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Fix DRIVER_CORRUPTED_EXPOOL Error

If you suddenly encounter the DRIVER_CORRUPTED_EXPOOL Blue Screen of Death error when using your computer, then there might be some issues with the device drivers on your Windows 10 computer. This kind of BSOD error can occur at any point while you are using your PC. Its main cause is due to some error in the System Pool where a driver becomes incompatible with the operating system or when the configuration files get corrupted for some reason.

If you are one of the users who are currently inconvenienced by the DRIVER_CORRUPTED_EXPOOL error, worry not, as this post will give you some potential fixes that might help resolve the problem.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the DRIVER_CORRUPTED_EXPOOL Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_CORRUPTED_EXPOOL error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER_CORRUPTED_EXPOOL Blue Screen error occurs. To fix that, you have to update your device drivers.

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 4 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
  • And then right-click on each one of them and click on Uninstall.
  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version in your computer.
  • Now restart your computer to apply the changes made.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

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A Quick Guide to Repair User32.dll Error Code

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Restoro box imageError Causes

User32.dll errors are triggered by the following reasons:
  • Missing and damaged .dll files
  • Viral infection
  • Registry corruption
User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.
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How to Add Safe Mode to Windows 10 Boot Menu Options
In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.
  • Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
  • After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
  • Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.
To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “MSConfig” in the field and click OK.
  • Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
  • Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
  • Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.
Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.
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How to Fix Windows Update Error 0x80070103

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Restoro box imageFurther Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

  • Visit the Microsoft Update Website
  • After the "scan for updates" is complete, click the Welcome or Custom page.
  • Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
  • For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
  • Hit the "Review and install updates" button.
  • Confirm that the second update for the graphics card is not present, then move on the installing the updates.
  • Click on the start button, go to All Programs, and then click on Windows Update.
  • Hit the "Check for updates" tab.
  • After the "scan for updates" is over, click the"Optional updates" link.
  • In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
  • Hit the OK button.
  • To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
  • For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
  • After the scan is complete, click the"Optional updates are available" link.
  • Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
  • If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.
Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it. However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.
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Windows Clock is missing, invisible or black
Although the Windows Updates do bring in new features and improvements, there are times when they also introduce issues as well. The main cause for these arising bugs is the incompatibility between the old and new software components. One of the issues brought in by such bugs is Clock is missing, invisible or black This problem was experienced by users after they recently installed a feature update. This particular bug can make the Windows clock in the taskbar appear to be black or invisible which makes it hard for users to read the time on their computers. According to experts, this bug has something to do with the Windows Themes and Aero styling. To fix this issue, here are some suggestions that could help but before you get started, you have to restart Explorer first and see if it can help in resolving the problem – if it didn’t, follow the options given below carefully.

Option 1 – Try to disable Custom Theme

It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.
  • Right-click on your desktop and select Personalize.
  • Next, select Themes from the left menu and then select Windows 10 as your theme.
  • After that, you can delete all the other custom themes and create them again from scratch. This should fix the black or invisible Windows 10 Clock.

Option 2 – Try to edit your existing themes

If you don’t want to get rid of your existing themes, there is an alternative solution you can try to fix the missing Windows 10 Clock albeit it’s a bit of a complex one. Follow the given steps below to modify the existing themes and fix the missing or black Windows Clock.
  • First, you need to save your existing theme. Just simply right-click on your desktop and select Personalize and select Themes from the left menu.
  • Next, click on the Save Theme button below your custom theme to save it. You can name the theme anything.
  • After that, you can now modify the saved theme by going to C:/Users/UserName/AppData/Local/MicrosoftWindowsThemes.
  • From there, look for the file with the theme name you just saved, and then right-click on the file and open it with notepad or any other text editing app.
  • Now you have to look for the line that says, “Path=%SystemRoot%resourcesthemesAeroAeroLite.msstyles” and change it to “Path=%SystemRoot%resourcesthemesAeroAero.msstyles” and then save the file and rename it with some other name.
  • Afterward, go back to themes and select the new theme you’ve created. This should resolve the Windows Clock issue as well as other Themes and Taskbar issues.

Option 3 – Try disabling the small icons in Taskbar

This option should help you fix any Windows Clock cases. So if your Windows Clock is nowhere to be found, you can try to disable small taskbar icons on your Windows 10 PC.
  • Go to Settings > Personalization > Taskbar.
  • From there turn off the toggle button for the “Use small taskbar buttons” option. Note that this solution is only a temporary one and it may or may not work in some cases.
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0x800701e3, The request failed due ...
A lot of things can go wrong even when you’re only doing some simple operations or tasks on your computer and this is due to the fact that there are various small operations make up in order to perform the larger operations on your computer. So if any of these smaller operations are not properly working, it crashes the operation as a whole and it throws an error code instead. And one of these error codes is Error 0x800701e3. This particular error pops up when an error has occurred in the File Explorer when a transfer is initiated from one disk to another in your Windows 10 computer. When you encounter this error, you will get the following error message:
“Error 0x800701e3: The request failed due to a fatal hardware error.”
There are several methods you can check out to fix this error – you can try to run System Restore or Check Disk or format the destination drive or check the SMART attribute of the drive. For more details, refer to each one of the following options.

Option 1 – Try to run System Restore

Error 0x800701e3 might be due to some adjustments you’ve made in your computer’s settings. Thus, to fix this error, you can try undoing those changes using System Restore. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

Option 2 – Try running the Check Disk utility

You can also run the Check Disk utility in fixing Error 0x800701e3.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 3 – Try to format the destination drive

Formatting the destination drive could also help you resolve error 0x800701e3. To format your drive, follow these steps:
  • First, open File Explorer and then right-click on the drive where you encountered the error.
  • Next, select Format from the context menu. This will open a new mini window.
  • Then select the NTFS option from the drop-down menu for the File System menu.
  • After that, check the box labeled as Quick Format.
  • Now click on Start. Keep in mind that doing so will remove all the contents of your storage device.

Option 4 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below
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Taskbar icons on leftMoving icons in Taskbar

  1. Open Windows settings by using ⊞ WINDOWS + I key combination
  2. Click on Personalization
  3. Select Taskbar
  4. Click on Taskbar Behaviors
  5. Click on the drop-down menu beside Taskbar Alignment
  6. Select your desired option of icon alignment
  7. Close settings
Your options will be active right away and you will see icons switching to the position of your choosing.
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A Guide to Fixing Error 0x80004005

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:
  • The Script Blocking Feature Enabled While Using Norton Antivirus
  • Spyware
  • Viruses
  • Registry problems-Missing or corrupt registry keys
It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.
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Fix VIDEO_SCHEDULER_INTERNAL_ERROR
As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead. The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:
  • Tap the Win + R keys to launch the Run dialog box.
  • Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
  • Now click on the entries of every faulty driver and click on the Uninstall option.
  • Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

Option 5 – Run System File Checker at boot time

  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
  • Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 6 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix We couldn’t install some updates
If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

  • Open the Services Manager.
  • From there, make sure that you set the following services and Startup types:
    • Background Intelligent Transfer Service: Manual
    • Cryptographic Service: Automatic
    • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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