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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software.

Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’

Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc.

Product Version: 5.0.2.4762

Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine.

Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything.

To completely remove Bandoo from your computer, click here to download and install Spyhunter.

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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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Fix Page Fault in Non-Paged Area in Windows 10
Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Page Fault in Non-Paged AreaRollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on device manager
  3. Find a device with a question mark and right-click on it
  4. Click on the rollback driver button

Fix via command prompt

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in SFC / scannow and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.
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Runtime Error How to Fix

A runtime error is commonly an error that's created after the PC is operating software and encounters a problem of some form. For instance, a runtime error like run-time error code 7 reveals an "out of memory" dilemma.

Solution

Error Cause

Run-time errors are normally brought on by clashes with TSR (Terminate and Stay Resident) applications or additional operating applications, software problems, storage problems, or pc viruses.

Troubleshooting a Run-time Error

First, enter the run-time error signal into a search engine to see what info you will get about the precise runtime issue you are receiving. Next, end - job all running applications and TSRs to make sure these aren't the origin of the issue. You can certainly do so by obtaining the job manager by striking Control Alt Delete.

In case your issue is regularly occurring with a unique program, go to that system programmer's site and obtain any upgrades and patches. If unavailable, try uninstalling the application involved and reinstalling it.

In the event the issue is occurring with the os, you may consider reinstalling it although it is a huge commitment. A much better idea would be to try a fix for both Windows XP or Windows 2,000. It is possible to fix and scan files by typing : sfc / scannow, heading to the Begin switch, Run, and then pushing enter. Make certain to put an area between sfc and the reduce.

You might have an equipment or storage dilemma if these measures have not resolved your run-time errors. If that is the situation, contact the support of the application under consideration for potential support accompanied by the pc or motherboard manufacturer.

Many run-time problems can be solved by upgrading the application that's creating the problem. This is only because the programmer's frequently releasing patches and improvements for their applications as insects are found and repaired.

Storage problems may frequently be fixed by rebooting the pc. Consider a reboot a short-term repair. Rebooting clears the memory but in case your COMPUTER does not have adequate memory for your applications you're operating, or sufficient hard-drive space you'll immediately run out of memory again. Something less than this sum may cause memory issues since the computer's swap file isn't in a position to expand in dimension as required.

To assess the quantity of free area, available My Computer and right-click on the HDD, generally the D: drive. Select Attributes in the menu and see the disc's ability. Perform the disk clean-up function by following prompts and pressing the Disk Clean-up button, if the room is reduced.

You may be getting run-time errors, in case your storage chip is really failing. Eliminating and changing the awful memory chip will solve the difficulty. If you're encountering other runtime-related errors, like an install runtime issue, try cleaning away the portions of the registry with some software solution. 

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How to Repair Windows 10 Upgrade Error Code 0x80200056

Code 0x80200056 – What is it?

The Error Code 0x80200056 will appear in a few different instances, though always applies to an interrupted download.   Windows 10 will quickly discover that their upgrade and/or download did not work correctly. Not every user who upgrades to Microsoft Windows 10 will face this issue, only a select few random instances will occur. Common symptoms include:
  • A dialog box appears with the Error Code 0x80200056
  • Microsoft Windows 10 upgrade is unsuccessful
  • Users are unable to open any applications after completing the Microsoft Windows 10 install

Solution

Restoro box imageError Causes

This error can be caused by a number of common problems, the first of which is the easiest to diagnose.
  • If during the upgrade process, you accidentally restarted your PC, or inadvertently signed out of your PC, the error will occur.
  • Third-party software conflicts can cause this error message during the Microsoft Windows 10 upgrade.
  • Error Code 0x80200056 may also appear if you have corrupted system files on your PC.
  • A change in date and time during the Microsoft Windows 10 upgrade could potentially cause this error.
None of these causes should overtly affect the operation of your PC, but merely prevent the upgrade and/or download from functioning correctly. If your PC is exhibiting other operating system errors in addition to Error Code 0x80200056, it would be wise to contact Microsoft Support before the issues lead to a possible catastrophic failure.

