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WebShield Malware Removal Tutorial

Web Shield is a free application that allows you to view insightful analyses about the websites that you visit and specifically how they’re tracking you online. Web Shield cannot determine exactly who is tracking your computer usage. Instead, Web Shield allows a user to see which websites have placed tracking code onto their computer.

This software is ad-supported and displays advertisements in the form of injected banner ads, popups, and context hyperlinks in the user’s web browser. It adds Windows Background services, displays unwanted advertisements, and can modify the browser’s home page.

About Browser Hijackers

Browser hijackers (also called hijackware) are a type of malicious software that modifies web browser settings without the user’s knowledge or permission. These hijacks appear to be increasing at a worrying rate across the world, and it could be really nefarious and sometimes dangerous too. There are lots of reasons why you may experience a browser hijack; but commercial, marketing, and advertising are the main reasons for their creation. The idea is to force users to visit specific sites that are looking to increase their site visitor traffic and generate higher ad income. Nevertheless, it is not that harmless. Your web safety is jeopardized and it is also very irritating. Furthermore, hijackers will make the entire infected system fragile – other destructive malware and viruses would seize these opportunities to intrude into your system very easily.

Browser hijacking signs

Here are some symptoms that indicate you have been hijacked: home-page is modified; you see new unwanted favorites or bookmarks added, typically directed to ad-filled or pornography sites; the default search engine has been changed and the web browser security settings have been cut down without your knowledge; you notice many toolbars on the internet browser; you see lots of pop-up ads on your computer screen; your internet browser has become unstable or starts running slowly; you can’t visit certain websites like home pages of anti-malware software.

How does a PC get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or even an email attachment to reach a targeted computer system. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objectives. Some browser hijackers spread in user’s PC by using a deceptive software distribution strategy called “bundling” (usually through shareware and freeware). A good example of a popular browser hijacker is the most recent Chinese malware named “Fireball”, which has attacked 250 million computers across the world. It acts as a hijacker but could be changed into a fully functioning malware downloader later on.

Browser hijackers will affect the user’s web surfing experience severely, record the websites frequented by users and steal personal information, cause problems in connecting to the net, and eventually create stability issues, causing applications and systems to crash.

Browser hijacker removal

Some browser hijacking could be quite easily reversed by finding and removing the corresponding malware software from your control panel. But, most browser hijackers are difficult to get rid of manually. No matter how much you try to remove it, it can come back over and over. Moreover, manual removal requires you to carry out several time-consuming and intricate actions that are hard to do for novice computer users.

Malware Blocking Access To Safebytes Website And Anti-Malware Downloads - What To Do?

Every malware is bad and the effects of the damage can vary based on the specific type of malicious software. Some malware types alter browser settings by including a proxy server or change the computer’s DNS settings. In these cases, you’ll be unable to visit some or all internet sites, and therefore unable to download or install the required security software to get rid of the malware. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Even though this type of problem can be tougher to circumvent, there are some steps you can take.

Start your system in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should avoid it. Since just the bare minimum programs and services start-up in Safe Mode, there are rarely any reasons for issues to occur. The following are the steps you need to follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft website for directions on Windows 8 and 10 computers).

1) Tap the F8 key continuously as soon as your computer boots, but before the large Windows logo or black screen with white texts appears. This would conjure up the “Advanced Boot Options” menu.
2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER.
3) Once this mode loads, you should have internet access. Now, get the malware removal program you need by using the browser. To install the program, follow the guidelines within the setup wizard.
4) Right after installation, run a complete scan and allow the program to delete the threats it detects.

Switch over to an alternate browser

Some malware only targets particular browsers. If this is your situation, make use of another internet browser as it might circumvent the malware. If you appear to have a trojan attached to Internet Explorer, then switch to a different web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your Thumb drive

Here’s yet another solution which is utilizing a portable USB antivirus software that can scan your system for malware without the need for installation. Follow these steps to use a thumb drive to clean your infected computer system.
1) Make use of another virus-free PC to download Safebytes Anti-Malware.
2) Plug in the USB flash drive to a USB port on the uninfected computer.
3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension.
4) When asked, choose the location of the pen drive as the place where you want to put the software files. Follow the directions to complete the installation process.
5) Now, transfer the pen drive to the infected PC.
6) Double-click the anti-malware software EXE file on the USB flash drive.
7) Click on “Scan Now” to run a scan on the affected computer for malware.

Review of SafeBytes Anti-Malware

Do you want to download the very best anti-malware software program for your desktop? You can find many applications available that come in free and paid versions for Windows systems. A few of them are great, some are ok types, and some will harm your computer themselves! You need to pick one that is reliable, practical, and has a good reputation for its malware protection. When considering the reliable software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one.

