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For a while now, Microsoft has been working hard to add various built-in troubleshooters in Windows 10. In fact, there is a troubleshooter for almost every standard or common error in Windows 10. And now with the newly released Windows 10 v1903, Microsoft has added the Recommended Troubleshooting which allows Windows 10 to automatically fix a lot of critical issues on your computer, and in this post, you will be guided on how you can turn on or off the Recommended Troubleshooting in Windows 10. The Microsoft Diagnostic & Feedback data only provides two settings – Basic and Full. So if you want to turn off the Recommended Troubleshooting for some reason, the only way to do so is to stop it from collecting complete data from your PC. And to turn it on or off, you can choose to switch between them. To do that, navigate to Settings > Privacy > Diagnostics & feedback and from there, select Basic under the Diagnostic Data section. After that, go back to Settings and go to Update & security > Troubleshoot. Once you’re there, you should see a warning message saying, “Share Full Diagnostic data to get additional troubleshooting recommendations”. Based on the message, Microsoft will only offer the recommended troubleshooting based on the Full Diagnostic data which it collects from your computer. On the other hand, if you know how to navigate and use the Windows Registry, then you can enable or disable the Recommended Troubleshooting via Registry Editor but before you proceed, make sure that you create a System Restore point. Once that’s covered, follow these steps:

• Tap the Win + R keys to open the Run dialog box and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoft
• From there, look for the key named “WindowsMigration”. If you can’t find it, just right-click on the left pane and create a new key and then name it “WindowsMigration”.
• After that, create a DWORD “UserPreference” and double click on it to set its value to “0” if you want to turn it off or “1” if you want to turn it on.
• Exit the Registry Editor and restart your computer to apply the changes made.

Note: The Recommended Troubleshooting functionality can look into the error logs sent back to the Microsoft team and use an algorithm to set up a solution for you and they’re nothing but Diagnostics and Feedback data that Windows collects and sends back to Microsoft. Moreover, the recommendations are only visible if you are connected to the internet, else it will show the same message.

What is Error C00D1199?

This is a typical Windows Media Player error code. Developed by Microsoft, Window Media Player is a media player and media library application that is used for playing audios and videos on the computer. Error C00D1199 appears when Windows Media Player is unable to play the file requested by you. The error code is displayed in the following format:

C00D1199: Cannot play the file

Solution

Error Causes

You might encounter an error C00D1199 message on your PC for one of the following reasons:

• The file type you requested is not supported by the Windows Media Player
• The file type was not compressed by using a codec that is not supported by the Player
• Your sound card or controller is not configured properly or outdated
• Registry corruption

The good news is that error C00D1199 is not fatal. But if this error code is generated due to registry problems, then it can lead to serious issues. Therefore it is advisable to fix it immediately.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve the error C00D1199 right away.

Method 1 - Ensure File Type is Supported by Windows Media Player.

If it is supported then make sure the codec used to compress the file is installed on your system. There are hundreds of audio and video Codecs in use today but the most popular Codecs used on Windows Media Player are Windows Media Audio, Windows Media Video, and MP3. If these Codecs are not installed on your PC, then it is advisable to download them from the web. But make sure you download these codecs from a reliable and a trusted website.

Method 2 - Check Sound Card Settings

Another method to resolve error C00D1199 is to check Sound card settings. Make sure it is configured properly. Improper configuration can also trigger the error. Nonetheless, if it is configured the right way but the error still persists then it is advisable to change update the driver. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 3 - Check the Windows Registry

The registry is an important part of the PC. It stores all the activities performed on the PC and all files including both junk and important files. If unnecessary files like junk files, cookies, and bad registry entries are not removed frequently from the registry, it can corrupt and damage it and generate error codes like C00D1199. To clean the registry and resolve the error it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner wipes away all the clutter from the registry and cleans it instantly. It also repairs the damaged files and restores the registry. Click here to download Restoro and resolve error C00D1199 on your PC.

