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How to Fix Windows 10 Error 0x80072ee7

Error Code 0x80072ee7 - What is it?

Error Code 0x80072ee7 is an error code that is most commonly associated with Windows 10 and the use of the Windows Store. Several things can cause this error, which has been present as an error message in Windows 10 and all the way back through Windows 8.

Common symptoms include:

  • An error message when you attempt to connect to the Windows Store.
  • Inability to download or install purchases from the Windows Store.

Fortunately, there are several simple methods that can be used to attempt to resolve Error Code 0x80072ee7 on your Windows machine. These methods don’t require advanced computer knowledge or familiarity with high-level tools, so the average user should be able to complete them without help. However, if you feel like you need assistance in resolving Error Code 0x80072ee7, always contact a qualified Windows repair technician who can assist you.

Solution

Restoro box imageError Causes

There are four basic things that can cause Error Code 0x80072ee7 to appear on a Windows device. The first is that the connection to the Internet is limited in some manner, either due to a system or equipment error. Secondly, some parts of the update components could be missing. Next, an error within the DNS can be a cause. Finally, having any kind of compatibility errors on the machine (for example, between the antivirus software that you run and the Windows Update tool) can lead to the appearance of Error Code 0x80072ee7.

Further Information and Manual Repair

There are a few different methods that you can try in order to resolve the appearance of Error Code 0x80072ee7 on your Windows machine. These are fairly simple to complete, but if you do not feel confident in your ability to carry them out successfully, you may want to get in touch with a qualified computer repair technician to help you.

Here are the best methods to employ as you seek to resolve Error Code 0x80072ee7 on your Windows device:

Method One: Check Your Connection

Make sure that you are able to connect to the Internet by visiting several common sites like Google in order to ensure that your issue is not related to your Internet service provider or the equipment that you are using to access the Internet.

Method Two: Use an Alternative DNS

If you believe that your DNS connection may be the problem, you can change the specific DNS that you are using to one that is provided by Google. This can resolve any conflicts that may occur because of the IP address detected on your device. In order to do this, simply follow these steps:

  • Step One: Go into your control panel and click on the option for “Network and Internet,” then select “Network and Sharing Center.” You’ll want to find the option to “change adapter settings,” which is normally located on the left bar of the navigation panel.
  • Step Two: Find the connection method that you are employing (i.e. Wi-Fi network).
  • Step Three: Right-click and find the connection properties menu. Under the TCP/IPV4 menu, click on the option to change your DNS numbers to manual entry and set your preferred DNS server to “8.8.8.8” and your alternate server to “8.8.4.4”.

Once these steps are complete, you can reattempt to connect to the Windows Store. You may need to restart your computer before connecting.

Method Three: Run the Fix It Tool from Windows

Microsoft has created a great tool that can automatically scan your computer for a number of common errors and attempt to fix them as they are encountered. This can be downloaded directly from the Windows site and can be used to try to fix not only Error Code 0x80072ee7 but also many other error messages that may pop up on your computer.

After you have run the Fix It tool, it is always a good idea to restart your computer to allow any changes that have been made to fully take effect.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Capture screen with Windows 10
if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.
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  • In the Game Bar overlay screen, look for the “Capture” window.
  • If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
  • A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
  • Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
    • Screenshot: Takes a screenshot of the active window.
    • Record last 30 seconds: Creates a recording of the previous 30 seconds.
    • Start recording: Starts recording your active window.
    • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
  • You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
  • To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
  • Next, simply click the Start Recording button.
  • The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
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  • From the Capture widget, click “Show All Captures” to see your recording.
  • Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
  • These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.
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How to Fix Windows 8 Error Code 0xd0000272

Error Code 0xd0000272 – What is it?

Error code 0xd0000272 occurs when Windows users are unable to activate their operating system. This usually occurs due to activation servers being busy or unavailable and affects Windows 8, Windows 8.1, and Windows 10 users. Common symptoms of the error code include the following:
  • Inability to activate Windows operating system
  • Message box with error code 0xd0000272

Solution

Restoro box imageError Causes

Windows users affected by error code 0xd0000272 usually receive a message stating that the “activation server is busy or unavailable”. Some users report the error is resolved on its own after a few hours, while others experience activation issues that resolve only after manual repair methods are implemented.

