Completely Remove MapsGalaxy Malware Removal Tutorial

MapsGalaxy is a Browser Extension developed by MindSpark Inc. witch usually comes bundled with other software. This extension claims it allows users to search the web, open maps, and check out fasters routes to a destination.

While active, it monitors your browser activity. The links you visit, the searches you make, the websites you use, and even personal information is sent back to MindSpark Inc. to later be sold/used to deliver ads to your browser.

While this extension is active you may see additional unwanted ads, sponsored links, and pop-up ads displayed in your search results and browser. It also changes your default search engine to MyWay, ensuring its ads are displayed. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, usually a web browser add-on or extension, which causes modifications in browser settings. Practically all browser hijackers are made for marketing or advertising purposes. Typically, it will drive users to predetermined websites that are looking to increase their advertising campaign revenue. Many people believe that such websites are legitimate and harmless but that is not true. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. They do not just screw up your internet browsers, but browser hijackers can also modify the computer registry to make your computer or laptop vulnerable to various other malware attacks.

How to know if your internet browser has been hijacked

Below are some symptoms that indicate you have been hijacked:
1. your web browser’s homepage is suddenly different
2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography websites
3. The default search page of your web browser is modified
4. discover new toolbars that you didn’t add
5. you’ll notice random pop-ups start occurring frequently
6. websites load very slowly and sometimes incomplete
7. Inability to navigate to certain websites, especially anti-malware and other security software sites.

Exactly how they infect computer systems

There are many ways your PC can get infected by a browser hijacker. They typically arrive by way of spam email, via file-sharing networks, or by a drive-by download. They could also be deployed via the installation of a web browser toolbar, extension, or add-on. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Well-known examples of browser hijackers include Conduit, CoolWebSearch, RocketTab, OneWebSearch, Coupon Server, Searchult.com, Snap.do, and Delta Search.

Browser hijackers might record user keystrokes to collect potentially invaluable information leading to privacy concerns, cause instability on computers, significantly disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to get rid of a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Windows Control Panel. It may or may not be there. When it is, try to uninstall it. Having said that, most hijackers are quite tenacious and need specialized tools to remove them. Inexperienced PC users should not attempt the manual form of removal methods, since it requires in-depth computer knowledge to do fixes on the system registry and HOSTS file.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is inherently unsafe, but certain kinds of malicious software do more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to eliminate the infection. If you’re reading this article now, you have perhaps recognized that virus infection is the cause of your blocked web connectivity. So how to proceed when you want to download and install an antivirus application such as Safebytes? There are some options you could try to get around with this problem.

Get rid of viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows in which just a bare minimum of services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malicious software is set to load immediately when the computer boots, switching into this particular mode could prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to download and install your anti-malware program without the hindrance of the malware. At this point, you are able to run the anti-virus scan to remove computer viruses and malware without hindrance from another malicious application.

Utilize an alternate web browser to download the anti-malware application

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your flash drive

Here’s another solution which is utilizing a portable USB anti-malware software package that can scan your computer for malicious software without the need for installation. Adopt these measures to run the anti-virus on the infected computer.
1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer.
2) Plug the pen drive into the uninfected computer.
3) Double-click on the downloaded file to open the installation wizard.
4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you would like to install the antivirus. Do as instructed on the screen to finish up the installation process.
5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer.
6) Double-click the Safebytes Anti-malware icon on the flash drive to run the software.
7) Run Full System Scan to detect and clean-up up all types of malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download an anti-malware application for your computer, there are plenty of tools in the market to consider nonetheless, you should not trust blindly anyone, regardless of whether it is a paid or free program. Some are worth your money, but many aren’t. You need to pick one that is trustworthy, practical, and has a strong reputation for its malware source protection. On the list of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers.

SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of computer literacy in detecting and removing harmful threats from their personal computers. This software program can easily identify, eliminate, and protect your PC from the most advanced malware threats such as spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs.

SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. Let’s look into some of them below:

Live Protection: SafeBytes provides real-time active checking and protection from all known computer viruses and malware. It will regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection.

Optimum AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in your computer system effectively.

