Software review series: Freeplane

As you know, Airplane mode is the one that gets devices in such a state where all the wireless connections are turned off. However, recently, there are some reports from users claiming that the Airplane Mode turns on by itself in their Windows 10 computers. This kind of problem could be due to an error with the Network driver, third-party applications, and many other factors. Other users also reported that the Airplane Mode automatically flickers, while some stated that they aren’t able to toggle the option for Airplane mode. There are several options you can try to resolve this problem. You can try to configure the Power Management settings for the driver or run the Network troubleshooter. You could also roll back, reinstall or update the Network driver, as well as troubleshoot the problem in a Clean Boot State. For more details, follow each one of the given options below.

Option 1 – Try configuring the Power Management settings for the driver

The first thing you can do to fix the problem is to try configuring the Power Management settings for the driver. How? Refer to these steps:

• Tap the Win + X keys to open the WinX menu and from there, select the Device Manager to open it.
• Next, expand the Network adapters and select the entry for your Wi-Fi hardware.
• After that, right-click on it and select Properties.
• From there, go to the Power Management tab and uncheck the “Allow the computer to turn off this device to save power” option.
• Once done, restart your computer and see if it has fixed the problem.

Option 2 – Try to run the Network troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 3 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 4 – Try to reset the Network Adapter

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try putting your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are causing the Airplane Mode to behave in a strange way. So, to isolate this possibility, you need to boot your computer in a Clean Boot State be using these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to observe if the Airplane mode is now back to normal or not.

MovieGoat is a browser extension that allegedly lets you search for your favorite videos using its simple search engine. From the author:

Search for your favorite movies online, stay updated with the latest news and trends, and keep an eye on what’s up and coming in the world of cinema.

Simply type goat+ SpaceTab + query at the chrome search bar.

MovieGoat hijacks your browser, replacing your default search engine, displaying sponsored videos when you use its search and will display pop-up ads during your browsing experience. This extension has been detected as a Browser Hijacker by several anti-virus scanners and is not recommended to keep on your computer, especially because it serves no other purpose than to display pop-up ads and negatively impact your browsing experience.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your internet browser configuration settings are modified to make it carry out things you never intend. There are numerous reasons why you may have an internet browser hijack; however commercial, advertising, and marketing are definitely the primary reasons for their creation. Usually, hijackers are made for the benefit of cyber hackers usually through income generation from forced ad clicks and site visits. Most people assume that these types of websites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it’s important to categorize them under privacy risks. Some browser hijackers are designed to make particular modifications beyond the web browsers, like altering entries on the system registry and permitting other types of malware to further damage your PC.

How you can recognize a browser hijack

When your browser is hijacked, the following could happen: your homepage has been reset to some unfamiliar webpage; you find yourself regularly directed to some other site than the one you meant; The default search page of web browser is altered; you are finding new toolbars you have never witnessed before; you’ll notice random pop-ups start showing regularly; websites load very slowly and sometimes incomplete; Inability to navigate to particular websites, particularly anti-malware as well as other computer security software websites.

How it infects your computer

Browser hijackers can get into a computer in some way or other, for example via downloads, file sharing, and email too. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also come bundled up with some freeware which you unwittingly download and install the browser hijack, compromising your computer security. A good example of some infamous browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can bring about severe privacy problems and even identity theft, affect your browsing experience by taking control over outbound traffic, substantially slows down your computer by consuming lots of resources, and cause system instability also.

Removal

One thing you could try to eliminate a browser hijacker is to locate the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. If it is, uninstall it. But, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it could come back again and again. On top of that, manual removal demands you to carry out several time-consuming and complicated procedures which are very hard to complete for new computer users.

What you can do if Virus Prevents You From Downloading Or Installing Antivirus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your personal information to erasing files on your computer. Some malware is created to restrict or block things that you want to do on your PC. It may not allow you to download anything from the net or it will prevent you from accessing a few or all of the internet sites, particularly the antivirus sites. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few solutions you can attempt to get around with this particular obstacle.

