Logo

Fix Windows Cannot Find a System Image

If you have encountered the “Windows Cannot Find a System Image on This Computer” error while you are trying to restore a system image, then read on as this post will guide you in resolving this problem.

A system image is basically a backup of your whole data in the system. For instance, it can be the backup data of your hard disk or the whole hard disk itself, or one of the volumes. This is really useful in some cases like when you are not able to get back into your system for some reason or when your system has been corrupted. In such cases, you can utilize this feature and get going safe and sound. However, not all things go the way as expected like when you make a system image of a drive for instance, or use that backup to restore data and you suddenly encounter the “Windows Cannot Find a System Image on This Computer” error. This kind of error occurs due to a number of reasons but worry not for your data is safe and you can fix this error easily.

This error is most likely triggered by changing the name of the “WindowsImageBackup” folder. Renaming this folder will certainly be an issue since it is the one that stores all your data. Aside from renaming the WindowsImageBackup folder, renaming the sub-folders can also cause this error which means that renaming the sub-folders of the WindowsImageBackup folder can trigger the error.

To fix this error, here are some suggestions that might help:

Option 1 – Try putting the WindowsImageBackup folder in the Root directory

Windows will have issues finding the WindowsImageBackup folder if it isn’t in the root directory of the drive so if it is not there, the “Windows Cannot Find a System Image on This Computer” error will pop up. When a folder is in a root directory, it means that it shouldn’t be stored within a folder but in the main directory instead.  Thus, you need to put the WindowsImageBackup folder in the root directory to fix the error.

Option 2 – Don’t add any sub-folders in the WindowsImageBackup folder

Another cause of the error is when you add sub-folders in the WindowsImage Backup folder. Adding any sub-folders in this folder will only trigger the error so you should leave the folder as it is and you must not make any modifications to it. So if you have added sub-folders in it, make sure to remove them right away.

Option 3 – Make sure that there is one system image per USB drive

The error can also appear if you’ve stored multiple images inside a single USB drive as it could confuse Windows and will trigger the “Windows Cannot Find a System Image on This Computer” error. Note that storing system images of different volumes of your hard disk in a single USB will prevent you from restoring your data.

Option 4 – Try renaming the System Image folder

If you’ve just changed the name of the System Image folder after you store it on a USB stick or other external device, then it’s no wonder why you’re getting the “Windows Cannot Find a System Image on This Computer” error. Windows search for the default name, “WindowsImage Backup” folder when restoring your data so if it is not able to find it, it throws up this error instead. To fix the error, you need to change the folder back to its default name which is “WindowsImageBackup”.

Option 5 – Check the WindowsImageBackup sub-folders

As mentioned earlier, renaming sub-folders in the WindowsImageBackup folder can trigger the error so if you have renamed sub-folders in this folder, you need to change them back to their default names so that you can restore your data peacefully.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Windows 10 Update and Shutdown/Restart is not working
Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.
  • On the right side of the Taskbar, right-click on any open spot.
  • Then click on Task Manager.
  • Next, scroll down until you see Windows Explorer.
  • After that, right-click on it and select Restart.
  • If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.
  • Go to Settings and click on Update and Security.
  • From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
  • After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:
  • Go to Control Panel > Power Options.
  • From there, select the “Choose what the power buttons do” option from the left side.
  • Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

  • Tap the Win + R keys to open the Run dialog box.
  • Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
  • You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.
Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:
  • In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
  • After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
  • Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Read More
How to remove BIOS password
BIOS is software that is running in a chip located on your motherboard, you can enter BIOS usually by hitting DEL once the computer is turned ON but this sometimes varies and it depends solely on the motherboard manufacturer. Inside BIOS you can configure your computer components and set up some other important things including passwords for BIOS itself or for the entire system. Password itself is meant to protect access to BIOS from other non-technical users or to prevent access to the system from other people if for example computer is in one household and you would like to be the only one having access to it. However, passwords can be forgotten, and sometimes you can even purchase a second-hand computer with a password on it. In this guide, we will lead you through ways on how to remove your BIOS password so you can regain access to your BIOS settings.
  1. Use Manufacturers master password

