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10 Worst Computer Viruses in history

Computers viruses, worms, ransomware, etc. are kinds of malicious software that no user should take lightly. On several occasions, we have touched upon security steps that each user should take in order to protect its identity and data. Sadly sometimes even when all precautions are taken some malware can still slip through and wreak havoc. Today we are looking at some of the worst or the best, depending on your view that has indeed wreaked plenty of havoc.

viruses10 worst computer viruses in history

In the list of the 10 most famous computer viruses below, we show the costs, dates, reach, and other key facts. First a note about terms: we use the words “virus” and “worm” interchangeably because most readers search for them that way. But there’s a subtle difference that we explain after the list.

1. Mydoom – $38 billion

The worst computer virus outbreak in history, Mydoom caused estimated damage of $38 billion in 2004, but its inflation-adjusted cost is actually $52.2 billion. Also known as Novarg, this malware is technically a “worm,” spread by mass emailing. At one point, the Mydoom virus was responsible for 25% of all emails sent.
Mydoom scraped addresses from infected machines, then sent copies of itself to those addresses. It also roped those infected machines into a web of computers called a botnet that performed distributed denial of service (DDoS) attacks. These attacks were intended to shut down a target website or server.

Mydoom is still around today, generating 1% of all phishing emails. That’s no small feat considering the 3.4 billion phishing emails sent each day. By that figure, Mydoom has taken on a life of its own, infecting enough poorly-protected machines to send 1.2 billion copies of itself per year, 16 years after its creation.
Though a $250,000 reward was offered, the developer of this dangerous computer worm was never caught.
Wondering what makes the world’s most secure computers so safe? See the Tech@Work guide: Upgrade to the World's Most Secure and Manageable PC

2. Sobig – $30 billion

The 2003 Sobig computer virus is actually another worm. It is second only to the Mydoom virus in its scope. The $30 billion figure is a worldwide total, including Canada, the U.K., the U.S., mainland Europe, and Asia. Several versions of the worm were released in quick succession, named Sobig.A through Sobig.F, with Sobig.F being the most damaging.
This cybercriminal program masqueraded as legitimate computer software attached to emails. It disrupted ticketing at Air Canada and interfered with countless other businesses. Despite its widespread damage, the creator of the successful bug was never caught.

3. Klez – $19.8 billion

Klez is a close third on the list of the worst computer viruses ever created. With nearly $20 billion in estimated damages, it infected about 7.2% of all computers in 2001, or 7 million PCs. The Klez worm sent fake emails, spoofed recognized senders and, among other things, attempted to deactivate other viruses.
As with other viruses and worms, Klez was released in several variants. It infected files, copied itself, and spread throughout each victim’s network. It hung around for years, with each version more destructive than the last.
Windows has come a long way since most of the computer viruses on this list hit the web. Thankfully, built-in protection with Microsoft Defender is always on the watch.

4. ILOVEYOU – $15 billion

The year 2000’s ILOVEYOU virus worked by sending a bogus “love letter” that looked like a harmless text file. Like Mydoom, this attacker sent copies of itself to every email address in the infected machine’s contact list. Shortly after its May 4 release, it had spread to more than 10 million PCs.
The virus was created by a college student in the Philippines named Onel de Guzman. Lacking funds, he wrote the virus to steal passwords so he could log into online services he wanted to use for free. He reportedly had no idea how far his creation would spread. This virus is also known as Loveletter.
Need to up your remote work security game before there’s another entry on the list of most deadly computer viruses? See our guide: How to Work Remotely and Securely

5. WannaCry – $4 billion

The 2017 WannaCry computer virus is ransomware, a virus that takes over your computer (or cloud files) and holds them hostage. The WannaCry ransomware ripped through computers in 150 countries, causing massive productivity losses as businesses, hospitals, and government organizations that didn’t pay were forced to rebuild systems from scratch.
The malware raged like wildfire through 200,000 computers worldwide. It stopped when a 22-year-old security researcher in the U.K. found a way to turn it off. Computers with out-of-date operating systems were hit especially hard. That’s why security experts always recommend updating your systems frequently.

Ransomware strikes again

In September 2020, one of the potentially largest computer virus attacks in medical history hit Universal Health Services. The U.S. hospital chain, which has more than 400 locations, was reportedly struck by damaging ransomware. The attack forced the cancellation of surgeries and made healthcare workers switch to paper records.

