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Error Code 0x80070422 - What is it?

Error Code 0x80070422 can be found on many versions of the Windows operating system including Windows 7, Windows 8, and 8.1, and Windows 10. The reason for its occurrence may vary, however, depending on the version of the operating system that you use.

In the case of error code 0x80070422 in Windows 8, it often occurs when users attempt to update their firewall or download apps from the Windows store. When this error occurs the user is unable to complete the updates and will need to apply different solutions to correct the issue.

Solution

Error Causes

Whenever error code 0x80070422 is encountered on Windows 8 or 8.1, it might be a result of various factors. These error codes include:

• Registry errors – This occurs when new programs are installed over old ones
• Malicious software such as adware, spyware, and or viruses

Further Information and Manual Repair

You do not need to be a Windows expert to attempt to solve errors like the 0x80070422 Windows 8 error code. Simply try the solutions below. If however, you feel you need a professional’s help, contact a certified Windows technician.

• Check for any viruses or malicious software

Viruses and other malicious software are often the cause of various issues within the PC. For this reason, be sure to check your machine for a possible virus infestation. If you are unable to use your anti-virus software or if none is present you might need to download an automated tool that offers overall repair and other solutions.

• Disable third-party security apps

Another step you can take is to disable third-party security apps. When these apps are downloaded onto your device, it can lead to the disabling of your Firewall and the inability of your device to download other apps. If this is the source of the 0x80070422 error code on your machine, the issue will be resolved after you disable the third-party apps and reboot your computer.

• Disable Firewall

If error code 0x80070422 in Windows 8 or 8.1 occurred while you attempted to update Windows firewall, one of the best solutions you can try is to disable the firewall. Note however that disabling your firewall should be temporary as it protects your computer from worms as well as hackers that might infect or compromise your PC. Access the firewall by swiping right on the screen then searching for “firewall”. Click “Windows firewall” then select “Turn off Windows firewall”.

• Performs a clean boot

Another option is for you to perform a clean boot. This simply refers to a reboot in Windows where only a minimum set of drivers and programs are used. A clean boot can help resolve issues related to software conflict which can occur when Windows users install programs or updates or simply run a program. Note that you must log on to the computer as an administrator. Otherwise, you will not be able to perform the clean boot.

• Clean registry

The source of many errors related to Windows can lie within the registry. This is because the registry is involved in every aspect of a Windows computer’s operation. If there is an issue in the files of the registry or if it has been hacked, your computer will not function. For this reason, begin by cleaning the registry regularly. To clean our registry, use a powerful tool that is both reputable and user-friendly. Research your option before you make a selection as choosing the wrong tool could lead to even more errors or computer malfunctions.

• Set Windows Update to Automatic

Another important method to solve issues related to error code 0x80070422 in Windows 8 or 8.1 is your Windows Update service. Though you may have never noticed this feature before now, the Windows Update services allow PC owners to access updates to their operating system automatically. This leads to a properly functioning PC as your machine will always have the latest features and tools available. However, if the setting is not correct, your computer may end up experiencing error code 0x80070422. Check if this is the source of your problems by verifying if your Windows Update settings are automatic. Once the settings are on automatic, reboot your machine to ensure your computer responds to the changes.

• Download an Automate Tool

Always be prepared for the possibility of other errors. You can do this by downloading powerful software. This enables users to regularly check for issues that may cause errors on their Windows device.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows Key and “S” key simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.

There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.

• Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
• After that, click on Update and Security and then select Windows Update from the left side menu column.
• Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
• From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:

• Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
• After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
• Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
• Wait until the SFC scan is done with the process and then restart your PC.
• Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.

• Tap the Win + I keys and go to Update and Security > Recovery.
• Then click on Get Started under the Reset this PC section.
• After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
• Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.

• Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
• net stop wuauserv
• net stop bits
• rename c:windowsSoftwareDistribution SoftwareDistribution.bak
• net start wuauserv
• net start bits

Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

Error Code 0x80131700 - What is it?

0x80131700 is a Windows 7 error that occurs when there is a problem with the Troubleshooting Wizard. The wizard fails to function and with an error message displaying the following message on the computer screen:

‘An unexpected error has occurred’- The troubleshooting wizard can’t continue

Error code: 0x80131700'

Windows 7 features Troubleshooting Wizard, an automated tool that helps users resolve several PC-related problems such as accessing shared files or internet connectivity to name a few.

