A 3 Step DIY Guide to Repairing Error 501

If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.

If you receive an error code of “0x80073afc” in Windows Defender after you boot your Windows 10 computer or when you try to manually run Windows Defender, then it could be that the Windows Defender files are corrupted. In such cases, this error could also occur if there is third-party security software that interferes with the smooth functioning of this Microsoft Security Client. If you are one of the users who are currently facing this issue, then here are some suggestions you can check out to resolve the Windows Defender error code 0x80073afc.

Option 1 – Try to check the status of all the Windows Defender-related services

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “msc” in the field and hit Enter to open the Services Manager
• After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
  • Windows Defender Advanced Threat Protection Service – Manual
  • Windows Defender Antivirus Network Inspection Service – Manual
  • Windows Defender Antivirus Service – Manual
  • Windows Defender Firewall Service – Automatic

• You can right-click on each one of the listed services and then select Start to start them.
• And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
• Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
• Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try to re-register the concerned DLL files

You could also try to re-register some Dynamic Link Library or DLL files on your computer as this could also help in fixing the Windows Defender error.

• In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• After opening Command Prompt as admin, type the following commands one after the other:
  • regsvr32 dll
  • regsvr32 dll
  • regsvr32 dll
  • regsvr32 dll
• Once you’ve entered the commands given above, it will re-register the concerned DLL files in your system.
• Now restart your computer for the changes to take effect.

Option 3 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box,
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Afterward, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Options
• Next, look for the DWORDs named “MSASCui.exe”, “MpCmdRun.exe”, “MpUXSrv.exe” and “msconfig.exe”.
• If you can’t find these DWORDs, refer to the next given option below.
• Restart your computer.

Option 4 – Check the Environmental Values

• Type “View advanced system settings” in the Windows search box and select the appropriate result.
• This will open a new mini window. From there, go to the Advanced tab and click on the “Environment Variables…” button located at the bottom part of the window.
• Next, look for the “%ProgramData%” variable name and make sure that its value is set to C:/ProgramData.
• Then click OK to save the changes made.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the Windows Defender error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

File Transfer Protocol Server, also known as FTP Server, is a private or public service that can host files that can be accessed both locally and globally. It is a quick, flexible and seamless service that allows you to store any kind of files depending on the total size of the server. If you’ve always found an FTP server useful, then the good thing is you can now create your FTP server since Windows 10 now allows it. You can host this server locally and later on make it globally available via the internet. So if you are planning to set up an FTP server on your Windows 10 computer, read on as this post will guide you on how to do so.

To set up the FTP server, you need to configure it first and then configure the Windows Firewall for the connections to go through. For more details, refer to the following steps:

Step 1: You need to configure the FTP server on Windows 10.

• In the Search box, type in “Turn Windows Features On or Off” to search for it.
• Then click on the appropriate result which will open a mini window.
• From this mini window, scroll down to the list and expand “Internet Information Services where you have to expand the FTP Server section.
• Next, select all the checkboxes to enable all the entries under FTP Server and then click the OK button to apply the changes made.
• And now, since your computer is now allowed to host an FTP server, you need to configure it. To do so, type “Internet Information Services (IIS) Manager” in the Search box and click on the appropriate entry.
• Next, right-click on Sites under the navigation bar of Connections and select Add FTP Site. This will open a new window where you have to input some information about your FTP hosting.
• Now enter the details and click on Next.
• Upon clicking Next, you will be prompted to give some authentication details. Enter the following details in the screenshot below.
• Now click on Finish. After that, you will get an FTP Server being hosted on your Windows 10 PC.

And now that you’ve successfully configured the FTP Server, the next thing you have to do is to allow connections from and to the FTP server. Refer to the next step below. Step 2: Configure the Windows Firewall for FTP connections to pass-through

• In the Start Search, type “Allow an app or feature through Windows Firewall” and click on the related search result which will open a window with all the settings.
• From there, click on the Change Settings button. This will display a list where you have to mark all the checkboxes for the FTP server to enable them in both the Private and Public configurations.
• After that, click OK. This will allow you access to the FTP server on your local network.

Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. From the Device Manager choose the troublesome device and right-click on it, choose properties. Device properties floating Window will appear. Click on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. Note that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.

Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

• Programs freezing or locking up during use
• The appearance of an error message regarding installation difficulties
• Computer shutting down or freezing during operation
• Difficulty in running multiple programs at the same time

Solution

Error Causes

There are two main causes for Error Code 0x8024001b, both of which are fairly simple:  Updates needed for the Windows Update tool itself and software that causes Windows Update to fail during installations through conflicts in system files. While these may seem like technical issues, these problems are actually easily resolved with a few simple steps. The average user can use the methods listed below to fix the problems on their own.

Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One:  Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two:  Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Error Code 0x800CCC0E - What is it?

The error code 0x800CCC0E is an Outlook error that appears while using either Microsoft Outlook or Outlook Express. The error message hampers your ability to send and receive emails.

Solution

Error Causes

0x800CCC0E Outlook error code is triggered by multiple reasons including:

• Improper connection with SMTP (Simple Mail Transfer Protocol) server
• Damaged files
• Registry corruption

In most cases, it’s the registry that gets corrupted which leads to the occurrence of 0x800CCC0E error code display. This typically happens when you try to update your Outlook/Outlook Express version. When updating, you need to remove all the software files of the previous Outlook version which includes the registry too. If the files are not removed from the registry, the new version update will often fail. The junk files of the old version are likely to damage and corrupt the registry.

Further Information and Manual Repair

It is advisable to repair the error code 0x800CC0E right away to avoid inconvenience and system failure and fatal crashes which can lead to valuable data loss.

Cause: Improper connection with SMTP (Simple Mail Transfer Protocol) server

Solution: If the cause of the 0x800CCC0E is SMTP server connection failure, then the best way to resolve the error is to reconfigure your email account settings. Make sure that port 25 is being used in the SMTP area. Port 25 is the standard outgoing mail port. If the SMTP setting is on port 25 then another reason for the error 0x800CCC0E can be your anti-virus or firewall software enabled on your PC. Turn it off for a moment and then try sending emails from your Outlook.

Cause: Damaged Files and Registry Corruption

Solution: If the error code is triggered due to registry corruption and file damage, then the best way to resolve it is to download Restoro. Restoro is a safe, efficient, and highly functional inbox cleaner and a system optimizer embedded with numerous powerful utilities designed to repair multiple PC-related errors including the error code 0x800CCC0E when triggered by registry corruption. This cutting inbox cleaner scans your PC entirely and detects all the unnecessary and malicious files saved in your system’s registry like junk files, internet history, invalid entries, and files of the uninstalled programs. These files take up most of the registry disk space thus causing the registry files to get damaged and corrupt and triggering error codes like 0x800CCC0E. With the help of Restoro,  you can easily wipe out all such files from your system in just one click. After scanning for errors all you need to do is click the repair tab to make your registry disk clutter-free. Once the clutter is removed, update the new version of the Outlook/ Outlook Express again on your system and then try sending emails. You’ll see two noticeable differences after repairing your PC with Restoro. One is that you will be able to install the new version and send emails smoothly from your Outlook account without any 0x800CCC0E error pop-ups. And the second difference you’ll see is the change in your PC performance. This tool optimizing your PC speed and reduces boot time. This tool is very simple and easy to use. It has a neat design layout and a user-friendly interface which makes it easy for all levels of users to use Restoro smoothly with zero complexity. In just a few clicks the error message 0x800CCC0E is resolved. What makes this tool a favorite among users is that it does not require any skills or technical know-how. To get started here’s what you need to do:

1. Click here to download Restoro software on your PC
2. Once the download is complete, run it to scan for 0x800CC0E error
3. After the scanning is successfully complete, click on the Repair button to fix the error right away.
4. Then install the new version of Outlook/ Outlook Express again on your system

There are many times when you have to change the ownership of a folder or a file so that other users can use them as well or if you want to transfer files to them, or an old account has been removed and all the files need to be assigned to a new user. Windows 10 keeps all these files locked under the account by default which created a folder or file. So unless a user is an admin or if the file belongs to that particular user, other users won’t be able to access or edit the file. So if you want to change the ownership of a folder or a file, then you’ve come to the right place as this post will guide you on how exactly you can do that.

To get started, make sure to follow the instructions provided below carefully.