This post will help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen issue with an error code 0x000000BE. If you encounter this kind of BSOD error when you try to boot into your Windows 10 computer, note that there are various possible causes for this error. It could be caused by an error with a device driver, hardware issues, or some error in the BIOS of your computer. The ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error with a bug check of 0x000000BE appears when a driver tries to write a read-only memory segment. You’ll be able to see the name of the driver in the Blue Screen error if the driver that’s causing the error can be identified. You can also see it in memory at the location (PUNICODE_STRING) KiBugCheckDriver. In most cases, this kind of error is usually caused by various files such as iusb3hub.sys, ntkrnlpa exe or vhdmp.sys, ntoskrnl.exe, ntfs.sys, dxgkrnl.sys, tcpip.sys, atikmdag.sys, and win32k.sys. There are several possible fixes you can try to fix this issue but the main issue lies within booting into Windows since the error occurs as soon as you boot into your Windows 10 computer. Refer to each one of the options provided below to resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error.

Option 1 – Try to rollback, update or disable drivers

The first thing you can do to fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 4 – Try disabling BIOS Memory Options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ATTEMPTED_WRITE_TO_READONLY_MEMORY. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Being in the Microsoft Windows insider program will let you get a hands-on new Windows 11, but some people just want Windows 11 without being in the insider program. Well, people beware! It was detected that some groups have been releasing fake Windows 11 installers with malware into them. There’s one malicious file called 86307_windows 11 builds 21996.1 x64 + activator.exe. Based on the filename, one might guess that it includes Windows 11 build 21996.1, and on top of that, there’s something in it that will automatically activate Windows for you. It comes in at 1.75GB, so for some people, that might seem reasonable. It starts out looking like a normal installer, and then there’s a second installer that calls itself a download manager. If you accept the nonsense agreement that’s included, you get a bunch of malware. This is just one example of malicious installers running amok internet, but there are more of them with different software placed inside. Malware can be anything from adware to a Trojan virus. The adware usually isn’t super dangerous. It’s just malware that’s meant to inject your PC with advertisements. Viruses can be more of an issue, and they can be harder to get rid of if your machine is infected. Windows Defender does a good job of getting rid of this stuff. The only problem is that if you’re downloading Windows 11 from shady sources, you’re probably already set to click through the dozen or so warnings that pop up telling you not to install it. The solution will be to get Windows from a trusted source of roll inside the insider program and get it from Microsoft directly.

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem. This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
• After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

• After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services:
  • Remote Procedure Call (RPC) Service
  • DCOM Server Process Launcher
  • RPC Endpoint Mapper
• After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
• If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad. This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

• In the Start Search box, type “MSConfig” and select System Configuration from the search results.
• Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
• Then click the Apply and OK buttons to save the changes made.
• Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

When Microsoft held Windows 11 presentation it took special time to present the upcoming new Windows 11 store as kind of a big deal. It was openly stated that with new Windows we will get a new store with a different attitude and new look.

New Microsoft store

Microsoft has stated that both customer and developer feedback over time has contributed to their redesign and rethinking of the store itself. They want to be sure that policies for developers are more straightforward and clear so more developers will decide to bring their product to Windows. As for customers, they want more safety and more security so they feel protected when making a purchase. The new store will come in Windows 11 but also in Windows 10 as well via update.

Stories and collections

Introducing the new store will be curated stories. Microsoft believes that stores should be focused on user experience so stories from customers themselves will play a big role here. They are rich editorial content to keep you informed about the best apps and inspire you to achieve more with your device. This approach to information is aimed at bringing unknown applications to users via presenting them in a professional manner. Android apps in the store As stated in Windows 11 unveiling and presentation, Android apps will work inside Windows 11. Microsoft has teamed up with Amazon to bring you Android apps directly inside Windows via the new Microsoft store.

Pop up store from within a browser

When you are surfing on a certain webpage and want to save and install the application from there, a new pop-up store window will show allowing you to install the app directly. Microsoft has not said will this feature work outside their Edge browser so we will have to wait and see about that.

Support for multiple types of applications

Since now developers were tied to certain formats if they wanted to publish their application in any kind of environment. Microsoft wants to bridge this. Windows developers can publish any kind of app, regardless of app framework and packaging technology – such as Win32, .NET, UWP, Xamarin, Electron, React Native, Java, and even Progressive Web Apps. For Progressive Web Apps Microsoft has made open-source tool PWABuilder 3.

