Windows is unable to run Automatic Maintenance

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

• Tap the Win + I keys to open the Settings app.
• After that, navigate to Devices > Mouse.
• From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
• Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

• Boot your computer into Safe Mode first.
• Once your computer has restarted, tap the Win + I keys to open the Settings app.
• Next, click on Update and Security, and from the left side menu column, select Windows Update.
• After that, select the “View installed update history” option on the right-side column.
• Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
• Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

Easy Directions Finder is a browser extension developed by Mindspark Inc. for Google Chrome. This extension offers users quick access to popular websites for navigation and evens. While at first glance this might look useful, keep in mind that this extension has been marked as a Browser Hijacker by several anti-virus applications.

When installed EasyDirectionsFinder will record your browsing history, visited links, clicked URL-s, and viewed products. This data is later forwarded/sold to Mindspark's ad network and used to better target ads to users.

While browsing the internet with this extension installed (it does not have to be enabled) you will see additional injected ads, sponsored links, and pop-up ads throughout your browsing sessions. Due to its information mining behavior and aggressive ad injections, it is recommended to remove this extension from your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijackers are capable of doing more than just modifying homepages. In general, browser hijacking is utilized for earning advertising revenue from forced ad mouse clicks and site visits. While it may seem naive, all browser hijackers are dangerous and thus always classified as security risks. When the malware attacks your laptop or computer, it starts to mess things up a whole that slows your system down to a crawl. In the worse case, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

The common symptoms that suggest having this malicious software on your computer are: the browser’s home page is modified; you find yourself regularly directed to some other webpage than the one you actually intended; the default web browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your web browser; your internet browser displays endless pop-up ads; web pages load slowly and often incomplete; you can’t navigate to certain webpages, like computer security software related sites.

So how does a browser hijacker infect a computer?

Browser hijackers may use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also come bundled up with some freeware that you unintentionally download to your PC, compromising your internet security. Some of the most popular hijackers are EasyDirectionsFinder, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

Browser hijacker removal tips

Some browser hijacking could be easily reversed by discovering and eliminating the corresponding malware software through your control panel. Sometimes, it can be a tough task to discover and eliminate the malicious component since the associated file will be running as part of the operating system process. Moreover, browser hijackers could modify the Computer registry therefore it can be quite tough to restore all the values manually, especially when you’re not a very tech-savvy individual. Industry experts always suggest users eliminate any malware including browser hijacker with an automatic removal tool, which is better, safer, and quicker than the manual removal solution. SafeBytes Anti-Malware could counter persistent browser hijackers and give you active PC protection against all types of malware. Together with the antivirus tool, a PC optimizer, such as SafeBytes Total System Care, can help you in deleting all related files and modifications in the computer registry automatically.

How To Get Eliminate Malware That Is Preventing Antivirus Downloads?

Malware could cause many different types of damage to computers, networks, and data. Some malware sits in between the computer and the internet connection and blocks a few or all sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly anti-virus applications. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to get around this issue.

Boot your computer in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since only the minimal programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Below are the steps you should follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch over to an alternative web browser

Web-based malware can be environment-specific, targeting a specific web browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install security software on a flash drive

Another option is to create a portable antivirus program onto your USB flash drive. Abide by these steps to run the anti-malware on the infected PC. 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the clean PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the USB stick as the location for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Now, insert the USB drive into the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes AntiMalware Overview

If you’re looking to purchase anti-malware for your laptop or computer, there are plenty of brands and packages for you to consider. A few are very good ones, some are ok types, while some are just fake anti-malware applications that will damage your computer themselves! You need to purchase a product that has obtained a good reputation and detects not just viruses but other sorts of malware too. While thinking about reliable applications, Safebytes AntiMalware is certainly the strongly recommended one. Safebytes is among the well-established computer solutions companies, which provide this complete anti-malware tool. Using its outstanding protection system, this tool will quickly detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

There are numerous wonderful features you’ll get with this security product. Here are some of the good ones:

