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A Quick Guide to Resolving Error 2738

Error 2738 - What is it?

The error code 2738 typically occurs either when you attempt to install a program or uninstall it on Windows Vista and 7. The error message is displayed in the following format:

“Error 2738. Could not access VBScript run time for custom action.”

It is a type of runtime error associated with VB (Visual Basic) Script. It indicates that the VB script engine is not correctly registered on your computer.

Solution

Restoro box imageError Causes

The error 2738 may occur due to multiple reasons. These include:

  • Windows VB Script engine is not properly installed or is disabled on your PC
  • Registry keys are incorrect
  • Corrupt registry entries
  • Poor PC maintenance

As this error code may be generated due to registry issues, it is advisable to fix it immediately as it may pose serious threats to your system like system failure, crash and valuable data loss. And complete data retrieval is often the hardest task.

Further Information and Manual Repair

To avoid such threats and to resolve the error 2738 on your PC immediately, here are some solutions that you can try:

Register the VB Script Engine Correctly on Your PC

This can be done by running the command prompt as administrator:-

  • Simply go to the start menu, click all programs, and select accessories.
  • Right-click on Command Prompt and select ‘run as Administrator’.
  • Navigate to the folder that contains the DLL. If you are using Windows 32 bit version, then type cd %windir%system32 into the Command Prompt and then press enter.

Nonetheless, if you are using 64-bit version Windows then type the following command: regsvr32 vbscript.dll and then press enter. This will help you register the VB script engine correctly and resolve the issue.

Download and Run Restoro

If the error still persists, then this means the underlying cause of the error 2738 could be invalid and corrupt registry keys. To resolve either of the causes in seconds, it is advisable to install and run Restoro.

Restoro is an advanced, innovative, and multi-functional PC Fixer. This tool is embedded with multiple utilities including a powerful registry cleaner, an antivirus and a system optimizer.  The registry cleaner is a powerful utility that instantly detects all registry issues and resolves them right away.

The registry saves all activities performed on the PC. It stores all types of files including invalid registry keys, cookies, internet history, junk files and temporary files.

If these unnecessary files are not removed and cleared from the PC, it not only takes a lot of disk space but also damages the registry and dll files.

The registry cleaning utility detects all such files and removes them. It wipes out all invalid registry entries and bad keys clean the registry and restores it.

In addition to this, this tool can also be used to remove viruses and optimize the system speed. It is a user-friendly and highly functional PC repair tool. It is compatible with all Windows versions

Click here to download Restoro on your PC and resolve error 2738 right away!

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NVIDIA Control Panel is not opening
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC. Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
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  • Restart the NVIDIA Display Driver Service
  • Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.

Option 1: Restart the process of the NVIDIA Control Panel.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
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Option 2: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
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  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
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  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 3: Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
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Locating the source of the issue

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Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

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Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

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Option 2 – Update the device drivers

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Option 4 – Try running the Blue Screen Troubleshooter

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Option 5 – Try running the Memory Diagnostic Tool

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Option 1 – Run the Windows Module Installer

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Option 2 – Try manually installing the updates

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Option 3 – Delete the files from the Software Distribution folder

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  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
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Option 5 – Run the Windows Update Troubleshooter

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Option 1 – Install the Media Feature Pack for Windows 10 N version

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  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
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Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
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What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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