SafeBytes anti-malware is a trusted software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your computer against infections caused by different types of malware and other threats, including spyware, adware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes anti-malware comes with a plethora of enhanced features that sets it apart from all others. Here are a few popular features present in this program:

World-class AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep within your PC.

Real-time Active Protection: SafeBytes offers complete and real-time security for your computer system. It’ll regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection.

Web protection: SafeBytes checks and provides a unique safety rating to every website you visit and block access to web pages considered to be phishing sites, thus protecting you from identity theft, or known to contain malware.

Low CPU Usage: SafeBytes is a lightweight and simple-to-use anti-virus and anti-malware solution. Since it uses very little computer resources, this software leaves the computer power exactly where it belongs to: with you actually.

24/7 Guidance: You could get high levels of support 24/7 if you’re using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of WebShield without the use of an automated tool, it may be actually possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll probably also want to totally reset your browser to its default settings.

If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know precisely what files to remove before undertaking any actions. Please keep in mind that this is for advanced users only and might be challenging, with incorrect file removal leading to additional system errors. In addition to that, certain malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode.

Files:
%ProgramData%webshield
%ALLUSERSPROFILE%Application DataWebShield
%ALLUSERSPROFILE%WebShield

Registry:
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallmweshield]
[HKEY_LOCAL_MACHINESOFTWAREmweshield]
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesmwescontroller]

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How to Fix Win32kbase.sys BSOD error
There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.
  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
  • Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
  • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
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KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys
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The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f C:
  • Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
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Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
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  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Gaming vs Regular headset comparison

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headphone

Price

One thing that goes in both worlds is that the cheapest models on both sides are not really worth the purchase since both the quality and longevity will be very low. If we compare high-end models, regular headphones are far far more expensive than gaming ones. Hi-end gaming models can go as far as 400$, perhaps a little more but hi-end audio regular headphones are going even for over 2000$.

If we compare same-price headphones generally regular ones will offer you a little better sound quality but gaming headphones will offer some features such as positional audio that regular ones do not have.

Surround sound and positional audio

One of the main advantages of gaming headsets is positional audio and true surround sound. this technology is built-in so you can hear more clearly where your enemy is coming from that is a big help in competitive games. This is achieved by positioning multiple speakers in various positions and angles inside them. Each speaker has a different sound channel that is mixed with another speaker in order to provide you with a full surround experience.

Regular headphones have typically one or two speakers on both sides aimed at the same angle and can not offer precise surround or positional audio.

Noise cancellation

Both gaming and hi-fi headphones offer some sort of noise cancelation to minimize outside noise but if you really want to focus and have good noise cancelation you will have to look out for headphones with active noise cancelation or ANC.

Microphone quality

Let us say this right at the start, most middle and quality regular audio headphones do not have a microphone at all, and ones that might pack one usually have it at a lower quality than gaming ones. This of course makes perfect sense since regular headphones will focus on audio, and gaming ones will focus on playing games where having a good microphone is essential in order to game properly.

Speaker and sound quality

Speaker quality will reflect directly on the sound quality and fidelity. This is where audio regular headphones have an advantage over gaming ones. Since they do not have many small speakers positioned at various angled and instead have just a few, usually 2 or 1 large one, that one is of much better quality and range for audio than a pack of small ones. If you are searching for clarity and quality of the audio itself, especially if you are listening to some FLAC uncompressed music, then regular HiFi ones are a much better choice.

Longevity and durability

Another area where regular ones have an advantage but that is no surprise since their price goes far up compared to gaming ones. Most of the time everything in hi-end audio headphones is made from quality materials and designed to last a long time and therefore advantage. Most of the time gaming headphones will come in plastic versions whereas higher quality audio ones pack a lot of durable metal in frames and in buds making them much more durable. Of course, we are talking here about proper headphone use, not extreme cases of throwing, etc.

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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:
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  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!
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Fix Downloader.dll Not Found Error in Windows
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There are times when you upgrade or install Windows 10 on an old computer and the Aspect Ratio of the screen is in a mess. This issue occurs when a new Windows version does not support the GPU or the driver does not work in Windows 10. And in such cases, Windows uses a generic driver which does not support all the resolution as well as the correct aspect ratio. So in this post, you will be guided on how you can fix the issues with the screen aspect ratio in Windows 10. It could be that your screen has an aspect ratio of 16:9 but after the upgrade, you changed to screen resolution, and is now set to 16:!0. And later on, you found that you are unable to go back to the previous aspect ratio. Thus, you will notice that everything on the screen might look stretched. You might be wondering if it’s possible to change the aspect ratio in Windows 10 directly even if the GPU does not have the compatible driver, well it really isn’t. However there is another way to resolve the problem. Refer to the options given below to get started.

