modify the PC's DNS settings. When this happens, you'll be unable to visit certain or all the sites, and therefore not able to download or install the required security software to clear out the computer malware. If you’re reading this article, chances are, you’re stuck with a virus infection that is preventing you from downloading and/or installing the Safebytes Anti-Malware program on your computer. Refer to the instructions below to remove malware through alternate methods.

Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.

• 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
• 2) Choose Safe Mode with Networking using arrow keys and press Enter.
• 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
• 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to fix your infected computer.

• 1) Use another malware-free PC to download Safebytes Anti-Malware.
• 2) Plug the thumb drive into the uninfected computer.
• 3) Double click on the executable file to open the installation wizard.
• 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
• 5) Now, transfer the thumb drive to the infected computer.
• 6) Double-click the antivirus program EXE file on the USB flash drive.
• 7) Click on the “Scan Now” button to start the malware scan.

If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.