March 2021: List of data breaches & attacks

So you have just got home from that new computer store with your fancy and all-new mouse, screen, keyboard, etc. You plugged in your new component, Windows detected it, installed drivers for it and it is working like a charm. A few months later down the road and the computer starts little by little to slow down. Plug and play is a great concept, and automatic detection is even greater but how time passes old unused stuff piles in your hard drive and in Windows itself thus slowing down your computer and taxing it more and more as new components and software are added. Old drivers from old components sadly are not removed from Windows itself and over some larger period of time they can pile up and slow down your daily operations on the computer or even cause some problems in it. This guide will teach you how to manually remove old unused device drivers from your Windows so it is fresh and like new again.

Making old devices visible

In order for us to remove old drivers, the first thing we must do is make them visible in our device manager, old drivers are hidden and will not show up, we must make this happen. We do this by pressing WINDOWS + X keys on your keyboard to bring up a hidden menu in Windows. Once the menu appears, click on Command Prompt (admin) Once the command prompt with administrator privileges comes on-screen type in it following string: The device manager will open, go to view > snow hidden devices in order to show unused devices.

Removing old device

Open any category and if there is a device that was once used and still has its drivers in the system it will be shown as faded out. Right-click on the device and click on uninstall device to remove it completely from your system. Please always be careful when removing devices so you do not remove the device which is being used by mistake and always double-check that you are removing something that you used to have on your system. This method will show all hidden devices even ones that are hidden but crucial to the system working properly.

As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:

• Microsoft Edge:

  • Click on the three horizontal dots icon or the menu button.
  • Next, click on Settings and select Privacy & Security from the left side navigation.
  • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.

• Google Chrome:

  • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
  • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
  • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.

• Mozilla Firefox

  • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
  • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
  • From there, make sure that the Block pop-up windows checkbox is checked.
  • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the suspicious entries.
• After that, save the changes you’ve made and close the file.

When you try to open a website but instead encounter an “Access Denied, You don’t have permission to access on this server” error message along with the ULR which you aren’t able to access with a reference number, then it is most likely caused by some network-related issue in your browser. Note that this error mostly occurs on Firefox browsers. The “Access Denied” error appears when your Mozilla Firefox browser uses a different proxy setting or VPN instead of what’s really set on your Windows 10 PC. Thus, when a website detected that there is something wrong with your browser cookies or your network, it blocks you which is why you can’t open it. To resolve this error, here are some suggestions you can try. And if you got the same error message on a different browser, you can still follow the possible solutions given below.

Option 1 – Try clearing everything about the website

• Open your browser and tap the Ctrl + H keys on your keyboard.
• After that, look for the listing of the website from your browser history and right-click on it.
• Then select the “Forget about this site” option. This will get rid of all the data such as browsing history, cache, cookies, and passwords. Thus, if you have a password saved or other important data of the website, you have to save it first before you tap the Ctrl + H keys.

Option 2 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Access Denied” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 3 – Uninstall the VPN service you are using or use a different provider

If you disabling the VPN service worked in fixing the “Access Denied” error, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

The NVIDIA Control Panel is a useful tool for users who have NVIDIA graphics on their PCs as this tool allows users to how the graphics card is used on the computer using several controls that come with the graphics card from NVIDIA. Thus, it can be quite inconvenient when it suddenly crashes all of a sudden for some reason. This kind of problem could be due to the toggling of Output Dynamic Range is limited, or there could be some issue with the integrity of the Power Supply for the graphics card, and many more. So if you are using NVIDIA on your computer and its Control Panel keeps on crashing on your Windows 10 computer, then you’ve come to the right place as this post will guide you in sorting the problem out. For more details, refer to the guidelines laid out below.

Option 1 – Try to toggle the Output Dynamic Range

The first thing you can do to fix the problem is to toggle the Output Dynamic Range by following these steps:

• Navigate to this path: Display > Change resolution.
• Next, scroll a bit on the right-side panel until you see the Output Dynamic Range drop-down.
• After that, select “Full” from the drop-down menu.
• Apply the changes you’ve made and see if it is able to fix the problem with the NVIDIA Control Panel.

