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10 Worst Computer Viruses in history

Computers viruses, worms, ransomware, etc. are kinds of malicious software that no user should take lightly. On several occasions, we have touched upon security steps that each user should take in order to protect its identity and data. Sadly sometimes even when all precautions are taken some malware can still slip through and wreak havoc. Today we are looking at some of the worst or the best, depending on your view that has indeed wreaked plenty of havoc.

viruses10 worst computer viruses in history

In the list of the 10 most famous computer viruses below, we show the costs, dates, reach, and other key facts. First a note about terms: we use the words “virus” and “worm” interchangeably because most readers search for them that way. But there’s a subtle difference that we explain after the list.

1. Mydoom – $38 billion

The worst computer virus outbreak in history, Mydoom caused estimated damage of $38 billion in 2004, but its inflation-adjusted cost is actually $52.2 billion. Also known as Novarg, this malware is technically a “worm,” spread by mass emailing. At one point, the Mydoom virus was responsible for 25% of all emails sent.
Mydoom scraped addresses from infected machines, then sent copies of itself to those addresses. It also roped those infected machines into a web of computers called a botnet that performed distributed denial of service (DDoS) attacks. These attacks were intended to shut down a target website or server.

Mydoom is still around today, generating 1% of all phishing emails. That’s no small feat considering the 3.4 billion phishing emails sent each day. By that figure, Mydoom has taken on a life of its own, infecting enough poorly-protected machines to send 1.2 billion copies of itself per year, 16 years after its creation.
Though a $250,000 reward was offered, the developer of this dangerous computer worm was never caught.
Wondering what makes the world’s most secure computers so safe? See the Tech@Work guide: Upgrade to the World's Most Secure and Manageable PC

2. Sobig – $30 billion

The 2003 Sobig computer virus is actually another worm. It is second only to the Mydoom virus in its scope. The $30 billion figure is a worldwide total, including Canada, the U.K., the U.S., mainland Europe, and Asia. Several versions of the worm were released in quick succession, named Sobig.A through Sobig.F, with Sobig.F being the most damaging.
This cybercriminal program masqueraded as legitimate computer software attached to emails. It disrupted ticketing at Air Canada and interfered with countless other businesses. Despite its widespread damage, the creator of the successful bug was never caught.

3. Klez – $19.8 billion

Klez is a close third on the list of the worst computer viruses ever created. With nearly $20 billion in estimated damages, it infected about 7.2% of all computers in 2001, or 7 million PCs. The Klez worm sent fake emails, spoofed recognized senders and, among other things, attempted to deactivate other viruses.
As with other viruses and worms, Klez was released in several variants. It infected files, copied itself, and spread throughout each victim’s network. It hung around for years, with each version more destructive than the last.
Windows has come a long way since most of the computer viruses on this list hit the web. Thankfully, built-in protection with Microsoft Defender is always on the watch.

4. ILOVEYOU – $15 billion

The year 2000’s ILOVEYOU virus worked by sending a bogus “love letter” that looked like a harmless text file. Like Mydoom, this attacker sent copies of itself to every email address in the infected machine’s contact list. Shortly after its May 4 release, it had spread to more than 10 million PCs.
The virus was created by a college student in the Philippines named Onel de Guzman. Lacking funds, he wrote the virus to steal passwords so he could log into online services he wanted to use for free. He reportedly had no idea how far his creation would spread. This virus is also known as Loveletter.
Need to up your remote work security game before there’s another entry on the list of most deadly computer viruses? See our guide: How to Work Remotely and Securely

5. WannaCry – $4 billion

The 2017 WannaCry computer virus is ransomware, a virus that takes over your computer (or cloud files) and holds them hostage. The WannaCry ransomware ripped through computers in 150 countries, causing massive productivity losses as businesses, hospitals, and government organizations that didn’t pay were forced to rebuild systems from scratch.
The malware raged like wildfire through 200,000 computers worldwide. It stopped when a 22-year-old security researcher in the U.K. found a way to turn it off. Computers with out-of-date operating systems were hit especially hard. That’s why security experts always recommend updating your systems frequently.

Ransomware strikes again

In September 2020, one of the potentially largest computer virus attacks in medical history hit Universal Health Services. The U.S. hospital chain, which has more than 400 locations, was reportedly struck by damaging ransomware. The attack forced the cancellation of surgeries and made healthcare workers switch to paper records.

