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ERR_SSL_VERSION_OR_CIPHER_MISMATCH

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured.

Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

  • Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
  • Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on.

If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.

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How to Fix the Blue Screen Locale ID 1033 Error Code

What is the Blue Screen Locale ID 1033 Error?

Blue screen locale id 1033 error as the name suggests, is a type of BSoD error. This error may occur during Windows startup, program load, or while the program is running. The error indicates poor PC maintenance and occurs without any warning. The error message is prompted in the following format:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.16.7 Locale ID: 1033
When the error occurs, the computer screen turns blue and the user is unable to view or access the program. It is advisable to fix the error right away, virtually because BSoD is a critical PC error, it can pose serious threats to your system.

Error Causes

The two most common causes of the occurrence of the Blue Screen Locale ID1033 error code are:
  • Registry issues
  • Viral infection

Further Information and Manual Repair

You don’t need to hire a technician or be a computer whiz to resolve Blue Screen Locale ID1033 error code. Here are some methods that you can try to resolve this error on your PC. These methods are easy to perform and result-driven.

Method 1: Perform a PC Scan by Downloading an Anti-Virus

Since this error is indicative of a viral infection, it is suggested you perform a PC scan by installing an antivirus on your system. Make sure you download an antivirus that is powerful and has the ability to scan all kinds of viruses.

Method 2: Clean and Repair the Registry

Another alternative method is to clean and repair the registry. The Registry is a component of the PC that stores all information and activities performed on the PC. This includes both important and unnecessary files like junk files, cookies, internet history, temporary files, invalid entries, bad registry keys, and more. These files not only accumulate in the registry but also damage and corrupt it thereby generating error codes like the Blue Screen Locale ID1033 error code.
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Fix Orange Screen of Death Error in Windows
The Windows 10 Orange Screen of Death, unlike Blue Screen of Errors, is quite an uncommon error where the hardware is the culprit which is mostly caused by some issues with the GPU. If you are currently facing this problem, then you’ve come to the right place as this post will guide you on what you can do to fix it. There have been reports from users that the Orange Screen of Death is caused by various reasons. Some users reported that they encountered Orange Screen of Death when they were watching a YouTube video, while some were not able to boot into their Windows 10 PCs and encountered an error instead of that either says, FAULTY_HARDWARE_CORRUPTED_PAGE or WHEA_UNCORRECTABLE_ERROR error. In addition, this error can also occur when your computer wakes up from Sleep or while using BitLocker, or while you use a second monitor. Whatever the case is, you can try updating your drivers or lower the clock speed of the GPU. You could also try to fix the DRIVER_IRQL issue in case it’s the one that triggers the error or performs Automatic Repair or uninstalls any recently installed software.

Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.
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Media Player cannot burn some of the files
If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:
“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”
As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:
  • You include a file that’s not an audio file.
  • If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)
To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:
  • Open the Windows Media Player.
  • Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
  • Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
  • In this section, you can find the following options. Make sure to disable them all.
    • Display media information from the Internet
    • Update music files by retrieving media info from the Internet
    • Download usage rights automatically when I play or sync a file
    • Automatically check if protected files need to be refreshed
    • Set clock on devices automatically
  • After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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A Quick Guide to Resolving Error 0x80070571

Error 0x80070571 - What is it?

If you are a Windows 7 user and you also have a Maxtor One Touch 4 external hard drive installed on your PC, then you may come across the error code 0x80070571. The error code is displayed in the following format:
"The disk structure is corrupt and unreadable. Error 0×80070571"

Solution

Restoro box imageError Causes

Here are some of the common causes of the error 0×80070571:
  • Changed Windows files or settings
  • Maxtor 750G driver damaged or corrupt
  • Damaged or corrupt registry keys
  • System files are missing or broken
In short, the error code 0×80070571 indicates an unhealthy system and is a surefire sign of poor PC maintenance. It is advisable to repair and resolve the error immediately especially if the underlying cause of the error is related to the registry. Such errors can expose your PC to serious threats like system failure, crashes, and valuable data loss. And retrieving data is often the hardest.