6. Zeus – $3 billion

The Zeus computer virus is an online theft tool that hit the web in 2007. A whitepaper by Unisys three years later estimated that it was behind 44% of all banking malware attacks. By then, it had breached 88% of all Fortune 500 companies, 2,500 organizations total, and 76,000 computers in 196 countries.
The Zeus botnet was a group of programs that worked together to take over machines for a remote “bot master.” It originated in Eastern Europe and was used to transfer money to secret bank accounts. More than 100 members of the crime ring behind the virus, mostly in the U.S., were arrested in 2010. It’s not as prominent today, but some of the virus’ source code lives on in newer botnet viruses and worms.

Zeus caused documented damage of $100 million. But the real cost in terms of lost productivity, removal, and undocumented theft is undoubtedly much higher. A $3 billion estimate, adjusted for inflation, puts this virus at a cost of $3.7 billion in today’s dollars.

7. Code Red – $2.4 billion

First observed in 2001, the Code Red computer virus was yet another worm that penetrated 975,000 hosts. It displayed the words “Hacked by Chinese!” across infected web pages, and it ran entirely in each machine’s memory. In most cases it left no trace in hard drives or other storage.
Financial costs are pegged at $2.4 billion. The virus attacked websites of infected computers and delivered a distributed denial of service (DDoS) attack on the U.S. White House’s website, www.whitehouse.gov. In fact, the White House had to change its IP address to defend against Cod Red.
Can your printer get a virus? See our cool infographic: The State of Printer Security

8. Slammer – $1.2 billion

The SQL Slammer worm cost an estimated $750 million across 200,000 computer users in 2003. This computer virus randomly selected IP addresses, exploiting vulnerabilities and sending itself on to other machines. It used these victim machines to launch a DDoS attack on several internet hosts, significantly slowing internet traffic.
The Slammer worm hit banks in the U.S. and Canada especially hard, taking ATMs offline in many locations. Customers of Toronto’s Imperial Bank of Commerce found themselves unable to access funds. The attack reared its ugly head again in 2016, launching from IP addresses in Ukraine, China, and Mexico.

9. CryptoLocker – $665 million

Thankfully, ransomware attacks like the 2013 CryptoLocker virus have dipped since their 2017 peak. This malware attacked upwards of 250,000 machines by encrypting their files. It displayed a red ransom note informing users that “your important files encryption produced on this computer.” A payment window accompanied the note.
The virus’ creators used a worm called the Gameover Zeus botnet to make and send copies of the CryptoLocker virus. According to a report by security firm Sophos, the average ransomware attack costs a business $133,000. If we estimate that CryptoLocker hit 5,000 companies, that would put its total cost at $665 million.
Where will cybersecurity go next? See our guide: The Future of Cybersecurity

10. Sasser – $500 million

The Sasser worm was written by a 17-year-old German computer science student named Sven Jaschan. He was arrested at the age of 18 in 2004 after a $250,000 bounty was posted for the computer virus’ creator. A friend of Jaschan’s tipped authorities that the youth had penned not only the Sasser worm but also the damaging Netsky.AC attack.
Jaschan was given a suspended sentence after it was found he was a minor when he wrote the malware. The Sasser worm crashed millions of PCs, and though some reports put damages at $18 billion, the relatively low infection rate suggests a more likely cost of $500 million.
Other notable viruses

The top 10 worst computer viruses above are just the ugly tip of a gargantuan digital iceberg. With a million new malware programs popping up every 3 years, we may miss the forest for a few outstanding trees. Here are just a few more viruses that have wreaked havoc over the years:

Mimail: This worm tried to harvest data from infected machines to launch a string of DDoS attacks, but was relatively easy to remove.

Yaha: Yet another worm with several variants, thought to be the result of a cyber-war between Pakistan and India.

Swen: Written in C++, the Swen computer worm disguised itself to look like a 2003 OS update. Its financial cost has been pegged at $10.4 billion, but not reliably.

Storm Worm: This worm showed up in 2007 and attacked millions of computers with an email about approaching bad weather.

Tanatos/Bugbear: A 2002 keylogger virus that targeted financial institutions and spread to 150 countries.

Sircam: A computer worm from 2001 that used counterfeit emails with the subject line, “I send you this file in order to have your advice.”

Explorezip: This worm used fake emails to spread to every machine on thousands of local networks.

Melissa: The most dangerous computer virus in 1999, Melissa sent copies of itself that looked like NSFW pics. The U.S. FBI estimated cleanup and repair costs at $80 million.

Flashback: A Mac-only virus, Flashback infected over 600,000 Macs in 2012 and even infected Apple’s home base in Cupertino, Calif. In 2020, there’s now more malware on Macs than on PCs.

Conficker: This 2009 virus still infects many legacy systems and could do significant damage if it ever activates.

Stuxnet: This worm is reported to have destroyed Iranian nuclear centrifuges by sending damaging instructions.