6. Zeus – $3 billion

The Zeus computer virus is an online theft tool that hit the web in 2007. A whitepaper by Unisys three years later estimated that it was behind 44% of all banking malware attacks. By then, it had breached 88% of all Fortune 500 companies, 2,500 organizations total, and 76,000 computers in 196 countries.
The Zeus botnet was a group of programs that worked together to take over machines for a remote “bot master.” It originated in Eastern Europe and was used to transfer money to secret bank accounts. More than 100 members of the crime ring behind the virus, mostly in the U.S., were arrested in 2010. It’s not as prominent today, but some of the virus’ source code lives on in newer botnet viruses and worms.

Zeus caused documented damage of $100 million. But the real cost in terms of lost productivity, removal, and undocumented theft is undoubtedly much higher. A $3 billion estimate, adjusted for inflation, puts this virus at a cost of $3.7 billion in today’s dollars.

7. Code Red – $2.4 billion

First observed in 2001, the Code Red computer virus was yet another worm that penetrated 975,000 hosts. It displayed the words “Hacked by Chinese!” across infected web pages, and it ran entirely in each machine’s memory. In most cases it left no trace in hard drives or other storage.
Financial costs are pegged at $2.4 billion. The virus attacked websites of infected computers and delivered a distributed denial of service (DDoS) attack on the U.S. White House’s website, www.whitehouse.gov. In fact, the White House had to change its IP address to defend against Cod Red.
Can your printer get a virus? See our cool infographic: The State of Printer Security

8. Slammer – $1.2 billion

The SQL Slammer worm cost an estimated $750 million across 200,000 computer users in 2003. This computer virus randomly selected IP addresses, exploiting vulnerabilities and sending itself on to other machines. It used these victim machines to launch a DDoS attack on several internet hosts, significantly slowing internet traffic.
The Slammer worm hit banks in the U.S. and Canada especially hard, taking ATMs offline in many locations. Customers of Toronto’s Imperial Bank of Commerce found themselves unable to access funds. The attack reared its ugly head again in 2016, launching from IP addresses in Ukraine, China, and Mexico.

9. CryptoLocker – $665 million

Thankfully, ransomware attacks like the 2013 CryptoLocker virus have dipped since their 2017 peak. This malware attacked upwards of 250,000 machines by encrypting their files. It displayed a red ransom note informing users that “your important files encryption produced on this computer.” A payment window accompanied the note.
The virus’ creators used a worm called the Gameover Zeus botnet to make and send copies of the CryptoLocker virus. According to a report by security firm Sophos, the average ransomware attack costs a business $133,000. If we estimate that CryptoLocker hit 5,000 companies, that would put its total cost at $665 million.
Where will cybersecurity go next? See our guide: The Future of Cybersecurity

10. Sasser – $500 million

The Sasser worm was written by a 17-year-old German computer science student named Sven Jaschan. He was arrested at the age of 18 in 2004 after a $250,000 bounty was posted for the computer virus’ creator. A friend of Jaschan’s tipped authorities that the youth had penned not only the Sasser worm but also the damaging Netsky.AC attack.
Jaschan was given a suspended sentence after it was found he was a minor when he wrote the malware. The Sasser worm crashed millions of PCs, and though some reports put damages at $18 billion, the relatively low infection rate suggests a more likely cost of $500 million.
Other notable viruses

The top 10 worst computer viruses above are just the ugly tip of a gargantuan digital iceberg. With a million new malware programs popping up every 3 years, we may miss the forest for a few outstanding trees. Here are just a few more viruses that have wreaked havoc over the years:

Mimail: This worm tried to harvest data from infected machines to launch a string of DDoS attacks, but was relatively easy to remove.

Yaha: Yet another worm with several variants, thought to be the result of a cyber-war between Pakistan and India.

Swen: Written in C++, the Swen computer worm disguised itself to look like a 2003 OS update. Its financial cost has been pegged at $10.4 billion, but not reliably.

Storm Worm: This worm showed up in 2007 and attacked millions of computers with an email about approaching bad weather.

Tanatos/Bugbear: A 2002 keylogger virus that targeted financial institutions and spread to 150 countries.

Sircam: A computer worm from 2001 that used counterfeit emails with the subject line, “I send you this file in order to have your advice.”

Explorezip: This worm used fake emails to spread to every machine on thousands of local networks.

Melissa: The most dangerous computer virus in 1999, Melissa sent copies of itself that looked like NSFW pics. The U.S. FBI estimated cleanup and repair costs at $80 million.

Flashback: A Mac-only virus, Flashback infected over 600,000 Macs in 2012 and even infected Apple’s home base in Cupertino, Calif. In 2020, there’s now more malware on Macs than on PCs.

Conficker: This 2009 virus still infects many legacy systems and could do significant damage if it ever activates.

Stuxnet: This worm is reported to have destroyed Iranian nuclear centrifuges by sending damaging instructions.

