Proton Drive, privacy-first cloud storage

In 2014 Proton mail started as an end-to-end encrypted email service offering secure and private email services. Proton mail is still live and going with the same dedication to privacy and security but the company has expanded its offering into cloud storage drive services.

Starting as a public beta at the end of 2020, Proton Drive is keeping its privacy and security policy philosophy with the new service. Proton Drive is the newest service besides Proton Calendar, Proton VPN, and Proton Mail.

proton drive

Drive has end-to-end encryption for everything on it including files themselves, filenames, folder structure, folder names, extensions, and file sizes. This means that you and only you can access your files. Servers are located in Geneva, Switzerland and they are under Swiss privacy laws making sure that your files are protected. Proton services in general are all open source so anyone can take a look at them to be sure that nothing is lurking under the hood. For now, sync is done either via the android app or web interface but the desktop client will come soon since currently, it is under development.

Sadly free plan of Proton Drive will give you only 1GB of storage which is much less than other services and sadly payments plans are also not so jaw-dropping going for $4 USD per month for a 200GB plan or with Proton ultimate subscription that will set you $10 behind but you will get 500GB of drive storage. Of course, if you value privacy for your files these options are good but if you do not mind that part other services have much better options.

All in all Proton Drive is a great cloud storage solution if you need privacy and well worth the investment. With the ultimate subscription, you will get enough space for most people and company needs with other services and guaranteed privacy and security, on the other hand, if you just need a large amount of cloud storage not caring too much about privacy other options are better.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

New MS Surface coming in October

In the Windows ecosystem, MS Surface laptops are among the best laptops on the market, they are regarded as equivalent to Apple MAC laptops but for Windows. Microsoft Fall 2022 Event will be held on October 12th at 10 AM. The event itself will be held right before it kicks off its annual, developer-focused Ignite event in Seattle from that same day through October 14.

ms surface pro

This event is the first in-person event that Microsoft has held since the beginning of the pandemic. We expect the launch of the Surface Pro 9 and the Surface Laptop 5, and maybe Surface Studio 3 as well. There are also some rumors about products themselves like choices between an ARM or x86 CPU but nothing is confirmed so far, we can just wait and see.

Read More
Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
Fix mfewfpk.sys, Epfwwfp.sys Errors in Windows
If you suddenly encounter a Blue Screen error that points out to either the mfewfpk.sys and epfwwfp.sys files, then this post might help. Both of these files are created by third-party software. The mfewfpk.sys file is created by the McAfee security software while the epfwwfp.sys is created by the ESET Antivirus. These files are residual files and sometimes it blocks upgrading Windows 10. Aside from blocking Windows 10 upgrade/update, these files can also cause a Blue Screen error after an upgrade which leaves your Windows 10 computer useless. When you get a Blue Screen error caused by any of these files, you will see an accompanying error message that states, “DRIVER IRQL NOT LESS OR EQUAL”. To fix this Blue Screen error, you can check out the suggestions laid out below but before you do that, you need to create a System Restore point first as it can help you undo any unwanted changes. In addition, make sure to also boot your computer into Safe Mode with Networking before you troubleshoot.

Option 1 – Try to remove the epfwwfp.sys file

You can try to remove the epfwwfp.sys file using Command Prompt. To do so, refer to the following steps:
  • Right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • Next, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”
  • After the scan is completed, restart your computer and see if it fixed the Blue Screen error.
Note: You can also use the ESET AV Remover tool to uninstall Eset security software to remove the epfwwfp.sys file.

Option 2 – Try to remove the mfewfpk.sys file

The same with the first option, you can remove the mfewfpk.sys file using CMD.
  • First, right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
  • After, type the following command and hit Enter to delete the epfwwfp.sys file:
DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”
  • Once the scan is completed, restart your computer and see if it fixed the Stop error.

Note: You also have the option to remove the mfewfpk.sys file using McAfee Product Removal tool to uninstall the McAfee security software. All you have to do is download the McAfee Product Removal tool and run it and then follow the onscreen instructions to install it. Once it is installed, click on Next. After you select the radio button to agree to the terms of use, click on Next once again. Finally, restart your computer and check if it is able to resolve the problem or not.

Option 3 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Read More
Can the Adobe.Dll Error Be Fixed?
Adobe.DLL is one of the numerous Dll files you are going to encounter on your Personal Computer. This isn't a system-established service and is usually the consequence of the sort of applications you install on your own Personal Computer. Because adobe.dll is a low-program process, in the event that you find it present on your pc, you can easily end it. It isn't required for the normal working of your OS but might trigger permanent harm if left unchecked. Don't forget that the Computer uses the AdobePDF.dll file for assorted tasks, and you need to make sure it's installed correctly.