Boot your computer in Safe Mode

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you boot your computer or laptop in Safe Mode. Here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have internet access once again. Now, obtain the malware removal program you want by using the internet browser. To install the software, follow the directions in the installation wizard. 4) Following installation, do a complete scan and allow the program to remove the threats it detects.

Use an alternate web browser to download security software

Malicious code could exploit vulnerabilities in a particular browser and block access to all antivirus software websites. If you are not able to download the anti-virus software program using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from a USB drive

Here’s yet another solution which is utilizing a portable USB antivirus software package that can check your computer for viruses without the need for installation. Follow these steps to use a USB flash drive to clean your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Insert the USB drive into the clean computer. 3) Double-click the exe file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the on-screen instructions to complete the installation. 5) Disconnect the flash drive. You can now utilize this portable anti-malware on the affected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a paid or free software. A few are good ones, some are ok types, and some are simply just bogus anti-malware applications that can damage your personal computer themselves! You need to pick one that is efficient, practical, and has a strong reputation for its malware protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a trusted software that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, including browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes possesses a plethora of amazing features that can help you protect your PC from malware attack and damage. Here are a few of the best ones: Most effective AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding within your computer system effectively. Active Protection: Malware programs trying to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. It will constantly monitor your laptop or computer for hacker activity and also gives users advanced firewall protection. Web Protection: SafeBytes checks and provides a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. High-Speed Malware Scanning Engine: This tool has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Lowest CPU and Memory Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: For any technical queries or product support, you can get 24/7 expert assistance through chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MovieGoat without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MovieGoat

Windows uses 2 types of keys for its activation, KMS or MAK. These keys should work without any issues since they are elevated with higher permissions but in some cases, they are by accident run without their proper permission, and then we have access denied error or error 0x80070005 To resolve this issue please first check if not by any chance your antivirus or firewall is preventing slmgr.bs file to access the right permissions, that being said if the previous solution is not working note that you have to be an administrator of the system or have administrator privileges. As an administrator, you will have to use Software Licencing Management Tool or short SLMGR.VBS, a VBS file in Windows used for its activation purposes. As an administrator, open Command prompt with admin permissions and then run slmgr.vbs This will make sure that activation goes through, make sure to use proper options like:

/ipk <ProductKey> or /ato [<Activation ID>]

Interesting information has come out from Microsoft, Windows 11 dark theme will include a different sound theme from its standard light one. When in dark mode on Windows 11, the system sounds generally become softer, and they echo a bit, creating a more soothing experience that matches the overall look and feel of the dark mode. Flipping back to light mode brings the system sounds back to their normal level. However, even though the light model has slightly louder sounds than the dark mode, Microsoft has taken great care to make sure the audio is more soothing, according to a report from CNBC. The designers of Windows 11 took inspiration from an approach called calm technology. Microsoft’s Christian Koehn and Diego Baca wrote about calm technology in a post on Medium. In it, they said, “Windows 11 facilitates this through foundational experiences that feel familiar, soften formerly intimidating UI, and increase emotional connection.” According to a Microsoft spokesperson in a statement to CNBC, “The new sounds have a much rounder wavelength, making them softer so that they can still alert/notify you, but without being overwhelming.”

One of the worst Blue Screen of Death errors you can encounter is the UNMOUNTABLE_BOOT_VOLUME BSOD on Windows 10. In this BSOD error, your computer won’t be able to properly boot. Meaning to say, even if you want to reinstall Windows, you won’t be able to back up your important files. Thus, it wouldn’t be really feasible to fix the system files, and besides, reinstalling Windows 10 would take a lot of time, not to mention resources. The UNMOUNTABLE BOOT VOLUME error is the kind of BSOD error that occurs if Windows is not able to access the volume that contains the boot files. Resolving this BSOD error won’t be easy but you will surely manage by following the suggestions laid out below but before you go on, make sure to create a System Restore Point.

