Fix 0xc00d36cb error in Windows 10

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Error Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

• System (or SYSTEM)
• SELF
• LOCAL
• Network

Failure to fix this error message might result in others, including error code  0xc0000001. 

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

• LOCAL
• System (or SYSTEM)
• Network
• SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

• Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
• Step 2: A dialog box will open. Just click the “Change” button
• Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

• Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
• Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
• Step 3: Find the “Computer Name” tab then click “Change”
• Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

• Step 1: Go to the Start menu and type System
• Step 2: Click System  then go to the Advanced tab
• Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

Encountering error code 0x80073712 in no way implies that you need to throw out your computer system and acquire a new one. Not at all! This error code simply means that a very important file to Windows might have gone missing or corrupted. This file is crucial to Windows update so without obtaining this file, you won’t be able to proceed with the update.

Error Code 0x800F0923

Likely, there are many programs and drivers installed on your computer. They all play a vital role. However, if you’ve received error code 0x800F0923, it might be time to consider or turn your eyes to installed drivers on your system. Why? Error code 0x800F0923 means that there’s a driver or driver on your current Operating System that’s not compatible with Windows 10. There’s clearly a dilemma here.

“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

In today's world any professional, whatever be design, print, web design or similar is using one or more Adobe programs. Adobe has cemented itself as a must-have software for any kind of serious and even amateur work. Sadly in the latest Windows 11 adobe software in some instances can slow down your computer and put some hard load on the CPU. If you are one of these unfortunate users, keep reading because we have a few things you can do to solve this.

1. Run SFC scan

SFC scan is a built-in Windows tool aimed at diagnosing and repairing system files inside Windows itself. Running an SFC scan usually solves most issues of these kinds so we will try that one first.

1. Press ⊞ WINDOWS + S to open the Search bar and type in cmd
2. Select command prompt and on the right side click on Run as administrator
3. Inside command prompt type in: sfc /scannow and press ENTER
4. Wait for the whole process to finish and reboot your system

2. Update Windows

Windows updates are designed to fix issues and solve problems, check to see if a new update is available to install.

1. Press ⊞ WINDOWS + I to open the Settings app
2. Click on Windows Update in the bottom left pane
3. On the right check visually if there is an update pending and if there is, install it

3. Temporary turn off antivirus and firewall

Antivirus and firewall can interfere with adobe applications and background services, try turning your preferred protection software temporarily off and check if your CPU is still under high load.

4. Reinstall Adobe suite

Uninstall and install a clean version of the adobe creative suite or individual applications that you are using. Check your CPU load after reinstallation.

5. Uninstall Adobe CEF Helper

This is not a really advisable course of action but if non of the previous solutions have produced results then this might be the only option if you would like to keep using the software. Open File Explorer and paste the following line in the path box on top: C\:Program Files>Adobe Systems>Adobe CEF Helper or Adobe Creative Cloud >Adobe CEF Helper_uninstall.exe. Double click on the file and uninstall the CFT helper.

If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:

“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

MSASCui.exe is a digitally signed file from Microsoft located in folder C:\Program Files\Windows Defender. It is a component of Microsoft Windows Defender Antispyware. This file is responsible for performing spyware scans. It is already installed in Windows Vista operating system. MSASCui.exe becomes an error code when it is found in another path. It is categorized as a Windows runtime error.

Solution

Error Causes

The cause of MSASCui.exe error is triggered by:

• Corrupt or damaged registry entries
• Virus Infection

The potential risks of MSASCui.exe error are:

• Slow PC performance
• Data loss

When this file becomes an error, it will display messages like:

“This application has failed to start to run on Windows because MSASCUI.exe cannot be found.” “Windows Defender cannot work properly and protect the Windows system effectively”

The message will keep popping up on your computer screen time and again.

Further Information and Manual Repair

When you experience an MSASCui.exe error on your PC, it is advisable to fix and repair it immediately before it causes serious damages to your system. Here are some DIY quick solutions to repair MSASCui.exe error:

Solution 1:

If the speed of your PC reduces significantly and you also see MSASCui.exe error message pop on your screen, then in this case it is advisable to uninstall the Windows Defender program from your PC. To do so, follow these instructions:

• First, open the Windows Task Manager by pressing the “Ctrl, “Alt” and “Delete” keys on the keyboard.
• Now click the ‘Processes’ tab. This will show the currently running processes on your system.
• Scroll down and click on “MSASCui.exe” and then end the process. This will stop the program from running on your PC.
• After this go to the start menu and double click on ‘My Computer’ and click on the C drive.
• Choose the option ‘Program Files’ and then click on the ‘Windows Defender’ folder.
• Now to delete this folder, right-click and select ‘delete’. This will uninstall the program, fix the MSASCui.exe error, and also improve the performance of your PC.