Best AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in the computer system effectively. Live Protection: SafeBytes offers totally hands-free real-time protection and is set to observe, prevent and eliminate all threats at its very first encounter. It’ll regularly monitor your pc for hacker activity and also gives end-users superior firewall protection. SuperSpeed Scanning: Safebytes Anti-Malware, with its enhanced scanning engine, provides extremely fast scanning that can promptly target any active internet threat. Website Filtering: SafeBytes provides an instant safety rating about the pages you’re going to check out, automatically blocking dangerous sites and making sure that you are certain of your online safety while browsing the net. Low CPU Usage: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Live Professional Support: You may get high levels of support 24/7 if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and eliminate any potential threats. You can be sure that your computer will be protected in real-time once you put this software to use. So if you’re searching for the absolute best malware removal tool out there, and if you don’t mind paying out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use a malware removal software and like to remove EasyDirectionsFinder manually, you could possibly accomplish this by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser plug-ins, you may uninstall it by going to the browser’s Add-on/Extension manager. You’ll likely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstallation. But bear in mind, editing the registry is often a hard task that only advanced computer users and professionals should attempt to fix the problem. Moreover, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.

If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.

Spring is almost here and with spring comes work, nature wakes up, people wake up, no more heating bills, time to start working, and time to start cleaning your PC. Good day everyone and welcome to another tip & trick for your PC. This time we are talking about cleaning your PC and keeping it up to software tight so you are ready for the upcoming spring season. Thank you for being with us and let's start:

Uninstall applications that you are not using

The unused applications can cause many issues for PC, from taking unnecessary disk space to even causing slower boot times if they have active services that require to be all-time up and running. They could slow down other applications like file explorer if they have extensions installed into them and can take RAM space with their background processes. If you are not using a particular application anymore or do not plan to use it soon it is always best practice to delete it from the system and thus removing all services and processes that go with it freeing so much-needed RAM and disc space.

Remove browser extensions you do not need

Browser extensions like applications can cause some issues with PC performance. if you spend a lot of time on the internet browser extensions can slow down browser and page loadings, they can make browsers take up more RAM memory and if they are outdated they could even present a serious security threat. Best practices are to keep only the extensions that you need all time, maybe some password managers or similar, extensions that you use on a daily basis, the rest should be uninstalled.

Remove things from the startup

Many services are booted along with Windows itself, some of them are crucial to the system even working, some not so. By eliminating not-needed services from the startup menu you will make sure that your boot times and overall performance of the system are in healthy form and that your PC is more responsive.

Organize files, folders, and desktop

The speeding of computer is not the only thing that you need to take care of, in order to be prepared and have maximum efficiency you will need to organize your files and folders as well. In a working environment, we often tend to save and place files all over the place, and in time they clog up desktop and hard drives. If the files are not well organized we will lose precious time trying to find anything that we need and require, so instead of wasting your time in locating files, why not organize them for easy and logical search so you can access them easily when needed.

Clean taskbar and start menu

Taskbar and start menu as well can be clogged with icons and non-organized application shortcuts and document shortcuts. Remove everything you do not need for that tidy and easily accessible access.

Sort bookmarks

It is very likely that you have plenty of bookmarks saved in our browser. It is also very likely that these bookmarks are not sorted and organized and now would be a great time to do it. Like files bookmarks also can cause you a lot of time loss if you need to find a specific one in a sea of many.

Run disc cleanup

Built-in disc cleanup utility will find temporary files, unused ones, and plenty of other junk on your hard drive. Now would be a great time to run it and get rid of junk files from your system.

Physically clean your computer

Now when we have taken care of the software part of our computer and system, it is time to clean up the computer itself. Unplug your computer and clean it, we will not go into details of this procedure, there is already an article on our site which deals with this part in detail so look it up if you need assistance with this part.

Clean your peripherals

Besides the computer for effective and pleasant work take care of your screen, keyboard, mouse, printer, etc. All of these devices need to be dust-free and clean if you expect them to behave on top of their game. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

What is Error Code 0xC004C003?

Error code 0xC004C003 has to do with activating Windows 10 after a clean install. This problem has been a frequent nuisance to users trying to update from Windows 7 or 8.1 following the invite path they got from Microsoft.

