What to do if Windows is stuck in Tablet Mode

Google Docs has cemented itself as a great free alternative to Microsoft Office Word. Most of the time people just share links to google Docs among themselves but sometimes you need to save and download files.

Luckily Google docs let you download easily files in various formats including PDF as well. In this short tutorial we will explain how can you download your Google document as a PDF file.

Saving Google Docs as a PDF

Open the Google document inside the browser and click on the File drop-down menu. In the file drop-down menu go to Download and choose PDF document. Next, choose the location where you would like your file to be saved and click on SAVE.

And that's all that needs to be done. Also, you can edit PDF files as well in google docs if you need to.

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Error Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

• System (or SYSTEM)
• SELF
• LOCAL
• Network

Failure to fix this error message might result in others, including error code  0xc0000001. 

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

• LOCAL
• System (or SYSTEM)
• Network
• SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

• Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
• Step 2: A dialog box will open. Just click the “Change” button
• Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

• Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
• Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
• Step 3: Find the “Computer Name” tab then click “Change”
• Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

• Step 1: Go to the Start menu and type System
• Step 2: Click System  then go to the Advanced tab
• Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.

• Right-click on the taskbar and then select the Task Manager.
• Next, look for Windows Explorer under the Processes tab.
• Then right-click and select restart.
• After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Type in “services.msc” in the field and hit Enter to open Services.
• From there, look for Windows Audio and then right-click on it and go to Properties.
• After that, you have to make sure that the Startup Type is set to Automatic.
• Then click on the Stop button. Once it has stopped, start it again.
• Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Error Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.

• The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
• Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
• To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
• Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
• Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
• If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

The first major update for Windows 11, 22000.65 has brought some bug fixes and some new features. The previous update was just a bunch of small fixes but this time Microsoft has brought much more with this one.

Bug and security fixes:

• Patch for the PrintNightmare vulnerability.
• Taskbar icons not displaying after you rotate the screen back and forth.
• Date and time not following format settings.
• Contrast issues with File Explorer title bar
• Search dropping the first keystroke when you press the Windows key and type
• Blurry windows in ALT + Tab

Besides bug and security fixed newest update has also brought us some functional changes:

• The start menu can no longer be moved from center
• A search box appears at the top of the Start menu.
• Taskbar appears on secondary monitors.
• The refresh option appears on the jump list when you right-click the desktop. It was on the "Show more options" list before.
• New look for certain dialog boxes such as "battery low" or "display change"
• New snap layouts for portrait mode screens.
• Option to troubleshoot sound problems when you right-click the volume icon.
• Power mode settings on Power & battery settings menu.
• Right-clicking .ps1 files offers a "Run with PowerShell" option.
• New GIFs in the emoji panel in China

Honestly, I really like a search box on top of the start menu but really dislike the option to move it to left, I am sure that there are a lot of users who would feel more like at home if they could still move and set Windows to function and work how they want. It is very strange to me that Windows 10 was made to be so user-focused and been able to be user specific and Windows 1 takes most of these things away. I am not sure why Microsoft is going this way but I cannot really see how moving the taskbar on left is a programming issue or why it is wrong for example.

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Further Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

• Visit the Microsoft Update Website
• After the "scan for updates" is complete, click the Welcome or Custom page.
• Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
• For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
• Hit the "Review and install updates" button.
• Confirm that the second update for the graphics card is not present, then move on the installing the updates.
• Click on the start button, go to All Programs, and then click on Windows Update.
• Hit the "Check for updates" tab.
• After the "scan for updates" is over, click the"Optional updates" link.
• In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
• Hit the OK button.
• To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
• For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
• After the scan is complete, click the"Optional updates are available" link.
• Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
• If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.

Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it. However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.

Having an eMail in today's modern world is no longer a privilege or being geeky, it has surely become a necessity. From Facebook to LinkedIn or Steam many services today require you to have an account in order to use them, and in order to create an account, you need working eMail. That being said many people today have several eMail accounts, one for social media, one for work, maybe even one for very close friends and family. How creating eMail today is completely free we might end up with several eMail accounts. eMail clients have also evolved much since their first days and became more than just applications for receiving eMails, today they can take various different tasks having additional features built into them like calendar, batch eMail processing, etc. Taking all of said into account I am presenting to you within my personal opinion some of the best eMail clients starting with free ones.

Best free eMail clients

Google Gmail

https://gmail.com It would be very difficult to even start a free eMail list without mentioning Google's Gmail. Introduced all the way back in 2004 as an invite-only service it became over time the most popular email platform largely due to the fact Google is offering free eMail accounts. There are a lot of good things to be said about Gmail itself, most of the area is clutter-free and the largest space is reserved for eMail itself letting users focus on what is important. WEB client itself means that you do not need to have any application installed on your device, altho via Google chrome, you can use Gmail offline offering you flexibility if needed. The ability to connect and manage other accounts like Outlook, Yahoo, etc is just making Gmail even more attractive, and the snooze feature is a really neat little detail that will pause eMail notifications if you need to focus on other things. Lack of organizing messages into folders is a little confusing since Gmail offers its own unique label system but sometimes I need to have old reliable save eMail to folder. All in all, Gmail is a great service and it offers a great eMail on the go experience.