Option 1 – Try checking the hardware

If you got the UNMOUNTABLE BOOT VOLUME BSOD error while trying to update your computer to a higher version of Windows, then you need to check if you have the compatible drivers for the disk controller as well as re-check the drive cabling and make sure that it is properly configured. And if you’re reusing either ATA-100 or ATA-66 drivers, ensure that you have an 80-connector cable and not the standard 40-connector IDE cable.

Option 2 – Try using Automatic Repair

You might also want to use Automatic Repair in fixing the BSOD error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try fixing the Master Boot Record or MBR

The MBR or Master Boot Record is the location and is where the architecture of the operating system is installed. Thus, if either the location or the architecture has tampered with, it can cause lots of BSOD errors like the UNMOUNTABLE BOOT VOLUME error.

• Boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options.
• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

bootrec /fixboot

• After entering the command, wait until the process is completed and then restart your computer to apply the changes made successfully.

Option 4 – Run the CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you fix the UNMOUNTABLE BOOT VOLUME error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then reboot your PC.

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Error Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

• NX feature is not enabled
• You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.

2. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.

3. But, if you can’t find it you need to install the patch manually.

4. Go to Windows Update then click the “Check for Updates” button.

5. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1

6. Download the right patch. You may need to reboot your system once it’s done.

7. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.

2. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).

3. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.

4. Once you’re in the NX settings, make sure that it’s enabled.

5. Exit the BIOS and SAVE your changes.

6. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.

2. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn

3. Execute the command. You will need to reboot your computer once this is done.

4. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Google's Pixel smartphone is one if not the best Android smartphone on the market. It regularly gets updates and Google is really trying to keep it as a top choice for Android smartphone users. One of the new things that Google has released for its smartphone series is a new emergency dialer.

With an emergency dialer, you will be able to quickly access local contact information for police, fire, and medical services. This dialer is able to contact before mentioned services even when the phone is locked and when you are traveling.

The idea is to quickly access the default emergency number no matter in which country you are currently in, service will find the appropriate number and set it as default so if you need it there is no delay in searching for the appropriate number and dialing it.

Once the service is enabled on the device you can swipe up and tap Emergency call without unlocking your phone or you can press and hold the power button for five seconds and tap Emergency.

If you have a Pixel smartphone go to the Google support page and follow instructions on how to enable this service. It costs nothing and it could potentially even save your life.

One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it. One of the problems you can get while using the DISM tool is the following error:

“The scratch directory size might be insufficient to perform this operation”

This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below. Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt. Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”. Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:

mkdir C:Scratch

Note: The command you just entered will create a directory inside the root of the C: partition named Scratch. Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:

/ScratchDir:C:Scratch

 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.

Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

• Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
• From the list of devices, select “Network Adapters”
• Usually on the top of the list is the Wireless Network Adapter
• Right-click the Wireless Network Adapter and select the option to “Uninstall device”
• You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
• After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

• First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
• From the list of devices, select “Network Adapters”
• Right-click the Wireless Network Adapter from the drop-down menu and select properties
• Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
• After, try to re-establish the connection to see if the steps have worked.

In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.

USB devices are one of the commonly used devices every day – from plugging mobile devices for charging using pen drives, you are making use of USB drives. However, there are times when you might encounter an error message saying, “Unknown USB Device” as you plug your USB device on your Windows 10 computer. So if you encounter this kind of error message followed by either of the following explanations, read on as this post will give you a couple of suggestions you can check out to resolve the issue.

• Device Descriptor Request Failed
• Port reset failed
• The device failed enumeration
• Set address failed
• Error code 43

You can fix this error using several ways. You can try changing the Power Options, update or roll back the USB drivers, turn off Fast Startup, or run the USB troubleshooter. Follow the options given below for more details.

Option 1 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now look for the USB Settings option and expand it.
• Then set the USB selective suspend setting to “Disabled” for both scenarios: On Battery and Plugged in.
• After that, click on OK and restart your computer to apply the changes made.

Option 2 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try turning off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterwards, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.