Option 1 – Try using the Compatibility Mode

The first thing you can do is to run the driver in a Compatibility Mode. Follow the steps below to do so:
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  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
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    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 2 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
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Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
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If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
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Fix Error 0x8000704ec in Windows 10
Universal Windows Platform (UWP) applications are the modern application in the windows store that can be used in all the Window devices like Xbox, Hololens, Tablet, PC or Phone. Basically, UWP provides a common platform for every device that runs Windows 10. When attempting to login into these applications and receive this error:
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Then this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.
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    • Press ⊞ WINDOWS + R to open the Run dialog.
    • In the Run dialog box type gpedit.msc and press ENTER to open Group Policy Editor.
    • Inside the Local Group Policy Editor, navigate to the path below:
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    • Click Apply > OK to save the changes.
    • Exit Group Policy Editor.
  2. Registry editor solution

    As always, it is highly recommended to make a backup of the registry editor just in case that something goes wrong.
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    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
    • At the location, on the right pane, identify the NoConnectedUser key. The key value might be set to either 1 or 3.
    • Now, double-click the NoConnectedUser entry to edit its properties.
    • Input 0 in the Value data field and hit Enter to save the change.
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Patching Error Code 21

Code 21 - What is it?

Code 21 is a Device Manager error code that appears when you try to use a hardware device attached to your computer and the Windows prohibits you from using it.

This is due to the Windows experiences problems loading the device driver. This error message is displayed in the following format:

“Windows is removing this device. (Code 21)”

Solution

driverfix boxError Causes

Error code 21 means that Windows is in the device removal process and the device has not been completely removed. It occurs when you set a device to be removed and then select the same device to run on your system.

Upon your instructions, Windows start to remove that device and when you on the other hand try to use/access the same device that you selected for removal, it kicks up Code 21.

Further Information and Manual Repair

If you are experiencing error code 21 on your PC, it is advisable to resolve it immediately.

Though this error will not damage your system, but will significantly lower the performance of your PC which is definitely something you don’t want especially if you work on your computer daily and use it to perform important time-sensitive errands.

To repair and resolve, try the methods given below:

Method 1 - Wait for a Few Seconds and Then Press F5

This is one of the best and easiest ways to resolve code 15 on your system. Wait for a few seconds, and then press the F5 key. This will update the Device Manager view and the error will most probably go away.

Method 2 - Restart Your PC

Sometimes error codes may pop up due to temporary glitches. To resolve such errors, a simple reboot of your PC is enough. Shut down Windows and then restart your system.

This is most likely to resolve Code 21. However, if the error still persists then this means the underlying problem for code 21 is deeper than you think. Try method 3 to resolve.

Method 3 - Install DriverFIX

As mentioned earlier, the error code 21 may occur if you have selected a device to remove and then you try to reuse it.

To resolve, you may have to install the device again and the driver for that the reinstalled device. To reinstall the driver without any hassle, simply download DriverFIX.

It is a smart, user-friendly, and intuitive software program designed to resolve driver problems. The program is embedded with intelligent device identification technology which:

  • Automatically detects all the appropriate system drivers
  • Matches them with the latest available versions
  • And then updates drivers according to their compatible versions on a regular basis

Furthermore, it enables accurate installation and ensures that your system is running at its optimal speed.

Other features that this program boasts are full backup and restoration, safe USB management, and ejection.

If nothing works, you can try the full backup and restoration feature and restore your PC to its previous state when it was functioning properly before the error occurred.

DriverFIX creates a backup of all your files and data hedging keeps you from disasters like data loss. It restores the system to the time when it was working properly.

Click here to download DriverFIX on your system and resolve error code 21 today.

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Fix Error Code 30088-26 in Windows 10
Error Code 30088-26 is shown when the user tries to install the MS Office suite to their PC. It is mostly due to several reasons including corrupted Office installation, the remnant of old office installation, or even Windows updates. We will cover all reasons along with provided solutions to each one. Follow the guide below to address each scenario with the fix for it.

Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Inside run dialog type in Control Panel run dialog with control panel typed in
  • In the control panel double click on Programs and features control panel programs and features selected
  • In the list of installed application find MS Office and click on it to select it
  • On top, just above the application list click on the change uninstall office screen
  • Office dialog will be opened with multiple choices
  • Click and select Online repair and then click on Repair
  • Make sure that you have a stable internet connection and leave the process to be finished

Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
  • Download tool heremicrosoft troubleshooter
  • After the tool has been successfully downloaded, double-click on the .diagcab file to open it
  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
  • Wait until the initial detection phase is complete, then click on Installing at the first prompt
  • Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
  • At the next screen, click on Yes, try to uninstall
  • Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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