Logo

Fix Windows Update error code 0x80d02002

A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help.

The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

rename c:windowsSoftwareDistribution SoftwareDistribution.bak

  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Change Legacy to UEFI without reinstalling
There are some new generation motherboards for laptops and PCs that bring in support for both the Unified Extensible Firmware Interface or UEFI as well as the Basic Input Output System or BIOS. The main advantage of UEFI over the traditional BIOS is the fact that UEFI supports a hard drive that has a capacity of more than 2 terabytes. However, the disadvantage of UEFI is that it only supports the x64 Windows operating system versions and that the hard drive is supposed to use the GPT structure. So if your PC is compatible with and supports UEFI and you want to change from Legacy to UEFI, then you’ve come to the right place as this post will guide you on how you can exactly do that without having to reinstall it. There are two ways to change Legacy to UEFI. You can convert MBR to GPT using either the built-in utilities in Windows or using the Recovery Environment. Before you proceed, make sure that your computer fulfills the following prerequisites:
  • Your PC’s motherboard should support both Legacy and UEFI.
  • Your PC should be running at least the 1703 Windows 10 version or newer on an MBR partition.
Once you’ve made sure that your computer covers the aforementioned prerequisites, refer to the given options below.

Option 1 – Convert MBR to GPT via Windows built-in utilities

  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Convert MBR to GPT via the Recovery Environment

  • When the message appears on your screen while running Windows Setup, you need to tap the Shift + F10 keys to open Command Prompt.
  • Make sure to run Command Prompt as admin and then execute this command: exe /convert
  • After that, wait until the process is completed. When it’s done, you have to go to the BIOS just like in the first given option above.
  • As mentioned, you can usually find the Boot Mode under Boot > Boot Configuration. Once you’re there, set it to UEFI.
  • Now save the changes made and exit as your computer will restart.
Read More
Quick Workarounds to Repair Error 126

What Is Error 126?

Error 126 is a very commonly occurring error that is often the result of damaged system files of Windows. They usually occur during the installation of some Windows program or application. When Error 126 is generated, it terminates the installation process almost instantly. It is important to take corrective measures immediately to ensure that no such problems are encountered again in the future.

Solution

Restoro box imageError Causes

There are a variety of conditions that may trigger Error 126. These conditions are listed below as follows.
  • Corruption of the service-related DLL file
  • Missing or damage service-related DLL file
  • Corrupt, damaged, or Misconfigured system files
  • Improper hardware or application installations or uninstallations
  • Existence of viruses, malware, adware, or spyware in the system
  • Corrupt or incorrect registry entries in the system files
When any of the above-listed conditions occur, the corrupt system files will go to the improper links or missing information. Eventually, the problems with the files will keep the applications or programs from responding in the usual manner. Whatever are the reasons for error generation, it is of utmost importance that the error is removed to ensure smooth functioning of the system.

Further Information and Manual Repair

There are many different ways this error can be rectified. However, the two most effective solutions are listed below as follows.
  • This solution is for the advanced user. Turn on the system and log on to it as the Administrator. Now click on the Start button. Now click on All programs -> Accessories -> System Tools. Here you will come across the option for System Restore. Click on it. A new window will appear. Select 'restore my computer to an earlier time' point. Now clock on Next. A list of restore points will now appear in front of you. Choose the latest restore point you come across from this list and click on ‘Next’. In the next window that opens, click on ‘Next’ again. This is the confirmation window. Once the restoration finishes, restart your computer.
  • This solution is for novice users. Download an Error 126 repair utility program. Install it on your system. Now use it to scan your system for errors. Find out if there is an option to fix/repair error. When you come across it, click on it as soon as the scan is complete. Restart your computer. Your system is now free of Error 126.
Read More
Headphones are not visible in playback devices
If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Audio inputs and outputs.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

  • Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
  • Tap Enter to open the Playback devices.
  • Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
  • After that, this should help in displaying the headphones in the section of Playback devices.
  • And if they are disabled, you can just right-click them to have them enabled.
Read More
A Guide to Fixing Error 0x80004005

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:
  • The Script Blocking Feature Enabled While Using Norton Antivirus
  • Spyware
  • Viruses
  • Registry problems-Missing or corrupt registry keys
It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.
Read More
Calibrating Windows 10 display for HDR video
High Dynamic Range or HDR is a technique that’s used to create lifelike videos which have improved and better dynamic range, especially when it comes to details. And as you know, Windows 10 supports the steaming of HDR videos as long as the display supports it and it comes with the option to enable the HDR Playback for Windows 10 Video Streaming apps. However, before you can get the best viewing experience, you need to calibrate the display further for HDR video on your Windows 10 PC. Take note that even when you have the HDR Playback feature enabled on your computer, you still need a display that supports it. To make sure that your display supports this feature, you can use the DirectX Diagnostic Tool to have the display correctly wired and have the latest WDDM 2.4 drivers installed as well as set the other settings properly. Once you’ve made sure that your computer’s display really supports HDR and you’ve already enabled the HDR Playback feature, now it’s time for you to calibrate. Remember that when you calibrate the display, you should make an external monitor your primary display if you are using it for HDR and then adjust the settings to your liking. And if you are calibrating for primary display, you need to disconnect all other displays.

