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Shift Key is not working in Windows

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem.

If your Shift key is not working, there are several potential fixes you can check out to fix it.

These are the different ways to get rid of the Shift key not working issue on Windows 10:

  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

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A Quick Guide to Fix Error 0x0000001e
Error 0x0000001e is when you start the Windows XP Setup and you see a message which says something like: STOP: 0x0000001E (0x80000003, 0xBFC0304, 0x0000000, 0x0000001)

Solution

Restoro box imageError Causes

You are most likely to face this error if you restart your PC while the Windows Setup is still under process and yet to complete. Other causes of this error include any of the following conditions:
  1. The drive on which you are installing Windows has insufficient disk space to accommodate the installation.
  2. An incompatible or outdated third-party driver (or more) is installed on your PC which is conflicting with the installation. For instance, this could be a problematic video driver.
  3. The system BIOS has incompatibilities with the installation.

Further Information and Manual Repair

This error is also called the “Bug check code”. The STOP 0x1E signifies that there was an unknown or illegal processor instruction detected by the Windows XP kernel. You will see the exception address which shows up to indicate the root of the problem which is usually a driver or faulty hardware. You should note this address down as well as the link date of the faulty driver or image which includes it. If at any point it becomes impossible for you to handle and you end up contacting the Windows support center to help you out with the process then this information will help you out in making things a lot easier while the support team tries to troubleshoot the problem. The parameters included in the STOP 0x1E error message are the following:
  1. is the exception code which couldn’t be handled.
  2. shows the module’s address where the exception took place.
  3. signifies the exception’s parameter 0.
  4. represents the exception’s parameter 1.
You can use this information which usually is provided in error 0x0000001e message to pinpoint the root cause of the problem and troubleshoot it. In order to fix this error, you need to follow either one of the following procedures as needed according to your situation.

Clean Up Your Disk

local disk propertiesIf your disk doesn’t have ample space to accommodate the installation then you should free up some of the space on your disk to make sure the Windows can be installed on it. You can also reinstall the Windows on another disk that has sufficient space.

Get Rid of the Third Party Driver

If the error 0x0000001e message gives you the name of the driver due to which the installation process is being halted, then get rid of that driver by disabling it or removing it. If the problem is resolved by this then you should contact the manufacturer of the third-party driver and ask them about any newer versions of the driver that wouldn’t conflict with the installation of Windows.

Upgrade System BIOS

Upgrading your system BIOS is something that you can’t do on your own. You will need to find out more about how you can upgrade. For this, you should contact either your PC’s manufacturer or your motherboard’s manufacturer. If nothing else works, you can always make use of the Microsoft Debugging Tools which will provide you ample information about the error message. You will find the Debugging Tools and further information about them including the downloading and installation process on Microsoft’s website.
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Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:
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  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.
  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
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Option 3 – Try updating or reinstalling the Graphics driver

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  • Restart your PC after the installation to allow the system to reinstall the driver.
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The opening setting for apps

Whatever you wish to change default application or default extension application you will need to open settings for default application. Follow steps to quickly go into it.
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Choosing default application by file type extension

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Choosing default file type

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Other/third method

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Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
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  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
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  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
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  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
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  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
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The proxy server is refusing connections
If you receive an error message saying, “The proxy server is refusing connections” while trying to open a website on your Google Chrome or Mozilla Firefox browser in Windows 10, then read on as this post will guide you in fixing this error. This kind of error occurs when you have a wrong or dead proxy configuration or when you are using some VPN service. However, this kind of error could also mean that your computer might be infected by malware which caused some changes in the internal settings. Whatever triggered the error, here are some suggestions that could help in fixing it.

Option 1 – Check the proxy settings in your browser

Like other browsers, Firefox allows users to set up proxy in several ways. However, if you’ve made any changes recently which might have caused the error, the first thing you can do is to check the proxy settings in your Firefox browser. Follow the steps below to do so.
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    • After that, go to the General tab and scroll down and click the Settings button under Network Settings.
  • From there, make sure that the Use system proxy settings option is set. If not, you have to enable No proxy and then save the changes made.
  • Now check if the “The proxy server is refusing connections” error is fixed or not.
Note: If you want to use a proxy in Firefox, you have to select the Manual proxy configuration and set it up properly. And if your network has a proxy setting and you want to grab that, you have to opt for the Auto-detect proxy settings for this network option.