Flexibility and choice of commerce platform

Starting July 28, app developers will also have an option to bring their own or a third-party commerce platform in their apps, and if they do so they don’t need to pay Microsoft any fee. They can keep 100% of their revenue.

Error 0xA00F4244 or 0x200F4244 is when Windows can not detect the WEB camera in your system and it is usually accompanied by the message: We can’t find or start your camera. There could be several reasons for this error and in this guide, we will cover all of them in order to help you to get back on track and start using your WEB camera which is perhaps now more required than ever in this world we live in.

1. Check privacy settings

   With the latest Microsoft Windows updates come the latest issues and it is not strange that privacy settings can become reset or changed when an update is applied. This is a quick fix to this issue and can be the sole reason why you get this error, go to Windows settings, then to privacy and check to see if the WEB camera is turned OFF, if this is the case turn it back ON and make sure that option Allow apps to access your camera is also set to ON.

2. Check if the camera is enabled

   Sometimes it is by mistake, sometimes by an update but the web camera could be disabled in the device manager of Windows. Right-click on the Windows Start button and click on device manager to open it up, find and expand the cameras category. Right-click on your camera, if it is disabled, you will have the option to enable the camera, if it is enabled and Windows is detecting that it is working fine you will have the option to disable it.

3. Check antivirus settings

   Antivirus and firewall applications are in today's world and life-essential piece of software but they can sometimes create more harm than good, from stopping windows updates to killing important services of applications and preventing internet access being just some examples of their paranoid behavior. Try disabling or turning your protection software OFF and see if your WEB camera will miraculously come back to life. If this is the case, somewhere in the settings of software there is an option that controls this aspect, try to locate it and set it in that way so you are able to use your camera.

4. Reinstall camera driver

   If the previous three solutions failed to produce a satisfactory solution then reinstalling the camera driver might fix the problem. Go to your manufacturer's camera website and download the latest driver for your camera. Go to the device manager and uninstall the driver for the camera, then apply the latest driver and reboot the system.

5. Check connections and cable

   Sometimes an issue is not due to software nature, sometimes it is hardware. Try checking connections and plug the camera in another USB port, twist and turn the cable a little to see is issue cable-related.

6. Check to see if the application supports your camera

   If Windows has detected the camera and is not reporting any issues with it check your application to see if it can detect your camera and that it supports it fully. Sometimes newer applications tend to support only newer camera models. Try to use the camera in other software as well to see if the problem is with the application you are using.

7. Try camera on another computer

   If everything else fails, try the camera on another computer to see if it will work there. If the camera is not working there as well it is probably malfunctioned and broken for good. If it does work there, try to find out what is different in that computer in comparison to yours, maybe it is some service running in the background, certain application configuration, Windows version itself, USB port version, or something else.

Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.

• Open “Devices and Printers” from the Start search.
• Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
• Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.

Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:

• WSD
• Network
• IP

And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.

Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position. Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications. In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time. Follow this guide as it is presented step by step.

1. Wait an hour

   No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.

2. Check to see if your subscription is active

   Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one. Under My plans, select Manage plan. In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired. If your subscription is showing as active, then an out-of-date payment method may be the issue. To see if your payment information is current, in the Plan information section, select Manage payment. If your payment method isn’t current, update your credit card information in the pop-up window and select Save. Your new payment method will take effect in the next billing cycle.

3. Sing out and then sign back in

   Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Select the Account icon in the upper right, and then select Sign out. In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer. Sign in again to your Adobe account. Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.

4. Update creative cloud applications

   Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Depending on your version of the Creative Cloud desktop app, do one of the following: On the Help menu, select Check for updates. or
   Select the three vertical dots icon in the upper-right corner of the app. Choose Check for App Updates from the menu. If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.

5. Remove entries in the HOSTS file

   If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses). To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways: Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file. Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually: To reset the hosts file on Windows, do the following: Navigate to C:\WINDOWS\System32\drivers\etc. Open the hosts file with a text editor such as Notepad. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries. Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option. To reset the hosts file on macOS, do the following: To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts Open the hosts file using a text editor such as Text Edit. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.