Follow the given steps below to calibrate the display of your PC.

  • Step 1: You need to open the Video Playback first. To do so, navigate to Settings > Apps > Video Playback.
  • Step 2: Under the Video Playback settings, uncheck the “Don’t increase display brightness when watching HDR video on battery” checkbox or plug in your PC.
  • Step 3: Next, click the “Change calibration settings for HDR video on my built-in display” link located on the right side.
  • Step 4: After that, click on the Play button located on the left side to play the video. Then move the sliders to the left or right so you can start to calibrate. Once you see that the quality of the image is to your preference, stop.
Note: Just a tip when calibrating – you just have to find the right balance between the details in the darker parts of a scene. For instance, you have Mountains in the background and buildings in the front – you need to drag the slider to the right to add more details to the snow on the mountain or drag the slider to the left to add more details to the buildings. After that, you can pause the video and exit the full-screen mode. Keep in mind that the quality of HDR depends on you as it is a personal choice. Some users might like a brighter shade while other ones want the darker shade so it really depends on your taste. If you are not satisfied with how your HDR turned out, you can just try calibrating the display again. Simply go back to the default HDR video calibration and click or tap the Reset calibration button. Another thing to remember. First, you can only see HDR content on the full screen and if you’re using a laptop, you need to make sure to watch videos when plugged in and check that the battery settings won't’ lower the brightness.
Read More
Guide to Fixing PFN_LIST_CORRUPT Blue Screen

PFN_LIST_CORRUPT Blue Screen - What is it?

PFN_LIST_CORRUPT is a blue screen of death error code. It occurs when the PFN (Page Frame Number) list becomes corrupt. The Page Frame Number is basically used by your hard drive to determine your location of each one of your files on the disk. This error may occur when starting up the program or while using it. Blue screen of death errors occurs without any warnings. The program disrupts all of a sudden and the computer screen turns blue.

Solution

Restoro box imageError Causes

PFN_LIST_CORRUPT Blue Screen error may occur due to multiple reasons. Some of the common reasons include:
  • Hardware problems
  • Device driver issues
  • Registry problems
  • Viral Infection
It is recommended to resolve the PFN_LIST_CORRUPT Blue Screen of Death error immediately without any delay virtually because this error can be quite fatal to your PC. It can pose serious threats to your system like system freeze, crash, failure, and valuable data loss. Furthermore, if the error is related to viral infection, it can expose you to privacy issues, data breaches, and cybercrime too.

Further Information and Manual Repair

This is a critical PC error but easy to resolve. You don’t need any technical expertise to fix this error on your PC. Here are some quick and easy methods to resolve PFN_LIST_CORRUPT Blue Screen error:

Method 1: Install Compatible Device Drivers

Sometimes when new hardware is added to the PC, you need to install updated versions of the device drivers to ensure there are no incompatibility issues. Incompatibility between the hardware and device drivers may generate PFN_LIST_CORRUPT Blue Screen of death error on your screen. To resolve, it is advisable to download and install the latest updated versions of the device drivers from the manufacturer’s website.

Method 2: Scan for Viruses

PFN_LIST_CORRUPT Blue Screen of Death error may occur due to viral infection too. Viruses and spyware enter your PC when you log on to unreliable websites and download programs from there or open phishing emails on your PC. These viruses corrupt and damage programs and files resulting in such errors. To fix the issue, you need to install a powerful antivirus and ensure all kinds of viruses and spyware are detected and removed from your system.