Further Information and Manual Repair

To improve your chances of resolving issues related to Windows activation error codes, use manual repair methods and procedures. These are often successful as they address the issues causing the error codes to occur, whether there be missing or corrupted system files, network connectivity issues, or invalid product keys.

Error code 0xd0000272 may be resolved by simply waiting until later – a few hours at most – to reattempt activation. If, however, the activation process fails, proceed with the methods suggested below or contact a Windows repair technician.

  1. Method One: Verify Internet Connection to Activate Windows

Are network connectivity issues preventing your machine from activating Windows? Check for this issue by verifying whether or not you are connected. Once you’ve been able to check your connection via your Internet settings and troubleshoot your network where necessary, proceed to the Product Activation Wizard.

The Product Activation Wizard will check if you have permission or authorized access to the version of Windows you are attempting to activate. This process usually involves the use of a product key. Once you enter the 25-character code – in the correct order, of course – proceed by selecting the activation option.

If the process is successful, you will be able to complete the activation and access all the features of the Windows edition you have activated. You will also notice the absence of the error code 0xd0000272 message. In cases where this manual repair method is unable to successfully resolve the issue, however, move to the next manual repair procedure on this list.

  1. Method Two: Run Windows Update Troubleshooter

Another tool available to Windows users is the Windows Update Troubleshooter. You may access the Windows Update Troubleshooter offered on Windows 8 since it does not require an internet connection and runs most of the functions required. To do so, follow the steps below.
  • Step one: Swipe to the right of the screen and click Search
  • Step two: Type Troubleshooting
  • Step three: Click Settings then select Troubleshooting
  • Step four: Under System & Security, click Fix Problems with Windows Update
  • Step five: Select Next

You can also visit Microsoft’s website to access a more comprehensive Windows Update Troubleshoot tool. Download the troubleshooter and run it to fix problems related to Windows Update. Afterward, restart your computer then check the Product Activation Wizard to verify whether or not you can activate Windows 8 or 8.1.  If the problem persists, however, and error code 0xd0000272 reoccurs, proceed to the third manual repair method.

  1. Method Three: Disable Proxy Settings

Your computer’s proxy settings may in some cases interfere with the activation process, resulting in issues like error code 0xd0000272. To fix this problem, first, disable your proxy setting then reattempt the activation process using the Product Activation Wizard.

  • Step one: Press Win + C keyboard combination
  • Step two: Select Settings
  • Step three: Click Change PC Settings
  • Step four: Select Network, then Proxy
  • Step six: Switch proxy server settings to Off

Open the Product Activation Wizard once you’ve disabled the proxy settings. Complete the activation process based on the instructions provided. If you are successful, you will no longer be bothered by error code 0xd0000272 as the symptoms of the error code will not occur.

If, however, this manual repair method fails to resolve the error code, you may need to consider other alternatives. These may include the use of a powerful automated tool. You can also consider getting help from a Windows repair technician as such professionals are able to assess your computer and provide solutions as needed.

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  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
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Note: Once you’re done freeing up space on your drive, try to run the setup file again. Step 4: If freeing up space didn’t help, you can just delete the setup file and download another one from the official homepage of the program. From there download the setup file and place it in a different location. After that, run the setup file once again. Step 5: Make sure that you have downloaded the correct setup file according to your operating system, i.e. x64 or x86. Step 6: Restart your computer once more and make sure that you sign in as administrator. After that, right-click on the setup file and click “Run as administrator”. If it still didn’t help, you might want to take ownership of the folder where you saved the setup file. How? Follow the steps below but before you do that, you have to create a System Restore Point first, once that’s done, proceed.
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Almost complete List of Cortana commands
Cortana is your personal digital assistant fully integrated into Windows 10 designed to help you make your life easier. The more you use it, the more Cortana can learn about you, and the experience becomes more personalized and accurate. It can perform a variety of tasks, and it's full of handy tricks, but perhaps one of the best features is the advanced speech recognition that enables Cortana to understand the context of a natural voice conversation. On Windows 10, and across platforms with the Cortana app on iPhone and Android, the assistant can understand virtually any voice command and perform tasks. For example, by just speaking you can find facts, create reminders and manage your calendar, launch applications, change settings, and a lot more. Now, if you're looking for an official list of all the voice commands Cortana supports, you'll never find it because it doesn't exist. Cortana can understand natural language and context, there's no particular set of commands to make things happen. In a sort of way, you are speaking to Cortana as you would to any other person.