Further Information and Manual Repair

With the very recent release of Microsoft Windows 10, we are seeing a number of users discuss Error Code 0x80200056. Luckily, there are three different methods that any home user can perform to alleviate the error and complete the Microsoft Windows 10 download successfully.

Method 1

Use if your PC restarted accidentally during the upgrade, or if you accidentally signed out of Windows during the upgrade.
  1. Make sure that your PC or Laptop is plugged in, to avoid another accidental restart.
  2. Turn your PC on, or make sure that it is running. (Close any and all unnecessary programs)
  3. Attempt the upgrade again, you should be able to run the upgrade successfully without further issue.
The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.

Method 2

The following solution methods will apply if corrupted files, date/time changes, or third-party software interference is the issue causing Error Code 0x80200056.
  1. Click on your “start” icon and choose the CMD (command prompt) option.
  2. Right-click on “command prompt” and choose “run as administrator”.
  3. Paste the command “bitsadmin.exe /reset /allusers” into the command prompt and press ENTER.
  4. Restart your PC and attempt the Microsoft Windows 10 upgrade again.

Method 3

  1. Click on your “start” icon and choose the CMD (command prompt) option.
  2. Select “run as administrator” (enter a password if asked to do so).
  3. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
  4. Do not close the command prompt window until the entire process is complete.
  5. The scan will determine if you have any missing or corrupted files. You will receive a message that says either: “Windows Resource Protection did not find any integrity violations”.Or “Windows Resource Protection could not perform the requested operation”.
  6. If you received the first message, then your files are fine. The second message indicates that there are file corruption issues.
  7. To repair the disjointed files, restart your PC in SAFE MODE, and reopen the command prompt window.
  8. Enter the following command into the command prompt- “sfc/scannow”, press ENTER.
  9. After the scan is run again, you will receive a message stating that the files have been successfully repaired.
  10. Restart your PC in normal mode and start the Microsoft Windows 10 upgrade again.
To use a powerful tool to resolve Windows 10 upgrade Error Code 0x80200056 issue, download a powerful tool. Click here to download Restoro. If any of these methods do not allow for the successful upgrading of your Windows system, contact the Microsoft Support team. Make sure to include in your message to support what fixes you have attempted, and what the outcomes were. As Microsoft Windows 10 is so incredibly new, there are bound to be issued while the program is in its infancy. Fortunately, a majority of these issues should be worked out by Microsoft relatively quickly.
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Signs that someone is spying on you via your phone

Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.

Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.

spy phone

Here are some common symptoms of mobile phones infected with spyware.

Symptoms of spyware

Random reboots
Slow performance
Strange text messages
Overheating
Unusual high data usage
Non-familiar apps in the app list
The fast drain of the battery
Long shutdown time
Strange interference and sounds during calls
Signs of activity during standby mode

If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.

Common spy apps

There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.

Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.

mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.

Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.

Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.

Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.

Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.

Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.

Remove spyware from your phone

If any of the beforementioned apps are present on your phone you need to remove them right away.

Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.

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Toggle to turn Bluetooth On or Off is missing
Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.
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Fix Windows is not starting
Hello everyone and welcome to how to fix Windows when it is not starting tutorial. Here we will tackle some common problems and solutions in order to help you to get back both your computer and Windows in working order. Windows not booting and loading is an annoying issue that can even result in complete loss of your data and can also consume a lot of time if no other solution than clean install remains. Also if you are not tech-savvy, this issue can cost you as well since you will have to hire a professional to solve this problem for you. Here at Error Tools, we aim to help so you can overcome your PC issues yourself by providing you daily with tutorials, tips, and tricks and helping you with all of your Windows issues. All of that being said, let's see what are issues that can prevent your computer or Windows from booting up and get around them so everything is back in working order.
  1. Use repair tool

