Fix error 0x00000709 when connecting a Printer

Fix Windows Update Error 0x80240034

There are cases when you encounter some issues while updating your Windows 10 computer. One of these issues is the error 0x80240034. This particular error is a Windows Update Error that appears on the Windows Update pane every time an update fails to install. When this happens, your Windows Update will only get stuck at 1% and nothing happens afterward and eventually fails. If you click on the View Installed Update History, you will see the error code 0x80240034 for the failed updates. You will see this error each time you try to update your Windows PC. Take note that this issue doesn’t only happen to a specific version of the Windows Update but on various different Windows builds based on many users. What’s more, is that some users are also seeing a different error code when their Windows Update fails but they still end up seeing the error code 0x80240034 when they check the Windows Update history. At the time of writing, it isn’t determined yet what really causes this error but it’s most likely due to some corrupted files in the computer which is why the most common solution you can try is resetting the Windows Update cache. On the other hand, other users also resolved the issue by using the ISO and selecting the “Do not keep previous settings” option during the Windows Update so it might be something to do with transferring the previous settings through the update client. For clear instructions in fixing this issue, refer to the two options provided below.

Option 1 – Try to clear the Windows Update Cache/Distribution Folder

As mentioned earlier, a lot of users tried clearing the Windows Update cache to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

Step 1: Tap the Windows key once.
Step 2: Next, type in “command prompt” in the Windows Start Search, and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
Step 3: After opening Command Prompt, type in “net start wuauserv” and hit Enter.
Step 4: Then type in “rmdir %windir%SoftwareDistribution /S /Q” and hit Enter.
Step 5: Now type in “net start wuauserv” and hit Enter. Once it’s done, try updating your Windows PC again, it should now work just fine.

Option 2 – Update Windows via ISO file

If option 1 didn’t work for you, you can try this second option of updating your Windows 10 computer using an ISO file which means that you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the error 0x80240034. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

Step 1: Click this link and then click the Download Tool Now button.
Step 2: Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
Step 3: Now select the ISO file option in step 5.
Step 4: After that, you should now have an ISO file.
Step 5: Next, go to the location where you’ve downloaded the ISO file.
Step 6: Then right-click on the Windows 10 ISO file and select the Open with an option and then select File Explorer.
Step 7: Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either: Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Disabling File Grouping in Explorer in Windows

Browsing your files on a computer seamlessly is made possible by the File Explorer in Windows 10 as it provides users with a great sense of customization for both listing and performing operations on a file. You have the option to arrange the folders and files being browsed by their name, type, date, size, and so on. Moreover, files that share a common attribute can be also be grouped accordingly using the grouping feature. However, there are times when instead of helping, it causes some problems for some users. This is why in this post, you will be guided on how you can disable the File Grouping feature in the File Explorer in Windows 10. There are two methods you need to consider in disabling the File Grouping feature in Windows 10. First, you can disable it for only one folder or you can disable it for all the folders on your computer. For more details, follow the instructions given below.

Option 1 – Disable File Grouping in only one folder

This first option is relatively straightforward and simple which will work if you only want to disable File Grouping in one folder.

First, open File Explorer, and go to the folder you want to disable File Grouping.
Next, right-click anywhere on that folder.
And then select Group by > None. This will disable File Grouping for only that particular folder.

Option 2 – Disable File Grouping in all the folders

If you wish to disable File Grouping in all the folders on your computer, then you need to follow this option. If you have already tried the first one, then continue with the given steps below.

Tap the Alt + V key combination.
Then tap the Alt + Y keys and then tap Alt + O keys.
After that, navigate to the View tab, and under the Folder views section, select Apply to Folders.
Now click on the Apply and OK buttons to save the changes made. This will disable File Grouping in all the folders listed in the File Explorer.

Fix Windows Update Error 0x8000FFFF

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

Right-click on the start button and click on Command Prompt (administrator).
Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

Tap the Win + R keys to open the Run dialog box.
Next, type “services.msc” in the field and hit Enter or click OK to open Services.
From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

After making the bootable drive, you need to plug it into your computer and then reboot.
Next, tap the F10 or Esc key to open the boot options.
Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Fix Microsoft Word Stopped Working in Windows

Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

Update MS Word
Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.
Check the file
Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.
Run Word in safe mode and disable add-ins
Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error
Repair Word installation
Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish
Reinstall MS office
If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.

Install Windows 11 on any computer officially

Microsoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.

How to Repair Windows 10 Error 8024001F

Error Code 8024001F – What is it?

During the Microsoft Windows 10 upgrade, certain users have experienced an issue with error code 8024001F. Users should note that this error is also known as Windows Update 8024001F and 0x8024001F. This error code is relatively common and is usually caused by a faulty internet connection. Thanks to this common reasoning, the error is generally fixed easily, and users are able to restart their Microsoft Windows 10 upgrade. Common symptoms include:

A dialog box appears with the Error Code 8024001F when attempting to upgrade to Microsoft Windows 10.
Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Error Causes

With only three issues causing error code 8024001F, it is relatively easy to determine your particular issue and then follow the steps below to rectify the situation.