Invoking Cortana

Before using voice commands, it's important to know the ways in which you can invoke Cortana using natural language:
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  • You can use the Shift + ⊞ Windows + C keyboard shortcut to open Cortana in listening mode.
  • You can use the Hey Cortana feature, which lets you invoke the assistant by simply saying Hey Cortana followed by the command. For example, Hey Cortana: How's the weather?.
  • On Windows 10 Mobile devices, you can press and hold the search button to open Cortana in listening mode.

Comprehensive list of Cortana voice commands

The following list of commands are examples you can use to learn how to control Cortana with voice commands. Keep in mind that there isn't a specific way to speak the commands. For example, Hey Cortana: Let me listen to some tunes is the same as asking for a more systematic command like Hey Cortana: Play music.

Cortana basic voice commands:

Getting the time for any location:

  • "What time is it?"
  • "What time is in New York?" or "What time is in Greece?"

Getting weather information for any location:

  • "What's the weather like?"
  • "What's the weather in Madrid?" or "What's the weather in Slovakia?"
  • "When does the sun set?"
  • "Is it hot in Hawaii?"
  • "How's the weather looking for tomorrow/next week?"

Opening (Store and desktop) apps and websites:

  • "Open Photoshop" or "Go to Firefox"
  • "Open errortools.com."

Getting news information:

  • "Show me top headlines."
  • "Show me the latest news."
  • "Show me weather news."
  • "Show me Blizzard stock."
  • "Show me bitcoin exchange rate."
  • "What was the score of the last Brazil football game."

Creating a note:

  • "Create a note."
  • "Create Shopping note."
  • "Create Shopping note: Buy a basket of eggs"
  • "Take a note."
  • "Draft a note."
  • "Write a note."

Translating to a different language:

  • "Translate."
  • "Translate Hello to German"
  • "Translate Where is the nearest park? to Spain"

Doing math:

  • "What's 34% or $764.89?"
  • "What's 43 times 59?"
  • "What the square root of 26509?"
  • "What's 29 times 6 divided by 12?"
  • "Convert 6.9 cups to fluid ounces."
  • "How many miles are in 89 Kilometers?"

Defining a word:

  • "Define Space."

Tracking packages:

  • "Where is my package?"
  • "Show me my packages."

Cortana search voice commands:

Finding documents, photos, videos:

  • "Find photos from August 1998."
  • "Find cat videos."
  • "Find document called Collection of poems."

Searching the web:

  • "Search the web for Heroes of Might and magic."

Finding facts:

  • "How tall is Mount Everest?"
  • "Who is Steve Jobs?"
  • "When Arnold Schwarzenegger was born?"
  • "Who is Mercedes CEO?"
  • "When does spring begin?"
  • "What's the capital of Zimbabwe?"
  • "When is Thanksgiving?"
It's important to note that Cortana is capable of conversational understanding, which means that you can also ask follow-up questions without having to be very specific. For example, if you ask Cortana: "Who is the president of the United States", you can then ask a follow-up question, such as "Who is his wife?" or "When was he born?" and the assistant should be able to answer those questions accurately.

Discovering food places nearby:

  • "Find food places near me."
  • "Find restaurants near me."
  • "Find bars near me."
  • "What's a good restaurant near me?"
  • "What's interesting nearby?"
  • "Show me Chinese restaurants near me."
  • "Show me Italians restaurants in Los Angeles."