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Guide to Easily Fixing Error 1713

What Is Error 1713?

Error 1713 is essentially a programming error. It has specifically been designed in Microsoft applications. This is intended to allow customers to continue using the appropriate setup tool. The error can be quite annoying and is used by manufacturers to determine what caused the error so that counteractive methods can be employed. The number 1713 is simply the hexadecimal code that informs where the instruction was loaded when the error occurred.

Solution

Restoro box imageError Causes

As far as the causes of Error 1713 are in question, the primary cause is damaged, misconfigured, or corrupt windows system files. There are several other factors that lead to the occurrence of Error 1713. For instance, if the applications or hardware on your system has been improperly deleted, installed, or uninstalled, Error 1713 will occur. Similarly, Error 1713 is triggered when the computer has recovered from an attack by some virus, spyware, malware, or adware only recently. This attack corrupts the file and so the error appears. Incorrect system shutdown can also be blamed for this error. All the scenarios listed above actually damages the registry entries in Windows system files. The corrupt or damaged files will then lead to improperly linked or missing information. It goes without saying that such problems will keep the applications from performing in the desired manner and this makes it even more crucial to fix this error as soon as it appears.

Further Information and Manual Repair

Two of the most useful workarounds for Error 1713 are listed below.
  • This solution is for advanced users. Restart your computer. Log on to it as the admin in the safe mode. Now go to the Start button and follow this path All Programs-> Accessories-> System Tools->System Restore. Now an option will appear asking you to ‘Restore your computer to an earlier time’. Select it. This option will actually appear in a new window. Click Next. A list of restore points will be displayed to you. Select the most recent restore point before the occurrence of the error and press Next. Now click on the Next button that appears in the confirmation window. Restart your computer as soon as the restoration is finished.
  • This solution is for novice users. Download a 1713 repair utility available online. Install this program and use it to scan your system. After the scan is complete, click on repair to fix the error.
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Five Ways of Fixing Error Code 37

What is Error Code 37?

Error Code 37 is a Device Manager Error Code that you may come across when you are unable to use an installed hardware device on your PC. It will pop up on your screen with the following display:

“Windows cannot initialize the device driver for this hardware. (Code 37)”

If you receive the above message, it means that your operating system was unable to acknowledge the drivers for a particular peripheral device.

Solution

driverfix boxError Causes

Error Code 37 mainly occurs due to device driver corruption. However, there are other factors that can trigger this error code, some of which are the following:

  • Missing device drivers
  • Out-of-date device drivers
  • Presence of malware or spyware in the system
  • The particular device is not compatible with your PC

Device driver corruption or other data corruption is not uncommon and part of everyday PC use.

From an installation gone wrong to an unexpected shutdown, commonly generated data errors are considered the main culprit behind error codes.

Further Information and Manual Repair

Just like most PC error codes, Error Code 37 isn’t that difficult to get rid of. There are many DIY methods you can try to have your PC running smoothly in no time. Here are a few methods to resolve this issue:

Method 1: Restart your PC

It is possible that the display of the error code is merely due to a temporary issue with your peripheral device and not anything serious.

Therefore, the quickest and easiest method to solve the error code 37 is to simply restart your PC.

Method 2: Scan for Viruses

If restarting does not do the trick, a quick scan for viruses and removing them is another simple method you can follow to fix your PC.

Since the error code is due to corruption of data, viruses such as malware or spyware create error in your PC’s registry and eliminating them can help restore some of the corrupt data, which also speeds up your PC.

Method 3: Undo recent changes

A possible explanation for the error code may be the recent changes in your Device Manager or due to the peripheral device installation. You can thus undo the changes by either:

  • Remove or change settings of the installed peripheral device
  • Roll back the version of the driver to the one before the update.
  • Use System Restore to reverse the changes made in the Device Manager

Method 4: Manually uninstall and reinstall the drivers

If the above stated methods do not help in speeding up your PC and is still giving you an error code, you may want to manually uninstall and reinstall the corrupt or missing drivers. Here are the following steps:

  • Double-check if the installed external device is properly connected and working smoothly
  • Open Device Manager and double click on the device that is causing problems
  • When it opens, click on the ‘Driver’ tab and click ‘Update Driver’

Method 5: Use DriverFIX

However, updating the missing or corrupt drivers can be time consuming and may also require having a hardware documentation ready that contains specific details about the driver that you should download.

To avoid this time-consuming process, you can use DriverFIX software.

DriverFIX will help you to download the required driver without you having to waste your precious time and effort looking it up in a user manual. This latest software technology is embedded with its own database that tracks the missing or corrupt driver according to your PC’s motherboard version and specific details.

