Download and Install Google Fonts on Windows

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

What is Runtime Error 216?

Runtime Error 216 is not a common error message like Runtime Error 339. However, it may sometimes occur when starting up the computer if you are using a Windows-based application or using Internet Explorer.

Solution

Download Available to Completely Repair Runtime Error 216

Error Causes

The runtime error 216 error occurs when your computer gets infected with one or more viruses. The most common virus, in this case, is the SubSeven Trojan virus. Once your computer gets infected with a virus(es) it creates a backdoor on your Windows system. This might give hackers access to monitor your PC remotely. This poses a great risk to confidential information and personal data stored on your PC. The hackers can easily monitor your PC, access your private information and misuse it.

Further Information and Manual Repair

If you experience this error message, it is advisable to repair it immediately without any delays; Runtime Error 216 can make your system vulnerable. Here’s what you must do:

• First things first, disconnect the internet connection so that the hacker can’t access your PC.
• Now perform a boot scan through a powerful antivirus.  The antivirus will scan your system for viruses. After the scan is complete, all the disinfected files will appear in the scan report results. You are advised to delete them and click repair to fix the error.
• Remember the antivirus will not scan infected Windows Registry entries, therefore to remove SubSeven.exe Windows Registry entries go to the start menu and type REGEDIT in the search box.
• Click on REGEDIT and select Run as Administrator. Now type the following registry path HKEY_LOCAL_MACHINESoftware. This will help locate SubSeven.exe infected files. Once located, delete all of them and close Windows Registry Editor.

To ensure your computer is completely free from SubSeven Trojan Virus and other possible viruses, it is advisable to remove all the recently installed programs and downloaded applications. This is recommended because sometimes while downloading programs, we tend to download corrupted programs which include viruses. It’s, therefore, best to delete all the programs you’ve installed recently. Secondly, to prevent virus and hacker attacks, you must frequently update your security program by installing a powerful antivirus program. Following the repair guide steps will protect your system from malware. It will also help fix runtime error 216 and ensure your PC is protected from similar threats.

We have all been there, unfortunately, the application freezes, and sometimes it can even freeze whole windows. Well if the whole Windows freezes because of the application there is not much we can do except hard reset but if only the application freezes we can still kill it and return the PC in working condition. The first thing you can try is to press ALT + F4, this shortcut is for closing the program, if the application is frozen Windows will try to close it when using this shortcut, and if it succeeds you will find yourself on the desktop environment in Windows with non-responsive application taken care of. If however, this fails and the application is not closed, try ending it in the task manager. To open task manager press CTRL + SHIFT + ESC, locate unresponsive application select it, and click on the end task button on the bottom right.

What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:

“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”

And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

• Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
• From the list of devices, select “Network Adapters”
• Usually on the top of the list is the Wireless Network Adapter
• Right-click the Wireless Network Adapter and select the option to “Uninstall device”
• You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
• After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

• First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
• From the list of devices, select “Network Adapters”
• Right-click the Wireless Network Adapter from the drop-down menu and select properties
• Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
• After, try to re-establish the connection to see if the steps have worked.

In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.

Dxgkrnl.sys Error - What is it?

To understand Dxgkrnl.sys error code, it is important to develop an understanding about Dxgkrnl.sys file. Dxgkrnl.sys is a type of system file associated with Windows 8 Consumer Preview ISO images that are developed by Microsoft for the Windows OS. System files like Dxgkrnl.sys are third-party device drivers, critical system files. These files enable attached PC hardware such as a printer to communicate with 3rd party software programs like web browsers and Windows 8 Consumer Preview ISO images. Dxgkrnl.sys error code is a blue screen of death error. It occurs when the Dxgkrnl.sys files are unable to function properly. This is a critical error. It can cause system failure, crash, and data loss. Therefore, it must be resolved immediately before the damage is done. The error may pop up in any one of the following formats

"STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys"

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys."

"STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys"

"Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys."

"STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys"

Some of the common symptoms of this error code include

• Blue screen
• System freeze
• And sudden shutdown

Solution

Error Causes

Dxgkrnl.sys error code may be triggered due to several reasons. These include:

• Incorrectly configured or corrupted Windows 8 Consumer Preview ISO images device drivers
• Windows registry issues
• Malware infection
• Hardware conflict
• Damaged hard disk

Further Information and Manual Repair

To resolve Dxgkrnl.sys error code on your PC, here are some effective and easy DIY methods that you can try:

Method 1 - Scan and Remove Viruses

Dxgkrnl.sys error may occur due to malware and viral infection. If this is the cause, then it is advisable to download a powerful antivirus and scan your entire PC. Remove all viruses from your system to resolve the error.

Method 2 - Utilize Windows System Restore to Undo Recent System Changes

Windows System Restore is an in-built powerful tool that enables Windows Operating System users to restore previous your PC to its former state. To repair Dxgkrnl.sys error, use this tool. It can help you avoid hours of troubleshooting headaches associated with SYS errors. To get started, simply go to the start menu, type System Restore in the search box and press Enter. Now click on System Restore to proceed. If you are prompted for an administrator password, insert it to move to the next step. Now to bring your computer to its former state, simply choose a restore point. To activate these changes, reboot the PC. This is most likely to resolve the issue.

Method 3 - Clean the Registry

The registry is a collection of databases. It stores much of the information and activities you perform on your system including unnecessary and obsolete files like junk files, cookies, internet history, bad and invalid registry entries. These files accumulate in the registry and damages and corrupt the registry itself. Due to this runtime and BSoD errors are triggered. To repair and clean the registry manually can be time consuming and technical, therefore it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. The registry cleaner scans your entire PC, wipes out all bad entries, cookies and unnecessary files, cleans the registry and repairs the damaged system files in seconds. Click here to download Restoro and resolve Dxgkrnl.sys error today!

If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end. The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.

• Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
• Next, click Advanced from the given options and select Command Prompt.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
• chkdsk C: /r /x
• chkdsk C: /f

Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future. After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly. If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.