Option 2 – Try changing the Power Management and Vertical Sync settings

The next thing you can do to fix the problem is to change the Power Management, as well as the Vertical Sync settings.

• Open the NVIDIA Control Panel and go to this path: 3D Settings > Manage 3D Settings.
• Next, set the Power Management to be “Prefer Maximum Performance” for your processor located on the right-side panel.
• After that, set the Vertical sync setting off and then click on the Apply button located at the bottom-right portion of the window and check if it is able to fix the problem or not.

Option 3 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 4 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Google Chrome, Microsoft Edge, Mozilla Firefox are some of the leading browsers commonly used these days and they all include an embedded copy of the Adobe Flash Player. So if you are running a Windows 10 PC then you can have up to 4 copies of Adobe Flash Player; one for Microsoft Edge, one for Internet Explorer, one for Opera, one for Firefox. You might also experience cases wherein two flash players are simultaneously running, i.e. one installed in Chrome as a single plug-in and another one installed in Windows, trying to parse the data. And in such cases, you might consider removing or uninstalling one of the versions of Adobe Flash Player. If you do, then you’ve come to the right place as this post will guide you in disabling the embedded Adobe Flash Player in Windows 10. Before you get started in removing the Adobe Flash Player in Internet Explorer & Microsoft Edge browser, you need to sign in with your administrative account even if don’t use it or set it as the default browser. After you’ve signed in to your administrative account, follow the steps below. Step 1: Open your browser, if you are using Edge then open it. Step 2: After opening your browser, go to its Settings and select Advanced Settings. Step 3: Next, Move the slider against the “Use Adobe Flash Player” option to off. Step 4: After that, open File Explorer and navigate to this address, “C:/Windows/servicingPackages” and from there, check on the following entries:

• Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64….(version number of the Flash Player)
• Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64….(version number of the Flash player #)
• Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64…(version number of the Flash Player)

Step 5: Take note of all the listed package names of Adobe Flash Player and tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step 6: Next, right-click on the three keys which have the name of the packages you listed and select “Permissions” one after the other. Step 7: Then check “Allow” to enable full control for the Administrators account and click OK to save the changes made. Step 8: Select the three keys one after the other and select Visibility DWORD located on the right side and then right-click on Visibility and change the Value data from 2 to 1. Step 9: Go over the same procedures again for the other keys. Once you’ve completed then you should now be able to remove packages using the DISM tool. Step 10: Simply open an elevated Command Prompt and execute the following commands:

• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64-10.0.17134.1
• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64-10.0.17134.1
• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64-10.0.17134.1

Keep in mind that the numbers at the end could be different on your computer due to the difference of version number so you have to use the numbers on your system. After that, reboot your computer.

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:

cd "folder location address"

Step 5: After that, enter the following script to disable the security questions:

Update-AllUsersQA

Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:

Update-AllUsersQA -answer SecretAnswer

Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.

Running the Windows Setup does not always go smoothly as you could encounter some errors along the way. One of these errors is the “Something happened, Setup has failed to determine supported install choices” error. The only given option in such cases is to click the Close button and exit the setup. This kind of error in Windows setup can occur when you try to downgrade to the previous version of Windows using the built-in mechanism. This error could be caused by a corrupted image or it is also possible that the set of files are incomplete. Aside from that, it could also be due to compatibility issues or that the module used to downgrade the Windows operating system is not configured properly. To fix this error, you have to run the Windows Setup program in compatibility mode so that you can downgrade Windows. You could also use the image for the lower version of Windows that’s available on the official site of Microsoft. But before you do any of these, make sure that you’re logged in as an administrator. To fix the “Something happened, Setup has failed to determine supported install choices” error, follow the given options below sequentially.

Option 1 – Try to run the Installer of the downgraded version in Compatibility Mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.