Method 3: Clean and Restore the Registry

PFN_LIST_CORRUPT Blue Screen error indicates poor PC maintenance. When you don’t clean and remove unnecessary and obsolete files like junk files, bad registry keys, cookies, internet history, temporary files, and invalid entries from the registry, the registry overloads and gets damaged. These files accumulate taking up a lot of disk space and also corrupt system files. If these files are not removed timely, it results in registry issues like a blue screen of death errors and run-time errors. To remove these files and clean the registry, you need to install a powerful registry cleaner. Whether the underlying cause for PFN_LIST_CORRUPT Blue Screen of Death error on your PC is viral infection or registry issues, to resolve the BSOD error code in seconds download Restoro. This is a cutting-edge and multi-functional PC fixer deployed with both an antivirus and a registry cleaner. Additional features include a system optimizer too. It is user-friendly and easy to operate. You can download it on all Windows versions without any hassle. It is safe and bug-free. The registry cleaner feature scans and removes all unnecessary files, cleans and repairs the registry while the antivirus utility simultaneously removes all kinds of malicious software including spyware, viruses, Trojans, and malware. Click here to download Restoro now and resolve the PFN_LIST_CORRUPT Blue Screen of Death error immediately!
Read More
Fix Error opening file for writing
If you got encounter an error message saying, “Error opening file for writing” while running a setup file to install some program on your computer, read on as this post will give you some suggestions on how you can fix it. You can encounter this error when running a setup file for installing a program like GlassWire, Notepad++, VLC, Steam, OBS, Mod Organizer, WinpCap, NSIS, FileZilla, BSPlayer, Kodi, Wireshark, rtcore64, qt5core.dll, MSI Afterburner, GWCtlSrv.exe, npf.sys, vcredist_86 and many more. And so when this error pops up while you run a setup file, refer to the steps given below which might help resolve the problem. Step 1: First, you have to make sure that there is no other installation in progress as multiple installations can most likely cause this error to show up. You can restart your computer and try to run the setup file again. Step 2: If you still got the error even after your restart your computer, click on Retry to try again and if it does nothing, click Abort to terminate the installation. After that, go to the folder where you’ve placed the setup file and then delete it. Step 3: Make sure that you have enough disk space on your computer. You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer and help you save storage space. To use Storage Sense, follow the steps below.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again. Step 4: If freeing up space didn’t help, you can just delete the setup file and download another one from the official homepage of the program. From there download the setup file and place it in a different location. After that, run the setup file once again. Step 5: Make sure that you have downloaded the correct setup file according to your operating system, i.e. x64 or x86. Step 6: Restart your computer once more and make sure that you sign in as administrator. After that, right-click on the setup file and click “Run as administrator”. If it still didn’t help, you might want to take ownership of the folder where you saved the setup file. How? Follow the steps below but before you do that, you have to create a System Restore Point first, once that’s done, proceed.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
Read More
Fix Windows Update Error 0x80240034
There are cases when you encounter some issues while updating your Windows 10 computer. One of these issues is the error 0x80240034. This particular error is a Windows Update Error that appears on the Windows Update pane every time an update fails to install. When this happens, your Windows Update will only get stuck at 1% and nothing happens afterward and eventually fails. If you click on the View Installed Update History, you will see the error code 0x80240034 for the failed updates. You will see this error each time you try to update your Windows PC. Take note that this issue doesn’t only happen to a specific version of the Windows Update but on various different Windows builds based on many users. What’s more, is that some users are also seeing a different error code when their Windows Update fails but they still end up seeing the error code 0x80240034 when they check the Windows Update history. At the time of writing, it isn’t determined yet what really causes this error but it’s most likely due to some corrupted files in the computer which is why the most common solution you can try is resetting the Windows Update cache. On the other hand, other users also resolved the issue by using the ISO and selecting the “Do not keep previous settings” option during the Windows Update so it might be something to do with transferring the previous settings through the update client. For clear instructions in fixing this issue, refer to the two options provided below.

Option 1 – Try to clear the Windows Update Cache/Distribution Folder

As mentioned earlier, a lot of users tried clearing the Windows Update cache to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Step 1: Tap the Windows key once.
  • Step 2: Next, type in “command prompt” in the Windows Start Search, and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Step 3: After opening Command Prompt, type in “net start wuauserv” and hit Enter.
  • Step 4: Then type in “rmdir %windir%SoftwareDistribution /S /Q” and hit Enter.
  • Step 5: Now type in “net start wuauserv” and hit Enter. Once it’s done, try updating your Windows PC again, it should now work just fine.

Option 2 – Update Windows via ISO file

If option 1 didn’t work for you, you can try this second option of updating your Windows 10 computer using an ISO file which means that you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the error 0x80240034. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.
  • Step 1: Click this link and then click the Download Tool Now button.
  • Step 2: Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Step 3: Now select the ISO file option in step 5.
  • Step 4: After that, you should now have an ISO file.
  • Step 5: Next, go to the location where you’ve downloaded the ISO file.
  • Step 6: Then right-click on the Windows 10 ISO file and select the Open with an option and then select File Explorer.
  • Step 7: Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either: Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.
Read More
Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Fix Error 0x80244018 when Installing Apps
If you suddenly encounter an error saying, “Something happened and this app couldn't be installed. Error Code: 0x80244018”, when trying to install apps on your Windows 10 computer, then you’ve come to the right place as this post will help you in resolving the problem. It’s not just you that’s experiencing this problem right now as several users also reported getting this error they try to apply a Windows update or download and install the application from Microsoft Store. There could are several reasons why you’re getting this error. It could be caused by a third-party application, or it could be that the update is blocked by your VPN or proxy server, or that the BITS service is disabled. In addition, the error could also be due to some glitch in the component services or it could be that the system files are corrupted. Whatever the cause is, you can fix the error by following any of the given options below.

Option 1 – Run the Windows Update Troubleshooter

Running the Windows Update Troubleshooter can help in fixing Error Code 0x80244018. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Put your PC in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 3 – Restart BITS

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 4 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting Error Code 0x80244018 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least after you’ve successfully installed the app.

Option 6 – Reset Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 7 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the Error Code 0x80244018. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 8 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Error Code 0x80244018.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status