Safe Web Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you if the website is safe to check out or not, through its unique safety rating system.

Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient within the industry. It's targeted scanning drastically increases the catch rate for viruses that are embedded in various PC files.

Lightweight: The program is lightweight and can run silently in the background, and will not impact your PC efficiency.

24/7 On-line Tech Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of MapsGalaxy without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to reset your internet browser.

If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know exactly what files to remove before undertaking any actions. But bear in mind, this can be a difficult task and only computer experts could accomplish it safely. Additionally, certain malicious programs have the capability to defend against its deletion. It is highly recommended that you carry out the removal process in Safe Mode.

Files:
%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

Registry:
HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMapsGalaxy
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com
HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMapsGalaxy
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com
HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

Do You Need Help with Your Device?

Our Team of Experts May Help

Troubleshoot.Tech Experts are There for You!

Replace damaged files

Restore performance

Free disk space

Remove Malware

Protects WEB browser

Remove Viruses

Stop PC freezing

GET HELP

Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

A Quick Guide to Fixing Error Mswrd632.wpc

Mswrd632.wpc - What is it?

Mswrd632.wpc is a Microsoft Office Word error message. This error message is often displayed in the following format:

‘Word cannot start the converter mswrd632.wpc’

The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.

Solution

Error Causes

Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:

Issues with Microsoft Word application
MSwrd632.wpc file corrupted
Changes in the registry configuration settings
Issues with security updates

Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code. This happens because the new security features that you have installed in the updated version blocks old files from being accessed.

Further Information and Manual Repair

If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files. Try the methods listed below to repair error Mswrd632.wpc on your system:

Method 1: Copy the MSwrd632.wpc file From Another Computer

The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer. You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv. However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.

Method 2: Unregister the Text Converter

This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.

First, go to the start menu and select RUN.
Type REGEDIT and press the OK button.
Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on

HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS) HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)

Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.

This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.

Method 3 - Download Restoro to Resolve Registry issues

If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro. This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds. Click here and download Restoro to resolve the MSwrd632.wpc error now!

How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

Hardware incompatibility
A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link.

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Disable Speech Recognition feature in Windows

Speech Recognition is a technology used to control computers using voice commands. Through this feature, you can say commands that your computer will respond to, and aside from that, you can also dictate text to your computer which eliminates the need to type words in any word processing program or text editor. All in all, the Speech Recognition feature allows you to communicate with your computer and improves your computer’s ability to understand your own voice better as well as improve its diction accuracy. However, before you can improve its accuracy, you need to “train the feature” first. And if so far you are not satisfied with its performance, you actually have the option to disable it. So in this post, you will be guided on how you can disable the Speech Recognition feature in Windows 10 v1809.

To disable Speech Recognition on your computer, follow the steps below.

Step 1: Go to Settings > Ease of Access. Step 2: From there, go to Speech. Step 3: Now switch off the toggle button for Speech Recognition to disable this feature. On the other hand, you can also disable the Online Speech Recognition feature if you really don’t want to have anything to do with it. You have two options to do that – you can either do it using Settings or using the Registry Editor.

Disable Online Speech Recognition feature via Settings:

Click on the Start button and select Settings.
Next, go to the Privacy section and click on the Speech option located at the right pane.
Then switch the toggle button off to turn off the Online Speech Recognition feature.

Note: Speech services exist on your computer and even in the cloud since Microsoft collects essential information from these services in order to enhance user experience and if you want to stop this, you have to turn off the “Getting to know you” option under the “Inking and typing Personalization” section.

Disable Online Speech Recognition feature via Registry Editor:

Before you proceed, you need to create a System Restore Point first.

Tap the Win + R keys to open the Run dialog box.
Then type “Regedit” in the field and hit Enter to open the Registry Editor.
Next, navigate to the following registry path:

HKEY_CURRENT_USERSoftwareMicrosoftSpeech_OneCoreSettingsOnlineSpeechPrivacy

After that, check the default value of the “HasAccepted” key located in the right pane. As you can see its value is set to “1” which means that the Speech Recognition feature is enabled. And so to change it, you have to set “0” as its new value to permanently disable the feature.
Just double click on the key and change the value from “1” to “0”. Keep in mind that even if you are using a 64-bit Windows 10 computer, you still have to create a 32-bit DWORD value.
After that, restart your computer to apply the changes made.