Solution

Restoro box imageError Causes

When the adobe.dll is left un-fixed, you may shortly have to deal with sluggishness on your Computer. Simply put, this impedes the standard and amount of work you do while using your PC and impacts your productivity. Sometimes, adobe.dll happens because your computer experiences an overload. As a result, while resolving the malfunction, you've got to look for methods of decreasing the system overload. It's possible that lots of processes are functioning on your PC concurrently. Quit these processes. Lousy setup of the adobe.dll file causes this error too. Check and fix the files and settings that Adobe.Dll requires to run and you may not have to content with these error anymore.

Further Information and Manual Repair

Even though the adobe.dll may severely influence the functioning of your Computer, it is really a trouble or malfunction that one can fix manually.
  • Permanently Un-Installing the Adobe.dll Component is one of the better methods for repairing the malfunction.
Yes, you are able to completely eliminate the adobe.dll issue. The thing you really need to do is un-install it from your own computer fully, and for good.
  • Quit the many processes operating on your Computer and you may get rid of the adobe.dll malfunction.
Adobe.dll regularly happens due to system overload. Thus, the first thing you need to assess is if several processes are operating on the device. If they're, search for methods to stop them, and you'll not have to worry about the adobe.dll error anymore.
  • Utilize Microsoft System Configuration Utility
The MS System-Configuration Utility will settle the system overload problem, thus freeing up space for your programs to run smoothly and possibly avoid malfunctions, including adobe.dll. The Microsoft System-Configuration Utility manually locates and eliminates all running processes.
  • Perform Scans On Your Computer
Running scans on your own Computer may enhance or increase its operation. This technique may also aid in examining your Computer for adobe.dll, or such associated malfunctions, and resolve them forever.
  • Repair Adobe.Dll Files and Settings' Errors.
Considering that the adobe.dll malfunctions can be a result of the existence of malfunctions on your own PC's files and options, fix these properly. Begin by fixing the settings on the files and options utilized by your Computer to perform the adobe.dll, and you may have removed this issue completely. Finally, establish the source of the error message to effectively solve it. Once you do that and fix it, your PC will resume normal operations and even boost your work and productivity.
Read More
A Quick Guide to Resolving Error Code 0x800ccc92 on Your PC

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account? If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it. To begin with, 0x800ccc92 is a common Microsoft Outlook error. This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Restoro box imageError Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:
  • Incorrect Outlook configuration settings
  • Invalid password or username
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Virus Infection
  • Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner. Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues. Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal. The system optimizer utility ensures your PC speed is not compromised due to the repair process. This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions. Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!
Read More
An Easy Guide to Fixing Error Code 14

Error Code 14 - What is it?

Generated due to temporary device and Window system conflicts, Error code 14 is a typical Device Manager error.  This error code can pop up anytime and usually displayed in the following format:

“This device cannot work properly until you restart your computer. (Code 14)”

Though it is not a fatal error code like the infamous Blue Screen of Death and runtime error codes, nonetheless it is still advisable to repair it immediately before any delay to avoid inconvenience.

It can lower your PC’s performance and hamper you from using certain hardware devices as a result of driver problems.

Solution

driverfix boxError Causes

Error 14 is triggered when your system is unable to correctly read the files and settings which is important for running a certain piece of your PC hardware. Now this conflict may occur due to reasons like outdated, corrupted, or poorly installed drivers. Other causes may include corrupted registry entries.

Simply put, Error code 14 is a good reminder that PC users should pay attention to updating device drivers to ensure healthy systems and optimum PC performance.

Further Information and Manual Repair

The good news is that error code 14 is quite easy to resolve. You don’t have to spend hundreds of dollars to hire a professional programmer to get it fixed. To repair, simply follow the DIY methods listed below.

We have compiled some of the best, proven, and easy to perform solutions for PC users to resolve Device Manager error codes like error code 14. Follow the instructions here to resume the functionality of your PC.

Let’s get started:

Method 1 - Reboot Your System

Sometimes, an action as simple as rebooting your PC can also resolve technical problems like error code 14. So, before you try any other method, try giving this a shot.

The moment the error code pops on your screen, simply close all the programs running on your system and restart your PC. This refreshes your system settings, processes and services allowing it to run smoothly.

However, if the error still persists, then try other methods given below.

Method 2 - Delete the Corrupted Registry Entries

Corrupted registry entry can also trigger error code 14. To resolve delete the corrupted registry entries. For this, go to the start menu and type Regedit. A dialog box will open. Now navigate through the HKEY_LOCAL_MACHINE key. Expand further to locate HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. Once located, now in the right pane click upper filters and then click delete on the edit menu. Click yes when prompted to confirm the deletion.

