WebShield Malware Removal Tutorial

When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”

This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:

“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”

When you check on the Windows 10 rollback log, you will see a part with the “iisetup.exe” that’s related to the abort. Usually, the upgrade process completes over 50% and gets stuck and then rolls back later on and generates the error logs. This kind of error, in most cases, appears during the upgrade of Windows 10 and is related with the Internet Information Services or IIS in Windows 10. For some unknown reason, it restricts the installation or the upgrade which causes the error to appear. To fix the “Windows could not configure one or more system components” error, you can try to remove the IIS from the Windows Features or rename the “inetsrv” folder. You could also move all the folders related to IIS to another drive. For more details, refer to the options provided below.

Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:

• First, you have to boot into the Advanced Recovery Mode and from there, open Command Prompt.
• Next, execute this command to rename the folder from this location, C:Windowssystem32inetsrv: rename C:/Windows/system32/inetsrv/inetsrv.old
• Once done, boot into your computer normally and try to upgrade Windows 10 again, and check if the problem is fixed or not.

Option 3 – Try to move the folders related to IIS to a different drive

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, look for the Application Host Helper Service from the list of services and stop it.
• Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
• Next, tap the Ctrl + X keys and paste the folders to another drive.
• After that, start the update process for Windows 10 again.

Speech Recognition is a technology used to control computers using voice commands. Through this feature, you can say commands that your computer will respond to, and aside from that, you can also dictate text to your computer which eliminates the need to type words in any word processing program or text editor. All in all, the Speech Recognition feature allows you to communicate with your computer and improves your computer’s ability to understand your own voice better as well as improve its diction accuracy. However, before you can improve its accuracy, you need to “train the feature” first. And if so far you are not satisfied with its performance, you actually have the option to disable it. So in this post, you will be guided on how you can disable the Speech Recognition feature in Windows 10 v1809.

To disable Speech Recognition on your computer, follow the steps below.

Step 1: Go to Settings > Ease of Access. Step 2: From there, go to Speech. Step 3: Now switch off the toggle button for Speech Recognition to disable this feature. On the other hand, you can also disable the Online Speech Recognition feature if you really don’t want to have anything to do with it. You have two options to do that – you can either do it using Settings or using the Registry Editor.

Disable Online Speech Recognition feature via Settings:

• Click on the Start button and select Settings.
• Next, go to the Privacy section and click on the Speech option located at the right pane.
• Then switch the toggle button off to turn off the Online Speech Recognition feature.

Note: Speech services exist on your computer and even in the cloud since Microsoft collects essential information from these services in order to enhance user experience and if you want to stop this, you have to turn off the “Getting to know you” option under the “Inking and typing Personalization” section.

Disable Online Speech Recognition feature via Registry Editor:

Before you proceed, you need to create a System Restore Point first.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to the following registry path:

HKEY_CURRENT_USERSoftwareMicrosoftSpeech_OneCoreSettingsOnlineSpeechPrivacy

• After that, check the default value of the “HasAccepted” key located in the right pane. As you can see its value is set to “1” which means that the Speech Recognition feature is enabled. And so to change it, you have to set “0” as its new value to permanently disable the feature.
• Just double click on the key and change the value from “1” to “0”. Keep in mind that even if you are using a 64-bit Windows 10 computer, you still have to create a 32-bit DWORD value.
• After that, restart your computer to apply the changes made.

One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:

1. Users who try to reach a specific website or folder on the network

Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.

2. Remote Desktop isn’t able to find the computer HOSTNAME

Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.

nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]

If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:

• Open Settings > Network and Internet > Ethernet > Change Adapter options.
• From there, right-click on the adapter for where you want to disable it and then select Properties.
• Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
• Now click on OK and restart your PC to save the changes made.

SearchApp by Blpsearch is a Browser Hijacker that is presently targeting Google Chrome browsers. It is offered as a tool gives user enhanced online search experience. Search App also has other amazing tools that let you quickly search the web from a new tab window.

This extension changed your home page and new tab search to blpsearch. While installing you will see additional ads and sponsored links displaying throughout your browsing sessions. It collects user browsing information and uses it to better serve sponsored content.

About Browser Hijackers

Browser hijacking means a malicious code has control over and altered the settings of your web browser, without your approval. There are numerous reasons why you might experience an internet browser hijack; however commercial, marketing, and advertising are the key reasons for their creation. Generally, hijackers will force hits to websites of their preference either to increase web traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Nonetheless, it is not that naive. Your internet safety is jeopardized and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malicious software that will do a lot of damage to your computer or laptop.

Find out how to identify a browser hijack

Symptoms that your internet browser is hijacked include: your web browser’s homepage is suddenly different; bookmark and the new tab are also modified; the default browser configurations have been changed and/or your default web engine is altered; unsolicited new toolbars are added to your web browser; you observe numerous ads appear on your web browsers or display screen; your browser has instability issues or displays frequent errors; Inability to navigate to certain sites, especially anti-malware and other computer security software sites.

How it infects your personal computer

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email too. Many internet browser hijackings come from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them extra capabilities. Some browser hijackers spread in user’s computers by using a deceptive software distribution strategy known as “bundling” (generally through shareware and freeware). Examples of popular browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, RocketTab, and Babylon Toolbar. Browser hijackers may record user keystrokes to gather potentially important information leading to privacy issues, cause instability on systems, drastically disrupt the user experience, and ultimately slow down the system to a stage where it becomes unusable.

