Fixing SYNTP.SYS Blue Screen error in Windows

If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Running the Windows Update service does not always go well as from time to time, you could encounter some errors when using it. One of these errors is the Windows Update Error 0xc1900403. In such cases, you will see the following error message under the Windows Update section:

“There were problems installing some updates, but we’ll try again later, If you keep seeing this and want to search the web or contact support for information, this may help – 0xc1900403”

The log files displayed in the error message may include, “0XC1900403 – MOSETUP_E_UA_CORRUPT_PAYLOAD_FILES”. This indicates that the payload files are corrupted which is why you’re getting the Windows Update Error 0xc1900403 and to fix it, you can try to restart your computer and install the updates again or reset the Windows Update-related folders. You could also run the Windows Update troubleshooter or use either the Standalone Installer or the Media Creation tool. For more details, refer to each one of the options provided below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80240034. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0xc1900403. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

As you know, Diskpart is a useful utility that helps in managing the disks in a computer. It is a very useful tool that even when the GUI-based disk management tools in Windows 10 operating system fails, the Diskpart utility still tends to work. However, it also does not mean that this utility does not experience issues as it still does, from time to time. One of the issues you may encounter when using the Diskpart utility is when you encounter an error message that says, “DiskPart has encountered an error, Access is denied”. This kind of error in the Diskpart utility could be caused by a number of factors. For one, it could be that the Write-Protection is enabled on the drive where the operating is being performed or it could also be that the Command Prompt terminal does not have administrator-level permissions to carry out the command. Thus, you can try to run the Diskpart utility again but this time with admin privileges or you could also remote the Write-Protection from the concerned drive. For more details, refer to the instructions given below.

Option 1 – Try running Command Prompt with Administrator-level permissions

• In the Start Search, type “command prompt” and from the search results that appear, look for Command Prompt.
• Once you found it, right-click on it and select the “Run as administrator” option.
• After that, try to execute the Diskpart operation once again and see if you still encounter the same error.

Option 2 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

• Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
• Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
• After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
• Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to the following registry key:

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies

• After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
• Now restart your computer and see if the problem is now fixed or not.

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

• You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
• When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
• You are sending an attachment through email.
• You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Error Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

• Are you using POP3, IMAP, or Exchange server for your email account?
• How many email accounts have you configured in your Outlook?
• Is there an undelivered email stuck in your Outbox?
• If you are trying to send an attachment, what is the size of the attachment?

Try the following:

1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

• Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
• If there are add-ins listed, clear the checkbox.
• Close Microsoft Office and restart it.
• Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.

3. Start the computer using the clean boot. Now, try to send an email and see the result.
4. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If you are trying to update your Windows 10 computer but encounter the Windows update error 0x80244019 instead, read on as this post will help provide you some possible fixes to resolve the problem. This kind of Windows Update error is usually caused by your Windows Update settings or the Windows Update components. Many users who encountered this error reported that the update fails with the said error which keeps them from enjoying the latest features that the Windows Update brings. In such cases, some of the common culprits for this Windows Update error are the Windows Update settings, Windows Update configuration, third-party antivirus programs, and so on. To resolve this error, you can check out the options provided below.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Try to change the Windows Update settings

You might also want to try tweaking the Windows Update settings. This will prevent other Microsoft products from being updated and besides, you can always turn the option back on afterward. To change Windows Update settings, follow these steps:

• Tap the Win + I keys to open Settings.
• Next, go to Updates and Security and click on the Advanced Options.
• From there, turn off the “Get me updates for other Microsoft products when I update Windows” option.

Option 3 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80244019. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 4 – Try to disable the third-party antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. There are times when you encounter Windows Update errors like 0x80244019 due to interference of third party antivirus programs. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try to manually install the Windows Updates

Windows Update Error 0x80244019 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6 – Restart some Windows Update services

The first thing you have to do is to restart Windows Update-related services. Refer to the steps below to do so.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update. Now try to update your computer again and see if the error is fixed or not.

PC Performer is a registry cleaner made by PerformerSoft. The purpose of this program is to remove redundant items from the Windows registry. Registry cleaners remove broken links, missing references within the Windows registry. PC performer is designed to automatically optimize your registry and clean it up.

PC Performer adds registry entries for the current user that allow it to run automatically each time the system is rebooted. It adds a scheduled task to Windows Task Scheduler in order to run at various times. The software connects to the internet, therefore it creates a Windows Firewall exception that allows it to connect without interference. Multiple anti-virus programs detected this software as Malware, it typically comes bundled with other software or is distributed through a pay-per-install bundle.