How To Fix Error 504

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program. It also slows down your PC performance.

Solution

Error Causes

Error 504 can be triggered by many causes such as:

Incompatibility between 2 software programs
Malicious software
Missing DLL files
Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update. In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!

A required device isn’t connected

If you are currently facing the “A required device isn’t connected or cannot be accessed” error with codes 0xc0000185, 0xc0000225, 0xc0000001, 0xc00000f, and 0xc000000e on your Windows 10 computer, worry not for this post will help you resolve this problem. All these error codes point out the same thing – your computer needs to be repaired. Some of these error codes are related to the “winload.efi” file which means that you are using the UEFI system. This file also loads up important drivers in order to start the Windows Kernel. And if you got a remark from any of these error codes indicating that there is a hardware failure or that the driver configuration is incorrect, then you must physically check if the wires are connected properly. This kind of error occurs mostly when your computer wasn’t able to locate the system files that are needed to boot up your computer. Thus, the only way to fix this problem is to correct the boot record. It is recommended that you utilize the “/RebuildBCD” option in order to rebuild the BCD files. To do so, follow these steps:

You can start by booting into the installation environment for Windows 10 from an installation media.
After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
- bootrec /FixMbr
- bootrec /FixBoot
- bootrec /ScanOS
- bootrec /RebuildBcd
Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

On the other hand, if rebuilding the BCD using the /RebuildBCD option didn’t help, you can try a crude way to rebuild the boot record from scratch. You can do that by following the given steps below which will export and delete/backup the BCD available in the system.

Go to the Advanced Recovery Mode.
From there, go to Command Prompt and execute the commands given below and make sure to enter them one after the other.
- bcdedit /export C:BCD_Backup
- c:
- cd boot
- attrib bcd -s -h –r
- ren c:bootbcd bcd.old
- bootrec /RebuildBcd

If it still didn’t help, then troubleshoot the problem further with the help of the following instructions.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:

First, boot your computer into Windows 10.
Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
After that, go to the BIOS of your computer.
Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
Select the UEFI Firmware Settings which will take you to the BIOS.
From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Run System File Checker

You could also run a System File Checker or SFC scan. All you have to do is select Command Prompt from the Advanced Options. Once you’ve opened Command Prompt, type the “sfc /scannow” command and tap Enter to execute it.

Option 3 – Disable the Early Launch Anti-Malware Protection

You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
After that, it will restart your computer to Startup Settings.
Now ensure that the 8^th option is labeled as “Disable early launch anti-malware protection.
Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.

Option 4 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 5 – Try to reset the BIOS or the UEFI Settings

If updating the BIOS didn’t help in fixing the error, you can try to reset the BIOS instead.

Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.

Option 6 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

How to Fix ntdll.dll crash Error on Windows

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

Open Command Prompt as admin from the WinX menu.
Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
- exe /u ntdll.dll
- exe ntdll.dll
You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:

Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth

Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

First, you need to get the new DLL file from another computer with preferably the same file version number.
After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
- x86: This PC > C:WindowsSystem32
- x64: This PC > C:WindowsSysWOW64
Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
Now type the “regsvr32 ntdll.dll” command and hit Enter.
Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

Tap the Win + I keys to open Update & Security.
Then click on the Windows Security option and open Windows Defender Security Center.
Next, click on Virus & threat protection > Run a new advanced scan.
Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Computer gets stuck on Preparing to configure

If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post. During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours. There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

Boot your computer into the Advanced Startup Options screen.
From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
Now select Troubleshoot > Advanced Options > Command Prompt.
After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.

Tap the Win + R keys to open the Run dialog box.
Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

You need to first create an installation media which has the dame version of the operating system installed in your computer.
After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
Wait until the repair is completed and then shut down your computer
Now once your computer has restarted, check if it can now boot properly.

Personalize Windows 11 Start menu

Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.

Personalize list of recently added apps, opened items, folders

The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:

Open Windows Settings by pressing WINDOWS + I
Click on personalization in the sidebar
Click on START and go through the options
Turn OFF switch beside recently accessed files
Additionally, you can also change which folders appear on the Start menu.