    Most motherboard manufacturers have built-in a couple of master passwords for BIOS access. If your motherboard has one you can easily find it on the manufacturer's website. Use the master password and remove other passwords inside BIOS, save and exit.
  2. Remove CMOS battery

    If you could not find the manufacturer's master password or your motherboard model does not have one remove the CMOS battery to reset BIOS. Note that this method will reset the whole BIOS not only the password. Open on side of your computer casing and locate the round battery on it, do not worry, there is only one battery so you can not make mistake. Remove the battery and leave it outside for around 20 to 30 minutes then place it back as it was, CMOS is reset now and you can access BIOS.
  3. Reset BIOS via jumper

    If you want to remove only the password and do not touch other BIOS setting you can locate the BIOS password reset jumper. How the location of this jumper and position is different from the motherboard to motherboard we can not cover them all here and it is advisable to read the manual or find information on the official manufacturer's website.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Removal guide for Movie Mode Potentially Unwanted Program

MovieMode is a Potentially Unwanted Program developed by GenTechnologies Apps that allegedly ads a “Lights Off” function to video streaming websites like Youtube. This feature allows a user to dim the entire background around the video, allowing for better video focus. Although this sounds interesting and useful, upon further inspection it was discovered that this program does not work with modern browsers.

While installed, MovieMode may modify your browser settings, changing your home page, displaying additional ads, and other suspicious behavior. From the Terms Of Use: “Applications may be automatically enabled on your web browsers following installation. Applications or advertisements may require changing your web browser’s default home page, default page, or set of pages on startup, default search provider, and other browser settings. So that Applications can function most efficiently and with the least annoyance, Applications may modify or disable certain web browser or operating system features including, but limited to load time alerts, accelerator features, and Content Security Policy functionality. Applications may also include features to notify you when you are launching an application or visiting a web domain that may interfere with your installed Applications. “

About Potentially Unwanted Applications

What is a Potentially Unwanted Program (PUP)?

Have you ever detected an unwanted program running on your computer and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUPs in short, usually tag along as a software bundle when downloading the program and could cause significant problems for users. From the technical perspective, a PUP is not true “malware”. A basic difference between PUP and malware is distribution. Malware is normally dropped via vulnerability exploitation while PUP gets installed with the consent of the end-user, who knowingly or unintentionally approves the PUP installation on their computer system. On the other hand, it is obvious that PUPs are still bad news for computer users as they could be quite dangerous to the computer in lots of ways.

How do unwanted programs impact you?

Unwanted programs can be found in many forms. Typically, they will be found in adware bundlers that are known to use aggressive and deceptive advertising. Most bundlers install numerous adware applications from various vendors, each of which has its own EULA policy. Safebytes Anti-malware completely eradicates this threat and safeguards your PC against unwanted programs or malware infection. Additionally, most free software programs these days include a few unwanted add-ons; in many instances an internet browser toolbar or browser modification like a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars may also manipulate search results, track your browsing activities, decrease your web browser’s overall performance, and slow down your web connection to a crawl. They could seem innocent but PUPs are sometimes spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that may hide inside. Most PUPs don’t have any significant value or advantages. As soon as they are installed, they could waste your valuable system resources and also drastically slow down computer performance. Many of these programs are harmful to computer systems and put your private information and perhaps your identity at stake.

The best ways to stop PUPs

• Always study the license agreement and privacy statement. Don’t agree unless you understand exactly what you’re agreeing to. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never ever click Next, Next, Next blindly. • Use an ad blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These kinds of programs can establish a wall between your computer and online criminals. • Avoid adding freeware software you simply won’t utilize. Avoid downloading and installing browser extensions and applications you aren’t familiar with. • Always download applications from the original site. The majority of PUPs find their way to your computer is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware could cause all sorts of damage after they invade your computer, from stealing your private details to deleting files on your PC. Some malware goes to great lengths to prevent you from downloading or installing anything on your computer system, especially antivirus software programs. If you’re reading this, you probably have infected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few fixes you can attempt to get around with this particular problem.

