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Ways to speed up your Computer

Having a PC is a great thing, more often we are enjoying it than we have issues, but as time passes it seems that our computer is slowing more and more as new applications and games are coming which demand more powerful computers.

Before you decide to throw away your computer and buy a new one because you feel it is a bit slow, read through this guide where we will guide you to common tips & trick to make your PC run faster:

  1. Keep your PC clean and tidy

    Slowdowns and many other issues, even hardware failures can come from dirty PC. Make sure your PC is clean and tidy for maximum performance.

  2. Optimize airflow through PC casing

    Airflow is very important so your GPU and CPU and overall all hardware components can be kept in optimal working temperatures. If any device inside the casing is working in abnormal temperatures you will experience slowdowns and freezing on daily basis. Make sure that all fans are working and that your temperatures are in the optimal range to prevent overheating and make sure to have maximum performance.

  3. Check PC for malware

    Viruses, worms, and overall all malware can drastically reduce system performance. Make sure that your protection software is up to date with the latest definitions and that you have the latest Windows updates installed.

  4. Create a Hi-Performance power plan

    Windows power plans can be a very useful feature, especially if you are working on laptop but in order to boost performance and drain maximum, you will need to switch to a hi-performance power plan.

  5. Free space on the system drive

    Having little to no space on your Windows system drive can lead to extreme slowdowns, make sure that your hard drive is not on red when viewed from File explorer or you will experience even 50% poorer performance.

  6. Choose startup applications

    If you have many applications starting up with your Windows and many of them running in the background you will experience performance issues. Each application that runs in the background is taking RAM and CPU time for themselves which could be free and used for the program that you need.

  7. Do not open too many tabs in Browser

    Having too many tabs in Browser while working on a computer can also cause slowdowns, each tab is taking RAM for itself and even can cause Browser poor performance if a tab is LIVE and refreshing with new content all the time.

  8. Remove browser extensions

    Speaking of browser, having too many installed extensions which are active as soon as the browser is up and running can also lead to poor performances. Remove all which you really do not need and your computer will gain in speed.

  9. Make hardware upgrade

    Sometimes your system is just a little outdated, upgrading more RAM or switching to a new SSD with the greater speed can cause a world of difference in PC performance. Check to see how RAM is standard and upgrade accordingly, you can also upgrade the CPU and other bottlenecks in your system this way instead of completely buying a new PC.

  10. Format and reinstall system

    Drives, application traces, registry entries, etc. are piling up in your system over time, and if enough time is given it will clog your computer. From time to time it is a good idea to backup files and do a completely clean full format of HD and install a new and fresh copy of Windows with new and clean copies of applications and drivers.

That's it, 10 tips on how to make your Windows and PC perform better and speed it up. I hope that you found the read informative and helpful and I hope that I will see you soon.

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A Guide to Fixing Error 0x80004005

Error 0x80004005 - What is it?

Error 0x80004005 is a typical Outlook error. This error code occurs either when sending emails or receiving them. The error message may be displayed in either of the following formats:
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’

Error Causes

There are several causes for the error 0x80004005 such as:
  • The Script Blocking Feature Enabled While Using Norton Antivirus
  • Spyware
  • Viruses
  • Registry problems-Missing or corrupt registry keys
It is advisable to repair and resolve error 0x80004005 immediately as it may cause a great deal of inconvenience to you. This error may hamper your ability to receive and send emails from your Outlook account and lower your productivity too as you may be unable to communicate with your peers.

Further Information and Manual Repair

To fix error 0x80004005, you don’t have to wait for the network personnel or be a technical expert yourself. This may be a critical error but the good news is that it is easy to resolve. Here are some effective methods and quick fixes to resolve the error 0x80004005 instantly.

Method 1: Disable Script Blocking Feature in Norton Antivirus

After installing Norton Antivirus on your PC, if you start experiencing the Outlook error 0x80004005, then the best way to resolve it is to simply disable the script blocking feature. However, the downside of this is that by disabling this feature your PC will become vulnerable to viruses and malware.

Method 2: Disable the New-Mail Notification Feature in MS Outlook

If you don’t have Norton Antivirus downloaded on your PC, then try method 2. This method involves disabling the new-mail notification feature in MS Outlook. The error code 0x80004005 is often resolved by switching off this feature. Try it to see if it works. To disable the new-mail feature all you have to do is open your Outlook account and then go to the Tools menu, then go to Options and then select the ‘Preferences’ tab. After that click on the ‘Emails Options’ tab and then simply uncheck the check-box against ‘Display a notification message when new mail arrives’. To confirm changes press OK.