Your computer is not connected to the internet.
The Windows firewall is interfering with the Microsoft Windows 10 update.
Your third-party antivirus and firewall software is interfering with the Microsoft Windows 10 update.
Your system is infected with the Conficker worm, which is preventing the Microsoft Windows 10 update from processing correctly.

Microsoft Support asks that you contact them directly for further assistance if you are able to rule out these three reasons for error code 8024001F.

Further Information and Manual Repair

Error code 8024001F is easily corrected using one of the following methods. Each of these methods should be convenient and comfortable for a basic computer user at home. If at any time you are unsure or feel you need more assistance, Microsoft Support asks that you contact them directly for more guided support.

Method 1- Access the Troubleshooter

Access the Windows Update Troubleshooter
When the dialog box pops up, click OK.
Click NEXT on the following dialog box.
Windows will then run the Troubleshooter, attempting to detect any known issues with your system.
Depending upon the results you should be able to follow the on-screen prompts which will alleviate the update issue.

Method 2- Correct your internet connections

Closeout of the error code 8024001F dialog box.
Close the Microsoft Windows 10 updater.
Attempt to access the internet through your normal browser.
** If you can successfully access the internet, then an internet connection is not the cause for this error code.
If you are unable to access the internet verify that you are plugged into your network, both at the router/wall and at your computer jack.
If you use a router, verify that all of the lights are on and active (showing an active internet connection).
Establish an internet connection if possible. If you are unable to establish an internet connection, you may need to contact your internet provider.
If you are able to reestablish an internet connection, then you should have no problem running your Microsoft Windows 10 update.

Method 3- Adjust the Windows Update settings

Log into your current version of Windows as the Administrator (enter a password if prompted).
Click the START button on your keyboard or screen.
Search for the term “admin”, press ENTER
Click the “administrative tools” option
Select the “services” file, re-enter your password.
Open the Windows Update file by right-clicking on the name.
Choose the “properties” option
Under the GENERAL tab, make sure that the “startup type:” is set to AUTOMATIC (DELAYED START)
Under the “Service Status” header, click the START button.
Click OK
Restart the Microsoft Windows 10 update.

Method 4- Scan for the Conficker Worm

Access the web address to be directed to the Microsoft Safety Scanner.
Run this free scanner provided by Microsoft to verify if the Conficker Worm is your issue.
If this worm is causing your error, Microsoft will walk you through the steps necessary to remove the worm.

Method 5- Firewall and Anti-Virus software

If you are using the Windows firewall or a third-party anti-virus and firewall software, disable these programs.
Run the Microsoft Windows 10 upgrade.
After the upgrade is complete, turn your antivirus and firewall software back on.

Users should not have a problem employing the above methods. Start with the simplest solutions first, and then work your way to the more intricate methods. In some cases, depending on why this particular error code was caused, you may have to use a powerful automated tool to have it resolved.

What to do if Google Drive Unable to Connect

As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:

In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
After that, you will see a list of apps, and here, click on the “Change Settings” button.
Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.

Tap the Ctrl + Shift + Esc keys to open the Task Manager.
Next, go to the Processes tab and click on the “View” option located at the top.
After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
Then click on the “End Task” option and close the Task Manager.
Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.

Click on the Windows key and then click on the icon for Settings.
From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
Next, click the “Add someone else to this PC” option.
After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
Type in the credentials for the new account you are creating and click on Next.
After the account is created, click on the account and then select the “Change account type” option.
Click on the drop-down menu and select the “Administrator” option and then click on OK.
Now sign out of the current account and sign in to the new one and then open Google Drive again.

Fix UTCSVC high CPU and Disk usage in Windows

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

Tap the Win + R keys to open the Run dialog box.
Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

Next, right-click on it and select Properties.
Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
After that, double-click on Data Collection and Preview Build to open its settings.
From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

Tap the Win + R keys to open the Run dialog box.
Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
Then click on Next to get started. Wait until the process is completed.

Computer makes a beeping noise when you turn it on

Recently, a few users reported that they were unable to turn on their computers for some reason and at the same time their computers Computer makes a beeping noise couple of times or continuously whenever they try to turn them on. The sounds the computers are making can be quite annoying and it also signifies that there is something wrong with them. The problem might have something to do with the hardware inside of the computer system rather than Windows 10 itself. As you know, a computer is designed to deliver audible error sounds every time some part of the hardware is not properly working. For instance, if you hear a single beep, this indicates that your GPU is having some issues and if you’re hearing two beeps, it indicates that your RAM is not working properly, whereas three beeps that repeat after a pause when you turn on your computer means that there is something wrong with the system memory. On the other hand, if your computer is beeping continuously, this means that the problem lies with the processor. To fix this issue, here are some suggestions that might help but before you proceed, make sure that you know how to manage your computer’s hardware, if not, better have some expert do it for you.