    Windows 10 comes with a startup repair tool that has the goal to repair and fix errors preventing Windows from booting up. To use this tool however you will need Windows 10 bootable USB stick. You can create a bootable USB directly on the Microsoft site. Once you have it ready, plug it in and reboot your computer, choose to boot from USB. When you are on the Windows setup screen, click on next and then on Repair your computer. Go to troubleshoot > Advanced options > Startup repair. When Startup repair is clicked, Windows will boot, scan files for issues, and if they are found he will automatically fix them.
  2. “Windows Failed to Start” 0xc00000f error

    If you get this error on your boot of Windows, then you have corrupted boot configuration data. In order to fix this error, you will also need a bootable USB with Windows 10 on it. Make one on the Microsoft site if you don't have it and reboot your computer, boot from USB, on the setup screen click on next and then on Repair your computer. Click on Troubleshoot and then on the command prompt. In the command prompt type the following: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd exit Reboot your PC without a USB
  3. Boot into safe mode

    Safe mode for Windows loads only its core without drivers and with minimal services. If you can boot into safe mode then the issue is with some application or driver causing the problem. Try the selective boot option to eliminate what is causing the error.
  4. Make sure your hardware is connected

    Some RAM or hard drive out of socket can cause Windows not to be able to boot, check all connections just in case.
If everything else fails, perform a clean Windows installation. The reason for Windows not booting up can be caused by various viruses and malware also if that case it would be best to format and perform a clean install.
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INET_E_RESOURCE_NOT_FOUND
The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

  1. Click on the Windows icon and go to settings.
  2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
  3. Choose Advance Option
  4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

  1. Open the Microsoft Edge browser.
  2. Type in about: flags on the Address (URL) bar.
  3. Under Networking, uncheck the Enable TCP Fast Open.
  4. Close your Microsoft Edge browser and open a new one.
Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.
  1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
  2. A dropdown menu will show up, click on Command Prompt which is the first on the list.
  3. Type in the code ipconfig /flushdns and press enter.
  4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
  5. Exit the CMD by typing exit and press enter.
The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.
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Protect Your PC With These 6 Reliable Security Products

What software are you using to keep your information and all your files and memories safe? 

None? Yikes. Let’s hope no damage has been done to your data yet then. Because with how the digital world has evolved, your data might be getting leaked and you have no idea.

Why do you need to invest in security software?

There’s really no good excuse not to purchase a quality platform for PC protection. Especially since top security solutions are available at such affordable prices nowadays, your wallet would barely even notice it.

At this point, only people who barely use their PCs and have zero sensitive information on them can get away with simply using the built-in Windows 10/11 security software. But we guarantee that those people are extremely hard to find and that you’re not one of them, and here’s why.

Even if you don’t use your computer for things that are very obviously sensitive, such as internet banking, you still have some personal data at risk of being stolen. How so? Well, think about the data you enter into your social media profiles, for example. How devastating would it be if somebody got a hold of any of it? Yep, that’s what we thought.

A chain with a padlock on a laptop
Credit: FLY:D on Unsplash

In the hands of a skilled cybercriminal, your phone number alone could put you at risk of scams, ransomware, identity theft and more. Also think about the stuff you share in texts and social media chats. Think about the websites you visit and how many times you may have accidentally clicked on an ad, which could very well contain malicious software. Those all seem harmless until someone’s actually used them against you. 

Now imagine the dangers involved when you actually store truly confidential data on your PC and browsers. Sends shivers down your spine, doesn’t it?

In the case of a successful cyberattack of whatever type (virus, phishing, worms, etc.), there’s so much that is at stake. Businesses/legal persons will suffer from financial loss and damaged reputation, at the very least. Natural persons may be threatened or exploited, get their banking or medical information and even their identity stolen, etc. And that’s just the tip of the iceberg.