Cortana health and fitness voice commands:

  • "How was my sleep last night?"
  • "What was my step count yesterday?"
  • "How many calories did I burn today?"
These commands require a tracking device, such as the Microsoft Band 2 to enable your fitness and health activities, and you need to connect Cortana with the Microsoft Health (Microsoft Band) service.

Cortana settings voice commands:

Opening the Settings app:

  • "Open Settings."
  • "Open Action Center."

Controlling settings:

  • "Turn on/off Bluetooth"
  • "Turn on/off Wi-Fi"
  • "Turn on/off Airplane Mode"

Cortana reminders voice commands:

Creating reminders:

  • "Remind me to wash the car."

Creating location-based reminders:

  • "Remind me to buy CDs next time I go to Walmart."

Creating person-based reminders:

  • "Remind me to ask for vacation time next time I talk to Goran."

Creating time-based reminders:

  • "Remind me to watch the basketball game at 6 PM."
  • "Remind me to buy the food for the d&d session on Sunday at 3 PM."

Viewing reminders:

  • "Show me my reminders."

Cortana calendar voice commands:

Viewing calendar events:

  • "How's my schedule looking today?"
  • "Show me my appointments for next week."
  • "When is my dentist appointment?"

Adding new calendar events:

  • "Add dental appointment for Monday at 2 PM."

Moving calendar events:

  • "Move dental appointment to Friday at 5 PM."

Cortana alarms voice commands:

Creating alarms:

  • "Set an alarm for next Monday at 5:30 AM."
  • "Set an alarm for Saturdays at 9 AM."

Viewing alarms:

  • "Show my alarms"

Removing alarms:

  • "Cancel alarm for Saturdays at 9 AM."

Cortana timer voice commands:

Creating a timer:

  • "Set a timer for 5 minutes."
You can only start a one-timer at one point in time. If there is a timer already running, Cortana will ask you to restart it at a new time.

Viewing timer:

  • "Show timer."
  • "How much time is left on the timer?"

Canceling timer:

  • "Stop timer."

Cortana location voice commands:

Knowing your exact location:

  • "Tell me where am I?"

Cortana messaging voice commands:

Sending text messages:

  • "Send a text to Milan: I'll be late for lunch today."

Sending quick emails:

  • "Send email to Milena: See you later tonight."
  • "Send email to John and Claudia: How is the project coming along?"

Cortana location voice commands:

Getting directions:

  • "What's the traffic like on the way home?"
  • "How do I get home."
  • "How long would it take to drive to Madison Square Garden?"
  • "Get me directions to Port Authority."
  • "How do I get from my location to Long Beach, New York?"
  • "How far away is the moon?"
  • "Show me walking directions to the nearest gas station."
  • "Show me public transit to 11 Times Sq, New York, NY 10036."
  • "Show me the map of San Francisco."

Tracking flights:

  • "Track flight 1056."
  • "Is my flight delayed?"
  • "Is my flight on time?"

Cortana entertainment voice commands:

Controlling music:

  • "Play Metallica."
  • "Put some Symphonic music."
  • "Shuffle music."
  • "Play and Justice for all by Metallica."
  • "Stop music"
  • "Pause music"
  • "Pause song."
  • "Play next"
  • "Next track"
  • "Skip track."

Identifying what's playing:

  • "What is this song?"
  • "What's playing?"

Movies & TV:

  • "What's Blade Runner run time?"
  • "Who was the director of Gladiator?"
  • "What movies are playing near me?"
  • "What are the showtimes for Star Trek lower decks?"

Cortana technical support voice commands:

  • "How do I install a printer?"
  • "How do I project my screen?"
  • "How do I change my background?"
  • "How do I update Windows?"
  • "How do I make a backup?"
  • "How do I change default apps?"
  • "How do I change Privacy?"
  • "How do I connect a wireless device?"
Sometimes asking a "How to do I" question will result in a web search response.

Cortana phone voice commands:

  • "Call wife on speakerphone."
  • "Call David at home."
  • "Call Goran."
  • "Redial."
  • "Send a photo to my PC."