Step 1: First, you need to open File Explorer by tapping the Win + E keys. Once you’ve opened it, navigate to the folder or file that you want to change the ownership. Step 2: Right-click on the folder or file and click on Properties and then go to the Security tab. Step 3: From there, click on the Advanced button located at the bottom right part of the window to open the Advanced Security Settings of the folder or file. Step 4: As you can see, the current owner will be listed with the Change link available next to the “Owner” label. Now click on this link to open the Select User or Group window. Step 5: After that, click on the Advanced button once again and click on the “Find Now” button to see the list of all the users as well as groups that are available in the computer. Step 6: Then select the user you want to give ownership to and click on the OK button and then click the OK button once more to save the changes made. Step 7: This will take you back to the Advanced Security Settings window but this time, the owner will be changed to whoever user you’ve selected. But you’re not done yet as you still have to check two additional options to help you completely transfer the ownership of the sub-folders as well as the files. You have to check the checkbox of the following options:

• Replace owner on sub-containers and objects
• Replace all child permission entries with inheritable permission entries from the object.

Step 8: After that, you need to click the Apply and OK buttons to confirm and save the changes made. This will completely transfer the ownership of the file. However, there is still one last thing you have to do – you have to go back to the Advanced Security Settings window to remove the access of any other user on the folder or file. Once you’re there, remove the existing user to make sure that the only assigned user has the access to the folder or file.

Error Code 0x803f7001 – What is it?

Error code 0x803f7001 occurs when there is a failure to update your Windows operating system to Windows 10. Usually, a message box pops up with the following statement, “Windows is not activated as your previous version of Windows on this device was not activated prior to upgrade to Windows 10.” When this occurs, common symptoms of the error code will manifest themselves:

• Inability to upgrade your Windows operating system to Windows 10
• Message box with error code 0x803f7001

Solution

Error Causes

The cause for error code 0x803f7001 varies. Usually, it occurs for two reasons: 1) when during the process of upgrading to Windows 10, no valid Windows license or product key is found for your device or 2) when a user performs a clean installation of Windows 10. During a clean installation, a new license is usually required to allow you to activate your copy of Windows.

Further Information and Manual Repair

There are two main options available to fix error code 0x803f7001. Usually, the use of a valid product key can help users rectify error code 0x803f7001. You may also try an automated tool to access the best solutions.

Method One: Use a Valid Product Key

A product key is a code containing 25 characters that enable users to activate Windows. You will need to enter the product key in the exact order it appears in order to install your Windows operating system. All users will be able to access this code in an email or on a card within the Windows DVD package they receive upon purchasing a version of the Windows operating system.

To solve error code 0x803f7001, complete the following steps.

• Step one: Click the Start button then select Settings
• Step two: Select Update and Security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key. (To do this ensure the 25 characters are accounted for and in the correct order.)

If the issue causing error code 0x803f7001 relates to your product key, then the instructions within method one will rectify the issue. You will be able to install and activate Windows 10. However, if while attempting to update your Windows operating system, the error occurs once more, you will need to follow the instructions in the manual repair below.

You may also consider contacting a Windows repair technician if you are uncertain of your ability to perform the tasks required to fix error code 0x803f7001. This IT professional will be able to use his or her technical knowledge to perform complex manual repair tasks if the need arises.

Method Two: Install an Automated Tool

Automated tools help PC users eliminate common issues such as Windows error codes. To address or rectify error codes like error code 0x8007007b download a powerful automated tool on your machine. This tool enables users to access quick solutions. It also scans for and corrects issues that may result in error codes or poor PC performance.

There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
• After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
  • Windows Defender Advanced Threat Protection Service – Manual
  • Windows Defender Antivirus Network Inspection Service – Manual
  • Windows Defender Antivirus Service – Manual
  • Windows Defender Firewall Service – Automatic
• You can right-click on each one of the listed services and then select Start to start them.
• And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
• Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
• Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.

• First, tap Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
• From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
• To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
• Afterward, set the value of the newly-created DWORDS to 0.
• Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

Check the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

1. Click on Start.
2. Click on Control Panel.
3. Click on System and Security.
4. Click on Windows Firewall.
5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

1. Click on Start.
2. Type cmd and press Enter.
3. Type ipconfig and press Enter.
4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

1. Open your web browser.
2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
4. Locate the Port Forwarding page in the administration tool and click on it.
5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

• GoogleDNS
• CloudflareDNS

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

1. Click on Start.
2. Type %localappdata% and press Enter.
3. Open the EpicGamesLauncher
4. Open the Saved
5. Open the Config
6. Open the Windows
7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
8. Save the file and open the Epic Games Launcher.