Mail eMail client

https://www.microsoft.com/en-us/p/mail-and-calendar/ Free Windows eMail client simply called Mail is what was once outlook express. Mail itself has the ability to work with other popular accounts like Google Gmail account, Yahoo, iCloud etc. How it comes with Windows OS and it integrates very well with Microsoft Calendar, this eMail client is for many the first choice. On the negative side, I might say this is a strip-down version of Outlook which is paid solution so some features are missing if we would compare the two. Overall, a simple and nice eMail client worth your time, especially if you are on the Windows platform.

Mozilla Thunderbird

https://www.thunderbird.net Great eMail client matching in functions against paid and premium solutions of big tech companies. Fueled with plenty of customization options and reskinning ones this eMail client offers a lot for its free price tag. It is also fueled by Mozilla community focusing on privacy and security. It can work with any mail service and it is lightweight with a clean look, altho the look itself can be heavily customized. The bad side is that client itself relies on email services to provide cloud-based emails, so if you are receiving your email via a service that does not have a cloud-based service in itself all of your received emails will be locked to the computer where you have received them. Also customizing it can be sometimes a little too technical for the average computer user. All in all, Thunderbird is one great eMail client and it would be a shame not to use it because of its technical side, if you need a reliable and secure eMail client on a single machine, look no further than Thunderbird.

Paid eMail clients

Microsoft Outlook

https://www.microsoft.com/en-us/microsoft-365/ Outlook comes as a part of the Microsoft Office suite and as one of the oldest eMail clients, it is still widely popular and adopted through many users and businesses. It has tight integration with all Microsoft services and full integration with Calendar making it one of the if not the best eMail client out there. Outlook also has a free online service completely free for personal use as well. The downside is that you can not get it as a separate product if you want a business version other than as a part of the Office suite. The final verdict would be that this is perhaps the best eMail client out but the big downside is that there is no desktop version outside the Office suite.

eM Client

https://www.emclient.com/ eM Client offers a wide array of features, including a calendar, contacts, and chat. Support is provided for all the major email services including Gmail, Yahoo, iCloud, and Outlook.com. The latest version also offers PGP encryption, live backup, basic image editing capabilities, and auto-replies for Gmail. Its automatic system makes it very easy to get emails from other services since there is no manual setting, all that is needed is to type in your email and eM Client will do everything else automatically. A one-time purchase is not pricy and it could offer some features that some free clients are missing. Go check it out with a free trial and see if it is for you.

Mailbird

https://www.getmailbird.com This eMail client's main focus is the simplicity of use with visual appeal while tackling multiple eMail accounts. It has many built-in apps along with a customizable interface. Unlike some more Microsoft-centric email clients, Mailbird Business supports a diverse range of integrated apps, including WhatsApp, Google Docs, Google Calendar, Facebook, Twitter, Dropbox, and Slack, all making for a better-streamlined workflow. The downside of this client is the yearly subscription plan. I think people, in general, want to get away from software subscription plans so I will include this as a downside but bear in mind it is downside just in terms of a business plan not in the client itself.

Inky

https://www.inky.com/ Inky is eMail client if you are looking for security. It uses AI along with machine learning in order to block all types of phishing attacks that can get through to other clients. The proprietary machine learning technology can literally read an email to determine if it has phishing content, and then is able to quarantine the email or deliver it with the malicious links disabled. It also takes things a step further and offers an analytics dashboard, which allows an administrator to see patterns of attacks based on dates, or targeted users. The downside is that client itself is so much focused on security that sometimes some nonsecurity features get overlooked and provide a poor experience but if you need a good and greatly secured eMail client Inky is one to check out.

If you suddenly encounter Error 0x80000003 while trying to execute a random file then read on as this post will show you how you can fix such an error. Obviously, it mostly happens on executable files or .exe files and is most likely caused by the conflict in the execution of some registry files or it could also be caused by missing drivers or it could also be due to some incompatible hardware which is why you’re unable to run the executable file. When you encounter this error, you will see the following error message on your screen:

“The exception Breakpoint, A breakpoint has been reached, (0x80000003) occurred in the application.”

As you can tell, the Windows Executive STATUS message is a warning and if you are given an option, you must select one of the options from the message box. So if you are running the application in an end-user environment rather than in a development environment, you must contact the supplier of the running application regarding this error message since this shouldn’t be happening when a finished program is running. Before you get started executing the troubleshooting guide given below, make sure that you create a System Restore Point first since you will be dealing with some critical settings in Windows. Having done this, proceed to the options provided below.

Option 1 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve Error 0x80000003. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 2 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Error 0x80000003 to appear. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 5 – Try contacting the developer

If you find that you’re getting Error 0x80000003 on only one particular application, then you can try to contact the developer of the software that’s throwing up this error. All you have to do is search the web for the official support channel of the software and discuss the error from there.