These are our biggest reasons for investing in Windows PC protection software:

  • Cyberthreats are constantly evolving to the point where built-in or free software won’t cut it anymore.
  • Those working remotely can have peace of mind knowing both personal and business data is completely secure.
  • Businesses using top security solutions ensure their customers trust them. 
  • Data breaches are a pain in the you-know-what to handle. Fighting a cyberattack and going back to normal is a demanding process, and not to mention the stress it’ll cause. We’d rather prevent all that by using trustworthy security products!
  • It helps parents worry a little less about their children’s safety in the online world. 
  • Added bonus: with most products, you get an ad-free browsing experience!

Obviously, there are a lot more reasons to get your PC secured. But we think you get it. So let’s cut to the chase and take a look at our 6 favorite protection solutions and the wonders they can do for you.

*Note that in this article we’re looking at products primarily suited for households and home offices, some for small businesses. No enterprise solutions will make the list today, but stay tuned for a future article on those.

Top 6 best PC protection solutions

1. Bitdefender Total & Internet Security\

One of the biggest security product vendors out there, Bitdefender offers several awesome solutions. We want to introduce two of our favorites, Bitdefender Total Security and Bitdefender Internet Security.

Bitdefender Total Security is great for both households and smaller offices. You can choose to protect 5 or 10 devices, and not necessarily just Windows devices. It also works for macOS, Android and iOS. It offers a range of powerful features, such as:

  • Real-time data protection
  • Webcam and microphone protection
  • Device optimization options
  • Anti-phishing/-fraud/-spam technology
  • Ransomware protection
  • Anti-loss and anti-theft tools
  • VPN and privacy firewall 
  • Anti-tracking technology
  • Parental controls
  • 24/7 support

Bitdefender Internet Security shares almost all of these features, but there are a few important differences to note. Unlike Total Security, Internet Security has more options in terms of the number of protected devices: 1, 3, 5 or 10. However it’s only compatible with the Windows platform and it doesn’t offer device optimization tools or anti-theft options. Whether or not this is a deal-breaker depends on your needs alone - we still find it a great security tool.

A phone and a laptop
Credit: Firmbee.com on Unsplash

2. ESET Internet Security

An award-winning Windows security product, ESET Internet Security is essential on this list. It has an outstanding protection rate of 99.9% and a range of amazing options you’ll definitely want to make use of. It can be installed on up to 10 devices, making it an awesome tool for your household, home office or a small business. It’s also compatible with macOS and Android.

These are ESET Internet Security’s best features:

  • Protection against ransomware and spyware
  • Protection against malware specifically designed to avoid detection
  • In-depth scans when the computer is not in use
  • Firewall to prevent unauthorized access to your PC
  • Anti-spam tool
  • Anti-phishing and botnet protection technologies
  • Tool to scan your router and smart devices for vulnerabilities
  • Special browser for secure internet banking 
  • Parental controls
  • Prevention of unauthorized webcam access 

If you ask us, ESET has it all!

A credit card and a laptop
Credit: rupixen.com on Unsplash

3. Kaspersky Total & Internet Security

Having a deja vu? Didn’t you just read Total Security and Internet Security somewhere? Oh, that’s right - the first entry on our list! But here we’re talking about Kaspersky, a vendor you’ve also definitely heard about before.

Just like Bitdefender, Kaspersky is another one of those renowned names in the cybersecurity world that always make it to every ‘best of’ list. And for good reason - its products really fulfill their purpose. So let’s take a closer look at the two we chose.

These are the features both Kaspersky Total Security and Kaspersky Internet Security have in common:

  • Real-time virus and spyware blocking
  • Webcam protection
  • Wi-Fi security notifications
  • Advanced identity theft protection
  • Free technical support on several channels
  • Remote security management
  • Multiple devices (up to 10)

The main difference between Kaspersky Total Security and Internet Security is that the former offers more capabilities. These are the features KTS offers that KIS does not:

  • System cleanup
  • File shredding
  • Password management
  • Data backup and encryption

Both are excellent security tools, though we do prefer KTS a little more because of these additional options.