Option 1 – Try checking the RAM

One of the basic things you can do in this kind of case is to check the RAM. Prepare some screwdrivers and dig into your PC and then look for the RAM slots and ensure that they are attached firmly. There are times when moving around your computer daily can cause certain components in your computer to become loose. Worst case scenario is that the RAM might be broken so really have to replace it.

Option 2 – Try checking the graphics card

After digging into your computer, check the graphics card and give it some good cleaning. As you know, you have to remove certain components like the graphics card regularly and clean them to help increase their lifespan and avoid errors in a startup. And if it turns out that the graphics card is broken, you have to replace it with a new one to fix the problem.

Option 3 – Try checking the processor

The processor is the brain of every computer so if it ends up not working, everything else is useless. Thus, you need to check it to see if it’s firmly attached and see if it needs some cleaning of dust and other debris. After that, try turning on your computer again. If it doesn’t work, then you might have to take your system to a technician to resolve the problem for you.

Network License NotAvailable15.570.0 Autodesk

If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

The license on the License Server is invalid.
The port for Autodesk Network License Manager is blocked.
The client computer is configured with incorrect license server information.
The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:

Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

Download and install the Network License Manager for Windows:
Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
Generate a Network License File in Autodesk Account.
On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
On the Config Services tab, enter a name for the new service in the Service Name field.
Fill the following fields, using the Browse buttons:
- Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
- Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
- Path to the Debug Log file: C:\Autodesk\Network License Manager.
- If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
On the Start/Stop/Reread tab, click Start Server.
On the Server Status tab, click Perform Status Enquiry.
Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:

Apple macOS High Sierra 10.13
Apple macOS Sierra 10.12
Apple Mac OS X El Capitan 10.11

Download Autodesk Network License Manager version 11.16.2.0 for Mac
- Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
To install the Autodesk Network License Manager:
- Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
- After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
- Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
- The license server will be installed in /usr/local/flexnetserver/ directory.
Change permissions for /usr/local/flexnetserver/ directory to 777

Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:

sudo chmod -R 777 /usr/local/flexnetserver

Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.

Create /usr/local/flexnetserver/licenses directory for network license file location

sudo mkdir /usr/local/flexnetserver/licenses

Find the license server Host Name and Host ID.
Generate the Network License File in the Autodesk Account
- Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory

Note: In this article we will refer to adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.

Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:

touch debug.log

To start the Network License Server use the following command:

/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log

Note: If folder permissions for /usr/local/flexnetserver/ are set to 775, then use sudo command to start the server. For example:

sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log

To obtain license server status enquiry:

/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic

To stop the license server:

/usr/local/flexnetserver/lmutil lmdown -q -force

Alternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:

ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9

(provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:

Red Hat® Enterprise Linux® 7
Red Hat Enterprise Linux 6
SUSE Linux Enterprise 12
SUSE Linux Enterprise 11

See System Requirements for the Network License Manager

To configure the license manager use the following steps:

Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
- Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
To install the Autodesk Network License Manager run following command as root.
- tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
- rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
- The license server will be installed in /opt/flexnetserver/ directory.
Find the license server Host Name and Host ID

To obtain the license server system hostid run the following command

/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"

To obtain the license server system hostname run the following command

/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"

Generate your Network License File in Autodesk Account
- Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory. If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses

Note: in this article we will refer by adsk_license.lic your network license file name.

To start the Network License Server
- /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
To obtain license server status enquiry
- /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
To stop your license server service
- /opt/flexnetserver/lmutil lmdown -q -force
- alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
  - ps -aw | grep lmgrd
  - ps -aw | grep adskflex
  - kill -9 (provide process ids obtained by previous commands individually)
To start the license server automatically after the system reboot
- Open /etc/rc.d/rc.local script as root and enter license server start up command in it.

touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local

Make sure that all necessary ports are open:

lmgrd.exe needs ports 27000 to 27009.
adskflex.exe needs port 2080.

Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:

TCP ports 2080 (for the adskflex vendor daemon)
TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)

Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

Type regedit in the Windows Search box and hit Enter key.
Select the following registry key

[HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]

As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable

Go to Start > Control Panel > System and Security > System.
Select Advanced system settings.
On the System Properties dialog, click Environment Variables.
Under System Variables, click New.
Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.

Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too. ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic. Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

Go to Start > Control Panel > System and Security > System.
Select Advanced system settings.
On the System Properties dialog, click Environment Variables.
Under System Variables, click New.
Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
Click OK to save the setting.

Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.

ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP

If the license server is on the same machine as the Autodesk software, use localhost as the license server name. Thus, the content of flexlmrc file could look like this:

ADSKFLEX_LICENSE_FILE=@localhost

Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

Open a Terminal window
Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
Drag and drop flexlmrc.txt file from Desktop to the home folder.
To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:

mv flexlmrc.txt .flexlmrc (Mac)
mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:

Click the Start menu and type cmd.
Right-click on the Command prompt and choose "Run As Administrator."
In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
Repeat this step for each software you need to reset.

Open Registry Editor (Start > type regedit > ENTER).
Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
Run the software again.
Select Multi-user in the Let's Get Started screen.
Follow the steps to connect to your license server.

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