About Potentially Unwanted Applications

People have encountered it – you download and install a piece of free software application, you then see some unwanted applications on your computer or discover a strange toolbar has been added to your browser. You didn’t install them, so how did they turn up? These unwanted programs, technically known as Potentially Unwanted Programs (PUPs), often come bundled along with other software and install themselves on user’s PC without their knowledge. They perhaps might not look like viruses to some individuals, but they can produce major annoyances and bring about serious trouble for users. The idea of PUP was coined to define this downloadable crapware as something other than malicious software. Much like malware, PUPs create problems when downloaded and placed on your computer, but what makes a PUP different is that you provide consent to download it – the fact is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Still, there isn’t any doubt that PUPs are still bad news for computer users as they can be incredibly damaging to your computer in lots of ways.

What do PUPs look like?

The unwanted software programs after installation display loads of annoying pop-up adverts, create fake alerts, and quite often it even pushes the user to buy the software. Likewise, the majority of free software applications these days come with quite a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars can also manipulate search engine results, watch your browsing activities, decrease your web browser’s performance, and decelerate your net connection to a crawl. PUPs employ aggressive distribution techniques to get in your computer. Some might include information gathering program code that could collect and send your private information back to third parties. Due to this unwanted program, your application may freeze, your security protections may get disabled that might leave the computer susceptible, your system may get ruined, and the list goes on and on.

Tips on how to prevent ‘crapware’

• Read cautiously before agreeing to the license agreement as it may have a clause about PUPs. • Usually, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t select ‘Standard’ as PUPs could be installed that way! • Use good anti-malware software. Try Safebytes Anti-Malware which will find PUPs and handle them as malware by flagging them for removal. • Be alert when you install freeware, open-source software, or shareware. Avoid downloading browser extensions and programs you are not familiar with. • Only download applications from the original providers’ sites. Avoid download portals as they use their own download manager to pack additional programs with the initial download.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Malware could potentially cause several kinds of damage to computer systems, networks, and data. Certain malware goes to great lengths to stop you from installing anything on your PC, especially antivirus applications. If you’re reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web traffic. So what to do if you need to install an antivirus program like Safebytes? There are a few actions you can take to get around this problem.

Eliminate malware in Safe Mode

If the virus is set to load automatically when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since just the bare minimum programs and services start-up in safe mode, there are hardly any reasons for issues to happen. The following are the steps you should follow to remove malware in Safemode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, obtain the malware removal application you need by using the browser. To install the software, follow the directions in the installation wizard. 4) After installation, do a complete scan and let the software delete the threats it detects.

Switch to an alternate browser

Web-based viruses can be environment-specific, targeting a particular web browser or attacking particular versions of the browser. The best solution to overcome this issue is to opt for a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online.

Install and run anti-virus from a USB drive

To successfully eliminate the malware, you will need to approach the issue of installing an anti-virus program on the infected PC from a different angle. Adopt these measures to employ a USB flash drive to fix your corrupted computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Insert the pen drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) When asked, choose the location of the pen drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation process. 5) Now, insert the pen drive into the infected computer. 6) Double-click the EXE file to open the Safebytes program right from the flash drive. 7) Click “Scan Now” to run a scan on the infected computer for malware.

Highlights of SafeBytes Anti-Malware

Do you want to install the best anti-malware software program for your computer system? There are various applications in the market that comes in paid and free versions for Microsoft Windows systems. A few of them are great and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. While looking for anti-malware software, select one which gives dependable, efficient, and full protection against all known computer viruses and malware. On the list of recommended software is SafeBytes Anti-Malware. SafeBytes carries a really good track record of top-quality service, and clients are happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is suitable for users of all levels of computer literacy. With its cutting-edge technology, this application will let you remove multiples types of malware which include viruses, worms, PUPs, trojans, ransomware, adware, and browser hijackers. SafeBytes anti-malware provides an array of advanced features which sets it apart from all others. Listed here are a few of the great ones: Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal tool is able to detect and remove many obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Real-time Active Protection: SafeBytes offers an entirely hands-free real-time protection that is set to check, prevent and remove all threats at its first encounter. It’ll check your PC for suspicious activity continuously and shields your PC from unauthorized access. Faster Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. Its targeted scanning seriously increases the catch rate for malware that is embedded in various computer files. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of countless threats. It runs silently and efficiently in the background so you’re free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and software upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCPerformer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCPerformer

As you know, Windows programs depend on several operations to get executed and at the same time, there are also numerous parameters that have to be fulfilled for a program to get executed. However, based on some reports, there was an error when some users tried to run a program. This error says, “The application was unable to start correctly (0xc00007b)”. There could be various reasons why this error occurs but the main one is most likely due to an x86 application that is not compatible with the x64-based operating system. To fix this problem, you can run the Check Disk utility or reinstall the application or the Microsoft .NET Framework. You can also try reinstalling DirectX or replace the corrupted DLL file(s). For more details, refer to the given options below.

Option 1 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Re-enable the Microsoft .NET Framework

You could also try to disable the Microsoft .NET Framework then enable the latest version of the .NET Framework on your PC and check if the error is fixed

Option 3 – Try to reinstall the program

There are times when some supporting module for your application under the hood could have messed up the application where you get the error. To fix this, you have to uninstall the program and then download its latest version from its official site and then install it again. Once you’re done, run the application and see if the error is fixed.