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Windows Search not searching the entire PC
There are times when the Windows Search results do not include what you want to search. However, if you are trying to search for something that’s located on your desktop and Libraries, they would appear right away on the search results. Actually, the issue is not with the search but with the list of files and folders that Windows can index. If you encounter this issue, read on as this post will guide you on how to fix it. The Windows 10 operating system, ever since Windows v1903 was released, offers two kinds of searches – the classic and the enhanced search. You may have to add more folders to the classic search or use the enhanced mode to resolve the issue. In other words, to fix the problem with the Start Menu Search, you can try to enable the Enhanced Mode or add folders to the Class Search or remove the excluded folders, as well as run the Search and Indexing troubleshooter. For more information, refer to each one of the options provided below.

Option 1 – Try to enable the Enhanced Mode

To fix the problem, you have to enable the Enhanced Mode search and configure the folders you want to be indexed. How? Follow these steps:
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Option 2 – Try to add folders to the Class Search

If you don’t want to enable the Enhanced search mode, then you might want to add folders that are important to you. All you have to do is configure the Search Indexing Options by following these steps:
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Option 3 – Try removing the excluded folders

If you have already enabled the Enhanced mode but your files still don’t appear, then you might want to check out the excluded folder list.
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Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for the Windows Start Search are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.
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Switch to private profile in Windows 10

Locate the Wi-Fi icon in your system tray and click on it. Click on properties on your WI-FI network to open the network menu. Inside the menu in the Network profile section enable the Private option.

Your changes will be automatically saved.

Switch profile to private in Windows 11

Find the WI-FI icon in the system tray and right-click on it, then choose Network and Internet Settings. Network & Internet page with open, find your network name at the top and select properties.

On the WI-FI page, in the Network Profile Type section choose Private. As in Windows 10, your changes will be automatically charged, and you can start using them immediately.

Another way around

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What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:
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How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.
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Google Chrome

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Option 1 – Try to check if the USB is accessible on your PC

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Option 2 – Try to connect a different USB device

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Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK

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Option 5 – Try checking if the USB is set as the primary drive

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    Ask someone what they think was the biggest internet revolution of the 21st century and they'll probably say it was YouTube. And with good reason – the user-generated video-blogging site has changed the online landscape forever. It lets anyone, however well known they are (or not), whatever the quality of their content and wherever they hail from, upload their weird and wonderful videos for anyone around the world to watch at their convenience. The beauty of YouTube is that in the blink of an eye it's taken the broadcasting power from the bigwigs and placed it right in our hands. OK, so it might not have stopped people wanting to watch a high-quality, professionally made production in their living room TVs, but it's an insight into how TV might be produced in the future. After all, with YouTube you don't need a big budget or indeed any budget at all to produce your own TV series and establish a massive following. While the free portion of YouTube will always remain the most popular (the latest statistic says that a whopping eight years' worth of content is uploaded each and every day to the site), but if you're looking for quality content, YouTube TV is also an excellent option worth considering.
  6. HBO Max

    HBO Max is a new streaming service built on top of an old one. The next evolution of HBO Go and HBO Now, it takes the basis of HBO's content – which includes many phenomenal shows, like The Sopranos, Game of Thrones, Barry, The Leftovers, and Succession – and adds a heap more content to make it into more of a Netflix competitor. That's why a lot of the original fare we're seeing on the service so far is a bit broader in targeting different audiences, with Anna Kendrick's Love Life kicking us off, and Kaley Cuoco's dark comedy The Flight Attendant also feeling a little different to the usual heavy HBO dramas. You'll find original movies on the service, as well as series previously available on the DC Universe app, like Titans and Harley Quinn. There's a big archive of existing shows to enjoy on there, too, like The Fresh Prince of Bel-Air, South Park, and Rick and Morty. The content channels on HBO Max are great, with Studio Ghibli, Adult Swim, and Cartoon Network among those in the mix.
  7. Sling TV

    Sling TV is a kind of cure-all for the cord-cutting generation, something that we knew we needed but no company stepped up to make. That said, it's everything cable's not. It's affordable. It's no-obligation. And there are absolutely zero sales reps trying to stop you from canceling your contract. Best of all, you won't have to give up some of the perks cable provided in the last few years like the ability to pause live TV or watch something that aired up to 72 hours ago.
  8. Crunchyroll

    Crunchyroll is the best streaming service any anime, manga, or East-Asian cinema fan in your life has always wanted and never knew about. Founded by Berkeley graduates back in 2006, Crunchyroll started as a bootleg website of sorts where users uploaded their favorite shows without the permission of the original owners. Not the humblest of beginnings. But now it's an essential offering for anime fans. While you won't find genre staples like Dragon Ball Z, Digimon or Pokémon around, most of the site's 200-plus series are available to watch for free in SD
  9. Apple TV Plus