Solution 2:

If you find the MSASCui.exe file located in some other path, then this is an indication of a virus. In this case, it is recommended to run an antivirus program on your PC to scan and delete all viruses. If you don’t have an antivirus program already installed on your system, then you should download it. Once antivirus software is downloaded, simply run it to scan viruses and then click on delete to remove all the viruses on your system. This will help you resolve the MSASCui.exe error caused by malware on your PC right away.

Error Code 0x80070570 - What is it?

Error Code 0x80070570 is a common Windows 10 error code that generally is seen by users who are attempting to install a new version of the operating system. While it is most often associated with Windows 10, variations on this same error code have been present in previous versions of the operating system, going all the way back to Windows 7.

Common symptoms include:

• Inability to run through the installation process to completion when attempting to install a new version of the operating system
• Error message regarding corrupt or missing files

While it is frustrating to encounter an error like Error Code 0x80070570 as you try to install a new operating system version on your device, there are several methods that can be used to try to resolve the issue. If you do not feel like you have the skill or knowledge necessary to successfully apply the steps below, be sure to get in touch with a trusted computer repair technician that is competent in the repair of Windows 10 errors.

Solution

Error Causes

In some cases, Error Code 0x80070570 arises erroneously when the system isn’t able to find a particular file that it needs. Other times, it happens when there is a conflict with the antivirus software that you are running and the installation software. Finally, there may be a faulty source of RAM in your computer that needs to be removed before the installation can be completed.

Regardless of what you believe to be the cause behind the error code, there are at least two different methods that you can use to try to resolve Error Code 0x80070570 on your device. The first is fairly simple and easy to follow, while the second requires a little bit more knowledge of your hardware in order to complete it successfully.

Further Information and Manual Repair

There are two common ways that users can attempt to get around Error Code 0x80070570 on their devices. Each requires a little more skill and technical knowledge than the last. If you don’t feel like you have the skill, time, or ability to invest in the methods below, be sure to get in touch with a Windows repair technician who can help you to complete the necessary steps in the right ways.

Here are the best ways to attempt to resolve Error Code 0x80070570 on your Windows device:

Method One:  Reattempt Installation

In some cases, when Error Code 0x80070570 appears on your computer, you can simply click on the OK button and then go back to the screen immediately proceeding where your installation has left off, choosing to restart the process of installation. For some users, repeating this method at least four times has allowed them to bypass the error without undertaking more serious and time-consuming methods to resolve the issue at hand.

Method Two:  Check Your Various Sources of RAM

If you have more than one source of RAM in your computer, first remove one of the sources, then re-attempt installation. If you are still encountering Error Code 0x80070570 after removing one of the sources, continue to remove each until you are down to a single source, then trade that last source for one of the ones that have been pulled.

If you have a bad source of RAM, this can help you to figure out which input is causing the error to appear and to address the problem appropriately. Once you have determined which specific source is causing the problem, you can reboot your computer and attempt to run the installation process one more time.

If your RAM sources are not specifically causing the issue, you may still need to run diagnostics tests on your hardware to identify the source of the problem at hand.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Windows Updates are checked for their validity every time they are downloaded from Microsoft servers just like how browsers check websites for a valid certificate. And so if you got an error message saying, “ Some update files aren’t signed correctly, error code 0x800b0109 ” while trying to update your computer, it indicates that the Windows service was unable to verify the validity of the Windows Update. To fix this error, you can try out the options prepared in this post.

Option 1 – Reboot your computer and try again

Save your work and reboot your computer and then try checking for updates again. In some cases, all you need is a restart to fix errors like error code 0x800b0109.

Option 2 – Try to update Windows after an hour or so

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it an hour or so before trying to run Windows Update again.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 5 – Clear the contents in the Software distribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Error Code 0x80d02002? - What Is It?

Error Code 0x80d02002 is one of the common errors encountered by Windows users upgrading to Windows 10 or installing new Windows updates. This error results in program lock-ups, system crashes, and freezes, or slow PC performance. It can also cause possible loss of private data on your device.

Some of the common error messages involving Error Code 0x80d02002 include:

• Something went wrong, Please try again later. Windows update error dt_000 – 0x80d02002
• Error(s) found: Code 0x80d02002 Windows update encountered an unknown error. Windows update ran into a problem.
• Windows Update Cannot Check For Updates – 0x80d02002
• 0x80d02002 – Windows could not search for new updates. An error occurred while checking for new updates for your computer. Some updates were not installed.
• There were some problems installing updates, but we’ll try again later If you keep seeing this and want to search the web or contact support for information, this may help – 0x80d02002

While upgrading to Windows 10, depending on the state of your computer, you might encounter other error messages, including error code 0xc000021a. 