Download the software in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Just bare minimum required applications and services are loaded whenever you boot your computer or laptop into Safe Mode. You will need to do the following to get rid of malware in Safe mode. 1) At power on/start-up, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have internet access again. Now, utilize your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, do a complete scan and let the program get rid of the threats it detects.

Obtain the anti-malware program using an alternate browser

Some malware only targets certain internet browsers. If this is your situation, utilize another web browser as it might circumvent the malware. If you are not able to download the security software using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you must switch to an alternate internet browser such as Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for eliminating viruses

Another option is to create a portable anti-malware program on your USB stick. Follow these steps to use a thumb drive to clean your infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Pick a USB flash drive as the location when the wizard asks you exactly where you want to install the software. Follow activation instructions. 5) Disconnect the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus software EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

Are you looking to download the best anti-malware software for your system? There are plenty of applications in the market that comes in paid and free versions for Microsoft Windows systems. Some of them are good, some are ok types, and some will ruin your computer themselves! While looking for antimalware software, pick one which gives dependable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes carries a really good reputation for excellent service, and customers are happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for users of all levels of IT literacy. With its most advanced virus detection and repair technology, this software protects your personal computer against infections caused by various kinds of malware and similar threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes has outstanding features when compared to other anti-malware programs. Here are some of the features you might like in SafeBytes Anti-Malware. Real-time Protection: SafeBytes gives complete and real-time security for your personal machine. It’ll monitor your computer for suspicious activity regularly and safeguards your computer from illegal access. Most Reliable AntiMalware Protection: Built on a greatly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove several obstinate malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus software will miss. Safe Browsing: Safebytes assigns all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes provides total protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. Premium Support: You can get 24/7 technical assistance to quickly resolve any concern with your security application. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and can identify and remove any potential threats. Malware problems can become a thing of the past once you put this application to use. If you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and like to get rid of Movie Mode manually, you could possibly accomplish this by going to the Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. You may even want to reset your browser settings, and also clear your web browser cache and cookies. To ensure the complete removal, manually check your hard drive and computer registry for all of the following and remove or reset the values as needed. Having said that, editing the Windows registry is often a hard task that only advanced computer users and professionals should attempt to fix it. Moreover, some malware keeps replicating which makes it difficult to get rid of. It is advisable that you carry out the removal process in Safe Mode.
Files: C:\ProgramData\MovieMode\MovieMode.exe C:\ProgramData\MovieMode\MovieModeService.exe C:\ProgramData\MovieMode\Uninstall.exe C:\Users\All Users\MovieMode\MovieMode.exe C:\Users\All Users\MovieMode\MovieModeService.exe C:\Users\All Users\MovieMode\Uninstall.exe C:\ProgramData\MovieMode C:\Users\All Users\MovieMode
Read More
Fix Windows Update Error 0x8000FFFF
If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
  • After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
  • Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
  • Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Toggle to turn Bluetooth On or Off is missing
Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.
Read More
How to Fix Error 1321 on Your PC

Error 1321 - What is it?

Error 1321 is a Windows PC error. This occurs when you try to install a Microsoft Office suite or program on your PC. The set-up program stops responding and the error message is displayed on the computer screen in the following format:
‘Error 1321. Setup cannot modify the file file_name. Verify that the file exists in your system and that you have sufficient permissions to update it.’
When this error occurs you cannot roll back the installation of the Office Suite or use the Add/Remove program option to remove the installed program.

Solution

Restoro box imageError Causes

Common causes of the occurrence of error 1321 are:
  • Encrypt contents to secure data settings are enabled on the folder in which you are trying to install the Office suite/ program.
  • PC infected by viruses
  • Bad Registry Entries

Further Information and Manual Repair

The good news is that this error code is not fatal and besides it is also easy to resolve. Here are some easy do it yourself methods for you to repair this error on your system in a few minutes:

Method 1: Disable Encrypt Contents to Secure Data

To resolve this error code, make sure the encrypted contents to secure data settings are not enabled. To do so, simply right-click the folder in which you want to install the MS Office Suite or program. Now click properties and then the General tab. Now go to the Advanced option. In the Advanced Attributes dialog box, make sure that the Encrypt contents to secure data check box under Compress or Encrypt Attributes is disabled. If it is not then un-check to disable.