Error Causes

The error code 0x80131700 largely occurs because of two reasons:

• The .NET framework is not properly installed on your system
• Mis-configured System Files and Registry Issues

Further Information and Manual Repair

0x80131700 Windows error is rated easy to fix error code. Thus, repairing this error code is not difficult. It is so easy to fix that you don’t need any technical expertise or professional help for that matter. To begin with, there are 2 methods to resolve the 0x80131700 error code. Let’s take a look at the solutions:

Cause: The .NET framework not properly installed on your system

Solution: If the underlying cause for the error code 0x80131700 is the improper installation of .NET framework on your PC, then the best and easy way to resolve this error is to reinstall it. By default, the built-in version of the .NET framework in Windows is 3.5.1 to reinstall this again on your system follow the steps given below:

1. Go to the Start menu and type: features in the search box
2. Now Choose the option ‘Turn Windows Features on or off’ and then press Enter
3. After this, look for Microsoft .NET framework 3.5.1 and uncheck the box
4. Once you uncheck it, restart your computer
5. Repeat the step 1 and 2
6. Now check the box before .NET framework 3.5.1
7. Restart your system
8. Now try using the Troubleshooting Wizard.

Cause: Mis-configured System Files and Registry Issues

Solution: If the error code 0x80131700 triggered due to misconfigured files and registry issues, then the easiest way to fix this error on your system is to download Restoro

What is Webguard?

Developed by Interesting Solutions, Webguard is a tool supposedly used for tracking those online who’ve developed a habit of tracking you. The application would provide logical analysis into a user’s website history, providing insight on what websites you’ve visited and also how persons are able to track your every move while browsing. While Webguard is unable to dispose of who specifically is tracking your computer usage, they’re able to determine what computer installed tracking codes or cookies on your computer system. In this case, it’s then left up to the user’s discretion to determine who they want to allow or block from tracking their online use.  Overall, this application allows the user some measure of freedom and control over their online experience. Like any other application, however, which has landed themselves a spot on Virus Total, Web guard has hidden agendas. At a distance, Webguard installs a service for Windows but later distributes advertisements. Technical details about Webguard include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of Webguard Potentially Unwanted Program

While Webguard claims to track your computer usage, information reported by the application isn’t sufficient for the common computer user. This brings us back to the ulterior motive or principal objective of developing Webguard – to advertise and generate revenue from clicks made by users on Ads displayed on Internet Browsers – namely Chrome, Internet Explorer and Firefox. Why should a computer user remove Webguard? Simply, it compromises one's Internet privacy and security and it keeps abreast of your Internet history. If you’re online for an extended period, you’ll see what Webguard does. While the publishers behind the application did not alert users to the use of web beacons, cookies for tracking, and other related tracking technology, that’s not why Webguard is considered unwanted. The program is potentially unwanted because of the unpredictable advertisements it displays. Not all sites are trusted and so it’s difficult to determine, in some cases, what websites are legit for business.

Remove Webguard with Spyhunter

In most cases, at least from what I’ve seen, Webguard is installed as a single application. After it was installed for this assessment, it could be found in ‘All Programs”. This meant that one could manually delete the application from their computer system (see manual steps below). However, is that really sufficient to completely rid your PC of Webguard’s blueprints? While you might opt to remove Webguard manually – maybe because it’s more economical – an automated process is able to completely eradicate hidden threats from Webguard. In comparison to manually removing Webguard, Spyhunter penetrates your computer system for all infections. In most cases, nasty threats are unable to be removed manually. Additionally, Spyhunter not only removes installed threats, but it detects incoming ones – hence, acting as a preventative tool. Furthermore, Spyhunter detects cookies placed on your computer by Webguard. These are all undetectable threats and so an automated tool, as Spyhunter, should be used to remove Spyhunter effectively from your computer.

Manual Steps for Removal of Webguard

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: Locate the CONTROL PANEL on your computer using the SEARCH option.
• Step 2: Once the search box appears , input 'CONTROL PANEL'.
• Step 3: The Control Panel option will then appear. From the menu, choose the "Programs" option.
• Step 4: Another menu will appear. Select "All Programs and Features".
• Step 5: From the 'Programs list', search for the Webguard application.
• Step 6: Right-click on Webguard when it's found.
• Step 7:  Choose the "Uninstall" option.
• Step 8:  Follow the uninstall wizard instructions until the Webguard application is fully removed.

To completely remove Bandoo from your computer, click here to download and install Spyhunter

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

If you got an error message saying, The INF file you selected does not support this method of installation while trying to install a driver using the “Install” option in the right-click context menu, read on as this post will guide you in fixing the problem. The INF file mentioned in the error message is a text file that’s divided into different types of formatted sections. Each one of the sections is designed for a particular purpose. For instance, one section is designed to copy files or to add entries to the registry. INF files are used to install drivers. However, if something is wrong, you might encounter this error while installing a driver on your Windows 10 computer. To resolve this problem, you can try to download the driver again from the official manufacturer website or check if the driver is compatible with your computer’s operating system architecture or you can also try installing the driver from the Device Manager. For more details, follow the given options below.