Option 4 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 5 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 6 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Easy Directions Finder is a browser extension developed by Mindspark Inc. for Google Chrome. This extension offers users quick access to popular websites for navigation and evens. While at first glance this might look useful, keep in mind that this extension has been marked as a Browser Hijacker by several anti-virus applications.

When installed EasyDirectionsFinder will record your browsing history, visited links, clicked URL-s, and viewed products. This data is later forwarded/sold to Mindspark's ad network and used to better target ads to users.

While browsing the internet with this extension installed (it does not have to be enabled) you will see additional injected ads, sponsored links, and pop-up ads throughout your browsing sessions. Due to its information mining behavior and aggressive ad injections, it is recommended to remove this extension from your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijackers are capable of doing more than just modifying homepages. In general, browser hijacking is utilized for earning advertising revenue from forced ad mouse clicks and site visits. While it may seem naive, all browser hijackers are dangerous and thus always classified as security risks. When the malware attacks your laptop or computer, it starts to mess things up a whole that slows your system down to a crawl. In the worse case, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

The common symptoms that suggest having this malicious software on your computer are: the browser’s home page is modified; you find yourself regularly directed to some other webpage than the one you actually intended; the default web browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your web browser; your internet browser displays endless pop-up ads; web pages load slowly and often incomplete; you can’t navigate to certain webpages, like computer security software related sites.

So how does a browser hijacker infect a computer?

Browser hijackers may use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also come bundled up with some freeware that you unintentionally download to your PC, compromising your internet security. Some of the most popular hijackers are EasyDirectionsFinder, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

Browser hijacker removal tips

Some browser hijacking could be easily reversed by discovering and eliminating the corresponding malware software through your control panel. Sometimes, it can be a tough task to discover and eliminate the malicious component since the associated file will be running as part of the operating system process. Moreover, browser hijackers could modify the Computer registry therefore it can be quite tough to restore all the values manually, especially when you’re not a very tech-savvy individual. Industry experts always suggest users eliminate any malware including browser hijacker with an automatic removal tool, which is better, safer, and quicker than the manual removal solution. SafeBytes Anti-Malware could counter persistent browser hijackers and give you active PC protection against all types of malware. Together with the antivirus tool, a PC optimizer, such as SafeBytes Total System Care, can help you in deleting all related files and modifications in the computer registry automatically.

How To Get Eliminate Malware That Is Preventing Antivirus Downloads?

Malware could cause many different types of damage to computers, networks, and data. Some malware sits in between the computer and the internet connection and blocks a few or all sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly anti-virus applications. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to get around this issue.

Boot your computer in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since only the minimal programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Below are the steps you should follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch over to an alternative web browser

Web-based malware can be environment-specific, targeting a specific web browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install security software on a flash drive

Another option is to create a portable antivirus program onto your USB flash drive. Abide by these steps to run the anti-malware on the infected PC. 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the clean PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the USB stick as the location for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Now, insert the USB drive into the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes AntiMalware Overview

If you’re looking to purchase anti-malware for your laptop or computer, there are plenty of brands and packages for you to consider. A few are very good ones, some are ok types, while some are just fake anti-malware applications that will damage your computer themselves! You need to purchase a product that has obtained a good reputation and detects not just viruses but other sorts of malware too. While thinking about reliable applications, Safebytes AntiMalware is certainly the strongly recommended one. Safebytes is among the well-established computer solutions companies, which provide this complete anti-malware tool. Using its outstanding protection system, this tool will quickly detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

There are numerous wonderful features you’ll get with this security product. Here are some of the good ones:

Best AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in the computer system effectively. Live Protection: SafeBytes offers totally hands-free real-time protection and is set to observe, prevent and eliminate all threats at its very first encounter. It’ll regularly monitor your pc for hacker activity and also gives end-users superior firewall protection. SuperSpeed Scanning: Safebytes Anti-Malware, with its enhanced scanning engine, provides extremely fast scanning that can promptly target any active internet threat. Website Filtering: SafeBytes provides an instant safety rating about the pages you’re going to check out, automatically blocking dangerous sites and making sure that you are certain of your online safety while browsing the net. Low CPU Usage: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Live Professional Support: You may get high levels of support 24/7 if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and eliminate any potential threats. You can be sure that your computer will be protected in real-time once you put this software to use. So if you’re searching for the absolute best malware removal tool out there, and if you don’t mind paying out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use a malware removal software and like to remove EasyDirectionsFinder manually, you could possibly accomplish this by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser plug-ins, you may uninstall it by going to the browser’s Add-on/Extension manager. You’ll likely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstallation. But bear in mind, editing the registry is often a hard task that only advanced computer users and professionals should attempt to fix the problem. Moreover, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.