Option 2 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try disabling the manual proxy setup from Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up a proxy in your Windows 10 computer. So if you encounter the “The proxy server is refusing connections” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 4 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 5 – Clear your browser’s internet cache

You actually have the option to Hard Refresh in order to clear the cache of your browser either pressing key combination Ctrl +F5.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the “The proxy server is refusing connections” might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
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  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Option 1 – Try using the Settings app

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  • Next, make sure that the checkbox for “Allow Windows to automatically lock your device when you are away” is checked.
  • Now that you’re all set, exit the Settings app.
Note: If for some reason the above-given solution didn’t work, you can try the next options below.

Option 2 – Try to pair your Bluetooth Device

If you get a message saying, “Allow Windows to automatically lock your device when you are away” in the Notifications Center or in the Settings app, then you need to pair your Bluetooth device. To do so, follow the steps below.
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  • And if you open the Windows Defender Security Center, you will see the following message as well.
  • Simply click on the Add Bluetooth device button and it will open the Bluetooth settings where you can also pair the device.

Option 3 – Try to reinstall or update the Bluetooth driver

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  • Next, look for the Bluetooth device and right-click on it.
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Option 4 – Try to use the Registry Editor

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HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon
  • Next, look for a DWORD named “EnableGoodbye” located on the right-side panel and then make sure that its value is set to 1 which means that it is enabled while 0 indicates disabled.
  • Now close the Registry Editor and restart your computer to apply the changes made successfully.

Option 5 – Try checking the Group Policy setting

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  • Now select the radio button for Enabled and set the Signal rules then click OK.
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Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
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  • Inside run dialog type in Control Panel run dialog with control panel typed in
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Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
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  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
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Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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Solution

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This error occurs when the C++ program crashes which is usually because of the malfunctioning or missing of the device driver or incomplete device driver files. It happens because your application indirectly calls a pure virtual member function in a context where a call to the function is invalid. Most of the time, the compiler detects it and reports it as an error when building the application. R6025 error is usually detected at run time.

Further Information and Manual Repair

To fix the R6025 pure virtual function call error, you need to find the call to the pure virtual function. After you find the call, you need to rewrite the code so that it is not called again. There are 2 ways to do this:

Alternative 1

One way to fix the R6025 pure virtual function call is to replace the function with an implementation that calls the Windows API function DebugBreak. The DebugBreak causes a hard-coded breakpoint. Once the code stops running at this breakpoint, it is easy for you to view the call stack. By viewing the call stack you can identify the place where the function was actually called.

Alternative 2

Another quick way to find a call to a pure virtual function to fix the R6025 error is to set a breakpoint on the _purecall function that is usually found in PureVirt.c. By breaking this function you can trace the problem occurring and rewrite the call to ensure the error does not occur and the program you are trying to develop on the Visual C++ framework is easily developed. If R6025 Error is related to Windows Registry Problem Then here’s how you can fix the problem: To fix the runtime error R6025, run registry cleaner software to scan and fix all errors.  This alternative is suitable if the R6025 error is related to the Windows registry problem and where the error has occurred due to corrupted or malicious registry entries. You can download the registry cleaner repair tool for free. Run it to scan errors and then click the fix error button to repair the problem immediately.
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The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.
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    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x marked From the menu choose command prompt (admin) Windows menu command prompt adminIn command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer
  2. Run DISM

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  3. Update device driver

    Go to your manufacturer's website and update drivers for your components with the latest versions.
  4. Update Windows

    If you have an update ready for Windows, update it and see if this will remove the error
  5. Scan computer for malware

    Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.
  6. Download file

    One solution is to download a file from the official site and place it in the corresponding folder.
  7. Perform System restore

    Rollback system restore before the issue happened and your Windows will be working as intended
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What to do if Windows 10 PC turns on by itself
A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:
powercfg –lastwake
Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:
powercfg –devicequery wake_armed
After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.
  • Open the Power Options and then click on “Change Plan Settings”.
  • After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
  • Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.
  • In the Search bar, type in “system”.
  • Once it appears from the search results, click on it.
  • Next, select Advanced system settings on the left side and then go to the Advanced tab.
  • From there, click on Settings under Startup and Recovery.
  • Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.
  • Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
  • Next, right-click and then go to Properties and go to the Power Management tab.
  • In this tab, uncheck the “Allow this device to wake the computer” box.
Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.
  • Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
  • Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:
  • Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
  • After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
  • From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.
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