Now in the right pane, click lower filters. Repeat the same steps as performed to delete upper filters. Confirm deletion and then exit the registry editor. To activate changes, restart your PC. This will hopefully resolve the issue. If the error code pops up on your computer screen, then try method 3.

Method 3 - Update Corrupted/Outdated Drivers

Drivers are basically software applications that communicate and provide instructions to your system to operate hardware devices.

When these become corrupt or outdated, you start experiencing problems like error code 14. To resolve, locate corrupted drivers and update them. You can do it both manually and automatically. We’ll discuss both ways.

For a manual driver update, go to the start menu, control panel, and then Device Manager. Now go through all devices listed to locate problematic drivers. To identify problematic drivers, look for yellow exclamation marks next to each device. Devices with yellow exclamation marks indicate that driver issues. To repair, right-click on each hardware device and select update driver.

Method 4 - Install DriverFIX - Alternative to Manual Driver Update

Updating each driver separately and manually is a stressful and frustrating task. This can take a lot of your time. Sometimes, you may also have to download new driver versions from the internet to install perform updates. To avoid the hassle and save time, it is advisable to install a program like DriverFIX.

This user-friendly and intuitive software is based on sophisticated technology featuring an intelligent programming system that automatically detects all your PC drivers in seconds.

Once you install this software on your system, it instantly identifies problematic drivers and matches them to the latest versions. It updates PC drivers immediately thereby resolving the error code 14 problem in a few seconds. It enables accurate installations and ensures that your PC runs at its optimum level.

More importantly, with this software installed on your PC, you don’t have to worry about keeping track of your driver updates anymore. The software updates drivers on a regular basis with new and compatible versions ensuring that your PC functions properly and you don’t experience any type of Device Manager error code. It is easy to use and install. It is compatible with all Windows versions.

Click here to download DriverFIX to resolve error code 14 on your system right away.

Read More
How to Fix Windows 10 Error 0x80070490

Error Code 0x80070490 - What is it?

When downloading a Windows update, it is important to remember that these updates are what keeps your computer safe. Some users have reported seeing error code 0x80070490 when allowing updates for their Windows PC. This error code may appear when the user is trying to connect to the update site for Windows and maybe a result of a corrupted CBS manifest. Having this error code will not only stop the update of the system, but it will also certainly halt any work being done with the computer. Quite a few Windows users have written in complaints about this error while updating from any prior Windows update to Windows 10.

Common symptoms include:

  • While a user is performing the updates, the Windows computer will stop running the updates, and it will show the error code 0x80070490.
  • Windows updates will not install any new features and will not install security patches.
  • The computer will not continue with the Windows update, and it may revert back to the previous state that the computer was in, prior to attempting the updates.

Error Causes

There is not a lot known about what exactly causes the error code 0x80070490, but it is something critical that makes Windows abruptly stop its updates. It could be caused by a simple glitch in the computer system, or it could be caused by a larger problem. One thought is that the CBS (Component-Based Servicing) manifest can be corrupt. Another thought is that the computer's anti-virus software may be interfering with the computer's ability to perform the necessary updates.

Further Information and Manual Repair

There is very little information known about error code 0x80070490 and why it exists, but there are a few methods in which to correct it. Users should be careful when trying to fix this error themselves. If the user feels that the methods are too complicated or they are uncomfortable taking it on themselves, they should contact a Windows repair technician to fix the problem. Not all methods listed will suit the user's needs, but it is dependent upon the problem at hand as to which method will be the best fit to fix the error code. If these steps are taken and the error is not corrected, it is vital to contact the Windows repair technician.

Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

  • You will need to open the Registry Editor. Do this by pressing the Windows Key and R, then typing in “Regedit”. After this is typed in, press Enter or click the OK button to start the registry editor.
  • When this starts, you will need to navigate all the way to the following key on the left pane:
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore After this, find the key that is similar to this: S-1-5-21-1505978256-3813739684-4272618129-1016
  • NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
  • Select all the keys that look like this, and then delete them. After these keys are deleted, close the Registry Editor and restart the computer.

Method Three: Check to see if BITS, MSI Installer, Cryptographic, and Windows Update Services are running

Press the Windows key and R. Then, type in services.msc. After the Services window starts up, find the following services:  BITS, MSI Installer, Cryptographic, and Windows Update Services. When these services are found, make sure that they are up and running. If one or more of these services is not running, make sure that they are started. To do this, select the service and then click on Start the Service.

Method Four: Windows Update Troubleshooting

Press the Windows key plus W and then type in “troubleshooting”.  Select Troubleshooting. On the top left corner, select View All. Click on Windows Update troubleshooter. After this, follow the on-screen instructions in order to run the troubleshooter. After the troubleshooter has run, the issue should be fixed.