Solution

Error Causes

Error Code 0x80d02002 normally occurs when a user updates their system, upgrades to Windows 10 from Windows 7 or Windows 8/8.1, or installs new Windows updates. There are several reasons why this error happens which includes:

• Internet connection problems
• Blocked system ports
• Conflict on system level

Further Information and Manual Repair

In trying to fix Error Code 0x80d02002, you can employ manual repair methods to effectively and efficiently solve the issue. However, keep in mind that one tiny error made in using the command prompt can result in data loss or put your computer in a no-boot situation. In such cases, you can seek help from a Windows professional or consider using an automated tool whenever necessary.

You can try doing the following manual repair methods in an attempt to fix Error Code 0x80d02002:

Method One: Reset Windows Update Components

In trying to fix Error Code 0x80d02002, you may try resetting manually and check the Windows update components by doing the following steps:

1. Right-click on the Start button then select Command Prompt (Admin) from the list to open a Command Prompt window.
2. Once the Command Prompt window appears, type or copy and paste the following commands all at once then hit Enter:

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

3. Exit the Command Prompt then check if the issue is resolved.

Method Two: Check If The Region Is Correct

1. On the Start screen, type Region. Afterward, click on Settings then hit
2. Under the Format tab, choose English (United Kingdom).
3. Select Language Preferences then click on Add a language. Afterward, add “your language.”
4. After you’ve added your preferred language, choose it then click on Move Up to make it the first language. Close now the Language window.
5. On the Region window, select Additional Settings and see if the values are the same.
6. Select the Location tab then change the Home Location to “your country,” then hit

Method Three: Perform an SFC Scan

Check if there are system files that need to be repaired by running an SFC Scan. Follow the steps below:

1. Type CMD in the search bar then right-clicks on it. Select Run as Administrator. This will open a Command Prompt window in elevated mode.
2. In the next window, select
3. Once the Command Prompt window appears, type the command: sfc /scannow
4. Leave the Command Prompt window open and wait for the process to complete. This might take a while depending on how fast or slow your device is.
5. When everything’s fine, the message saying “Windows Resource Protection did not find any integrity violations” will appear.

 Method Four: Disable Skype or Antivirus

There are times when Skype or your installed antivirus can conflict in updating your system. You can disable first your antivirus or Skype as you update your system and enable them once again when you successfully update your system.

Method Five: Download A Powerful Automated Tool 

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

If you are using your Google Chrome browser and suddenly notice a constant flickering after you’ve upgraded your Windows 10 computer, read on as this post will help you sort out the issue. A lot of users have reported this screen flickering issue in Chrome after having upgraded their devices to a recent Windows 10 build. The bizarre thing about this problem is that it only affects the Google Chrome browser and when it occurs, the Chrome browser will start to flash or flicker. According to users who experience the problem in Chrome, it seems to get worse when they try to play videos on YouTube or other streaming sites. To resolve this problem, many users tried to use Chrome in Incognito Mode, cleared the browser cache as well as cookies. They even tried resetting the browser settings and reinstall Chrome but nothing seems to work. Worry not though as there are still other options you can try to fix the problem and they’re easy ones so you’ll have no problem following them. The screen flickering problem in Chrome appears to be related to the Windows background and color settings as well as incompatible display drivers. This is why it is advised that you have both the video card drivers and Chrome browser updated to prevent the same problem from happening again. To get started troubleshooting the screen flickering issue in Chrome, refer to the following options.

Option 1 – Try modifying the background and colors settings

• Tap the Win + I keys to open the Settings app.
• From Settings, go to Personalization to load the Background Preferences and if this window does not appear, just select the Background option from the left side panel.
• Next, select a Solid Color as the new background from the drop-down menu.
• After that, check if the problem is fixed. This should be fixed especially if the one that’s causing screen flickering is the Windows automatic background switching.
• Once you’ve selected the Solid color as the background preference, go to the Colors tab under Personalization. This will open a new window and from there, check the box of the “Automatically pick an accent color from my background” option.
• Now close the Settings app and open Chrome again.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.

• Open the Google Chrome settings page.
• Click on the Advanced button to get more options.
• Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
• After that, check if the screen flickering issue in Chrome is fixed.

Option 4 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:

• Open Chrome and type “chrome://flags” and hit Enter.
• Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
• After that, select the drop-down menu and select Disabled.
• Then click on the “Relaunch Now” button.