Cortana random voice commands:

  • "Tell me a joke."
  • "Tell me a riddle."
  • "Tell me something interesting."
  • "Tell me something funny."
  • "Tell me a scary story."
  • "Sing me a song."
  • "Surprise me."
  • "Do an impression."
  • "What do you look like?"
  • "Which is the best smartphone?"
  • "What is love?"
  • "Which is better, Google or Bing?"
  • "Why should I buy this phone?"
  • "What do you think about Google?"
  • "Do you like Google?"
  • "What do you think about Yahoo?"
  • "Do you like Windows 10?"
  • "Play the movie game."
  • "Are you better than Siri?"
  • "Where is Clippy?"
  • "What do you think about Clippy?"
  • "Heads or tails?"
  • "Rock, paper, scissors."
  • "Roll a dice."
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Option 1 – Try deleting the contents of the Automatic Destinations folder

  • Tap the Win + R keys on your keyboard to open the Run utility.
  • And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
  • From there, select all the files and tap the Shift + Delete key combination.
  • After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
  • Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

  • First, open the Indexing Options using the Search bar.
  • Next, click on the appropriate listing, e.g. Users folder.
  • After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
  • Then click on the “Rebuild” option under the Troubleshooting section.
  • Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.
  • Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
  • After that, click on Properties to open the Properties mini window.
  • From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
  • Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
  • Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Enable Touch Keyboard in Windows 11
Touch KeyboardIf by any chance you are working on a touchscreen PC, tablet, or any similar device and have no access to a hardware keyboard there is a way to place Touch Keyboard on your screen for easy typing, and you can enable icon on the taskbar for easy access.

Enabling the Touch Keyboard

  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it ON
  6. Close settings
The icon will immediately appear on the Taskbar in the lower right corner. Clicking the icon virtual keyboard will appear on the lower part of the screen. You can use this keyboard to type in applications the same as you were typing on hardware one. By taping on X in the upper right corner, you will hide the keyboard. Tap on the icon in Taskbar to bring it up again.

Hide the Taskbar icon

If you do not want to use Touch Keyboard anymore you can easily hide the icon:
  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it OFF
  6. Close settings
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Fix 0x0000007c (ERROR_INVALID_LEVEL) in W11
0x0000007c error inside Windows 11 is a printer error that is manifested when Windows users are trying to connect to a shared network remote printer. Error is displayed by the message:
Windows cannot connect to the printer. Operation failed with error 0x0000007c.
If you are experiencing this type of annoyance, fear now we are providing you with several solutions to this problem.

0x0000007c (ERROR_INVALID_LEVEL)Update Windows 11

  1. Open the Start menu, click on the settings app
  2. Select Windows update tab
  3. Click on Check for updates
  4. Click on Advanced options
  5. Inside select Optional updates
  6. If there are optional updates click on Download & Install

Run the printer troubleshooter

  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Troubleshoot navigation on the system tab
  3. Select Other trouble-shooters
  4. Click on the Run for printer troubleshooter
  5. If the error is found click on Apply this fix

Restart the Print Spooler Service

  1. Right-click on the Start button
  2. Click on RUN
  3. Type in services.msc and press OK
  4. Right-click on Printer Spooler service and select Restart

Clear the Print Spooler

  1. Open services like in the previous step
  2. Right-click Print Spooler and select STOP
  3. Open File explorer
  4. Navigate to: C:\Windows\System32\spool\drivers\x64\3 (64-bit Platform) C:\Windows\System32\spool\drivers\W32X86\3 (32-bit Platform)
  5. Delete everything inside folders
  6. Go back to services, right-click on Print Spooler and select RESTART

Reinstall Driver for printer

  1. Right-click on Start and select device manager
  2. Double click on the Print queues category
  3. Right-click on the printer and select Uninstall device
  4. Click on Uninstall on prompt
  5. Right-click on the Print queues category and select Scan for hardware Changes
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CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
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There was a problem resetting your PC
If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:
cd %windir%system32config
  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001
On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.
  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.
  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:
reagentc /disable
  • After disabling the Windows RE, you need to enable it back by typing the following command:
reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.
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