Read More
Fix a Steam Disk Write error

Disk Write Error in Steam is thrown at you while you try to download or update the game in your library. If you are an unfortunate user of Steam that has encountered this error do not sweat, the error is usually tied to permission in windows or file corruption and not to hardware issues and can be easily resolved.

In this guide, we will go through solutions for this specific error and it is advisable to go through solutions as they are presented since they go from the easiest and most common issues.

steam disk write error

Restart PC and Steam

The easiest and quickest way of resolving this issue is just a simple restart of the Steam client. Just completely quit Steam and they run it again, if this has not solved the issue try rebooting your PC. In most cases, this can solve the issue since this error is known to be introduced with some communication issues with OS (Windows)

Set Write permissions

Disk write permissions could also cause this error because if by any chance the Steam library folder has been set or changed to the read-only client would be unable to write anything in it. To easily solve this issue completely exit the Steam client and rerun it as administrator. Just right-click on it and select Run as Administrator. If this has solved your issue run Steam always as an administrator.

To run always as an administrator right click on the steam executable, go to properties, and inside properties go to the compatibility tab. In the compatibility tab check run as administrator and click on OK.

Clear download cache

If for any reason cache has become corrupted there is a big chance that this might be an issue why there is a disk drive error in Steam. To clear download, cache goes into your client, and on top drow down menu click on steam. Find and open settings and inside go to the downloads tab. Locate a clear download cache and immediately you will be prompted to restart Steam. After restart, you will be asked to login into steam and the issue with disk write should be gone.

Repair library folder

Library folder issues can also be the source of disk write annoyance so let's repair them. Click steam in the top left and go to the settings. Locate and click on Downloads and then go to Steam library folders. You will be here shown all disk drivers you are using for steam games and all of the games that are downloaded.

Select the game you are getting errors with and click on three dots on the far right. From the menu choose the repair folder option. Take note that the more games you have installed, the more time the repair process will need.

Change download server

Sometimes the issue is not at your end at all, servers can experience problems and outrages and this can directly reflect at your end with a disk write error. If any of the previous solutions have not resolved the issue this is the next logical step to try. If the server is facing issues then changing the download server will resolve the issue at your end.

Click on settings in the top drop-down menu and then click on the Steam library folder. Find the downloads page and then click on download region, Choose another server than one nearest to your location since that's what will Steam choose by default.

Read More
Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
Read More
Fix PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
If you suddenly encounter the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error then it means that your computer is under a heavy load. And if you look closely, you’ll see that it has a bug check value of 0x00000050. This kind of Blue Screen error also indicates that invalid system memory has been referenced. It could be that the memory address is wrong, or that it is pointing at freed memory. The PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error occurs when the requested data is not found in the memory. As a result, the system generates a fault which normally indicates that the system is looking for data in the paging file. However, in this case, the missing data is identified as being located within an area of memory that cannot be paged out to the disk. This Stop error might be caused by a buggy system service, antivirus program, a corrupted NTFS volume, or faulty hardware. So if you’ve recently added hardware, you can try removing it and then check. If the problem still persists, refer to the suggestions given below to fix the problem.

Option 1 – Run Memory Check to test your memory

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Select the option you prefer and afterward, check if the Blue Screen error is now fixed.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Disable Automatic Paging File Size Management

  • Right-click on This PC located on your desktop.
  • Next, click on Properties and then click on the Advanced System Settings.
  • Go to the Advanced tab and then click on the Settings button under the Performance section.
  • Afterward, a new mini window will appear and from there, go to the Advanced tab.
  • Then click the Change button under the Virtual Memory section. Once you do, another mini window will appear.
  • Now uncheck the “Automatically manage paging file size for all drives” option.
  • After that, you have to increase the Page File size by doubling the amount of memory allocated by default in the text field. For instance, the paging size given is a minimum of 16MB and so you have to change it to 32MB. And since the recommended value is 1907MB, you can make its maximum size around 4000MB. By doing so, it will allocate more space for paging into individual drivers.
  • Now click OK, close all the open windows and then restart your PC.

Option 4 – Update the Device Drivers

Updating the Device drivers can also help you fix the PAGE_FAULT_IN_NONPAGED_AREA Blue Screen error. To do so, follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Perform a System Restore

Performing System Restore might help you in fixing the PAGE_FAULT_IN_NONPAGED_AREA error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try disabling your antivirus programs

There are instances when antivirus programs trigger Stop errors like PAGE_FAULT_IN_NONPAGED_AREA. Thus, you can try disabling your antivirus programs like Windows Defender or other third-party programs if you’re using one.

Option 7 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PAGE_FAULT_IN_NONPAGED_AREA error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 8 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the PAGE_FAULT_IN_NONPAGED_AREA error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status