Method 3: Scan for Viruses

The error 0x80004005 may also be triggered due to viral infection or spyware. Such malicious software enters your PC through phishing emails and while downloading files and attachments. You may not be aware of this but your PC may be infected by viruses. It is important you remove them immediately as they can expose you to serious risks including privacy issues, identity thefts, data breaches, and more.
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Fix “Diskpart failed to clear disk attributes”
If you encounter the “Diskpart failed to clear disk attributes” error when you try to change the read-only state of a storage device using the Diskpart application and the request is denied, worry not for this post will give you a couple of fixes to resolve the problem. As you know, Diskpart is used for resolving read-only storage devices by changing their attribute via the command line. So if it is not able to change the attribute of the storage device, then you will most likely encounter an error such as this one. This kind of error is not uncommon and as long as there are no damaged physical attributes, you can resolve it right away. There are tons of reasons why you’re getting this error while using Diskpart, it could be that the storage device has a physical write-protected switch or the disk is hidden or has bad sectors. It could also be because the storage drive might be in RAW format or that you are running the Diskpart application without admin privileges. Whatever the cause may be, here are some options you can try to fix the problem but before you proceed, make sure that you log on to your PC as an administrator.

Option 1 – Check if there is a physical switch on the storage device

There are some USB devices and SD card readers that have a write-protected physical switch that disables all the writable options on the storage device and so if it is turned on, Diskpart won’t be able to change the disk attribute to writable. To check, simply look for the physical switch on both sides of the device and once you found it, make sure that it is toggled off and then plug the storage device back in then try running Diskpart once again.

Option 2 – Modify the WriteProtected key in the Registry Editor

Before you proceed, you have to create a System Restore Point first.
  • Tap the Win + R keys to open Run and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies
  • After that, look for the “WriteProtect” registry entry which is located on the left side of the window, and then double click on it.
  • Change its value to “0” and click OK to save the changes made and exit the Registry Editor.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 4 – Clear the attributes on RAW

  • Tap the Win + S keys then type “diskpart” in the field.
  • Click the Diskpart application and if a User Account Control dialog box pops up, click Yes to proceed.
  • After opening an elevated Command Prompt, type in the commands listed below and make sure to tap Enter right after you key in one command after the other.
    • list volume
    • select volume ‘n’ (In this command, you have to replace ‘n’ with the volume number of the drive)
    • format fs=fat32 quick (In this command you also have the flexibility to change the format to ‘ntfs’ or ‘exfat’)
  • After executing the commands given, unplug the removable storage device and wait for a couple of seconds and then plug it back in.
  • Now try any normal write operations and see if the error no longer appears.

Option 5 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.
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Troubleshooting Error 1722

What is Error 1722?

Error 1722 is a type of Windows Installer error. Developed by Microsoft, Windows Installer is a software component used for the installation, maintenance, and removal of software on Windows systems. This is basically an .MSI file that contains explicit instructions about installing and removing specific applications that are supported by this file for example JAVA and ArcGIS. The error 1722 occurs when there is a problem with the Windows Installer package. And because of this the program supported by Windows Installer Package fails to set up and install. This error message is displayed in the following format:
“Error 1722. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.”

Solution

Restoro box imageError Causes

You may encounter error 1722 due to multiple reasons such as:
  • Windows Installer Package corruption
  • Improper Windows Installer Package installation
  • Windows Script Hosting permission issues
  • Viral Infection
It is advisable to fix error 1722 to ensure the application supported by the Windows Installer Package that you are trying to set up on your PC, installs successfully.

Further Information and Manual Repair

To resolve Windows Installer Package error 1722 on your PC, try the methods given below:

Method 1

Sometimes the error 1722 may pop up if the Windows Installer Package is not installed properly. In such an event, it is advisable to uninstall Windows Installer Package and then reinstall it. To do so, click on start, then control panel, program, and features and then choose the Add/Remove Program option to uninstall the Windows Installer Package on your system. Once it is removed, click OK to save changes. Then reboot your PC. Now download the Installer package and reinstall. After the installation is complete, now try installing the application supported by the Installer package you wished to install. However, first, it is suggested that you remove any traces of the failed application first. For example, if you previously received the error while installing Java, then remove all traces of failed Java installation.

Method 2

The alternative method is to change Window Script Hosting settings. To do this, go to the start menu, open Run and then type ‘Regedit’ in the command line and then press OK to continue. Check for either or both of the following registry keys HKEY_CURRENT_USERSoftwareMicrosoftWindows Script HostSettingsEnabled HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettingsEnabled If either of these has a DWORD value of ‘0’, then scripting is disabled. Change the values to ‘1’ will enable scripting and resolve the issue.