Method 2: Remove Viruses

Viral infection can also trigger error 1321. If this is the reason, then simply install and run a powerful antivirus on your system. An antivirus detects all types of malicious viruses such as malware, adware, spyware, and Trojans. Remove them to resolve the issue.

Method 3: Download Restoro.

If the issue is related to bad registry entries, then it is advisable to download Restoro on your PC. This is a user-friendly and powerful PC Fixer deployed with a registry cleaner. The registry cleaner scans your entire PC and wipes away all the bad entries cluttering and damaging the registry in seconds. Click here to download Restoro and resolve error code 1321 today.
Read More
How To Fix the D3dx9_43.dll Error Code

D3dx9_43.dll – What is it?

D3dx9_43.dll is a type of dynamic link library. This is one of the many files contained in the DirectX software collection which is used to load and run most of the Windows PC based games and advanced graphics programs. D3dx9_43.dll error message is displayed when any one of the Microsoft games fails to load. The error message is displayed in either of the following formats:
“D3dx9_43.DLL Not Found" "The file d3dx9_43.dll is missing" "File d3dx9_43.dll not found" "D3dx9_43.dll not found. Reinstalling might help fix this."

Solution

Restoro box imageError Causes

D3dx9_43.dll error may occur due to multiple reasons. These include:
  • D3dx9_43.dll files get corrupt or damaged
  • Missing Microsoft DirectX file
  • Viruses and malware on your system
  • Driver issues
  • Registry overloaded with invalid entries
If the D3dx9_43.dll error is not fixed timely, it not only causes you a great deal of inconvenience as it hampers your ability to play Microsoft games but since the underlying causes of the error are critical, it can result in serious PC damages like system failure, system crash, and data loss. Therefore to avoid it, it is advisable to resolve the error code immediately.

Further Information and Manual Repair

Though this is a critical PC error but the good thing is that it is easy to resolve. To fix it, you don’t always have to pay hundreds of dollars to a professional technician or be technically sound. Here are some of the best ways to repair and resolve D3dx9_43.dll error on your system:

Check the Recycle Bin

If you get the error message "The file d3dx9_43.dll is missing" then the best method to resolve this error from your system is to check your recycle bin. The Microsoft Direct X file could be there especially if you recently uninstalled a gaming program. Here’s why: dll files are shared by multiple programs. So, it is possible that the program you deleted from your PC also shared the same file to load and run. And because of this reason, the file also got removed from your PC when you uninstalled that particular program. Therefore, check your recycle bin. If you find the d3dx9_43.dll in there, restore it and try running the desired Microsoft game again. See if it works.

Re-Download DirectX

Nonetheless, if you can’t relocate it, try installing the latest version of DirectX on your system. This can be done by downloading the DirectX End-User Runtimes Web Installer on your system from the official Microsoft website.

Update Your Drivers

If the error is related to video card driver, then it is advisable to update the driver. By updating the driver for your video card you can fix the D3dx9_43.dll error instantly.

Repair the Registry

Other reasons for the D3dx9_43.dll error could be corrupt and damaged dll files. It triggers registry issues and sometimes even malware infections. DLL files often get corrupt when the registry overloads with too many files these include mostly unnecessary and obsolete files like junk files, cookies, temporary internet history, invalid and bad registry entries. As the clutter and overload the registry, the important files like dynamic link libraries get damaged. Here cleaning and restoring of the registry is the best way to resolve the error pop-ups like D3dx9_43.dll. You can repair the registry manually however, it is time consuming and somewhat technical. But if you are looking for a simple and a quick fix, then download Restoro.

Try Restoro.