Further Information and Manual Repair

To resolve the error 0×80070571 on your system, you don’t need to be a computer programmer or hire a technician either. We have listed down the best and simplest ways to fix this error on your system. These solutions are so easy to follow and execute that it requires no technical expertise whatsoever. So, let’s get started:

Solution 1: Update The Maxtor 750G Driver

The best way to fix the error 0×80070571 on your system is to update the Maxtor 750G driver. This can be easily done by either contacting the manufacturer or downloading the updated version from Maxtor’s official website.

Solution 2: Update Windows

For the smooth running of the PC, it is crucial to keep Windows updated. Therefore, update Windows on your PC. To do this, go to the Windows Update option in the control panel. This will show your updated status. Turn it on and click on update.

Solution 3: Clean the Registry

The registry basically stores all the activities and information on your PC. This includes both important and unimportant data including the junk files, cookies, internet history, bad registry keys and invalid entries. Such files if not removed, take up a lot of disk space. It corrupts the registry and damages the system files as well. Furthermore, it also leads to disk fragmentation because of which new files are stored in fragments in different locations and this is exactly why it takes a long time to call system files. The registry damage and corruption then generates various errors on your PC and one of them is error 0×80070571. The best way to clean and restore the registry is to download Restoro. This is a highly functional and next-generation registry cleaner. It is embedded with a smart algorithm that detects and scans all registry issues and errors on your system in seconds. It removes all the unnecessary and obsolete files accumulated and cluttering your PC. Furthermore, it fixes the damaged system files and restores the registry right away. It has a sophisticated and an easy to use interface that enables users to work around it without any hassle or technical expertise. It is compatible with all Windows versions. In addition to this, this tool is also deployed with several other value-added utilities such as an antivirus, a system optimizer and Active X controls, and a class ID scanner. It is safe and efficient. Click here to download Restoro on your PC and repair error 0×80070571 today!
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Display driver nvlddmkm stopped responding
Users are reporting that randomly their screen will just go black for a second and come back. When this happens, it usually distorts any video currently on the screen; sometimes, they can resume working on the PC normally. However, when they view the event logs, they see the error message Display driver nvlddmkm stopped responding and has successfully recovered. In this article, we will address solutions to this issue and how to not have it again.
  1. Remove Aura iCUE plugin (applies to only ASUS motherboards)

    Some PC users discovered that iCue adds an Aura plugin for ASUS MOBOs. That, combined with EVGA Precision X1, was causing the error it seems – this was determined when the screen would turn off and on when opening EVGA x1 software. In this case, the issue was resolved by removing the Aura iCUE plugins.
  2. Change Power Management mode

    Right-click the battery icon on the notification area on the right of the Taskbar. Select Power Options. In the Power Options window, locate your current Power Plan. Select High performance, if that’s not your current power plan. Now, click on Change plan settings next to it. Now click on Change advanced power settings. Expand PCI Express section. Expand Link State Power Management. Now set power saving to Off for both On battery and Plugged in state. This would fix any issues caused by the low power of the video card. Click Apply > OK to save changes.
  3. Update graphics driver

    Go into device manager Expand display adapter section Right-click on adapter Click on update driver Reboot
  4. Rollback graphics driver

    Go into device manager Expand display adapter section Right-click on adapter Click on Roll back driver Reboot
  5. Uninstall and reinstall graphics card driver

    Go into device manager Expand display adapter section Right-click on adapter Click on Uninstall device Reboot
  6. Replace the graphics card

    If everything else failed, replace the graphic card
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Setting up Logitech C922 in Windows 10
Being a streamer altho popular is a very demanding call, there is a lot of technical knowledge involved and one of this knowledge is setting your web camera equipment. On the internet, you can find how to install certain devices and register them in Windows but with little to no information on how to set everything for streaming. In this article, we will try to address as many of this as we can so you can start using your camera right away.