It is user-friendly, which means that it will relieve you from the frustration of such PC error codes appearing from time to time and enable your PC to work efficiently in no time.

Click here to download DriverFIX to resolve Device Manager error code 37 today!

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How To Fix Error 504

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Restoro box imageError Causes

Error 504 can be triggered by many causes such as:
  • Incompatibility between 2 software programs
  • Malicious software
  • Missing DLL files
  • Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!
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How to Fix athwbx.sys Blue Screen error
Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
  • STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
  • STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
  • Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys
Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to athwbx.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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How to Fix a Windows PC Crash Dump
Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-
  • Corrupt memory
  • Incorrect configurations on hardware
  • Programming errors.
  • Incompatible drivers
  • Faulty Operating system
Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.
  • Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.
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Fix terminated lsass.exe in Windows
The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.
  • Tap the WINKEY + R button to open the Run dialog box.
  • Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
  • Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
  • Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
  • After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.
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Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

Read More
Chrome does not save passwords
Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:
  • First, open Google Chrome.
  • Next, open this address in Chrome – chrome://settings/clearBrowserData
  • After that, go to the Advanced tab and select all time as well as the first four options.
  • Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:
  • Open Chrome and enter this address – chrome://settings/clearBrowserData
  • After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
  • Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.
  • First, click on the account icon located at the top-right corner of the profile.
  • Next, go to the Manage People section and select Add Person > Add.
  • After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
How to Fix Application Load Error 5:0000065434
When it comes to downloading and installing games in the Windows operating system, Steam is one of the well-known sources. You can find many big titles in Streams such as PUBG, Heaven Vaults, and a whole lot more. It is undeniably a great source of getting games in the Windows operating systems. However, just like other software, Steam is not immune to errors as you could encounter errors while using it. This isn’t caused by a bad code but also due to reliance on various factors in both respects to the software and hardware. One of these errors is the Application Load Error 5:0000065434. This kind of error can appear when you launch numerous game titles on your Windows 10 computer like Skyrim, Oblivion, Bully, Morrowind, Vortex, and many more. To fix this application error in Steam, you can try to copy the Steam executable file or use the Command Prompt. You could also try to verify the integrity of the game files feature or delete any conflicting files on your computer.

Option 1 – Try copying the Steam executable file

The first thing you can do to fix the error is to copy the executable file of Steam.
  • First, right-click on the desktop shortcut of steam located on your Desktop and click on the “Open file location” option.
  • After that, copy the executable file for Steam and navigate to the folder of the library of the games which is usually located in SteamSteamAppsCommon
  • Now paste the Steam executable file you just copied inside the folder of the game and see if it fixes the error or not.

Option 2 – Try to use the Command Prompt

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
  • After opening Command Prompt as administrator, execute the following command:
cd "C:Program Files (x86)Steamsteamappscommon" mklink "steam.exe" "C:Program Files (x86)Steamsteam.exe"
  • The command you entered will create a link between the executable file of Steam to the operating system. Once you see a message that states, “Operation completed successfully”, restart your computer.

Option 3 – Try to use the “Verify integrity of the game files” feature

The next thing you can do to get rid of the error is to use the “Verify integrity of the game files” feature. How? Refer to these steps:
  • Open Steam and right-click on the entry of the game where you encountered the error in the Library and then select Properties.
  • After that, navigate to the LOCAL FILES tab and click the “VERIFY INTEGRITY OF GAME FILES” button.
  • Wait for the process to be completed and see if the feature has helped in fixing the error or not.

Option 4 – Try to delete any conflicting files

The error might be caused by some conflicting files on your computer which is why you have to delete them. To do that, follow these steps:
  • Open the Documents folder and look for the folder created by the game that’s throwing the error. For instance, it could be stored in the “My Games” folder.
  • Next, delete the folder and then try to launch the game again and see if the error is now fixed.
Read More
How to hide taskbar inside Windows 11
windows 11 taskbarWindows 11 has brought some bad reviews for its inability to change the taskbar location to the screen. Luckily we can still hide it if needed. In order to hide the taskbar from the screen follow these simple instructions:
  1. Right-click the taskbar itself and select “Taskbar Settings” in the tiny menu that pops up or open Windows Settings and navigate to Personalization > Taskbar
  2. Click on Taskbar Behaviors
  3. Check the box next to Automatically hide the Taskbar
  4. Close settings
As soon as you click on the box to hide the taskbar Windows 11 will apply your settings and hide the taskbar, you will get one line at the very bottom of the screen indicating that the taskbar is still present, just hidden. When you reach the bottom of your screen with the mouse it will pop up and be visible again, just like in all Windows so far.
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