A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help.
The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.
The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
net stop wuauserv
net stop bits
rename c:windowsSoftwareDistribution SoftwareDistribution.bak
net start wuauserv
net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process. So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.
The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.
Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.
It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.
It is a common error that users come across and appears on your PC with the following message:
“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”
Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:
The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.
This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.
These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.
Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.
If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:
After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.
If the error persists, you can use system restore to eliminate the problem. Here is how to do so:
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.
If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.
This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.
You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.
Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.
Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.
Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.
DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.
It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.
It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.
Click here to download DriverFIX to fix Error Code 38 quickly and effectively!
TelevisionFanatic is a potentially unwanted browser hijacking extension developed by Mindspark Interactive Network. It is marketed to enjoy one-click access to local TV listings, watch recently-aired episodes of your favorite shows and viral web videos, plus TV news and show recaps. However, all of these services require registration and sensitive personal data, that is later sold/forwarded to serve ads.
Upon installation, this extension adds registry entries that allow it to run each time the computer is started. It also changed your default search engine to MyWebSearch and hijacks your default new tab behavior opening MyWebSearch instead. These search results display unwanted ads, and clutter pages with sponsored links that negatively affect your browsing experience. Multiple anti-virus scanners have detected TelevisionFanatic as a browser hijacker, and therefore it is flagged for optional removal.
“The instruction at 0xf77041d24 referenced memory at 0×00000000. The memory could not be read.”
Premiere Download Manager is a Browser Extension that comes bundled with Premiere Download Manager Potentially unwanted program, and other unwanted applications and extensions. This program was developed by Mindspark Interactive and offers users the ability to download files off the internet through the Download Manager provided. It also changes the home page and defaults the search engine to Myway.com.
This bundle monitors the user’s activity, and while the extension has access to your browsing activity, clicked links, visited pages, etc. the application itself has access to all the files that you downloaded, and have on your computer. This gathered data is later sent back to Mindspark’s servers where it is used to better target ads for users.
While installed, you will run into additional, sponsored links, and even pop-up ads while browsing the internet. Though it is not considered malware, it contains many behaviors disliked by users and is labeled as potentially unwanted. This bundle has been marked as a Browser Hijacker by several anti-virus applications and is therefore recommended to remove from your PC.