Restoro is a next-generation and multi-functional PC repair tool. It is embedded with a variety of PC fixing and performance-boosting utilities all in one. It includes a registry cleaner with an intuitive algorithm that detects all types of registry issues on your system and resolves them in seconds. It cleans the registry, restores the damaged D3dx9_43.dll files, and repairs the registry. Furthermore, Restoro also includes utilities like an antivirus, Active X controls and class detector. With the help of the in-built antivirus you can scan for viruses and malware infecting your system and remove them right away. It also functions as a system optimizer boosting the speed of your PC dramatically. It is safe, efficient, and compatible with all Windows versions. Click here to download Restoro, resolve the D3dx9_43.dll error, and resume enjoying Microsoft games on your PC.
Read More
Fix Libmysql.dll is Missing Error in Windows
Libmysql.dll is missing or not found error appears in Windows when the user is trying to open and run the application. In this guide, we will offer you solutions on how to fix and remove this annoying error.
  1. Check recycle bin

    Some applications or purely by accident itself libmysql.dll gets deleted. If you have not turned recycle bin off go to it and check to see if the file is by any chance there. If you find it, right-click on it, choose restore, the error will be gone.
  2. Update drivers

    Press ⊞ WINDOWS + X to open the Windows menu and click on Device manager In device manager locate device which has alert mark next to it Right-click on it and choose update driver Reboot your computer
  3. Run SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (admin) In command prompt type in sfc /scannow and press ENTER wait for the operation to complete and Reboot your system
  4. Reinstall application

    if you are getting an error only on one application or an error has started to appear after the installation of a particular application go to Windows applications, uninstall it and then install it again. There is a chance that the file has been corrupted during the installation process.
Read More
Fix Windows Error Code 0x80070017
If you suddenly encountered a Windows Error Code 0x80070017 during an Update, Installation or System Restore then it’s probably due to some missing or corrupted system files. This kind of error code can occur during an update, installation, or system restore and the only way out of it is to download the file once again and re-run the installation from the top. Before you start to troubleshoot the problem, you need to create a System Restore Point first. After you create a System Restore point, you can follow the troubleshooting options laid out below to fix the Windows Error Code 0x80070017. You just have to follow the troubleshooting option that applies to your situation and whether you got the error during an update, installation, or during System Restore. Whether you got the error 0x80070017 while updating Windows 10 or installing it or during a system restore, the first thing you must do is run the System File Checker. As pointed out early on, the Windows Error Code 0x80070017 might be caused by corrupted or missing system files so the first thing you can try is to run the System File Checker scan.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
If you have encountered Windows Error Code 0x80070017 during an Update, then here are some options you need to try:

Option 1 – Delete the files/contents in the SoftwareDistribution Folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error Code 0x80070017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you got the error code 0x80070017 during a Windows 10 installation, then it’s because of bad media or corruption in ISO. Here are some troubleshooting steps for this kind of situation:

Option a – Try to create Windows 10 ISO media again

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. Most users reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seem to create issues such as the error 0x80070017. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with the option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option b – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x80070017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically. If you got the error during System Restore then this means that the files that are being copied from the disk are not making it to the hard drive. To resolve it, here’s what you can do:

Option 1 – Run System Restore in Safe Mode

You might want to run System Restore in Safe Mode and see if it works. Just reboot your PC into Safe Mode and then run System Restore.

Option 2 – Reset Repository

  • Boot your PC into Safe Mode.
  • Then open Command Prompt as admin.
  • Next, type the “net stop winmgmt” command and hit Enter to stop the Windows Management Instrumentation Service.
  • After that, go to C:/Windows/System32/wbem. From there, rename the repository folder to “repository-old”.
  • Restart your computer.
  • After your computer has restarted, open Command Prompt as admin again and then type the “net stop winmgmt” command and hit Enter.
  • Next, type the “winmgmt /resetRepository” and hit Enter to reset Repository.
  • Restart PC and check if System Restore now works.

Option 3 – Try resetting Windows 10

To fix the error 0x80070017, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, it only resets all the system settings and files. Simply go to Settings > Recovery. From there click the Get started button under the Reset This PC section.
Read More
Fix Gah, Your tab just crashed in Firefox
If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox. The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:
  • In the address bar of Firefox, type “about: config” and hit Enter.
  • Next, look for the following configurations and set them to false.
    • tabs.remote.autostart = false
    • tabs.remote.autostart.2 = false
  • After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.
  • First, click the menu button and select Preferences.
  • Next, go to the Firefox Updates section under the General panel.
  • Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.
Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status