Features of the Logitech C922 Pro Stream Webcam

In the package of your Logitech C922 Pro Stream Webcam, you should have the camera itself with a USB hookup, tripod, and user manual. Tripod, of course, is meant to stabilize the camera for recording using high zoom values so visual shaking of the picture is eliminated. The camera itself captures natural light without any distortion in full HD and if placed on top of the monitor it can accommodate the field of view to capture two people. Also when in a low-light room, autofocus will correct light and it will sharpen an image in order to compensate for lack of light. The camera also features a dual microphone for clarity of sound.

Assembling the Logitech C922 Webcam

Of course, the first thing when the camera is unpacked is to assemble it. Basically, there are two ways for the camera to be assembled:
  1. On top of monitor and
  2. On tripod
The next section will cover both assemblings

Mounting camera on the monitor:

The Logitech C922 Pro Stream Webcam can be used to capture up-close images or video from the top of any computer monitor or TV. To set up your Logitech C922 Webcam on top of a monitor or TV:
  • Completely extend the mounting stand until it reaches the top width of your monitor or TV
  • Turn the bottom piece of the mounting stand, so it matches the angle of the back of your monitor or TV
  • Place the mounting stand on top of your monitor or TV and tighten the bars until they’re flush with each surface
  • Pivot the webcam up, down, or to the sides to center the camera angle
After you have securely mounted the C922 to your monitor or TV, it’s ready to be plugged in and used with any recording application on your computer.

Mounting camera on the tripod

You can set up your Logitech C922 Pro Stream Webcam to record a 78-degree view of a room for presentations or live streams by attaching it to the tripod. To set up your Logitech C922 Webcam with a tripod:
  • Unfold and extend the legs of your tripod
  • Place the webcam on top of the tripod, aligning the swivel bolt with the webcam mounting hole
  • Swivel the bolt by turning a small knob on the tripod
Once you have assembled your Logitech C922 Pro Stream Webcam on your tripod, plug it into your computer and load up your favorite recording application.

How can you use your Logitech C922 Pro Stream Camera?

Altho this camera is designed and built to be used in a live stream environment it can also be used to record video offline to a file. In this next segment, we will explore further applications in which the camera is meant to be used.

Live video

The Logitech C922 Pro Stream Webcam allows content creators to share content in high definition with thousands of viewers in real-time. Stream full 1080p at 30 frames per second and 720p at 60 frames per second live on platforms such as Twitch or YouTube.
  • Stream video games or entertainment in real-time
  • Create live presentations for work, customers, or followers
  • Discuss matters of interest in live talk shows or podcasts
  • Video call family or friends on Skype, Facetime, or Google Hangouts
  • Capture crystal-clear, 78-degree video with the Logitech C922 autofocus lens. With two microphones attached on each end, you can stream any live video with little to no audio drops.

Offline recordings

The Logitech C922 Pro Stream Webcam can be used with desktop recording software to create professional videos or snapshots. After you’ve finished recording, you can edit specific spots in the video and add custom presentation details.
  • Product demonstrations and tutorials
  • Educational or promotional presentations
  • Video game or entertainment videos
  • Personal vlogs
  • Talk shows or podcasts
  • Desktop or laptop technical walkthroughs
  • Complete offline recording in high definition at 1080p. Use QuickTime Player (Mac) or Microsoft Camera App (Windows) to take photos or record videos offline.

Setting up Logitech C922 Pro Stream Camera using XSplit Broadcaster

XSplit Broadcaster offers live stream support for several platforms, which include Facebook Live, YouTube Live, and Twitch. After you hook up your webcam and create profiles for each platform, you can begin a live stream with XSplit Broadcaster.

Twitch Streaming

  • Enable Two-Factor Authentication on Twitch: Navigate to the settings of your profile and the Security and Privacy tab. Before you can start broadcasting with XSplit, you must set up Two-Factor Authentication.
  • Set Up Twitch Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Twitch. Select an account to authorize with XSplit and proceed.
  • XSplit automatically chooses a resolution to record based on target server connection quality.
  • A settings window opens before you complete the setup, which allows you to customize the server and video recording options. Once you have completed the setup, your Twitch profile is set up in XSplit. You can begin a stream by navigating back to Broadcast and clicking on the new Twitch profile.