Option 1 – Try downloading the driver again from the official website of the manufacturer

Usually, you shouldn’t encounter this kind of issue no matter what installation method you used on your Windows 10 PC. However, there are times when the driver itself is corrupted for some reason which is why you are unable to complete the installation and receive an error message instead.

Option 2 – Try checking if the driver is compatible with the OS architecture

It is possible that you’re getting this error if you have a driver that is compatible with a 32-bit system and you are trying to install it on a 64-bit system and vice versa. Thus, you need to check if the driver you are trying to install is compatible with your operating system if you haven’t done it when you’ve downloaded the driver from the website of the manufacturer. To check the system architecture, in the Start Search, type “msinfo32” in the field and hit Enter to open the System Information window. From there, you should see all the information about your operating system. In addition, you can also search “system information” in the Cortana search box and look for the System Type entry and open it.

Option 3 – Try installing the driver from the Device Manager

If you have the driver files on your PC and you have to update a driver, refer to the steps given below to be guided on how to install the driver from the Device Manager.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the driver you want to update, and then right-click on each one of them and select the Update Driver from the menu.
• After that, click on the “Browse my computer for driver software” option.
• Next, select the “Let me pick from a list of available drivers on my computer” option and then click the Next button.
• On the next screen, you should see the “Have Disk” option. Click on this option and then click on the Browse button to go to the location of the file. After that, you shouldn’t have any problem installing the INF file.

Option 4 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the “The INF file you selected does not support this method of installation” error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer.

What is Error Code 31?

Device Manager Error Code 31 pops up when Windows prevents the driver for a particular hardware device from loading. The error code 31 is almost always presented in the following format:

“This device is not working properly because Windows cannot load the drivers required for this device.” Code 31

This error can occur with any hardware device; however, in most cases, it occurs with Ethernet cards. The good news is that it belongs in the easy-to-resolve category. So repairing it should not be difficult.

Solution

Error Causes

Error code 31 is related to driver problems, and the most common causes include:

• Outdated drivers
• Missing drivers
• Mis-configured drivers
• Corrupt drivers

Further Information and Manual Repair

To resolve error code 31 on your system, try the methods given below. We have listed down some of the most effective and easy-to-perform DIY methods for fixing Device Manager code 31 on your PC.

Method 1 - Rollback the Driver to its Previous State

This simply means to return the driver back to its previous state - to the version last installed. Try this method to resolve error code 31. This is probably the easiest way to return your PC to its previous working state.

However, by doing so, you will not be able to update your drivers and run new driver versions on your system. In other words, this is a temporary method to fix this issue.

You may still want to try other methods given below to ensure you have the latest drivers installed on your system.

You can roll back the driver to its previous version by accessing the Driver Rollback feature located in the driver settings within the Device Manager. Or another way to perform a rollback is to use the Windows System Restore Utility.

It is a recovery tool built-in the new Windows versions. To access it, simply go to the start menu and type System Restore Utility in the search menu.

Access it and pick a point in the past, also referred to as the restore point, to return your PC to its previous state before the error code 31 occurred.

However, to resolve the problem permanently, try method 2.

Method 2 - Update the Driver

Error code 31, as discussed above, may occur due to outdated, misconfigured, or corrupted drivers. Whatever the reason may be, to ensure the proper functioning of your hardware device, it is important to update the drivers on your system frequently.

To start driver updates, first, it is important to find out and identify problematic drivers. You need to identify the drivers that are corrupt, misconfigured, and outdated. For this, go to the Device Manager and then look for devices with yellow exclamation marks.

The yellow exclamation marks next to the devices show that these device drivers are problematic. Once you’ve identified the problematic drivers, simply update them by finding the latest and compatible versions on the manufacturer’s website.

This process is time-consuming and can be frustrating at times, especially when doing it for the first time.

Also, once you’ve updated the drivers, you need to update them from time to time to ensure they don’t get outdated, or else you will have to encounter Device Manager error codes again.

Method 3 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle and stress involved in updating drivers manually, it is advisable to download and install DriverFIX.

DriverFIX is a smart, innovative, and feature-filled software embedded with an intelligent algorithm that quickly detects problematic drivers, matches them with the latest and compatible versions, and updates them immediately and automatically in just a few seconds and a couple of clicks.

It’s as simple as it can be. Furthermore, with this software installed on your PC, you don’t have to stress and worry about when your drivers need to be updated again.

DriverFIX ensures all drivers are continuously and regularly updated before they become outdated.

Click here to download DriverFIX to repair Device Manager error code 31 and update drivers automatically and regularly.