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Fix Origin Not Loading in Windows 10

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty.

Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

  1. Delete the cache

    Close origin client completely
    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %ProgramData%/Origin and press ENTER
    Go into the Origin folder
    Delete all files and folders except the LocalContent folder
    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %AppData% and press ENTER
    Delete the Origin folder
    In the address bar click on AppData
    Go into the local folder
    Delete Origin folder
    Reboot your PC

  2. Clear the temporary files

    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %AppData% and press ENTER
    Go into the roaming folder
    Delete Origin folder
    Go to the AppData folder and delete the Origin folder from there also
    Reboot system

  3. Try Windows built-in tools to check compatibility

    Locate where Origin is installed and right-click on the executable file
    Click on properties
    Go to the compatibility tab
    Click on Run the compatibility troubleshooter and follow on-screen instructions

  4. Update Origin

    Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

  5. Add origin as an exception to antivirus and firewall

    Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

  6. Reinstall Origin

    If everything else fails, reinstall the Origin client

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Switch over to an alternate internet browser

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Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.
Files: %PROGRAMFILES%\MyWebFace_5aEI\Installr.binaEZSETP.dll %PROGRAMFILES%\MyWebFace_5aEI\Installr.bin\NP5aEISb.dll Search and Delete: 5aauxstb.dll 5abar.dll 5abarsvc.exe 5abrmon.exe 5abrstub.dll 5adatact.dll 5adlghk.dll 5adyn.dll 5afeedmg.dll 5ahighin.exe 5ahkstub.dll 5ahtmlmu.dll 5ahttpct.dll 5aidle.dll 5aieovr.dll 5aimpipe.exe 5amedint.exe 5amlbtn.dll 5amsg.dll 5aPlugin.dll 5aradio.dll 5aregfft.dll 5areghk.dll 5aregiet.dll 5ascript.dll 5askin.dll 5asknlcr.dll 5askplay.exe 5aSrcAs.dll 5aSrchMn.exe 5atpinst.dll 5auabtn.dll CREXT.DLL CrExtP5a.exe NP5aStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL Folders: C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensionsaffxtbr@MyWebFace_5a.com C:\Documents and Settings\username\Application Data\MyWebFace_5a C:\Program Files\MyWebFace_5a Registry: Key HKLM\SOFTWARE\MyWebFace_5a Key HKLM\SOFTWARE\MozillaPlugins\@MyWebFace_5a.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebFace_5abar Uninstall Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\b1df253a-9e7a-480d-b6a5-7a435b520dbb Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\14d02517-c8be-4735-a344-3c8366c77aa0 Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncher Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ScriptButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SettingsPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.RadioSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.Radio Key HKLM\SOFTWARE\Classes\MyWebFace_5a.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.MultipleButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLPanel Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLMenu Key HKLM\SOFTWARE\Classes\MyWebFace_5a.FeedManager Key HKLM\SOFTWARE\Classes\MyWebFace_5a.DynamicBarButton Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace_5a Browser Plugin Loader Data: 5aPlugin.dll Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Search Scope Monitor Data: 5abrmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Data: MyWebFace.dll
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Option 3 – Make sure that all memory modules have the same type

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As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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