How to repair a browser hijack

The one thing you could try to remove a browser hijacker is to discover the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, uninstall it. Yet, some hijackers will be more difficult to locate or remove since they might get themselves associated with certain important computer files that enable it to operate as a necessary operating-system process. You should think about carrying out manual fixes only if you’re a tech-savvy individual because there are negative consequences associated with messing around with the system registry and HOSTS file. Installing and running antivirus software on the affected computer could automatically erase browser hijackers and other malicious programs. Safebytes Anti-Malware features a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any existing issues. Together with the anti-malware tool, a PC optimizer, can help you in getting rid of all linked files and modifications in the computer registry automatically.

What To Do If You Cannot Install Any Anti-Malware?

Malware can cause plenty of damage to your personal computer. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, particularly anti-virus software programs. If you are reading this now, you’ve perhaps realized that a malware infection is a reason behind your blocked net traffic. So how to proceed if you need to download and install an antivirus application such as Safebytes? There are a few steps you can take to circumvent this problem.

Install anti-virus in Safe Mode with Networking

In Safe Mode, you can actually change Windows settings, uninstall or install some program, and eradicate hard-to-delete malware. In the event the malware is obstructing the internet connection and affecting your computer, running it in Safe Mode allows you to download antivirus and run a scan whilst limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to eliminate most standard infections.

Use an alternate browser to download security software

Some malware only targets particular web browsers. If this is your situation, use another web browser as it could circumvent the virus. In the event you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the most effective thing to do is to switch to an alternate web browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Install antivirus on a flash drive

Here’s yet another solution which is utilizing a portable USB anti-virus software that can scan your system for malware without needing installation. Do these simple steps to clear up your affected computer using a portable antivirus. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Connect the flash drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select thumb drive as the place when the wizard asks you where you want to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a scan on the affected computer for viruses.

Protect your Computer against Malware With SafeBytes Security Suite

If you’re looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some of them are excellent, some are ok types, and some will ruin your computer themselves! When searching for anti-malware software, pick one that offers reliable, efficient, and complete protection against all known computer viruses and malware. In terms of commercial tool options, most people go with well-known brands, like SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help users of all levels of computer literacy in identifying and eliminating harmful threats out of their computer. Through its cutting-edge technology, this software protects your personal computer against infections brought on by different types of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware offers a myriad of enhanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and eliminate the malware threats hiding in your PC effectively. Active Protection: SafeBytes gives round-the-clock protection for your computer restricting malware attacks in real-time. This software will always keep track of your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Website Filtering: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. Light-weight: SafeBytes is a lightweight and user-friendly antivirus and anti-malware solution. As it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you. Fantastic Tech Support: You can get high levels of support round the clock if you’re using their paid software. To sum it up all, SafeBytes Anti-Malware gives you outstanding protection combined with very low system resource usage with both great malware detection and prevention. Once you’ve installed SafeBytes Anti-Malware, you no longer need to worry about malware or any other security concerns. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to remove SearchApp manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can uninstall it by going to the browser’s Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. In order to ensure the complete removal, manually examine your hard drive and registry for all the following and eliminate or reset the values as needed. But bear in mind, this is often a difficult task and only computer professionals can perform it safely. In addition, some malware is capable of replicating or preventing deletion. It is advisable that you carry out the removal procedure in Safe Mode.

In 2014 Proton mail started as an end-to-end encrypted email service offering secure and private email services. Proton mail is still live and going with the same dedication to privacy and security but the company has expanded its offering into cloud storage drive services.

Starting as a public beta at the end of 2020, Proton Drive is keeping its privacy and security policy philosophy with the new service. Proton Drive is the newest service besides Proton Calendar, Proton VPN, and Proton Mail.

Drive has end-to-end encryption for everything on it including files themselves, filenames, folder structure, folder names, extensions, and file sizes. This means that you and only you can access your files. Servers are located in Geneva, Switzerland and they are under Swiss privacy laws making sure that your files are protected. Proton services in general are all open source so anyone can take a look at them to be sure that nothing is lurking under the hood. For now, sync is done either via the android app or web interface but the desktop client will come soon since currently, it is under development.

Sadly free plan of Proton Drive will give you only 1GB of storage which is much less than other services and sadly payments plans are also not so jaw-dropping going for $4 USD per month for a 200GB plan or with Proton ultimate subscription that will set you $10 behind but you will get 500GB of drive storage. Of course, if you value privacy for your files these options are good but if you do not mind that part other services have much better options.

All in all Proton Drive is a great cloud storage solution if you need privacy and well worth the investment. With the ultimate subscription, you will get enough space for most people and company needs with other services and guaranteed privacy and security, on the other hand, if you just need a large amount of cloud storage not caring too much about privacy other options are better.

One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.

• Open Google Chrome.
• Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
• Next, select the Disable cache option while DevTools is open and apply those settings.
• After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
• Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means? Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error. In order to overcome this error and cope with it try the following things:

1. Increase Virtual Memory

   Go to the Start Menu and click on Settings. Type performance. Choose Adjust the appearance and performance of Windows. In the new window, go to the Advanced tab and under the Virtual memory section, click on Change. At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated. If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size. Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box. Click OK to save the new settings.

2. Download and update .NET framework

   Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.

3. Reinstall INTEL graphic drivers

   Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.

4. Run SCF scan

   If all else fails, run command prompt and inside type sfc /scannow

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.