Method 3

There can be two reasons for Windows Installer Package corruption, viruses or registry overloaded with bad entries and obsolete files. If the error is triggered by viruses, then run an antivirus program to remove viruses and restore your PC. However, if the error is related to registry issues, then download Restoro. This is an easy-to-use PC Fixer with a powerful registry cleaner. The registry cleaner wipes out all the obsolete files cluttering the registry and repairs the damaged and the corrupt important files thereby repairing all errors including error 1722 on your system. Click here to download Restoro.
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How To Repair Error Code C0000135

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Restoro box imageError Causes

There are multiple reasons behind the error code C0000135 BSoD such as:
  • Missing and damaged .DLL files which is linked to registry corruption
  • Malware attack
  • Viral infection
When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:
  • Data Loss with possibly no chances of recovery
  • System Failure and crash
  • Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135
To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:
  1. Hire a Professional
  2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!
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How to Resolve Error 80073712 in Windows 10

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

  • The inability of Windows Update to successfully complete the upgrade process
  • Message box highlighting the presence of error code

Solution

Restoro box imageError Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

  • Step one: Open your Internet browser
  • Step two: Type www.microsoft.com/downloads
  • Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
  • Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
  • Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

  • Step one: Type Command Prompt in the search box near the Start button
  • Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
  • Step three: Select Allow
  • Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
  • Step one: Download and run media creation tool
  • Step two: Click Run, then select Create installation media for another PC
  • Step three: Select changes to the installation options, then select Next
  • Step four: Choose USB flash drive or ISO file, then click Next
  • Step five: Select drive, then Next
  • Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
  • Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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VirtualBox FATAL:No bootable medium found!
If you continuously encountered the “VirtualBox FATAL: No bootable medium found, System halted” error when you try to install Windows 10 in VirtualBox, read on as this post will give you some potential fixes to resolve the problem – you will be guided on how to choose the ISO image to fix this error in VirtualBox. This kind of error is a very common one especially if you have a corrupted ISO file or if you have not selected an ISO file for your virtual machine. Like pointed out, this error pops up when you have a corrupted ISO file or if the ISO file is not attached to the virtual machine. You have to select the ISO file while you create the virtual hard disk, else, you will most likely face this problem, and to fix it, you need to download fresh Windows ISO, create a new IDE Controller, assign Windows ISO to the IDE Controller and then boot your virtual machine. For detailed steps, follow the instructions below but before you start, make sure that you have a valid and uncorrupted Windows ISO. Step 1: First, you need to open the VirtualBox program on your computer and select the virtual machine. Step 2: Next, click on the Settings button or you can also right-click on the virtual machine and select Settings from the context menu. Step 3: Once you’re in the Settings panel, go to the Storage section and from there, create a Controller: IDE. Step 4: To create a Controller: IDE, click the Add new storage controller icon and select the “Add IDE Controller” option. Step 5: After that, click the Add optical drive icon and click on the Choose disk button. You will then see all the attached and non-attached ISO files. However, you have to add the new ISO file that you just downloaded. Step 6: To add the new ISO file, click the Add button and select the ISO file and then select the .iso file from the Non Attached section. Step 7: Now click the Choose button and afterward, make a checkmark in the Live CD/DVD checkbox and then select the IDE Primary Master from the drop-down menu of the Optical Drive. Step 8: Once you’re done, save the changes made and try booting into your virtual machine again.
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Hive ransomware on Exchange servers

Hive ransomware has been targeting Microsoft exchange servers lately vulnerable to ProxyShell security issues in order to deploy various backdoors. Once the backdoor has been placed various attacks can be performed including but not limited to network reconnaissance, stealing admin accounts, taking valuable data, and even installing and deploying file-encrypting algorithms.

hive ransomware

ProxyShell wide abuse

ProxyShell is a set of three vulnerabilities in the Microsoft Exchange Server that allows remote code execution without authentication on vulnerable deployments. The flaw has been used in past by various ransomware like Conti, BlackByte, Babuk, Cuba, and LockFile.

Security vulnerabilities have been reported to be fully patched on May 2021 but how Hive was able to still be successful in exploiting PowerShell and infiltrating into the system there seems to be still some unpatched and open issues.

Hive

Hive has gone a long way since it was first observed in the wild back in June 2021, having a successful start that prompted the FBI to release a dedicated report on its tactics and indicators of compromise.

In October 2021, the Hive gang added Linux and FreeBSD variants, and in December it became one of the most active ransomware operations in attack frequency.

Last month, researchers at Sentinel Labs reported on a new payload-hiding obfuscation method employed by Hive, which indicates active development.

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Fix Windows Update Error 0x80242006
If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:
“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”
Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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Troubleshooting Epic Games Launcher issues
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.

Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.

Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.

Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.
  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter.  This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.

Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.

Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory. By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.
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Can’t drag and drop files or folders
Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
  • From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
  • After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.
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