YouTube Streaming

  • Enable YouTube Streaming Live: Click on your YouTube profile picture to open a dropdown and click on YouTube Studio Beta.
  • On the left side of the page, navigate to Other features and click on Live events in the dropdown.
  • Click on Enable live streaming to set up live streaming for your YouTube profile.
  • Set Up YouTube Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > YouTube. Select an account to authorize with XSplit and proceed.
  • Once YouTube Live Properties window pops up, click Authorize to connect your Google account. You can also change any settings as needed before you begin a live stream. Once you’re ready to broadcast live with XSplit, navigate back to Broadcast and click your new YouTube Live profile.

Facebook Live Streaming

  • Set Up Facebook Live Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Facebook Live.
  • A prompt opens in XSplit to log in to your Facebook profile.
  • Log in and set up permissions and posting options as you’d like them to appear whenever you stream live on Facebook. After you’ve completed the permission process, your Facebook Live profile is ready to use in XSplit. You can navigate anytime back to Broadcast and select your new Facebook Live profile in XSplit to begin a live stream.

Using OBS with Logitech C922 Pro Stream Webcam

OBS live streaming application offers high-quality audio and video performance and video capturing in real-time. This application offers full control over every detail and it is a very good choice for both cases.

Setting up Logitech C922 with OBS

  • Add Logitech C922 as a Capture Device: Click the + under the Sources section. Once you are in the drop-menu, select Video Capture Device.
  • When this menu pops up, click Create New and hit OK.
  • From the Device bar, you can select your Logitech C922 as a default Video Capture Device. Set any configurations up how you want them and click OK before exiting.
  • Changing Resolution or Frames Per Second: With OBS open, click on Settings in the bottom-right portion of the screen and then on the Video tab on the next page. Here you can set up the screen resolution, downscale filter, and frames per second defaults for all videos recorded with OBS. Click Apply before exiting.
  • After you’ve finished applying the initial settings, you can begin recording or streaming in the bottom right-hand corner of the main menu.
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Fix Windows 11 Black Screen Error
A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
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An Easy Guide to Resolving Internal Error 2324

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:
‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Restoro box imageError Causes

This error may occur due to different reasons. These include:
  • Viral infection
  • Bad registry entries (cookies or traces of old version of Firefox program)
  • Other programs running on your PC during Firefox program installation
  • Installation was not performed from the Administrator account
To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.
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System Restore gets stuck or hangs up
As you know, System Restore is a useful tool in Windows operating system that helps users in fixing system issues by undoing any recent changes to the computer that may have caused the problem. However, there are times when you might encounter some issues when running this tool and one of these issues is when System Restore suddenly gets stuck or hangs up on initializing the restoration of the Registry in Windows 10. If you encounter a similar problem, read on as this post will guide you on what you can do in such cases. There are several things you can do when you face this kind of problem in System Restore. First, you can try to wait it out, give it more time to load, which should not take longer than 5 minutes. And if it’s still stuck after that time, give it another hour. However, if nothing changed after an hour, then you need to troubleshoot the problem further. Keep in mind that you must not interrupt System Restore by shutting it down abruptly, it could result in an unbootable system. To get started in troubleshooting the problem, you need to follow each one of the suggestions offered below.

Option 1 – Try to use the Windows Recovery Environment

The first troubleshooting option you need to try is to simply tap the power button for about 10 seconds. This is what you have to do when you have to interrupt System Restore or reset your Windows 10 computer. Tapping the power button for 10 seconds will perform a hard shutdown and once your computer shuts down, restart your computer again and follow the steps below but before you do that, make sure that you have a Windows bootable USB or DVD.
  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try to run System Restore in Safe Mode

If you can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into Safe Mode.
  • After that, select an option > Troubleshoot > Advanced Options > Startup Settings > Restart.
  • Once your computer has restarted, tap the F6 key to enable Safe Mode with Command Prompt and to run System Restore from there.
  • Now in Command Prompt, type the “rstrui.exe” command to run System Restore in Safe Mode. This will help in fixing the problem since it would be safer to perform System Restore of the computer.
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