Remove apps or change app order on the Start Menu

To remove application not to be shown in the Start menu at all follow this simple guide:

Right-click on app
Choose unpin
To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
To drag and rearrange apps, simply click on them and drag them to the new place.

Change the Start Menu location

When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.

Press WINDOWS + I to open the settings app
Click on Personalization
Look for taskbar behaviors
Inside taskbar behaviors look for Taskbar alignment
Change alignment to left

Change the Start Menu color

In order to change the color of the Start Menu follow the next steps:

Open Settings app
Go to personalization settings
Go to Colors
Switch to custom
Under accent color pick a color you like or make your custom one.

Cortana is Not Connecting to the Internet

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
Then go to the File tab and select “Run new task”.
After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
Restart your PC.
After your computer boots, launch Cortana again and check.

Reddit released the application in MS store

Reddit is one of the most popular websites in the world and how Microsoft is opening doors to everyone in its new store Reddit took a logical step and made a Progressive web application and placed it in it. Being a Progressive web app makes it more familiar and feels like a home experience using it for a lot of Reddit users. Reddit itself has a large community and active topics discussions all the time about anything. Bringing it to Windows as an application is, in my opinion, a great move since as an application it is independent, more light-weighted, and offering some other advantages specifically tied to being a standalone windows application. Everyone familiar with and using the Reddit website will feel right at home in this app and you can start using it right away.

1 2 3 … 171 Next »

Completely Remove MapsGalaxy Malware Removal Tutorial

About Browser Hijackers

How to know if your internet browser has been hijacked

Exactly how they infect computer systems

How to fix a browser hijack

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Get rid of viruses in Safe Mode

Utilize an alternate web browser to download the anti-malware application

Install and run anti-virus from your flash drive

Features and Benefits of SafeBytes Anti-Malware

Technical Details and Manual Removal (Advanced Users)

Do You Need Help with Your Device?

Share this article:

You might also like

Mswrd632.wpc - What is it?

Solution

Error Causes

Further Information and Manual Repair

Method 1: Copy the MSwrd632.wpc file From Another Computer

Method 2: Unregister the Text Converter

Method 3 - Download Restoro to Resolve Registry issues

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Solution

Error Causes

Further Information and Manual Repair

Method 1 – Check The Cause of The BSOD Error

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

Method 3 – Disable/Disconnect From Hardware

Method 4 – Other Troubleshooting Steps

Method 5 – Use A Trusted Automated Tool

To disable Speech Recognition on your computer, follow the steps below.

Disable Online Speech Recognition feature via Settings:

Disable Online Speech Recognition feature via Registry Editor:

Error 504 - What is it?

Solution

Error Causes

Further Information and Manual Repair

1. Get the latest updates for Windows and for the program showing the error

2. Scan For Malicious Software

3. Scan for Registry Issues

Option 1 – Disable the Secure Boot in the BIOS

Option 2 – Run System File Checker

Option 3 – Disable the Early Launch Anti-Malware Protection

Option 4 – Try to run Automatic Startup Repair

Option 5 – Try to reset the BIOS or the UEFI Settings

Option 6 – Try to physically check the hardware

Option 1 – Try to re-register the ntdll.dll file

Option 2 – Disable problematic Internet Explorer add-ons

Option 3 – Try running the DISM tool

Option 4 – Try to run the Program Compatibility Troubleshooter

Option 5 – Try to replace the DLL file with a trusted source

Option 6 – Try scanning your computer using Windows Defender

Option 1 – Perform System Restore

Option 2 – Boot your computer in Safe Mode

Option 3 – Try to repair your corrupted profile via Registry

Option 4 – Try to use installation media to boot and repair your computer

Personalize list of recently added apps, opened items, folders

Remove apps or change app order on the Start Menu

Change the Start Menu location

Change the Start Menu color

Option 1 – Restart or reset your modem or router

Option 2 – Restart Cortana

Option 3 – Try to remove Proxy

Option 4 – Open another app that uses a Microsoft account

Option 5 – Verify your Microsoft account

Option 6 – Reset Cortana settings