Ways to speed up your Computer

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Windows and S keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows and S keys simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:/windows/SoftwareDistribution/softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users we recommend using a third-party registry cleaner/tools, many of which can be found online.

As of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.

Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.

• Open the Windows Explorer and then enable the show hidden files option.
• After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
• Then right-click on it and select the “Open with” option and choose the Notepad app.
• After opening the file, look for “IpPrioritizeRemote” from the long list.
• Once you found it, set its value from “1” to “0”.
• After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:

• Open PowerShell with administrator privileges.
• Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
• After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue. When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:

“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error” Or: “Windows failed to install the update with error 0x800F0922”

This issue might be caused by two possible reasons such as:

1. VPN issues
2. Not enough space on the System Reserved partition

To resolve the problem, here are some tips that might help:

Option 1 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 2 – Try to free up space in the System Reserved partition

The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Files.exe Error - What is it?

To understand what Files.exe Error code is, it is first important for you to know what EXE stands for, and EXE files function. EXE is the abbreviation for Executable. It is a file extension for an executable file format. This file contains a program that is a particular file type capable of being executed or run as a program. The Windows Operating System contains literally thousands of executable files. Every program that you have installed on your PC runs because the .exe application files execute the tasks. Files.exe are also used by websites that are not entirely static to display properly. There are thousands and thousands of exe files on your PC that are supported by millions of Dynamic Link Library (DLL) files. It is advisable to run executable files from publishers you trust because these files can potentially change your computer settings and harm your PC. The files Exe error code occurs when you are unable to open and run executable files. The error message is often displayed in either of the following formats:

• ‘Access Deny’, ‘Runtime error ‘
• Windows cannot find FileName.exe
• Windows cannot find FileName.exe. This program is needed for opening files of type "ProgramName".
• Windows cannot find ProgramName. Make sure you typed the name correctly

Solution

Error Causes

The files Exe error code can be triggered due to multiple causes:

• Corrupt registry
• Viral infection- This changes the default configuration for running exe files
• Missing files
• Invalid registry entries

If this error occurs on your PC, it is advisable to fix it immediately to ensure your desired programs run smoothly. Also, if not fixed timely it can lead to serious PC damages like system failure, registry corruption and also put you at risk of privacy errors if the cause of this error is viral infection and spyware.

Further Information and Manual Repair

To resolve the files.exe error on your PC, try the solutions given below:

Clean and Restore the Registry Manually

If the files.exe error occurs on your system due to registry corruption, then to resolve it you need to clean it and restore it back. You can do this manually and automatically. The manual way is slightly time-consuming and tricky. If you are not a computer programmer and don’t have sound technical expertise, then you may find the manual procedure of cleaning the registry complex. However, we’ll be discussing both methods one by one. The registry is the main database of the PC. It saves all the files on your system including both important and unnecessary files and obsolete files like bad keys, invalid registry entries, temporary files, cookies, internet history, and junk files. It is important to delete these files from the registry because they take up a lot of disk space and also damage and corrupt the registry. And when this happens, you start experiencing file.exe errors. To clean and repair the registry manually, here’s what you should do:- First, go to the start menu and then click run.

• Now type ‘command.com’ and press enter.
• After this, type the following commands: “cd” press enter then “cd windows” press enter.
• Type copy ‘regedit.exe regedit.com” and press enter again.
• After that type ‘start regedit.com” and press enter. Now navigate to and select the key: HKEY_CLASSES_ROOTexefileshellopencommand.
• Once you select the key, in the right pane double click the default value.
• Delete the current value data and simply insert “%1”%*.
• Close the Regedit (registry editor) utility. Now try running your desired program; it is most likely to resolve the error if it occurred due to registry corruption.

Clean & Restore Registry Automatically with Restoro

To clean and restore the registry automatically in seconds, run a deep Registry system scan using Restoro. This is a powerful registry cleaner deployed with intuitive algorithms that scan for all types of registry issues on the system. It wipes out all the unnecessary files in seconds, clearing up the cluttered disk, and also simultaneously repairs and restores the registry. In just a few simple clicks the error is resolved.

Run an Antivirus

If the files.exe error code is triggered by viral infection and spyware, then to resolve it install and run an antivirus. However, once you install an antivirus, your PC speed may slow down dramatically. This is often compromise users have to make to keep viral infection and malware away from their systems. But you don’t have to make this compromise if you download Restoro. This tool is more than just a powerful registry cleaner. It is embedded with multiple utilities that help remove practically all types of PC-related issues. These utilities include antivirus and a system optimizer. The antivirus utility scans and removes all malicious software on your system and while the system optimizer module boosts your system’s speed. Total System Care is safe, multi-functional, and efficient software. It is compatible with all Windows versions. To resolve files.exe error on your PC, click here to download Restoro NOW!

In Installing or upgrading your Windows 10, there really is no guarantee that everything will go smoothly as there are times you encounter errors like the “ We couldn’t install Windows 10, 0x8007002C - 0x400D ” error message among other Windows update/upgrade errors. When you encounter this particular error message you will the following message on your screen:

 “We’ve set your PC back to the way it was right before you started installing Windows 10. 0x8007002C-0x400D The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation”

This kind of Windows upgrade error indicates that some of the files needed for the installation are locked out for some reason and that Windows was not able to migrate them to a new version. It could be that your computer does not have sufficient space for those files. Thus, no matter how many times you try to upgrade your computer, you always end up going back to the previous version of Windows. To fix the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error, here are some suggestions that might help:

Option 1 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Perform a Disk Cleanup to free up disk space

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error instead so you need to perform a Disk Cleanup in order to fix the problem.

• In the Cortana Search box, type “disk cleanup” and click on the related search result.
• Then select the disk you want to clean and click OK.
• Wait for the process to be completed and then restart your PC and try to install the Windows upgrade again.

Option 3 – Get rid of any file protection software

The Windows setup migrates the folder from one version to another during the upgrade. However, if some of your folders, if not all, are protected using some file protection software, then Windows won’t succeed in moving the folder and you will encounter this Windows upgrade error instead. Thus, you need to unlock all those protected files or better yet uninstall the file protection software after you remove the locked files. After that, try installing the upgrade again.

Option 4 – Rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak

• After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
• Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the DISM tool

As mentioned, the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error might also be caused by corrupted files in the computer. Thus, you can try using the DISM tool to repair them. Running the DISM tool can repair the Windows System Image and Windows Component Store in Windows 10.

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve this particular Windows upgrade error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 7 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error.

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Error Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

• Error on external devices such as printer or mouse.
• Having outdated display/video drivers that normally result in black screen when OS is updated.

If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142. 

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

• Minimum of 1 gigahertz (GHz) Processor
• Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
• You need at least 16 GB of free hard disk space
• A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
• 800 x 600 display
• A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

1. Hit Repair your computer at the Install Now screen.
2. Press Advanced Options
3. When you’re in the Advanced Options find Troubleshoot and click it.
4. Proceed to pressing Startup Repair
5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

1. Go to Install Now screen
2. Hit Repair your computer button
3. Go to Advanced Options
4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

1. Hit Windows Key + X then press the Device Manager
2. Expand the Display Adapters option
3. Right-click the listed Display Adapter and press on properties
4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

1. Simply unplug all of the external devices you currently use
2. Restart your computer
3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
2. Hit the “Change settings that are currently unavailable.”
3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”

intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.

1. Update driver Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
2. Use automated application Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.