Solution

Error Causes

There are several problems that may have caused error code 0xC004C003. The most common of them are:

• The product key entered was invalid, and cannot be used to activate the new OS.
• The user followed the proper installation procedure, but the Windows update servers were too busy to handle the activation at that moment.
• The free upgrade invitation was followed but after the reinstallation, the copy of Windows 10 was still not activated.
• The user tried to perform a full clean install of Windows 10 instead of upgrading from Windows to Windows 10

Further Information and Manual Repair

A lot of solving error code 0xC004C003 has to do with the method in which the user has tried to update the system. If one decided to try and update the program before being invited to do so by the update manager, he must wait. Unfortunately, if one chooses to do it on his own and download a clean install, he was never given a product code to authenticate the process. There are two options to address error code 0xC004C003 — either restore to the previous Windows Operating System or call Microsoft (or visit their Website) and purchase a product key. The Windows update servers are very busy. There are lots of Microsoft users around the world, and the servers are doing their best to get to each and every one of the users as fast as possible, but they can only move at a certain speed. Your best bet is to sit back and wait a while. But what if you were invited, and properly downloaded Windows 10, then decided to do a clean install? It is advised that one do not try to enter Windows 7 or 8.1 serial code as this will not work. However, unlike the problem above, these users will NOT need to purchase a product key. According to Microsoft Support Staff, the installation servers are also very jammed because of the high numbers of installations going on right now. No matter what posts you may read, the key IS genuine, and it is NOT blocked, broken, or invalid. To check if Windows has been properly activated, open the Command Window. Make sure you are logged into an administrator profile; otherwise this check will not work. Type in “slmgr.vbs/ato” and click Enter and then wait. While waiting, the command will check on the status of the activation. Windows Script Host will open and show whether or not it is activated. A lot of users have reported that the activation did not work for the first few times. However they later reported after some more attempts, no issue was found in the way the operating system updated and that the activation process went smoothly. This is most likely due to the overload on the Windows Update servers, so bear with Microsoft. Users have reported that when trying to correct error code 0xC004C003, they have followed the upgrade path and then been told by Microsoft that the key was invalid and they had to purchase a new one. If the upgrade path provided by Windows 7 and Windows 8.1 is correctly followed then there is nothing to worry about Just wait a while and try it again. If there are prolonged issues, speak with a technician by visiting the Microsoft website and contacting the help center by calling the number provided. Give them all relevant information and they will be sure to help accordingly. The best solution to fix error code 0xC004C003 is to wait. In essence, the user will be waiting to reenter the same product key. According to Microsoft, and many user posts found online, it is recommended to wait a while and then try to activate again. This seemed to be an answer to most users' problems, and seem to work just fine. If the problem persists, take it to a windows repair technician to have it sorted out. If that does not work, use a powerful automated tool to fix the problem.

If you encounter the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION Blue Screen error with an error code of 0x000000CE then it means that a driver failed to cancel the pending operations before unloading. Some of the driver files that might be the culprit include the intelppm.sys, intcdaud.sys, tmxpflt.sys, mrxsmb.sys and asusptpfilter.sys. This kind of Blue Screen error occurs when the driver failed to cancel lookaside lists, worker threads, DPCs, and other items before unloading. You can usually identify which driver file is triggering the BSOD error in the BSOD error itself since its name would be printed on the blue screen and stored in memory at the location (PUNICODE_STRING) KiBugCheckDriver. Refer to the possible solutions given below to fix the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Disable the BIOS Memory options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Try analyzing the Memory Dump Files

You can also try to analyze the Memory Dump files as it can help you identify the root cause of the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 7 – Try checking the Registry settings

You might also want to try disabling the concerned driver file if it is mentioned in the Stop error. For example, if the stop error mentioned the “intelppm.sys” driver file then you have to disable this driver file since it is most likely the culprit. To do that, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, go to the this registry path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Processor
• From there, double click on Start and change its value to “4”.
• Now go to this path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Intelppm.
• Set its value to “4” and then restart your computer to apply the changes made.

Option 8 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!!

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:

• “BTTray.exe can’t initialize (0xc0150004).”
• “BTTray.exe – System Error”

Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Error Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:

• Bttray.exe application is damaged
• Bttray.exe is accidentally removed from your PC
• The Bluetooth software or driver becomes problematic.
• Some modules that run by the process are corrupt
• Malware infection
• Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
• After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
• Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
• Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.