    Apple's newest streaming service has money bags and talent on its side. Launching back in 2019 with The Morning Show, an expensive drama starring Jennifer Aniston, Reese Witherspoon and Steve Carrell, as well as See with Jason Momoa, Apple is flexing its muscles to get the best talent. Unfortunately, it doesn't have a deep content library, which is what the platform would need to be the best streaming service in 2021
  10. Peacock

    NBC Universal's attempt to enter the streaming market is buoyed by one big benefit: it's free to sign up and use, with an ad-supported tier letting you enjoy a healthy helping of its content for absolutely nothing. That said, a lot of the better stuff is behind a paywall – $4.99 per month if you want to access all of it with ads, and $9.99 if you want to enjoy without ads.
  11. Twitch

    For a certain crowd, Twitch (formerly known as Justin.tv) is about the best invention since sliced bread. Essentially it's a live-streaming platform that focuses primarily on videogames where you can find everything from world tournament coverage to someone muddling their way through that indie darling you had your eye on buying. It's not traditional by any means, but you'll find plenty to see and do on Twitch. Best of all the app is free on almost any platform you can think of: iOS, Android, Xbox One, PS4, Chromecast, Amazon Fire TV … you name it, it probably has a Twitch app.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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How to Fix Error Code 0xC004C003 When Installing Windows 10

What is Error Code 0xC004C003?

Error code 0xC004C003 has to do with activating Windows 10 after a clean install. This problem has been a frequent nuisance to users trying to update from Windows 7 or 8.1 following the invite path they got from Microsoft.

Solution

Restoro box imageError Causes

There are several problems that may have caused error code 0xC004C003. The most common of them are:
  • The product key entered was invalid, and cannot be used to activate the new OS.
  • The user followed the proper installation procedure, but the Windows update servers were too busy to handle the activation at that moment.
  • The free upgrade invitation was followed but after the reinstallation, the copy of Windows 10 was still not activated.
  • The user tried to perform a full clean install of Windows 10 instead of upgrading from Windows to Windows 10

Further Information and Manual Repair

A lot of solving error code 0xC004C003 has to do with the method in which the user has tried to update the system. If one decided to try and update the program before being invited to do so by the update manager, he must wait. Unfortunately, if one chooses to do it on his own and download a clean install, he was never given a product code to authenticate the process. There are two options to address error code 0xC004C003 — either restore to the previous Windows Operating System or call Microsoft (or visit their Website) and purchase a product key. The Windows update servers are very busy. There are lots of Microsoft users around the world, and the servers are doing their best to get to each and every one of the users as fast as possible, but they can only move at a certain speed. Your best bet is to sit back and wait a while. But what if you were invited, and properly downloaded Windows 10, then decided to do a clean install? It is advised that one do not try to enter Windows 7 or 8.1 serial code as this will not work. However, unlike the problem above, these users will NOT need to purchase a product key. According to Microsoft Support Staff, the installation servers are also very jammed because of the high numbers of installations going on right now. No matter what posts you may read, the key IS genuine, and it is NOT blocked, broken, or invalid. To check if Windows has been properly activated, open the Command Window. Make sure you are logged into an administrator profile; otherwise this check will not work. Type in “slmgr.vbs/ato” and click Enter and then wait. While waiting, the command will check on the status of the activation. Windows Script Host will open and show whether or not it is activated. A lot of users have reported that the activation did not work for the first few times. However they later reported after some more attempts, no issue was found in the way the operating system updated and that the activation process went smoothly. This is most likely due to the overload on the Windows Update servers, so bear with Microsoft. Users have reported that when trying to correct error code 0xC004C003, they have followed the upgrade path and then been told by Microsoft that the key was invalid and they had to purchase a new one. If the upgrade path provided by Windows 7 and Windows 8.1 is correctly followed then there is nothing to worry about Just wait a while and try it again. If there are prolonged issues, speak with a technician by visiting the Microsoft website and contacting the help center by calling the number provided. Give them all relevant information and they will be sure to help accordingly. The best solution to fix error code 0xC004C003 is to wait. In essence, the user will be waiting to reenter the same product key. According to Microsoft, and many user posts found online, it is recommended to wait a while and then try to activate again. This seemed to be an answer to most users' problems, and seem to work just fine. If the problem persists, take it to a windows repair technician to have it sorted out. If that does not work, use a powerful automated tool to fix the problem.
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Fix We couldn’t install some updates
If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

  • Open the Services Manager.
  • From there, make sure that you set the following services and Startup types:
    • Background Intelligent Transfer Service: Manual
    • Cryptographic Service: Automatic
    • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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