4. Norton 360 Deluxe

Of course one of the industry-leading solutions makes the list. Norton 360 Deluxe can protect up to 5 devices, be it Windows, iOS, macOS or Android. It’s worth noting that its features are best developed for Windows. Here’s what you get with Norton 360 Deluxe:

  • Protection against viruses, hackers, malware
  • 100% virus protection promise
  • VPN included for all devices
  • Unlimited VPN on Windows
  • Password manager
  • Parental controls

So is there anything aside from these standard protection features that makes it such a favorite among us techies? Let us tell you! Norton added a little bit of spice here with two really powerful capabilities. The Deluxe product offers 50GB of cloud backup and dark web monitoring. The latter means the software notifies you if any of your personal information is found on the dark web, which helps protect you against identity theft.

A person using two computers
Credit: Luke Peters on Unsplash

5. McAfee Antivirus

Don’t be misled by the name of this product. Antivirus software may have started as protection against viruses only, but it’s developed quite a lot. The name simply stuck. All that to say that McAfee Antivirus - another award-winning security solution - protects you against several different threats.

The basic and essential plan allow 1 and 5 devices respectively, while McAfee+ Premium and Advanced work on an unlimited number of devices. The latter two also offer more capabilities, as you can imagine. Here’s what you can expect from all of them:

  • Secure unlimited VPN
  • File shredder to delete sensitive files completely
  • Ultimate safety while browsing
  • Protection against hackers
  • 100% virus protection promise
  • Advanced firewall to block dangerous traffic
  • Online support from specialists
  • Protection score (shows how safe you are and detects vulnerabilities)
  • Identity monitoring (notifies you if any of your information is on the dark web)
  • Password management

Unlike the previous products, McAfee Antivirus does not offer parental controls. Otherwise it’s a pretty strong and comprehensive protection tool and might just be the right choice for you!

6. Trend Micro Maximum Security

Last but definitely not least, we’ve got Maximum Security by Trend Micro. And yes, you guessed it, Trend Micro is also an award winner in terms of cybersecurity. Its products have been recognized as industry-leading security solutions by AV-Test since 2003. Among all its fantastic solutions, our favorite for households or small offices is Maximum Security.

You can use Trend Micro Maximum Security to protect 3-5 devices for a year or two years before needing to renew your license. Aside from Windows, it’s compatible with iOS, Android, Mac and Chromebook devices. Here’s what you can expect from this protection software:

  • Powerful malware protection
  • Phishing detection and prevention (email)
  • Password management and protection
  • Maximum security for online banking and shopping
  • System optimization
  • Social media privacy protection
  • Parental controls 
  • 24/7 technical support
  • No notifications during gaming

It’s truly one of the most effective platforms out there dedicated to protecting your digital life. Using this product, ransomware, identity thieves and malicious websites don’t stand a chance.

The bottom line

If you’ve made it all the way here, congratulations, you’ve made the right choice: to invest in securing your valuable data! Now the question is: which one of these 6 awesome antivirus/antimalware products to select?

The paradox of choice is a very real thing - we feel you. As mentioned, it comes down to what your specific needs are. So before you go ahead and purchase your security software, make sure to explore all options.

And if you really can’t handle the decision-making anxiety, feel free to reach out. We’ll happily assist you in finding the right product to keep your digital life secure!

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Repair Windows 10 Error Code 0xC1900200, 0x20008

Code 0xC1900200, 0x20008, What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:
  • When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
  • Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.
  • You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
  • You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
  • You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1. Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.
  • The most current version of Microsoft Windows 7 SP1
  • The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.
  • Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
  • Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
  • Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
  • Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.
If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.
  • 1 GHz or higher processor or SoC
  • 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
  • 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
  • Minimum of DirectX9 that has 1.0 WDDM
  • At least an 800x600 display
If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create space on your computer.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.
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